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IASW 2005August 24, 2005
ICT Opportunities and Challenges forRemote ServicesJouni PyötsiäICT DevelopmentMetso Automation
© Metso Corporation 2003
1. Metso’s Business Environment
2. ICT Framework
3. ICT Solutions
4. Towards New Challenges
5. Summary
Contents
2
3 © Metso Corporation 2003
1. Metso’s Business Environment
4 © Metso Corporation 2003
Metso in Brief
• Global supplier to the pulp andpaper industry, and the rockand minerals processingindustry
• Business areas:- Metso Paper 38%- Metso Minerals 33%- Metso Automation 13%- Metso Ventures 9%
• Net sales of EUR 4.0 billion in2004
• Approx. 23,000 employees inmore than 50 countries
5 © Metso Corporation 2003
Cornerstones of Metso’s Strategy
Large installed base
Integration ofautomation andICT
In-depthknowledge of
customers’productionprocesses
Uniquecombination
• Approximately 2,000 paper machines• 800 pulping systems• 30,000 crushers• 15,000 screening systems• 3,000 grinding mills• > 1,000,000 industrial valves
• Approximately 2,000 paper machines• 800 pulping systems• 30,000 crushers• 15,000 screening systems• 3,000 grinding mills• > 1,000,000 industrial valves
6 © Metso Corporation 2003
Renewal opportunities
Processinstallation
Processuptime
New processsolutions
Processperformance
Life Cycle CommitmentProducts and services for allphases of plant’s life
© Metso Corporation 2003
Innovation through IntegrationSustainable innovation demands the close integration of ICT,automation technology and business processes.
ICT
EmbeddedAutomation
andIntelligence
BusinessModels
andProcess
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2. ICT Framework
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Metso Paper
Metso Minerals
Metso Automation
Metso Ventures
Customers Metso
BusinessPartners
Internet
Business Hub
Metso’s ICT Environment
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3. Remote and Networked Service Solution
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ICT in Lifecycle ManagementRemote Service Solution
Systemsand
embeddedintelligence
Metsobusiness
applications
Remoteconnection
Messaging and
integration
Enterpriseapplicationintegration
12 © Metso Corporation 2003 CONFIDENTIAL
The key issues in Site Hub design are: open standards, informationsecurity, reliability, connectivity and manageability. These requirementsare met by combining a traditional EAI platform with new features, whichare specially designed upon industrial needs.
In addition to basic EAI functionality the Site Hub includes the followingfeatures:
• Message and Application management• User Management• Message security• System and application monitoring• Factory floor integration• Partner network integration• User interface support
Site Hub - Solution Description
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Remote and Networked ServiceArchitecture
Fire wallVPN
Service NetworkCustomer Site 1
Fire wall
Customer Site 2
Customer Site nFire wall
Fire wall
Legacy systems
Legacy systemsConnection toMETSO EAI
Global Administrator Interface
Local Administrator Interface
Local Administrator Interface
Local AdministratorInterface
SiteHub Central
Hub
SiteHub
SiteHub
Single Devices
R&D
GPRS /GSM
Metso Site
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4. Towards New Challenges
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Towards New Challenges
• Better interoperability• Better information and knowledge management• More automated analyzing and reasoning• Better learning capabilities• More effective business process automation
• Cost effectiveness
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New Challenge
Field Agent
© Metso Corporation 2003
Devices, Modules, Function blocks ...
Intelligent Agents• Multi-channel communication• Networked based learning• Embedded intelligence
Technology Trends
Objects• PDM• Simulation models• Spare parts
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Field Agent ConceptChallenge: Network based learning
Field Agent Server
InstalledKnowledge
Base
Field Agent
Field AgentField Agent
Analysing
Learning
A
B
C
D
XYZ
A
C
B
D
From Information toKnowledge
Maintenance Index
Time
Actions required
Vision 1998
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New Challenge
Semantic Approach
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Semantic Web Development
SmartResource Project
Co-operation project withIndustrial Ontologies Group, University of Jyväskylä
SmartResource Project LeaderProf. Vagan Terziyan
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• The projects is providing solutions, tools andplatforms to make heterogeneous industrialresources (files, documents, services, machines,devices, processes, systems, human experts, etc.)web-accessible, proactive and co-operative.
• The main objective is to combine the emergingSemantic Web, Web Services, Peer-to-Peer, MachineLearning and Agent technologies for the developmentof smart maintenance management environment.
SmartResource Project
By Industrial Ontologies Group
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On-line learning
On-line learning
Smart Maintenance Environment
“Devices with“Devices withon-line data”on-line data”
“Experts”“Experts”
Maintenance
Maintenance
“Services”“Services”
exchangeexchange
datadata
Maintenance
Maintenance
datadata
exchangeexchange
By Industrial Ontologies Group
Anal
ysin
g re
sults
Anal
ysin
g re
sults
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SmartResource ProjectLayered Cake of Specifications
RscDF Schema for themaintenance domain
XML as a basis for RDF, RDFS and document serialization
RscDF document with encoded data
RDF Specification as a language for datarepresentation in an RscDF document
RD
FS co
ntai
nson
tolo
gica
l bas
isfo
r RD
F an
d R
scD
F
OWL provides ontological extensionfor RDFS and RscDF Schema
By Industrial Ontologies Group
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Two Stages of Adaptation
…
XML1
XML2
XMLn
XML0
Based on UnifiedState/ConditionDescription XML
Schema
Syntactic Adaptation:Syntactic Adaptation:XSLT-Transformation
SemanticSemanticAdaptation:Adaptation:
Based on Ontology ofTemplates andMapping Rules
General Adaptation Framework
By Industrial Ontologies Group
- Devices
- Machines
- Systems
- Sub-processes
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Summary1. New value innovations
• Integration of ICT, technology and business processes• Customers and partners networking
2. Strong remote service business focus• On-line information available from customers processes, machines and devices to support service business• Development focus step by step to agent technologies• Development through concrete business cases
3. Operational excellence• Cost reduction through business process automation• Open standards
- Web Services (SOAP, WSDL, UDDI and SOA)- Semantic web (RDF, OWL, DALM-S...)
© Metso Corporation 2003
ThankYou