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To Whom It May Concern 01 June 2015
GENERAL QUOTATION FOR PROVIDING ADVANCED CERTIFICATE FRAUD
EXAMINATION ON NQF 7 IN PRETORIA Dear reader
On behalf of Investigo (Pty) Ltd a subsidiary of Strategic Investigations and Seminars (Pty) Ltd
group of companies I thank you for the opportunity to provide you with the information relevant to
this document.
Investigo (Pty) Ltd is licenced under the accreditation of the holding company Strategic
Investigations and Seminars (Pty) Ltd whom is registered and accredited as a service provider
with the Safety and Security Sector Education and Training Authority (SASSETA) – ID
081985269877, with FASSET, the Sector Education and Training Authority for Finance,
Accounting, Management Consulting and other Financial Services - ID 585/01354/12.
This proposal will see the successful learner that qualifies achieve 120 SAQA credits relevant to
the Advanced Certificate Fraud Examination (ID 67269). Please note that the NQF level for this
qualification was changed to NQF 7.
Learners will be required to study, write and pass the exams for all four modules (75% per module)
to obtain this Qualification.
Fraud examination is a methodology for resolving fraud allegations from inception to disposition.
Fraud examination involves obtaining evidence and taking statements, writing reports, testifying
to findings, and assisting in the detection and prevention of fraud.
Due to the broad fields of knowledge that is required a Fraud Examiner should have extended in-
depth knowledge of all the tasks mentioned above.
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1. ACCREDITATION
Investigo (Pty) Ltd is licenced under the accreditation of Strategic Investigations and Seminars (Pty) Ltd whom is an accredited training provider for the Advanced Certificate Fraud Examination. The FASSET accreditation certificate is attached under Annexure “A”.
2. CONTENT OF THE COURSE
This training proposal is based on a non-unit standard qualification on NQF 7 and is made up out of the following Exit Level Outcomes:
Understand Criminology concepts and the ethics of the fraud examination profession. Describe the types of fraudulent financial transactions. Investigate fraud. Understand illegal elements of fraud.
Each module consists of the following chapters:
MODULE CHAPTERS 1. Financial
transactions and fraud schemes
1.1. Accounting concepts 1.2. Financial statement fraud 1.3. Asset misappropriation: Cash Receipts 1.4. Asset misappropriation: Fraudulent Disbursements 1.5. Asset misappropriation: Inventory and other assets 1.6. Bribery and Corruption 1.7. Theft of intellectual property 1.8. Financial institution fraud 1.9. Cheque and credit card fraud 1.10. Insurance fraud 1.11. Health care fraud 1.12. Consumer fraud 1.13. Computer and internet fraud
2. Law 2.1. Overview of the legal system 2.2. The law related to fraud 2.3. Bankruptcy (Insolvency) fraud 2.4. Securities fraud 2.5. Money laundering 2.6. Individual rights during Examination 2.7. The criminal justice system 2.8. The civil justice system 2.9. Basic Principles of Evidence 2.10. Testify as an expert witness
3. Investigation 3.1. Planning and Conducting a Fraud Examination 3.2. Analysing documents 3.3. Interview theory and application 3.4. Interviewing suspects and signed statements 3.5. Convert examinations 3.6. Source of information 3.7. Data analysis and reporting tools 3.8. Digital Forensics 3.9. Tracing illicit transactions 3.10. Report writing with example Appendixes
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MODULE CHAPTERS 4. Fraud
prevention and deterrence
4.1. Understanding human behaviour 4.2. White collar crime 4.3. Corporate governance 4.4. Management’s Fraud-related responsibilities 4.5. Auditors’ Fraud-related responsibilities 4.6. Fraud prevention programs 4.7. Fraud risk assessment 4.8. Fraud risk management 4.9. Ethics for fraud examiners 4.10. ACFE Code of professional ethics 4.11. CFE Code of professional standards
3. EXPERTISE AND SUCCESSFUL ASSIGNMENTS
The presenter for this course is Nick Olivier (Certified Fraud Examiner). His CV is attached under Annexure “B”. The following recent and relevant contactable references for Nick Olivier are supplied.
