Six technology trends to watch

Post on 27-Jan-2015

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Presented at the Computers in Libraries 2014 conference in Washington, DC, this is a quick overview of six technology trends will affect how libraries are expected to deliver their services and products. Rather than looking at these trends from the inside out, we need to look at how the pervasive use of these technologies in multiple contexts will change people's expectations of library services.

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Six Technology Trends to Watch

Frank CervoneManaging PartnerCervone and AssociatesComputers in Libraries 2014April 8, 2014 Washington, DC

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Analytics

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Socially enabled business processes

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Mobile customer engagement

Cybersecurity

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On-demand services

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Improving outcomes through technology

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Frank CervoneManaging PartnerCervone and Associatesfcervone@cervone.com

Twitter: fcervone

LinkedIn: www.linkedin.com/in/fcervone