Seizing the Mobile Moment

Post on 20-Jan-2017

1,340 views 0 download

transcript

Seizing the Mobile Moment

2  

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Welcome!

Joe Prusz, Head of Mobile Rubicon Project @JoePrusz

Jenny Wise Senior Analyst, B2C Marketing, Forrester Research @JenniferWise

Emily Del Greco VP Sales Adelphic @EmilyDelGreco

Aaron Austin Head of Programmatic, North America InMobi @InMobi

*Source:  eMarketer,2015  

Global Pop = 7.1 B

Agenda

•  Introduc6on  &  The  Mass  Migra6on  to  Mobile    

•  Forrester  Research:  Mobility  Trends  in  Marke6ng    

•  Trends  in  the  Mobile  Adver6sing  Marketplace    

•  Case  Study:  How  McDonald’s  Combines  Video  &  Loca6on  to  Get  Great  Results  

*Source:  eMarketer,2015  

Global Pop = 7.1 B

Why Mobile? Global Pop in 2015

*Source:  eMarketer,2015  

4.4B 61% penetration

Global Mobile Penetration 2015

6  

By 2018, Mobile will take 66% of global media spend

Desktop will garner just 34% of available budget

Desktop Mobile

7  7

What makes Mobile different?

•  Avg. person looks at phone 220 times per day = continuous and highly personal engagement

•  Advertiser ID vs. Cookies (Apple IDFA / Google GAID)

•  Data — It’s about reaching the audience you seek!

•  Location matters more (and you are likely on the move)

•  Bedside, desk side, in-train, in-car… the only always-on advertising opportunity

Mobility Trends In Marketing: The Advertising Evolution Jennifer Wise, Senior Analyst

November 12, 2015

© 2015 Forrester Research, Inc. Reproduction Prohibited 10

Agenda › What is the state of the mobile advertising

industry today? › How can advertisers use programmatic

to drive mobile advertising success? › What do advertisers need to do in 2016?

© 2015 Forrester Research, Inc. Reproduction Prohibited 11

Agenda › What is the state of the mobile advertising

industry today? › How can advertisers use programmatic

to drive mobile advertising success? › What do advertisers need to do in 2016?

12 12

Remember when…. Image source: Mostly Simple Thoughts (http://www.novelog.com)

13

? 13

People have changed. Image source: Independent (http://www.independent.co.uk )

© 2015 Forrester Research, Inc. Reproduction Prohibited 14

3 billion

Sources: Forrester Research Mobile And Smartphone Forecast, 2015 To 2020 (US)

© 2015 Forrester Research, Inc. Reproduction Prohibited 15

53 hours

Sources: Forrester's US Consumer Technographics Behavioral Study, Q1 2015

© 2015 Forrester Research, Inc. Reproduction Prohibited 16

25 apps

Sources: Forrester's US Consumer Technographics Behavioral Study, July 2014 To September 2014

© 2015 Forrester Research, Inc. Reproduction Prohibited 17

And global adoption isn’t slowing down

(f) = forecast Source Forrester Research World Mobile And Smartphone Adoption Forecast, 2015 to 2020 (Global)

The result?

Source: Online Gadget Store (www.onlinegadgetstore.com)

© 2015 Forrester Research, Inc. Reproduction Prohibited 19

Programmatic buying has already extended well beyond online display

Source: 2014 ANA/Forrester: Media Buying’s Evolution Challenges Marketers Survey

© 2015 Forrester Research, Inc. Reproduction Prohibited 20

In 2015… › Mobile ad impressions and revenues are multiplying.

› Mobile budgets are swelling and spend will increase threefold between 2015 and 2020.

› Mobile ad tech capabilities are expanding.

© 2015 Forrester Research, Inc. Reproduction Prohibited 21

Agenda › What is the state of the mobile advertising

industry today? › How can advertisers use programmatic

to drive mobile advertising success? › What do advertisers need to do in 2016?

It’s time for mobile advertising to evolve.

Source: Marketing Land (marketingland.com)

Programmatic rules…

…but has to facilitate quality.

