Post on 31-Dec-2015
transcript
Teams
Command Leadership Offsite
Teams
Adapted from a Presentation prepared by Bill Coleman
October 1999
Teams
Definitions
• The operative definition of a team in corporate America is a group of individuals working alone together.
• In practice, a team is a group of people tied together by specific themes, threads, or tasks and who function as a single entity
• A formal team is a collegium (a group in which all members have approximately equal power and authority) chartered for a specific purpose(Project,Process, Procedure) that functions as a single entity
Teams
Choices Two categories of partnerships
Work Groups ------- Teams
Three Types of Teams
Project --Process--Procedure
Four Levels of Team Functions
Level I - Nominal (Workgroup)
Level II - Directed
Level III - Self-Directed
Level IV - Self Managed
Teams
Choices Two categories of partnerships
Work Groups ------- Teams
Three Types of Teams
Project --Process--Procedure
Four Levels of Team Functions
Level I - Nominal (Workgroup)
Level II - Directed
Level III - Self-Directed
Level IV - Self Managed
Teams
Enhanced Definitions
TEAMA collegium (a group in which all members have approx. equal power and authority) of qualified, committed individuals chartered for a specific purpose (Project, Process, Procedure) who operate within contracted parameters and who essentially function interdependently as a single entity to achieve an agreed upon outcome.
WORKGROUPAny collection of individuals formed for a general purpose who operate with stated or unstated expectations and who essentially function as independent entities to achieve a common output
Teams
TEAMS
WORKGROUPS
Nature Collegium (approx.. Equal Collection (Accumulation of diverse power & authority) components)
Composition Qualified (well defined skills, Assumed skills, talents, expertise, talents and expertise) interest, agenda Committed (Conscious choice to accept responsibility of team) Membership Recruited and Accepted Volunteer or assigned
Authority Delegated (Chartered with clearly Non-specific (vague or confused) defined boundaries and resources)
Purpose Specific (Project, Process, General (Unstated or assumed) Procedure)
Function Interdependent (Relying on each Independent (Having primary other for support and assistance) allegiance to self or others)
Mission Achieve an agreed-upon outcome Achieve common outputs
Teams
Leadership Shared or Selected Assigned or Elected
Evaluation Constant 360 degree Sporadic 180 degree Training Core and Central Diverse and Scattered
Rewards Shared and Dispersed by team Separate and Dispersed
Account- Mutual and Consolidated Separate and Disconnectedability
Progress Measure outcome by quantifiable Measure outcome by approval from components which are constantly others (management, customer, monitored by the team colleagues, etc.)
TEAMS WORKGROUPS
Teams
Teams Work Groups• Greater Productivity
• Increased Performance • Boosts Morale• More buy-in• Shared Responsibility• Saves time & money• Expands influence• Escalates Participation• Does more with less• Shared Values• Synergism
• Easier to operate• Quicker to implement• Requires less time• Maintains individuality• Tolerant of controls
Advantages
Teams
Teams Work Groups• Difficult t achieve
• Resists control• Pushes limits• Excludes some individuals• Requires more training
• Maintains status quo• Increase cycle times• Jealousy• False Expectations• Unclear goals and objectives• Competition among participants• Conflicting agendas• Scattered allegiance
Disadvantages
Teams
Choices Two categories of partnerships
Work Groups ------- Teams
Three Types of Teams
Project --Process--Procedure
Four Levels of Team Functions
Level I - Nominal (Workgroup)
Level II - Directed
Level III - Self-Directed
Level IV - Self Managed
Teams
Definitions
Project Team:
A collegium of individuals with compatible skills or expertise that is chartered to complete a single task with a clearly-defined final product or date of completion.
Teams
Process Team (also process improvement team):
A collection of individuals with divergent skills or expertise (representing multiple levels or areas of an organization) that is chartered to review and/or improve a business process (a collection of separate activities required to produce a single outcome for the customer). The team determines the validity, value, and vital steps of the process and has the authority to radically alter the process in order to achieve a more desirable outcome (i.e.. OAV team of RNOSC)
Definitions
Teams
Definitions
Procedural Team (Permanent, Fixed, or Work Team) :
A collegium of individuals with shared skills or expertise that is chartered to deliver routine products, services, or programs on an ongoing or indefinite basis with a charge for improving the quality of the product or service and improving customer satisfaction.