Centre for Business Dynamics, Business School @ University of the Free State
Mariè Griebenouw, Programme Coordinator
051 401 3189 • Advanced Certificate
Fraud Examination on NQF 7
Gauteng Province: Office of the Premier
Unathi Mphendu Deputy Director: Public Service Ethics and Anti-Corruption
011 355 6020 • Advanced Certificate
Fraud Examination on NQF 7
Province of the Eastern Cape: Provincial Planning and Treasury
Josephine Naicker Chief Director: Transversal Internal Audit Services
040 608 3304 • Advanced Certificate
Fraud Examination on NQF 7
National Prosecuting Authority of South Africa
Hercules Wasserman: Integrity Management Unit
078 804 3361 • Advanced Certificate Fraud Examination on NQF 7
Barclays Africa/ABSA Nico Vorster: Head: Governance & Support Barclays Africa Forensic Investigations
072 454 4781 • Advanced Certificate Fraud Examination on NQF 7
4. TIME FRAME AND VENUE
The next training interventions for the 1 day Software Orientation session are 19 Aug 2015
and another on 21 October 2015. The venue for such training is noted to be at 269 Lancia
Street, Lynnwood Ridge, Pretoria, 0081.
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Even though all possible will be done to keep to agreed timelines the provider notes that
external factors like delays on the part of the Association of Certified Fraud Examiners in
Texas, USA should be kept in mind. Furthermore one should consider writing the exams only
6 weeks after the last session in order to compensate for should such delays occur.
5. DAILY PROGRAMME SCHEDULE The presenter for this course is Nick Olivier (Certified Fraud Examiner). It is however
important to note that scheduling of In-House training should be done in collaboration
with his diary and the availability of the Venue. Training will commence at 8:30 in the
morning, followed by a break at 10:00-10:15 and each day should conclude by 13:00.
6. ASSESSOR
This training proposal is based on a non-unit standard qualification 67269 Advanced
Certificate Fraud Examination on NQF 7 and all exams are assessed by the ACFE in
Texas, USA. Nick Olivier is however a registered assessor on this qualification as
required by SAQA, but will not conduct any physical assessments relevant to this training
proposal as this is done electronically by the ACFE in Texas, USA.
7. MODERATOR
This training proposal is based on a non-unit standard qualification 67269 Advanced
Certificate Fraud Examination on NQF 7 and all exams are moderated by the ACFE in
Texas, USA. Jaco de Jager of the ACFE South Africa is the registered moderator on this
qualification as required by SAQA, but will not conduct any physical moderations relevant
to this training proposal.
8. ASSESSMENT METHODOLOGY
Learners will need to pass with a 75% mark for each module written in the CFE Exam. Should it be necessary for learners to write supplementary exams then arrangements will be made for an additional exam key and a cost of R 300 per supplementary exam module.
Advanced Certificate: Fraud Examination – NQF level 7 with SAQA code 67269 Pending the assessment of individual examination by ACFE each delegate will be awarded the
international designation of “Certified Fraud Examiner”. The individuals that passed the exams of the ACFE will be awarded the Advanced Certificate
Fraud Examination (NQF 7) by FASSET after the ACFE SA has validated membership fees.
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9. SUPPLIER DATABASE
If Investigo (Pty) Ltd a subsidiary of Strategic Investigations and Seminars (Pty) Ltd need to
be registered on the supplier database of your institution, I request you to then send me the
applicable forms.
Formal quotations or Invoices can be issued on receipt of application forms as attached
herewith.
10. TECHNOLOGICAL REQUIREMENTS FOR EXAM SESSIONS
Delegates need to bring a laptop with Windows 8, 7 or XP and Wireless / 3G Capability.
System Requirements: Processor: 2 GHz Processor
RAM: 1 GB Ram
Operating System: Windows 7 and 8
Disk space: 150MB of available disk space
Display: Colour display running at 1024x768 minimum (1280x1024 recommended)
Internet: An Internet connection is required for product activation and while submitting your
Prep Course and CFE Exam results.
Download Requirements:
150MB Hard Drive Space
Internet Explorer 5.0 or higher
Internet Connection (required for download, activation and to submit results)
11. ENROLMENT REQUIREMENTS
A Candidate need to: Agree to abide by the Bylaws and Code of Professional Ethics of the Association of Certified Fraud Examiners and be of high moral character Meet minimum Academic requirements • Generally, applicants for CFE certification have a minimum of a Bachelor’s degree (or
equivalent) from an institution of higher learning. No specific field of study is required. If you do not have a Bachelor’s degree, you may substitute two years of fraud-related professional experience for each year of academic study.
