Tappable Prototypes

Josh CentnerJosh.centner@elabor8.com

joshcentner

Dipa RaoDipa.Rao@elabor8.com

diparao

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Case study

Case Study

ProblemI need the ability to create prototype applications quickly and cheaply so I can begin testing them with end customers and presenting them to stakeholders

Case StudyAs a PERSONA I want to manage ALL of my wireless/bluetooth connected home electronics devices so that I can ensure all devices are switched off when I leave the house (assume that all electronics can be connected)

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Lean Persona Discovery

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Tells the story of the customer’s experience through a process – anything from lo-fi sketches to detailed process maps overlaid with customer data

Helps identify pain points, points of failure & gaps between channels/departments

Customer journey (current state)

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Collaborative approach to interface design that is accessible to all stakeholders – assists with communicating ideas and developing consensus for a draft UI

Present

Steal

Sketch

Design Studio

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Common controls and navigation

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Collaborative approach to interface design that is accessible to all stakeholders – assists with communicating ideas and developing consensus for a draft UI

Present

Steal

Sketch Features1. Login 2. Manage/browse devices3. Setup device4. Edit device settings5. Control device 6. Turn off one/all devices

Design Studio

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Customer Journey (Future state)

Image source: http://i.kinja-img.com/gawker-media/image/upload/s--K80PSNoh--/18r5yrv99eus9jpg.jpghttps://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcStiVcSuIxRaPMEZ07kWcycoqL4GyFdjsMcO_iI_qp9ncsvXwhyIQ

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popapp.in

teamviewer.com

TeamViewer QuickSupport on iOS and android

POP and TeamViewer

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Thank youAny questions?Josh.centner@elabor8.com

Elabor8.com.au

Dipa.rao@elabor8.com

diparao

joshcentner