Social Media 101

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Given at the August 2012 ENK/WSA (world shoe show), this is a primer for those new to social media.

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Social Media 101presented to

ENK/WSA - Las Vegas, NVAugust 9, 2012

Our Roadmap TodaySocial Media Fundamentals

The Big Secret to Social Media

A Word on Content

Your Goals

Tips for LinkedIn/Twitter/Facebook/Pinterest

Q&A

Social Media Typesa. Lurker - always reading, never posting

b. Joiner - join 5 million groups and never post

c. Engager - most people fall into this category

d. Thought Leader - you start interesting conversations and share good information in answers. People recommend you

e. Ostrich - someone who ignores reality! Connections through social media are one of the new fundamentals in business.

The Big 4LinkedIn

Twitter

Facebook

Pinterest

Google+ (no one is there)

The Big SecretSocial Media has fundamentally changed

how we communicate with our buyers.Clients choose the method.The days of used car sales methodology

are gone.

It’s NOT all about us. It’s all about THEM.

THE ONE RULE (ok,2)LISTEN, then SPEAK

The 80/20 Rule of Social Media

Strategy is KING

Content is Queen

Relevancy

WIIFM?(What’s in it for me?)

ENGAGEMENTPull vs Push Marketing & your Website

Incentives and Rewards

What are you selling?

What can you contribute?

Clever trumps Cash

Goal Setting• What is your audience doing in the Social

Media spaces you have an interest in?-What motivates this behavior?

• What Social Communities are already active in your space, or even around your brand?

Exercise: What are your 2 top goals with Social Media?1.2.

LinkedIn

LinkedInBusiness to Business

Only one account per person

Only one account per company

Status

Groups: 776 groups using keyword Shoes

Connections – leveraging

Privacy Settings

LinkedInYour profile is your virtual calling card!

Name & DescriptionUpload a PhotoStatusBasics including Work Experience (Jobs)Add Sections (optional)Summary - your professional snapshotExperienceCertificationsEducationRecommendationsGroups

Twitter

Twitter140 Character conversations

What’s your Handle? What’s in a @name?

Hashtags (#) are Conversations

Follow vs. Followers

Posts/Posting

Retweet (RT) and Modified Tweet (MT)

Twitter NetiquetteAlways thank people who retweet: THX 4 RT

is an accepted abbreviation.

Acknowledge new followers

Acknowledge mentions

NO SELLING! No shouting!

Share relevant articles

Follow Friday - (#FF) - suggest some of the people you follow to your followers - on Fridays

FacebookPrimarily Social

Business to Consumer (Retail)

Pages/Profile

Engagement – what does a “Like” mean to your biz?

You can’t take stuff back!

Contests

PinterestThe “new” kid on the block

Pictures! Shoppers!

Starting an account

Pinning and Creating Boards

Engaging with others

Pinterest.com

Questions & Answers

Social Media 101presented to

ENK/WSA - Las Vegas, NVAugust 9, 2012