Social Media for Student Services

Post on 10-Jul-2015

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Social Media: Newcastle College

“Using Social Media to create an interactive

student experience.”

Emily Hampton, Social Media Manager, NCG

October 2011

Emily Hampton, BA (Hons) Social Media Manager, NCG

Extensive experience of building social communities engaging thousands of individuals through spectrum of age demographics.

First-class Honours Graduate: Dissertation on “The Impact and Value of Social Media for Marketing and Business Development”

- shared and read throughout the world.

Has produced and managed several Social Media strategies for businesses in the North East

About Me

Social Media is Shaping our

Teenagers

STUDENT SUPPORT TOOL

• Answering the questions of prospective and current students

• Important to establish strong lines of communication between Student Services and myself

• Me informing you of posts that may have an impact on you

• Me asking for information to answer someone’s query

Social Media Guidelines

• New channel of communication

• Increase brand awareness and drive traffic to our website

• Target our audience

• Listening and monitoring tool

• Encourage dialogue – with prospective, current and past students, staff, and parents.

Summary

Emily Hampton, BA (Hons) Social Media Manager, NCG

Email: emily.hampton@ncl-coll.ac.uk

Tel: 0191 200 4672

Twitter: @EmilieHamptonSM

LinkedIn: emilyjhampton

Contact Me