© 2015 Forrester Research, Inc. Reproduction Prohibited 24 Image source: Mobile World (mobileidworld.com)

1. Mobile ad formats break free from desktop

© 2015 Forrester Research, Inc. Reproduction Prohibited 25

Integrated, personalized ads win the day

© 2015 Forrester Research, Inc. Reproduction Prohibited 26 Image source: The New Daily (http://thenewdaily.com)

2. More native and video ad placements are available

© 2015 Forrester Research, Inc. Reproduction Prohibited 27

New ad formats are available

© 2015 Forrester Research, Inc. Reproduction Prohibited 28

Video advertising has arrived › Video inventory is growing due to shifting TV content, new mobile and digital-first content, and social media sites.

› Broadband coverage is enabling a higher-quality experience.

› Video advertising spend will grow faster than any other mobile format.

© 2015 Forrester Research, Inc. Reproduction Prohibited 29

To master mobile video: Divorce it from TV

Source: Forrester report: “Don't Rerun Your TV Commercials For Mobile Video Ads”

© 2015 Forrester Research, Inc. Reproduction Prohibited 30

Native placement options continue to grow:

› Native advertising platforms

› Publishing partners

› Amplification sites

© 2015 Forrester Research, Inc. Reproduction Prohibited 31

To master mobile native: Content and distribution matter

Source: Brief: Make Native Advertising A Part Of Your Content Marketing Strategy In Asia Pacific

© 2015 Forrester Research, Inc. Reproduction Prohibited 32 Image source: Mobile World (mobileidworld.com)

3. We say “bye” to the cookie, and welcome cross-channel identification

© 2015 Forrester Research, Inc. Reproduction Prohibited 33

Mobile is one of many devices for online consumers

23%  44%   93%  64%   72%  

Source:  North  American  Consumer  Technographics  Online  Benchmark  Survey  (Part  2),  2015  

Base:  Online  adults  18+  (online  weekly  or  more)  

“Which  of  the  following  devices  do  you  use  (including  any  supplied  by  an  employer)?”  

© 2015 Forrester Research, Inc. Reproduction Prohibited 34

Devices are used simultaneously

Image source: ABC News (www.abcnews.go.com)

Base: 19,033 US online adults ages 18+ (online weekly or more) Source: North American Consumer Technographics Online Benchmark Survey (Part 2), 2015

© 2015 Forrester Research, Inc. Reproduction Prohibited 35

And sequentially

Image source: ABC News (www.abcnews.go.com)

Base: 19,033 US online adults ages 18+ (online weekly or more) Source: North American Consumer Technographics Online Benchmark Survey (Part 2), 2015

© 2015 Forrester Research, Inc. Reproduction Prohibited 36

7%  

30%  

30%  

31%  

I  don't  know  

Both  other  digital  channels  and  offline  channels  

Other  digital  channels  only  

We  do  not  currently  track  mobile  users  across  any  other  channels  

Yet, the majority of companies still don’t track mobile users across channels

Base: 122 executives who either own or have extensive knowledge of their mobile strategy and services

Source: 2015 Global Mobile Maturity Executive Survey

Does  your  firm  track  mobile  users  across  other  channels?  

© 2015 Forrester Research, Inc. Reproduction Prohibited 37

It’s true: Identification is getting tougher

Multiple Connections

Multiple Touch-points

Multiple Media

One person

© 2015 Forrester Research, Inc. Reproduction Prohibited 38

But solutions to build bridges between devices and users exist

C redit card

In-­‐s tore

Email

Home

E xternal

C redit card

In-­‐s tore

Email

Home

E xternal

C redit card

In-­‐s tore

Email

Home

E xternal

C redit card

In-­‐s tore

Email

Home

E xternal

C redit card

In-­‐s tore

Email

Home

E xternal

Device ID App Login Self-identification Account information POS data Email address Household ID 3rd party authentication IP address Cookie Location-based ID

© 2015 Forrester Research, Inc. Reproduction Prohibited 39 Image source: Which-50 (http://www.which-50.com)

4. Data improves attribution and spend effectiveness

© 2015 Forrester Research, Inc. Reproduction Prohibited 40

What made an impression?

