SXSW14: The C in CMO Stands for Cojones

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[slides from SXSW 2014 session] Have you got the cojones to be a change agent and lead your company in the age of the digitally enabled, socially connected customer? Do you have what it takes to become the 21st century CMO? It’s not easy being a marketing leader, but it’s more challenging when the world is moving faster than your company. Think about it: customers have changed dramatically in the past five years. In fact, they have changed dramatically in the past six months! Has your approach to connecting with those customers changed? If not, your brand is rapidly losing ground in the race to engage customers. Whatever your status within the marketing department, you should be the change agent that brings your brand ahead of trends. Author of The CMO Manifesto and CEO of nFusion, John Ellett has helped marketing leaders from Fortune 500 firms to startups define their change journeys. He knows just what it takes to lead an organization through change and the cojones needed to accelerate a marketer’s career.

transcript

© NFUSION GROUP, LLC. PROPRIETARY AND CONFIDENTIAL.

THE ‘C’ IN CMO STANDS FOR COJONES

John Ellett (@jellett), CEO @nFusion #CojonesSXSW

OVERWHELMING COMPLEXITY? — OR — UNPRECEDENTED OPPORTUNITY?

CUSTOMERS ARE DIGITALLY ENABLED AND SOCIALLY CONNECTED.

THEIR DECISION JOURNEYS HAVE SHIFTED.

One Common Attribute�

COURAGE

Or as we say in Texas

COJONES (WHE THER YOU WERE BORN WI TH THEM

OR ACQUIRED THEM)

Today’s marketing leaders must have the courage

to do 5 things

Build authentic brands with a sense of purpose 1. INSPIRE

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Engage customers with meaningful experiences at each touch point

2. CONNECT

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TRADITIONAL CAMPAIGNS VS. CONVERGED CAMPAIGNS

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PAI D

B R AN D I D E A

OWN E D E AR N E D

B R AN DEXPE R I E NC ES

PAI D

OWN E DE AR N E D

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Break out of safe and sameness 3. BE BOLD

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Use both data and creativity to test and learn 4. EXPERIMENT

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Build organizational capacity for marketing in the digital age 5. EMPOWER

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HAVE THE COJONES TO…

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1.  Inspire 2.  Connect 3.  Be Bold 4.  Experiment 5.  Empower

@jellett #CojonesSXSW

JOHN ELLETT

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Here’s a webinar replay of this session. Sign up today! http://info.nfusion.com/webinar-cojones