e: chrisfarrance@frontiercoaching .comw: www.frontiercoaching.com

m: 07770 46 55 60

News at 8

The World is Changing

Conventional Businesses are Failing

Social Media is here to stay

Power is with the Customer

Staff have different Perspectives

It’s a New Game with New Rules

The Agricultural Revolution

The Industrial Revolution

Hot Air!

The Digital Revolution

Business Failures

From B2B to B2C

Start Value

Over The Top

Incumbent OperationsSource: Accenture

Rent theRunway

Xero

Renting

Marketing’s Gone Social

The World is Going Social

The Digital Natives

BYOD

Swarming

New way of thinking:Network/Digital Culture

Command and ControlCEO’s less Trusted

IT and system restrictions – not set up for the way the world works now

Broadcast marketing & PR Becoming less effective

Flat sales causes enough pain to rethink

New way of operating:Internet/ social channels

New way of Working:Collaboration/Co-cooperation

New way of marketing:Content, Context, Curation

New way of leading:Community

Siloed information & people not empowered

Company focused People focused

The New Digital Age

Institutional thinking Networked thinking

Disengaged from the market and the customer

LevelsOf-Trust-Sales-Staff Sat

High

LowTime 20

Know Me-Like Me-Follow Me

News at 8

The World is Changing

Conventional Businesses are Failing

Social Media is here to stay

Power is with the Customer

Staff have different Perspectives

It’s a New Game with New Rules

Don’t be a Boiling Frog

e: chrisfarrance@frontiercoaching .comw: www.frontiercoaching.com

m: 07770 46 55 60