• For example; you successfully attended college full-time for only two years, you would need an additional four years of professional experience to qualify for the education requirements. An applicant has to have at least 40 points to qualify for the exam. E.G.: You get 5 points for every year of work experience and 10 points for every year of college completed.
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Meet minimum Professional requirements. At the time you are certified, you must have at least two years of professional experience in a field either directly or indirectly related to the detection or deterrence of fraud. • The ACFE Board of Regents has established the following categories as acceptable
fraud-related experience: Accounting and Auditing: You may qualify if you have experience as an accountant
or auditor (e.g., internal or external auditor), and have certain responsibilities for the detection and deterrence of fraud by evaluating accounting systems for weaknesses, designing internal controls, determining the degree of organizational fraud risk, interpreting financial data for unusual trends, and following up on fraud indicators.
Criminology and Sociology: Only those professionals with education or research in the fraud and white-collar crime dimensions of sociology or criminology may claim experience under this category. An experienced background in general sociological field is insufficient.
Fraud Investigation: Experience in the investigation of civil or criminal fraud, or of white-collar crime for law enforcement agencies or in the private sector, qualifies. Examples include national, provisional, or local law enforcement (e.g. SARS, DTI, SIU and NPA investigators). Insurance fraud investigators and fraud examiners working for corporations, businesses, or associations qualify as well.
Loss Prevention: Security directors for corporations and associations who deal with issues of loss prevention may claim this experience as credit. Security consultants dealing with fraud-related issues also are eligible. Experience as a security guard or equivalent is not acceptable.
Law: Candidates with experience in the legal field might qualify, provided the experience deals with some consideration of fraud. Examples include prosecuting lawyers, fraud litigators, and others with an anti-fraud specialization.
Paid up Study Fee and all relevant paperwork– Terms and Conditions Apply
12. APPLICATION REQUIREMENTS:
Complete Application Form * Comprehensive Resume (English) Certified Copies of candidate ID book or Passport 1 x Colour Passport size photos Certified Copies of candidate qualifications and relevant certificates “CFE Exam application form and Candidate Recommendation Form x 3” *
* Forms will be provided upon receipt of official order for institutions or email confirmation for individuals that pay themselves.
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13. TRAINING METHODOLOGY For the Software Orientation session Delegates will be attending orientation session of (4)
four Modules over one (1) day period. During these sessions the delegates will be facilitated
through the electronic version of the latest International Edition of the Advanced Certificate
Fraud Examination. This will be followed by the CFE practise exams for which learners will
need to pass with an 85% mark for each module. Followed by the CFE exam to be written
and for which learners will need to pass with a 75% mark for each module.
14. PRICING STRUCTURE
The following prices will be valid until 31 December 2015.
14.1 Software Orientation session – 1 Day
R 25’750.00 per person: Prices are sensitive to the Rand/US$ exchange rate and therefore provision is made for these fluctuations in the price.
(Cutoff date for enrolments is 2 workdays before the session – Training fee must be paid to be allowed on this course)
Includes:
Tuition fee
1 Year ACFE Associate Member Fees (USD $ based)
Course Material and CFE Prep Software (USD $ based)
Administration and other costs
CFE Exam Related Fees (USD $ based)
Training Venue and Beverages
For any further enquiries please contact me for assistance
Regards
Nick Olivier - CFE
Director: Investigo (Pty) Ltd a subsidiary of Strategic Investigations and Seminars (Pty) Ltd
Annexures
Annexure A: FASSET
Accreditation Certificate
Annexure B:
Nick Olivier CV
Nick Olivier Personal Information
Professional Affiliation
