Post on 13-Feb-2017
transcript
Knud Schulz Manager of the Main Library in Aarhus Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1 Librarian and Master of Public Management Mentor/Sponsor INELI (International Network of Emerging
Library Innovators) Bill & Melinda Gates Foundation Member of the client group Urban MediaSpace Aarhus Global Innovation Model – Faster to Change.
Chicago/Aarhus/IDEO/Gates ksc@aarhus.dk www.slideshare.net
Knud Schulz November 2015
apx. 28.000 m2incl. 18.000 m2library space
Knud Schulz Dokk1 December 2015 3
Aarhus – second city in Denmark Aarhus 330.000 inh. EU Culture Capital City 2017
Library system 1 Main Library 18 Branches/Citizen Centers All with more opening hours (without
staff) Diffent level of citizen service in all
Citizen Centers Floating colletion between 19
libraries
Agenda
The Change New Libraries Prototyping Dokk1 Co-creation with the users Partnership programming Workshop - 4 space model
Knud Schulz November 2015 4
Library Transformation: Libraries – the citizen's driving force for innovation
All people want to change something in their lives and to develop themselves and meet information and knowledge
Libraries are places where the general public can find inspiration and meet new ideas, either on their own within this public sphere, or in the company of others
Libraries support people with possibilities to make changes in their life
How do we sketch the future library transitioning to a space for citizens and community connections?Knud Schulz November 2015 5
Knud Schulz November 2015 6
www.slideshare.net/KnudSc
hulz/
From information that can be found anywhere
To What can only be experienced at the library
Space for media Space as a mediaOn-line On siteInformation MeaningFacts CredibilityMeeting information Meeting peopleKnowing ExperimentingVisitors Resource personNeutrality Sensing Seriousness Sense of humour Arranged events Things that happen
Ivar Moltke, Create
The Change
7Knud Schulz November 2015
The Knowledge Society From
libraries for books/medias industial society
to libraries for man/human networked/knowledge society
Knud Schulz November 2015 8
Force to switch thinking
New models Use tools Test and trials Implement results
Do not forget the users
Knud Schulz November 2015 9
Inspiration Space
Performative
Space
Learning Space
Meeting Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Create
Experience
Participate
Discover
Innovation
Reckognition/Experience
Empowerment
Involvement/EngagementKnud Schulz November 2015 10
Knud Schulz November 2015
Transformation Lab
The entrance – the former place for controlling the users
2-300 m2 New projects every 5-6
month Bringing the traditional work
fields of the library into the LAB
Developing new support of the users – depending on the room, the media, the connectivity and the competencies
12
Knud Schulz November 2015 14
Adaptive and innovative supporting spaces
libraries are changing from storing books to supporting citizens’ needs
innovation spaces for local communities
Libraries and urban development
Model of the public library in urban development
Casper HvenegaardHenrik JochumsenDorte Skot-HansenIVA – Royal School of Library and Information Science
15Knud Schulz November 2015
Knud Schulz November 2015 16
New Libraries
Libraries are signs or symbols on development and innovation in the society
Drivers in city development Add new stories about the towns Arguments for new city engagements
Knud Schulz November 2015 17
Oslo
Opera, new Munch museum and the Library creates a new waterfront and brings a new identity to the city
Knud Schulz November 2015 18
Helsinki
The traffic and cultural life in midtown are reborn by creating a new art museum, concert hall and the new library
Knud Schulz November 2015 19
Birmingham
The library is located on the main street where millions of people are passing every year
The library is a symbol of the new identity of an old industrial and former innovative city (the steam engine)
Mediaspace: Main Library and Citizens’
Services: 18.000 m2/190.000 ft2 Partners and network: 10.000
m2 /100.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000 m2 /1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the inner city against flood
Traffic regulation
App.: 300 mill €
Project elements – Urban Mediaspace
21Knud Schulz November 2015
Process - involve and co-create with the citizens
The processes with staff and citizens are a core part of the change in libraries general
Dokk1 is based on the co-creation and involvement of citizens and staff
Knud Schulz November 2015 23
Public consultations
Knud Schulz November 2015 26
media, families, meeting facilities, citizen’s services, CTS, acoustics, logistics, accessibility, indoor climate, administration, kitchen and cafe, wayfinding, visual identity, art, security, facades, materials, design, arrival area, AV/IT, dynamic surfaces, rental spaces, lighting, parking, concert spaces, children’s theater, etc.
