THE 21ST CENTURY CONSUMER

WHAT DO THEY WANT FROM INSURANCE?

POLL: 3

• What will digital consumers most look for when making a purchase decision for insurance?

1. Price

2. Partnering on risk reduction

3. Making it easy - convenience

4. Financial strength

SESSION CHAIRMARY TRUSSELLGLOBAL INSURANCE INNOVATION AND CHANGE LEAD PARTNER

KPMG INTERNATIONAL

MARY TRUSSELLGLOBAL INSURANCE INNOVATION AND CHANGE LEAD PARTNER

KPMG

INTERNATIONAL

MARK WALLISROLAND BLOESCH BENJAMIN ANGGLOBAL DIRECTOR FINANCIAL SERVICES

SAP HYBRIS

MD INTERNATIONAL BUSINESS DEVELOPMENT

LIMRA & LOMA

DEPUTY EDITOR AND HEAD OF DIGITAL

AIR

The 21st century consumer

CHRISTOPHER BREWERPARTNER, CUSTOMER STRATEGY

OGILVY RED