Smart Payments Strategies To Increase Revenues …...1. Payment Facilitator companies are...

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Smart Payments Strategies To Increase Revenues For Travel Marketplaces

Nicolas Vedrenne - CBDO

Constant growth

What’s the drive?

Reshaped commerce with different consumer needs

Multiple sellers

Low risk revenue opportunity

International expansion

Switch towards marketplace models

Technological development

Types of marketplaces

1. Generalist Pure Players

2. Vertical Pure Players

3. Click & Mortar

4. Collaborative/Sharing Economy

5. B2B Goods and Services

3 Business Models

1. Payment Facilitator

companies are aggregators of small merchants

2. Merchant of Record

‘master merchant’ with individual sub-merchants

3. Broker/Commercial Agent

purely intermediator between buyers and sellers

6 key pain-points of marketplaces

1. Seller onboarding

2. Regulations

3. Payment acceptance

4. Pay-out

5. Split Payments

6. Fraud

Main challenges

1. Multiple seller and buyer onboarding

2. Changing legislations

3. Customer-friendly experiences

4. Manual and time-consuming processes

5. Increase of fraud activities

The Money flow

Stay in Control !

The best practices

1. Stay in Control !!!

2. Stay updated with regulation changes

3. Support local international payment methods and currencies

Five points to take with you

1. Your PSPs must be your best friend

2. Comply with local payment regulations

3. Support several payment methods

4. Split payments

5. Increase protection against fraud

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