Post on 13-Dec-2015
transcript
Show Me the Money
Getting Results From the Whole Organization Means It’s Not Just About the
Environment
Panel Presentation & Discussion
• Getting Results from the Whole Organization: ANAB Moves Toward Integration of Standards-based Management Systems. Should You?– Chris Spire, QEP
President, Spire Environmental Consulting• Be Careful Who You Listen To
– Douglas B. Johnson, Ph.D. President, Environmental Intelligence Inc.
• Getting Results: Show Management the Money– Sandra B. Austin and Michael G. Coleman, Ph.D. Principals, The Coleman Austin Group, Inc.
Question:
HAVE YOU EVER DRIVEN YOUR CAR
OVER THE SPEED LIMIT?
Why?
• IMPATIENT?
• CARELESS?
• LOW RISK OF GETTING CAUGHT
BY THE SPEED POLICE?
Management thinks…
THEY WANT US TO DO WHAT?
…THAT WILL COST A
$ZILLION!
HOW MANY MORE WIDGETS WILL WE HAVE
TO MAKE TO PAY FOR THAT?!?
Helping or hurting…
DO YOU THINK LIKE MANAGEMENT?
IF NOT,
YOU ARE LIKELY PERCEIVED WITH A NEGATIVE BIAS…
…A NECESSARY EVIL!
WE FACE THE “SPEED POLICE”
COMPANIES FACE THE
“COMPLIANCE POLICE”
UNLESS THERE IS A BUSINESS REASON TO COMPLY…
COMPANIES WILL PUSH THE LIMIT
…JUST LIKE US!
So let’s talk business:
A COMPANY EXISTS TO MAKE A PROFIT.
THIS IS GOOD!
PROFITS = JOBS = FUNDING
(For things like “environmental” initiatives)
So how can we have the best of both worlds?
WE WOULD ALL BE MORE EFFECTIVE
IF
WE SPOKE THE SAME LANGUAGE
AND
APPLIED UNIVERSAL MEASURES
The measures that run a business:
THE LANGUAGE OF MANAGEMENT IS
THE LANGUAGE OF RESULTS:
1. RISK
2. COSTS
3. CYCLE TIME
4. REWORK
5. PROFITS
IN YOUR COMMUNITY,
DO YOU THINK ABOUT REDUCING TIME & REWORK?
ABOUT INCREASING PROFITS?
E S Q EN A U TV F A CI E LR T IO Y TN YMENTAL
REDUCE CYCLE TIME & REWORK ACROSS THESE SILOS.
CONVERT RESULTS TO $ SAVINGS…A BUSINESS CASE.
SHOW THEM THE MONEY!
E S Q EN A U TV F A CI E LR T IO Y TN Y
REDUCE CYCLE TIME AND REWORKYOUR
COMPANYMENTAL
YOUR REAL CUSTOMER!R&D O S F ESH
P A IN E L N SE R E AW A S N Q T CP I & E ETC.R OO N MD S AU RC KT E TD IE NV GELOPMENT
• SPEAK THEIR LANGUAGES
• PARTNER…DON’T EDICT
• PRODUCE RESULTS…MEET MEASURES
R&D O S F ESHP A I
N E L N SE R E AW A S N Q T CP I & E ETC.R OO N MD S AU RC KT E
REDUCE CYCLE TIME AND REWORKYOUR
COMPANY
TD IE NV GELOPMENT
IN SHORT, YOU MUST WORK AS ONE PROFITABLE COMPANY
IMPLEMENT CROSS-FUNCTIONAL & CROSS-SILO QUALITY TOOLS
FOR
INNOVATION
PROBLEM SOLVING
STANDARDS & ACCOUNTABILITY
Let’s be clear…
THIS DOES NOT MEAN: ESQ with R&D/New Prod Development, then…
ESH with Operations, then…
IS with Sales & Marketing, then…
NOR DOES IT MEAN: R&D/New Prod Development with Operations without ESQ
Operations with Purchasing without ESH
Etc.
DO NOT SUB-OPTIMIZE THE COMPANY BY
ONLY IMPROVING YOUR SILO
IMPROVE THE BUSINESS
IMPROVE THE PERCEPTION
“HOW TO” SHOW MANAGEMENT THE MONEY
A SIMPLE BUSINESS CASE FOR “XYZ”
• “XYZ” REDUCES FINANCIAL RISK BY $____
• “XYZ” AVOIDS POTENTIAL COSTS BY $____
• “XYZ” REDUCES CYCLE TIME BY ____, SAVING $____
• “XYZ” REDUCES REWORK BY ____, SAVING $____
• “XYZ” WILL INCREASE PROFITS BY $____
SHOWING MANAGEMENT THE MONEY GETS RESULTS!
GETTING RESULTS SHOWS MANAGEMENT THE MONEY!
QUESTIONS?