Nick Olivier (Nicolaas Jacobus) I.D. 7108055031086 Married to Wilma with one son named Christo Nationality : RSA Place of birth : Johannesburg Current Place of Residence : Die Wilgers, Pretoria Language Ability: Afrikaans and English (Speak, Read and Write) In my spare time I love to spend time with my family and focus on 4x4 outdoor activities. I listen and read up on management, leadership and crime investigation and prevention practises. Valid Code EB Drivers Licence Certified Fraud Examiner (546954): Association of Certified Fraud Examiners (International and South African Chapter Member) Fellow Member (044438): Institute of Directors of Southern Africa
Education
FASSET - Association of Certified Fraud Examiners (2010) Pretoria
Advanced Certificate: Fraud Examination - Qualification Code = 67269 (NQF Level 7) Certificate Subjects;
Financial transactions and fraud schemes (Passed With Distinction) Law (Passed With Distinction) Investigation (Passed With Distinction) Fraud prevention and deterrence (Passed With Distinction)
Cell: +27 (0) 83 442 1351 Fax: +27 (0) 86 685 8386 Office: +27 (0) 12 751 0888 E-Mail: nick@krimtek.com LinkedIn: http://za.linkedin.com/in/nickolivier
PostNet Suite 90 Private Bag x 37 Lynnwood Ridge 0040
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Education (Continued)
UNISA - College Of Law (2006) Pretoria
Bachelor of Arts (Police Science) - Commercial curriculum - Qualification Code = 02143
Major in Police Science and Business Management Degree Subjects;
Police Science I (Passed With Distinction) Police Science II Police Science III Business Management I Business Management II Marketing Management Public Relations Management
Business Management III Strategic Marketing Management Financial Management Strategic Management Entrepreneurship and Small-Business Management
Commercial Law Law of Evidence Criminal Procedure Law Public Administration Administrative Law Fundamental Rights
UNISA - Centre For Business Management (2006) Pretoria
Programme in Financial Management - Qualification Code = 7127-7 (NQF Level 6) Program Subjects;
Introduction to financial management The management of working capital Financing and investment decisions (Passed With Distinction) Tax planning
UNISA - Centre For Business Management (2005) Pretoria
South African Institute for Management (SAIM) Programme in Business Management
- Qualification Code = 7124-2 (NQF Level 6) Program Subjects;
Management Principles Marketing Management Principles Business Accounting & Finance (Passed With Distinction)
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Education (Continued)
Self-Management Business Communications Information Technology Principles (Passed With Distinction)
High School Pretoria Gardens (1989) Pretoria
Matric / Senior Certificate Passed the following subjects;
Afrikaans and English Mathematics and History Accounting and Business Economics
Other Training, Conferences Attended & Public Speaking events
Guest Lecturer at the University of the Free State’s Business School for
Advanced Certificate Fraud Examination 2012 to 2014
Facilitated Advanced Certificate Fraud Examination for Barclays Africa ABSA
August and November 2014
Speaker at 35th Annual Crime Stoppers International Conference 13-
15/10/2014
Facilitated Advanced Certificate Fraud Examination for National Prosecuting
Authority of South Africa Africa ABSA May 2014
AltX Director Induction Programme: Institute of Directors of Southern Africa
April 2014
Facilitated various workshops on the National Certificate Resolving of Crime
for Office of the Premier at Gauteng Province 2013 to 2014
Facilitated various workshops on the Advanced Certificate Fraud
Examination for Private Clients, Office of the Premier at Gauteng Province
and Eastern Cape Treasury November 2010 to 2014
Facilitated sessions on Preventing and Detecting Fraud at a Retirement Fund
Trustees And Principal Officers Symposium: Holiday Inn - Rosebank,
Johannesburg, RSA 5 December 2013
Facilitated Fraud Detection and Prevention workshop for the National
Consumer Tribunal: Centurion, RSA 4 December 2013
Facilitated sessions on Preventing and Detecting Fraud at a Retirement Fund
Symposium: Manhattan Hotel, Pretoria, RSA 24 October 2013
Facilitated sessions on Preventing and Detecting Duplicate Payments,
Detect Errors And Fraud In Payroll and Preventing And Detecting Vendor
Fraud at a Conference: Johannesburg, RSA 12 September 2013
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Other Training, Conferences Attended & Public Speaking events (Continued)
Facilitated Fraud Detection and Prevention at a Retirement Fund
