SERVICE LEVEL AGREEMENT

ScoutingIrelandServicesCLG&

ScoutingIreland(TheAssociation)

Post Scouters Conference 2016 Explanation

• This presentation is to introduce the concept of a Service Level Agreement (SLA) between The Company and The Association

• This will be backed up by a detailed document to be published ASAP

• Very good input was received from the participants at the Scouters Conference to assist in finalising this document

Scouting Ireland Mission

ScoutingIrelandisdedicatedtoenablingandempoweringyoungpeopletorealise theirpotential,throughitscorevaluesbasedontheScoutPromiseandLaw,fosteringactivecitizenshipandhelpingcreateabettercommunity;societyandworld.

OurMissionwillbeachievedby:

• facilitatingyoungpeopleintheirownpersonaldevelopment.• providingthemwiththeopportunitiestolead.• andfosteringthecorevaluesoftheScoutPromiseandLawandactivecitizenshipamongourYoungPeople.

Vision For Scouting Ireland

ScoutingIrelandtobeIreland’sleadingeducationalyouthorganisation andbeseenasinnovative,influential,dynamicandmakingarealcontributiontolocalcommunities,acrosstheislandofIreland.

Withaninclusiveandprogressiveculture(basedonScoutLawandPromise)youngpeoplearefulfillingtheirpotential,facilitatedbyAdultVolunteerswhoarecommittedtotheyoungperson’seducationandpersonaldevelopment.

• Empoweringyoungpeopletoreachtheirfullpotential• Communitybasedorganisation• Faithrespectfulandvaluesbasedorganisation• Improvingtheworld• Equality,diversityandinclusivity

Scouting in Action

EnsuringScoutingIrelandisanorganisation shapedbyYoungPeopleinpartnershipwithAdults

• GroupMeasurable• Scoutertraining

DefiningScoutingIreland’simpactandrelevancyinthecommunity

• Partnershipswithexternalkeystakeholders• Increasedengagementinwidercommunityandsocietyissues• Participationinwidercommunityissues

Scouting in Action

YouthProgramme

• Programme Reviewanddevelopment• SupportingScoutGroups• Scoutingintheoutofdoors

Safeguarding,healthandsafety

• Safeguarding,healthandsafetypoliciesinplace• EnsuringasafeenvironmentexistsinallScoutingfacilitiesandplaces

Scouting for the future

StrategicPlanning

• Rollingreviewofstrategicobjectsandaims• StrategicresearchanddevelopmenttoensurerelevanceofScoutingtoyoungpeople

• Createadefinedapproachforresearchandinformdecisionsmaking

CommunicationsandMarketing

• BuildastronginternalandexternalimageofScoutingIreland• Membershipretentionplancreated

Scouting for the future

FlagShipActivities

• PlanningfortheWorldScoutMoot2021• NationalActivities(JamboRi 18,WSJ2019)• Servicelevelagreementsinplace

SuccessthroughScoutGroups

• SupportingLocalScoutGroupsandensuringcomplianceatalocallevel.

• QualityScoutingExperienceforyoungpeople

Business effectiveness

VolunteersandProfessionalsworkingtogether

• OperationplanagreedandmonitoredateachNMCmeeting.• Traininganddevelopment,supportingstaffandvolunteerstodotheirwork.

FinancialManagement

• Managementofdaytodayfinancialmatterswithinbudgetandontime

• Growcurrentincomestreams• Threeyearrollingbudgetplan

Business effectiveness

ProfessionalResourcesManagement

• CEOreport• Highlightorganisational risks

Governance

• Governancecompliance

Building capacity and capability

GrowthinthenumberofyoungpeopleengagingwithhighqualityScouting

• Numberofnewgroupsopened• Statusofgroupsacrossthecountry• QSEimplementedinallgroups

Organisational Change

• Developmentofthebusinesstosuittheorganisation• Reviewbusinessprocessesandcapabilities.

Building capacity and capability

FacilitiesManagementandDevelopment

• CampsitesandFacilities• Equipment– NT/Quartermaster

AdultResources• ImplementationofnewtrainingScheme• ComplaintsManagement• SafeguardingandTraining• Strengtheningsupportstructures

WHO WHAT

WHEREWHEN

HOW

MEASURE?

Thank You