Teams
TEAM TYPE
PROJECT PROCESS PROCEDURAL
Charter Task Business Process Routine work
Purpose Complete task Improve process Deliver ongoing service
Skills/ Similar Different SharedExpertise
Duration Limited by task or Limited by process Unlimited time improvement
Expected Complete task Improve process Develop, deliver Performance according to products or services specifications
ELEMENT
Teams
TEAM TYPE
PROJECT PROCESS PROCEDURAL
Outcome Finished project Process alteration Improved quality and customer satisfaction
Examples Technology BPR Organizational Installment Marketing development management Facility construction Work realignment Production line Budget foundation Reorganization Budget appropriation Personnel selection Transition Personnel training Document Contracting Publication Procurement/ Object Procurement Contracting Franchise opening Service delivery
ELEMENT
Teams
Choices Two categories of partnerships
Work Groups ------- Teams
Three Types of Teams
Project --Process--Procedure
Four Levels of Team Functions
Level I - Nominal (Workgroup)
Level II - Directed
Level III - Self-Directed
Level IV - Self Managed
Teams
Corporate Traditional Transitional Team-oriented Team-basedEnvironment View of teams Teams are tolerated Teams should be tried Teams are the most Teams are the only Team techniques in an experiential effective way. Give way of accomplish- are to be used when fashion, if they work, them first priority but -ing the vision/ all else fails keep them, if not, not everything should mission of the what have you lost? Be done by teams! Organization. If it Is worth doing, it is worth a team effort
Types Level I: Level II: Level III: Level IV:
Nature Collection of individuals Collegium of Collegium of Collegium of with minimal teaming individuals with individuals skilled individuals highly training basic team in team work and skilled in team work competencies basic management and management competencies competencies which has been totally empowered by upper management
Allegiance Self and Pay Center Self and the task Team Team & each member
Areas of Task & duties as Direction & arena(s) Direction & arena(s) Direction arena(s) & responsibility assigned established by negotiated between new possibilities management team & management established by team
Teams
Types Level I: Level II: Level III: Level IV:
Authority None Very little - clarified Authority to operate Absolute & final only by trial & error within negotiated boundary agreement
Decision Work as assigned but Complete assigned Plan & organize work Select, plan, making no decisions without work with limited as negotiated with organize & complete management approval decisions made by management and work, making all team but monitored make decisions decisions by management related to that work
Appropriation None Delegated/allocated Negotiate budget Full responsibilityof resources by management controls, membership for setting and matters & equipment appropriating budget, with management membership, and equipment needs
Assignment & Assigned by Assigned by Selected by the team Selected by team Alteration of management on basis management on basis based on proven based on proven Leadership of position or grade. If of proven performance and performance and the leader is ineffective performance. If the team needs. If the team needs. live with it! Leader is ineffective leader is ineffective Leadership altered s/he can/will be replacement is with as decided by team replaced management for various reasons knowledge
Teams
Types Level I: Level II: Level III: Level IV:
Membership Members are assign- Members are assign- Members are selected Members areSelection ed by, accountable to, ed by & accountable by, accountable to, recruited by the team and evaluated by their to their supervisors and evaluated by the are accountable to supervisors. Evaluations are team, using a 360 and evaluated by the completed by the degree feedback team. 360 degree supervisor, but feedback, & continue include input by the to function or are team dismissed by team
Awards and Awarded by Awarded by Negotiated between Secured & awarded Incentives management for management for the team and by the team. individual individual and team management, but individual bonuses accomplishment accomplishment dispersed to are directly members by the team connected to both team performance and individual assessments
Teams
Please note, this presentation was developed by
William Coleman. He used some material from
Childress. At the time he prepared this
presentation, he was unable to locate Mr.
Childress. If you are him, and you don’t like this
presentation being available, please let me
know. For current contact information, refer to
http://www.techs4jesus.com/contact.htm