Conference: Michelangelo Hotel, Johannesburg, RSA 20 August 2013
Facilitated workshop session at the 2013 Regional Anti-Corruption, Ethics,
Fraud, And Forensic Auditing Strategies Conference: Johannesburg, RSA
27 June 2013
Facilitated Fraud Detection and Prevention in the Retirement Industry
Workshop: Windhoek, Namibia 18 June 2013
Facilitated Tools and techniques in forensic auditing and accounting; fraud
detection and prevention, and internal control workshop: Johannesburg,
RSA 13 June 2013
Presentation to the Parliamentary Portfolio Committee on Police regarding
the proposed DNA Database also known as the “DNA Bill”: 11 June 2013
Facilitated Fraud Detection and Prevention workshop at the In-House Legal
Counsel Conference: Michelangelo Hotel, Johannesburg, RSA 31 May 2013
Facilitated Procurement Fraud / Risk Management workshop: Victory Falls,
Zimbabwe 24-26 April 2013
Facilitated Fraud Detection and Prevention workshop for the National
Consumer Tribunal: Centurion, RSA 28 March 2013
Facilitated Fraud Detection and Prevention in the Retirement Industry
Workshop: Michelangelo Hotel, Johannesburg, RSA 20 February 2013
Facilitated Fraud Detection, Prevention in Long-term Insurance Policies
Workshop: Wanderers Club, Johannesburg, RSA 17 September 2012
Spatial Crime Mapping and Intelligence at Colloquium Investigo 2012
Crime Scene Photography Colloquium Investigo 2012
Facilitated Fraud Detection, Prevention and Investigation Short Course:
Pretoria, RSA 6-8 August 2012
Facilitated Fraud Detection, Prevention and Investigation Short Course:
Kigali, Rwanda 25-27 July 2012
Financial Statement Fraud and Money Laundering at the Fraud and
Corruption Symposium 18 July 2012
Conference: Bribery, Corruption & Core Business Fraud Africa 2011:
Sandton, South Africa: 23 June 2011
Facilitating Speaker on Establishing a culture or compliance: Promoting
awareness and developing training
ACFE Africa Conference: 2010
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Other Training, Conferences Attended & Public Speaking events (Continued)
Forensic DNA Workshop for Lawyers: 25 October 2010 (Inqaba Biotec –
Charles University, Czech Republic)
Basic Course in Forensic DNA Analysis: 26 October 2010 (Inqaba Biotec –
Charles University, Czech Republic)
Advanced Course in Forensic DNA Analysis: 27 October 2010 (Inqaba
Biotec – Charles University, Czech Republic)
Association of Certified Fraud Examiners International Exams (2009
version): July 2010
Seminar Armed Robbery Detection and Prevention: Harare, Zimbabwe: 16
June 2010
Facilitating Speaker at the One Day Seminar held at the Holiday Inn Hotel
Speaker at the Zimbabwean Institute of Loss Adjusters conference held at
the Wild Geese Lodge outside Harare, Zimbabwe on 15 June 2010
Short Courses Computer Crimes, Risk and Fraud: Harare, Zimbabwe: March
2010
Facilitating Speaker at the 5 day Training held at the Holiday Inn Hotel in
Harare
Short Courses Computer Crimes and Fraud: Harare, Zimbabwe: November
2009
Facilitating Speaker at the 3 day Conference held at the Holiday Inn Hotel in
Harare
Data Forensic Workshop: October 2009: Centre for Computer Technology
Security Training Institute
The Conference on Computer Control: Harare, Zimbabwe: June 2008
Facilitating Speaker at the 2 day Conference held at the Meikles Hotel in
Harare
The Conference on Risk Management: Harare, Zimbabwe: June 2008
Facilitating Speaker at the 2 day Conference held at the Meikles Hotel
The 5th Annual White Collar Crime Summit: 2008
Speaker at the 5th Annual White Collar Crime Summit: 2008 with the topic
Skills Development as method to lower cost and increase your bottom line in
combating White Collar Crime
Interviewed by Gerrit Hendricks at EDENFM on 22 October 2008 regarding
training regarding Disciplinary investigations
Interviewed by Freek Robinson at RSG and John Orr at SAFM on 6 October
2008 regarding skills development as method of crime prevention
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Other Training, Conferences Attended & Public Speaking events (Continued)
ACFE 10th Anniversary & Inaugural Africa Conference: 2008
Accredited Assessor and Moderator for most Unit Standards relevant to
following qualifications;
• Advanced Certificate: Fraud Examination (SAQA ID 67269)
• National Certificate: Resolving of Crime (SAQA ID 59989)
• National Certificate: Forensic Science (SAQA ID 57651)
• National Certificate: Forensic Biology (SAQA ID 57977)
• National Diploma: Forensic Pathology Support (SAQA ID 58183)
