TM Research & Development HCBD End To End Process CONFIDENTIAL Telekom Research & Development Sdn...

transcript

TM Research & Development

HCBD End To End Process

CONFIDENTIAL

Telekom Research & Development Sdn Bhd

Objective

Awareness to all staff on the Human Capital Business

Driver (HCBD) End To End Process

Effective communication and engagement with staffs

across all Division

HCBD Division Strategic Role

1 Plan, formulate, strategies, design and develop the best practice of Human

Capital (HC) Management in order to position HC as a Strategic Business

Partner to the company. The strategies should covers from :

• Organization Design, Recruitment Strategy, Placement ,

• Human Development Plan, Career Development Strategy

• Retaining Strategy, Rewards & Recognition Improvement Plan

• Benefits Improvement Plan, Payroll Systems

• Talent Pool Management, Succession Planning

• Industrial Relation, Brain Drain Prevention Plan

• Employee Satisfaction Improvement plan

• Occupational Safety and Health Management System

Strategic Manpower Planning

Talent Sourcing

Career & Development

Performance Management

Compensation Benefits &

Rewards

Consequence Management

Exit Management

• Business Plan (Manpower, Organization Structure)

• Succession Planning

• Talent Management

• Organization Effectiveness (JTOR, Audit)

• Occupational Safety Health Environment

• Functional & Behavioral Training

• Competency Assessment (360 degree )

• Knowledge Sharing

• Promotion & upgrading (Support)

• TMR&D Innovation Career Path (Researcher)

• Skim Ijazah Lanjutan (SIL)

• On Assignment

• Performance Contacting

• Performance Tracking

• Performance Evaluation

• Moderation Process• Collective Agreement

(Non Exec)

• Terms & Conditions (Exec)

• Sales Incentives

• IPR Incentives

• Awards

- Best Employee Award

- Kristal Award

- TM Group Award

- GCEO Award

- GLT Award

• Industrial Relation (IR)

• Employee Performance Enhancement (EPE)

• Resignation

• Resign – Rehire

• Retirement

• Recruitment

• Hiring

• On Boarding Program

• Internship

• Research Fellows

End To End Process Human Capital Business Driver Value Chain

Internship

Process Lead : Rohana Han

1. Notify to submit

Internship Planning

2. Fill Internship Planning

3. Advertise Internship

Requirement

4. Candidate to complete

the application

5. Review & forward

application to respective HOD/HOL

6. Select potential

candidates and fill in

application form

7. Review, approval based

on criteria & Issue

Appointment Letter

Accept?

8. Prepare NDA

9. Submit Document for Report

10. Conduct Report Duty

12. Submit Intern

Monthly Report for Payment

13. Update Database

11. Submit Monthly Report

Master / PhD

RM 1500

Degree

RM 1000

Diploma

RM 500

ALLOWANCECRITERIA

•3.5 or higher

•2 months and above

Min Duration

•Diploma

•Degree

•Master / PhD

Qualification

InternshipProcess Lead : Rohana Han

•Min 3 Interns in a year

Research

•Max 2 Interns in a year

Support

Research Fellow, Research Consultant

& Sabbatical

Research Fellow, Research Consultant & Sabbatical

Process Lead : Rohana Han

1. Notify to submit RF,

RC, Sabbatical Planning

STARTEND

2. Prepare & Submit

Proposal to appoint RF,

RC & S

3. Review & Approve proposal based on criteria

Accept?

4. Review, prepare & submit to

5. Proposal Approval

6. Issue Appointment

Letter & prepare Employee

Agreement

7. Submit Acceptance

Letter

9. Conduct Report Duty

11. Submit Monthly Report &

Invoice for payment

12. Make payment

13. Conduct Knowledge

Sharing

14. Update Database

8. For Expatriate:

Submit Expatriate Doc. For Visa

Process

10. Submit Monthly Report

Functional Training, Behavioral Training &

Training Approval

Functional TrainingProcess Lead : Rohana Han

Functional Training

Start1. Distribution

of Training Plan Form

2. Fill in the Training

Plan Form

3. Review & Analysis

5. Identify either external

or internal

6. Prepare training application and

identify the type of training

8. Create RFQ

9. Advertise through

Procurement System

4. Identify type of training

Functional Training

Training Approval

Type of training

Behavioral Training

12. Proceed with Behavioral

Training

BehavioralTraining

7. Proceed with Training

Approval Process

Internal or External

Internal

External

ProcurementMethod through

Quotation

Local or Overseas

Overseas

Behavioral TrainingProcess Lead : Rohana Han

Behavioral Training

Start1. Distribution

of Training Plan Form

2. Fill in the Training

Plan Form

3. Review & Analysis

5. Prepare Organization

6. Approve Organization Training Plan

Approve?

11. Receive Rejected

Organization Plan

Appeal?

7. Create RFQ

8. Advertise through

Procurement System

9. Prepare Training

Application

Behavioral Training

Training Approval

Procurement Process

Type of training

Functional Training

12. Proceed with Functional Training

Functional Training

10. Proceed with Training

Approval Process

Training ApprovalProcess Lead : Rohana Han

Training Approval Version 5.0

2. Receive & Review Training

Application Yes

3. Approve Training

AppicationApprove?

18. Receive and inform JKPK/JKP

Result

Appeal?

5. Prepare Document to

Create PO/PR

6. Procurement to create PR/PO

Approve?

8. Coordinate & Organize

Training

7. Register Candidate/Participants

9. Attend Training

11. Evaluate Training

12. Analysis Training

Evaluation

13. Update Individual Training Record

14. Distribution Training

Effectiveness Evaluation Form

15. HODs/HOLs to fill in Training Effectiveness

Evaluation Form

16. Analysis Feedback from TEE

17. Update training

competency database

Approve?

Start1. Submit Training

Application

19.Review and

resubmit

Type of training Local

Overseas

21. Review and make approval

10. Proceed Payment Process

Payment

20. Prepare oversea training

proposal

YesApprove?

Skim Ijazah Lanjutan(SIL)

Skim Ijazah Lanjutan (SIL)Process Lead : Rohana Han

Knowledge Sharing

Process Lead : Mohd Khairul Rijal Abdul Rahman

Promotion & Upgrading

Process Lead : Norafida Baharuddin

Performance Management (MAPS)

Process Lead : Mazlinda Abdul Manap

360 Degree Feedback Assessment

Employee Referral Scheme

Process Lead : Umar Abdul Aziz Yeop Hussin

Industrial Relation (IR) on Disciplinary Action/Misconduct

Industrial Relation

Process Lead : Mohd Khairul Rijal Abdul Rahman

Employee Productivity Enhancement(EPE)

Employee Productivity Enhancement

Cessation

Resignation

Retirement

Internal Transfer / Interco TransferProcess Lead : Norafida Baharuddin

Internal Transfer / Interco Transfer

End of AssignmentProcess Lead : Norafida Baharuddin

Exit Management

TM Research & Development HCBD End To End Process CONFIDENTIAL Telekom Research & Development Sdn...

Documents