30Knud Schulz November 2015
Three Statements
Last responsible minute for decisions
Inclusion and participation
Interdisciplinary Co-operation
The right team at the right time
Knud Schulz November 2015
The library as a space – in the future?
The building supports the needs of the users
The building interacts with the surroundings and environment
The building acts adaptively Flexibility is function
31
Knud Schulz November 2015
Userdriven process
From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense
32
Grab a toolkit
Global innovation model – faster to change
Partnership between Global Libraries/Bill and Melinda Gates
Foundation Chicago Public Libraries IDEO Aarhus Public Libraries
Knud Schulz November 2015 33
Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact!
34Knud Schulz November 2015
The Vision Space for co-operation
Place for dialogue, knowledge, ideas and inspiration
Open informal learning space
A unique place for children and families
36Knud Schulz November 2015
New ways of defining the functionality
Flexibility is the functionality Maximize unprogrammed space Leave the media and mediaformats as
the focus point in organizing the space Focus the human needs og sociality –
use the 4 space model
Knud Schulz November 2015 37
Focus planning interior
Supporting citizens different needs Creating different surroundings Space for activities/programms Continuous flexibility – avoid permanent
installations Controlling the media stock Modern industrial furnitures no design
iconsKnud Schulz November 2015 38
Interior plan
The interior planning reflects the 15 years experience from projects together with partners and users
Lots of discussions with both library professionels and other diciplines
Experiencies from DK and other countriesThe result is an ’interior medley’ Partners/users are the key to continuous
changeKnud Schulz November 2015 39
Interior plan
The inside of Dokk1 consist of 4 different areas with no sharp limits Citizens’ Service Public space with info, meeting rooms, cafe,
auditorium, popup/democracy area Adult library with professionel support Families and childrens library with professionel support
A perspective all over the services are to support the users to act on their own
The interior plan was finished just 4 months before opening
Knud Schulz November 2015 40
Level 1 - adult
4 space model Experience Discover Participate Create
Combined with a wide learning definition where learning take place in different kinds of environments
Users are active participants and the library space support their needs
Important: users can be on their own, together with others with or without contact – inclusion factor++
Knud Schulz November 2015 41
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
I nnovation
Reckognition/ Experience
Empowerment
Involvement/ EngagementKnud Schulz september 2014 10
Examples interior adult (1)
Urban office Oases Reading room Support (learning) Meeting space Living room Corner Play
Knud Schulz November 2015 42
Examples interior adult (2)
Knud Schulz November 2015 43
Ramp Transformation Lab Project Labs Study room Education Meeting room Café
Examples interior adult (3)
Knud Schulz November 2015 44
Auditorium The Square ’Alone’ together Subject zones Reflection Citizens’ Service Balcony workzone
Level 2 – Families/Children
Children are defined to 12 years incl. the limit where children want to be together with grownups. After 12 children define themself as teens/adult
Importent to design different zones where both childrens and their adults want to be together.