Multiple Connections

Multiple Touch-points

Multiple Media

One person

© 2015 Forrester Research, Inc. Reproduction Prohibited 41

28%  

31%  

32%  

37%  

56%  

79%  

We  have  defined  objec6ves  that  are  exclusive  for  mobile  campaigns  

We  use  the  same  objec6ves  for  mobile  as  with  other  digital  campaigns  

We  use  business  (e.g.,  customer  service,  staffing  impact)  KPIs  

We  use  financial  (e.g.  revenue,  conversion)  KPIs  to  measure  the  success  of  mobile  

We  have  iden6fied  KPI's  to  measure  our  progress  against  our  objec6ves  

We  use  engagement  (e.g.,  traffic)  KPIs  to  measure  mobile  success  

Which  of  the  following  pracGces  do  you  employ  to  measure  success  of  mobile  programs?  

Data helps to create KPIs

Base: 124 executives who either own or have extensive knowledge of their mobile strategy and services

Source: 2015 Global Mobile Maturity Executive Survey

© 2015 Forrester Research, Inc. Reproduction Prohibited 42

Data fuels attribution

z

© 2015 Forrester Research, Inc. Reproduction Prohibited 43

Data protects advertisers from market forces

© 2015 Forrester Research, Inc. Reproduction Prohibited 44

Agenda › What is the state of the mobile advertising

industry today? › How can advertisers use programmatic

to drive mobile advertising success? › What do advertisers need to do in 2016?

© 2015 Forrester Research, Inc. Reproduction Prohibited 45

Prepare for these changes in 2016: 1.  Programmatic takes over display, mobile, video, TV

2.  Mobile advertising will go beyond its online origins

3.  Publishers will create and offer more native ad and video placements

4.  The cookie is replaced

5.  Challenged to deliver by marketers, ad tech continues to advance

forrester.com

Thank you

Jennifer Wise jwise@forrester.com @JenniferWise

Image source: Recruiting Blogs (http://www.recruitingblogs.com/)

47  

47  

Big Picture: What’s Happening in The Mobile Advertising Marketplace?

Automated Direct Orders

App Dominance Video

48  48

AUTOMATION: Our Growth in Mobile NG Orders / PMP

Nielsen: Consumers use an average of 26.7 apps a month

Marketers’ increased investment in Apps +293% this year vs. last

•  Mobile app installs up 346%

•  Click-to-install rate up 32%

•  Impressions up 295%

•  Clicks up 237%

•  CPI down 12%

•  CPM down 1%

APPS: 85% of Mobile Time Spent in Apps; Acquiring a Loyal User Costs $4

50  

VIDEO: Mobile as Biggest Driver of Video Ad Spend

Mobile is growing faster than all other digital mediums: •  Mobile video ad revenue in the

US will top $4.4 billion in 2018

•  Mobile video will grow almost five times faster than desktop video.

Source: BI Intelligence Estimates, IAB

51  

o  Mobile video ad spend tripled in 2015

o  Now six varieties of Mobile Video that are available to sell, buy and execute programmatically

1.  InLine Outstream 2.  In-App Native Video 3.  Rewarded Video 4.  Expandable Video 5.  Interstitial Video 6.  Pre-Roll Video

o  And all of them can be location-enabled

Why we’re automating all mobile video formats

52  

Full screen rich media MRAID video advertisement

Target audience built on location, and consumers are provided the nearest McDonalds locations

McDonald’s Mobile Conversion

53  53

Questions?

CONFIDENTIAL

Not leveraging available real-estate

Forcing users to rotate (which they don’t*) OR

*Only 1% turn their device according to Celtra benchmark reports, 2015

evaluating the mobile video dilemma

CONFIDENTIAL

user experience in mobile video is the key to engagement mobile video ads should...

●  respect your behavior – vertical

●  appreciate your time – short

●  acknowledge your surroundings – mute

creative needs to be... ○  high-quality

○  loading instantly

○  in-line rich & interactive

CONFIDENTIAL

short form vertical video, made expressly for mobile

CONFIDENTIAL

location dominates industry-leading access to location-based targeting, measurement and creative

TARGETING CREATIVE MEASUREMENT

CONFIDENTIAL

on-location targeting engage users at precise points-of-purchase or points-of-interest

CONFIDENTIAL

past-location targeting

59

rich audiences developed from user location history

60  60

Questions?

61  

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Thank you!

Joe Prusz, Head of Mobile Rubicon Project @JoePrusz

Jenny Wise Senior Analyst, B2C Marketing, Forrester Research @JenniferWise

Emily Del Greco VP Sales Adelphic @EmilyDelGreco

Aaron Austin Head of Programmatic, North America InMobi @InMobi