• National Certificate: Criminology (SAQA ID 49709)
• Conduct outcomes-based assessment (SAQA ID 115753)
• Conduct moderation of outcomes-based assessments (SAQA ID
115759)
• Perform one-to-one training on the job (SAQA ID 117877)
• Facilitate learning using a variety of given methodologies (SAQA ID
117871)
Willow Creek Association: Global Leadership Summit : 2005 - 2008
Media24 Leadership Conference : 2007
International MapInfo User Conference : 2004 - 2007
Speaker at the Pitney Bowes MapInfo 9th International User Conference
2007 with the topic My Zone24
MapInfo Professional Intermediate Course : 2004 - Spatial Technologies
MapInfo Professional Introductory Course : 2004 - Spatial Technologies
Incapacity : 2004 – Jordaan Stander (Media24)
Effective Management of Employee Misconduct : 2004 Jordaan Stander
(Media24)
Orientation for Managers : 2004 : Media24
Budgeting for Non-Financial Managers : 2004 : Media24
Finance for Non-Financial Managers : 2004 : Media24
Performance Management : 2003 : Media24
Excel Advanced : 2001 : Media24
Advanced Legal Training : 1997 : Old Mutual
Sales Training I, II and III for Sales Representatives : 1997 : Old Mutual
Informer Handlers Course : 1995 : SAPS
Basic Visible Policing Training : 1990 : SAPS
Inland Security Course : 1990 : SAPS
Detective Course : 1993 : SAPS, Basic Fraud Investigation : 1993 : SAPS
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Experience (Continued)
2008/04/01 to date Group Managing Director Strategic Investigations and Seminars (Pty) Ltd - Pretoria
Nick got involved with Strategic Investigations and Seminars (S-I-S) in 1996
and is currently the Group Managing Director and a Shareholder in the
Company
Strategic Investigations and Seminars is a Professional Forensic Solution
Provider and have the following Subsidiaries of which Nick is the Director.
• Forensics4Africa (Pty) Ltd • Outsourced Learner Management (Pty) Ltd • Independent Identity Verification (Pty) Ltd • Investigo (Pty) Ltd • ForensicUlwazi (Pty) Ltd
In his role as Group Managing Director and Director of the Subsidiaries he is
responsible for the following business functions:
Executive and Strategic Leadership, stakeholder relations
Forensic Investigations and Dispute Examinations
Consulting on Fraud Risks
Curriculum Design and Delivery, Research and Development
Operational and Support Services
Financial Management
Project Implementation
Marketing
2014/07/03 to date Director Kriminal Teknik (Pty) Ltd - Pretoria
Nick is the Director of Mission 4x4 (Pty) Ltd that provide Anti-Fraud consultation
services.
2012/12/04 to date Director Mission 4x4 (Pty) Ltd - Pretoria
Nick is the Director of Mission 4x4 (Pty) Ltd that provide project management
for community development and support services to faith communities that is
not easily reach with normal vehicles.
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Experience (Continued)
2000/10/27 until 2008/03/31 Manager NLD24 A member of Media24 Ltd - City Deep, Johannesburg Nick left NLD24 due to the effects of rationalisation processes resulting in his
retrenchment on 31 March 2008. He held several management positions, including positions in distribution,
operations, production and projects at Media24 Ltd. As part of NLD24’s senior management team he provided leadership, strategic
alignment and the establishment of a continuous improvement culture.
1995/09/01 until 26/10/2000 – Financial Advisor Old Mutual PLC - Pretoria Nick left Old Mutual to explore another type of business and broaden my horizons.
Nick excelled as a Financial Advisor and Insurance Broker at Old Mutual, PLC.
1989/12/21 until 1995/08/31 - Detective Inspector South African Police Service - Pretoria Nick left the SAPS to enter the private sector.
Basic Training (Dec 1989 - June 1990)
Head Office Finance (June 1990 - Oct 1992)
Fraud Investigation Unit (Oct 1992 - Aug 1995) –
Investigating and preventing commercial crimes
Awards received
Various Cultural achiever of the year awards
Various nominations and attendance of leadership schools 1986-1989
Northern Transvaal Colours - Youth Choir 1986-1989
Member of the Pupils’ Council 1983, 1984 & 1989
Best Student : Detective Course : SAPS 1993
New Business Competition : Beginner price : Old Mutual 1995/1996
New Business Competition : Discretionary price : Old Mutual 1996/1997
Club 51 : Silver member : Old Mutual 1997
Merit Award : Old Mutual Trust 1998
International Quality Award 1998
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