Knud Schulz November 2015 45
Principles for planning interior Families/Children
A space for children stimulating Play Experience Learning
Knud Schulz November 2015 46
Examples interior Fam/child0 - 3 years
Cushion Castle Reading Breast feeding The box Cirkeline house Big Lego
Knud Schulz November 2015 47
Examples interior Fam/child4 - 8 years
Learning zone Stage Dress up 3D globe Childrens lab Eating zone Reading caves Experience ramp
Knud Schulz November 2015 48
Examples interior Fam/child9 – 12 years
Tweens zone Interaktive floor Makerspace Tweens lab Learning zone Gaming street Auditorium
Knud Schulz November 2015 49
Partnership with external organizations focus building cooperation with the users and the society A strategi for constant change Renewing the user engagement and
ownership In-flow of competencies to the library A community strategy Political legitimacy
Knud Schulz November 2015 50
Corner stones of partnerships in Dokk1- Learning- Stories- Democracity- Community space- The Aarhus Cohorte- Families and Children (experience,play,learning)
Knud Schulz November 2015 52
Knud Schulz November 2015 53
Users are taking the control
75 partners a
re a part of th
e Dokk1 activitie
s
now
Knud Schulz November 2015
A strategy for change in libraries address:
The need for rethinking the library
The need for a fusion between physical – virtual
Develop partnerships Focus on innovation Get new skills into the
library and promote learning in the organization
Force users to dismiss the book as library brand
54
Knud Schulz November 2015 55
Inspiration Space
Performative
Space
Learning Space
Meeting Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Create
Experience
Participate
Discover
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz November 2015 57
Inspiration Space
Performative
Space
Learning Space
Meeting Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Create
Experience
Participate
Discover
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Inspiration Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Experience
Innovation
Reckognition/Experience
Knud Schulz November 2015 58
Knud Schulz November 2015 59
Inspiration space The space for meaningful experiences that is to say
experiences that move us The space should open up to the irrational, emotional
and chaotic by communicating a diversion of aesthetic experiences.
This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.
The inspiration space should make the user want to move beyond the usual choices and to come back.
The library space in itself may also be an experience and work as a stage for events and cultural arrangements.
The inspiration space especially supports realisation (cognition)/experience and innovation.
Knud Schulz November 2015 61
Oplæsning
BilledbøgerBogklubberExplore Picture book
Reading aloud Staging
Learning Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Discover
Reckognition/Experience
Empowerment
Knud Schulz November 2015 62
Knud Schulz November 2015 63
Learning space Space where children, young people and adults can
experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge
Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs
Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities
Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.
Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.
The learning space especially supports realisation (cognition)/experience and empowerment.
Knud Schulz November 2015 64
Undervisning KurserUformel læringKonsulta
Teaching Courses Informal learningConsultations
Knud Schulz November 2015 65
Lektiecafé’erVejledninOne to one
Homework GuidanceTraining Access to knowledge
Meeting Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Participate
Empowerment
Involvement/EngagementKnud Schulz November 2015 66
Knud Schulz November 2015 67
Meeting space
An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves
Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary
In the meeting space both non-commital, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings
This can take place both live and on the Internet in chatgroups, blogs or other social media.
The meeting space especially supports empowerment and engagement
Knud Schulz November 2015 68
MøderDiskussionerForedrag DebatterSamvær
MeetingsLectures
Discussions Debates Being together
Performative
Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Create
Innovation
Involvement/EngagementKnud Schulz November 2015 69
Knud Schulz November 2015 70
Performative space
Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture
Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops
The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.
Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.
The performative space especially supports engagement and innovation.
Knud Schulz November 2015 71
SkriveværkstederExperiment
Leg og læringWorkshops
Workshops Edutainment
73
Agenda 4-space modelWorkshop Individual work with the model (5 min)
where are the services my library offers in the model? 4 space sheet Group discussion table (A)(10 min)
Share your sheets Individual ideation (5 min)
Ideas for new services Group discussion table (B)(15 min)
Show/discuss your ideas from the post-it – big 4-space sheet Where do your ideas for new services fit in the 4-space model? Chose one idea from the table to be presented in forum Presentations one idea from each group in forum 1 min. pr. Group
(10 min) Important – feel free to make the
discussions and reporting in Greek – it’s a discussion and inspiration with colleagues (not with Knud)
Knud Schulz November 2015
Knud Schulz November 2015 74
Back in the your library:Use the model on your services with your colleagues Place your services in the model Discuss new possibilities Decide the future activities Lookup - involving partners
Knud Schulz November 2015 76www.slideshare.net/KnudSchulz/