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Session 5 - 21st Century Consumer

Date post: 06-Jan-2017
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Page 1: Session 5 - 21st Century Consumer
Page 2: Session 5 - 21st Century Consumer

THE 21ST CENTURY CONSUMER

WHAT DO THEY WANT FROM INSURANCE?

Page 3: Session 5 - 21st Century Consumer

POLL: 3

• What will digital consumers most look for when making a purchase decision for insurance?

1. Price

2. Partnering on risk reduction

3. Making it easy - convenience

4. Financial strength

Page 4: Session 5 - 21st Century Consumer

SESSION CHAIRMARY TRUSSELLGLOBAL INSURANCE INNOVATION AND CHANGE LEAD PARTNER

KPMG INTERNATIONAL

Page 5: Session 5 - 21st Century Consumer

MARY TRUSSELLGLOBAL INSURANCE INNOVATION AND CHANGE LEAD PARTNER

KPMG

INTERNATIONAL

MARK WALLISROLAND BLOESCH BENJAMIN ANGGLOBAL DIRECTOR FINANCIAL SERVICES

SAP HYBRIS

MD INTERNATIONAL BUSINESS DEVELOPMENT

LIMRA & LOMA

DEPUTY EDITOR AND HEAD OF DIGITAL

AIR

The 21st century consumer

CHRISTOPHER BREWERPARTNER, CUSTOMER STRATEGY

OGILVY RED

Page 6: Session 5 - 21st Century Consumer

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