Post on 06-Jul-2020
transcript
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
Introducing Skill-Plus Tools• The Skills-Plus Tools are part of the series, Building The Bridge:
New Strategies to Engage Today’s Volunteers.• The tools respond to the research fi ndings in “Bridging the Gap –
Enriching the Volunteer Experience to Build a Better Future for OurCommunities,” as well as other research carried out by leadingcorporations in the field.
Purpose of Skills-Plus ToolsThe purpose of Skills-Plus is to facilitate the linkage between volunteer experience and occupational core competencies so that:• Non-profits can structure volunteer opportunities to access
workplace skills and competencies• Workplaces can strategically support employee volunteers to meet
community and competency-development goals• Both non-profi ts and workplaces can use the tool as the basis to defi ne
and measure benefi ts, value and the return on investment (ROI) ofemployer-supported volunteering
What are the Skills-Plus Tools?• A Volunteer Opportunity template• 19 sample volunteer opportunities• A Competency Matrix• A Community Investment Scenario• A Skills-Based Volunteering Card Game• A Training Resource for workplaces, employees and non-profit
organizations on the purpose and use of the tool
SKILLS-PLUSBridging Volunteer Experience and Career Development
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
HOME
Competency MatrixThis matrix contains a range of competencies that can be developed through various types of volunteer opportunities. Next to each competency, you will fi nd numbers that correspond to sample volunteer opportunities. When you click on the number, it will take you to a sample volunteer opportunity that can develop this particular competency. It will also describe related occupations that require this competency and provide links to the National Occupational Classifi cation system, hosted by Human Resources and Skills Development Canada. In this way, you can explore both volunteer types and occupations that either require or develop the competency of interest. When you are on a Volunteer Opportunity Description and want to return to the matrix, simply click the “MATRIX” button at the top or bottom of the page. When you are on the National Occupational Classifi cation system site, click the PDF icon at the bottom of your screen to return to Skills-Plus. Please note that when you are linked to the National Occupational Classifi cation system site, you may have to scroll down and click on the specifi c occupation of interest.
INTERPERSONAL client service #3 #6 #9 #13 team building #2 #4 #5 #8
collaboration #2 #11 #14 #15
coaching #6 #7 #13 #15 #19
consultation #13 #15 #16
network building #4 #11 #12
supervision #4 #5 #8 cultural awareness/sensitivity #5 #6 #17 #19
COMMUNICATION interpersonal communication #5 #11 #19 communicate in plain language #1 #6 #7
supportive communication #5 #7 #18 #20 public speaking/presentation skills #3 #4 #12 #15
facilitation and training #4 #15 confl ict resolution #2 #6 #8 #18
public and media relations #2 #10 #11 #12 written communication #1 #13 #14 #15
ORGANIZATIONAL * analysis #6 #10 #13 #14 #15 needs assessment #6 #13 #14 #18 plan and co-ordinate #5 #8 #18 manage meetings and groups #2 #4 #8 #15 #18
change management #11 #14 #16 project management #10 #15
systems thinking #11 #13 #16 #15
time management #4 #8 #9 #10
* competencies represent benefi t to organization versus only ability to organize
INCREASED KNOWLEDGE non-profi t sector knowledge #2 #6 #16 #15 understanding diversity #5 #7 #17 #18
community knowledge/awareness #1 #2 #3 #7 #9 #11 #12 #16 #17
self knowledge #7 #15 #17
FUNDRAISING (and fi nance) fund development #4 #10 #12 event management #4 #8
resource management #2 #16
fi nancial planning #10 #16
TECHNOLOGY OR OFFICE ADMINISTRATION process management #9 #13
computer skills #9 #14
+ LEADERSHIP develop others #14 #18 motivate others #5 #8 #12 #15 #18 decision-making/prioritizing #2 #4 #17
strategic thinking #2 #11 #15
creative thinking #10 #18 problem solving #3 #7 #8 #1 #16 #18 #19
thought leadership (innovation) #2 #4 #14 stewardship #2
+ PERSONAL QUALITIES sensitivity #5 #8 #17 #19 accountability #1 #2 empathy #5 #7 #17 adaptability #3 #6 #7 #8 #10 #17 #18 #19
respect #5 #18 ethical framework #2 #6 #13
continuous learning #12 #17
self-motivation #1 #14
fl exibility #4 #5 #6
SKILLS-PLUS
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
HOME
list of Volunteer opportunity Descriptions linked to Getinvolved.ca Categories
This tool has been developed to align with the matching tool on www.getinvolved.ca
outreach Meal Group Coordinator (#5)
Crisis intervention Victim Support (also Counseling) (#17)
accounting Board Treasurer (also Board work) (#16)
Coaching Job Coach: Mock Interviewer (#7)
Marketing and Communications Social Media Consultant (#14)
Sports and Recreation Minor Sports Convener (#8)
iT On-call Troubleshooter (#6)
Board work Board Member (#2)
Counseling Mental Health Phone Counsellor
Event Coordination Fundraising Walk Coordinator (also Fundraising) (#4)
fundraising Door to Door Canvasser (#3)
General administration Office Assistant (#9)
legal Risk Assessor (#13)
Management Consulting Strategic Planning Consultant (#15)
PR Public Speaker (#12)
Medical assistance Health Care Communicator (same as Translation) (#19)
Mentoring and Training Youth Group Mentor (#18)
Translation Health-care Communicator (same as Medical Assistance)
writing and Research Public Policy Researcher/Writer (also Marketing and Communications) (#11)
Bilingual Agency Communications Translator (also Translation) (#1)
SkillS-PluS
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SkillS-PluS HOMEMATRIXAREA:
Volunteer Opportunity Title
Goal
TiME CoMMiTMEnT
BEnEfiTS
CoMPETEnCiES REQuiRED
CoMPETEnCiES DEVEloPED
RElaTED oCCuPaTionS
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To ensure that organizational stakeholders have access to agency documents and communication in both offi cial languages.
TIME COMMITMENT
occasional, virtual
BENEFITS
Ensure accessibility of information
Share your language skills
Learn about the organizations’ activities and successes
Work from home at your convenience
COMPETENCIES REQUIRED
Fluent in French and English
Some translation experience
Attention to detail
Understanding of technology including social media and websites
COMPETENCIES DEVELOPED
Written communication
Communicating in plain language
Community knowledge/awareness
Self-motivation
Accountability
RELATED OCCUPATIONS
5125 Translators, Terminologists and Interpreters
6552 Customer Service, Information and Related Clerks
1123 Professional Occupations in Public Relations and Communications
AREA: Bilingual (and Translation)
Volunteer Opportunity TitleAGENCY COMMUNICATIONS TRANSLATOR 1
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To provide good governance to a non-profi t organization and steward its resources so that it can effectively and effi ciently fulfi ll its mandate.
TIME COMMITMENT
2 years, approximately 8 hours per month, including one evening meeting, except in December, July and August.
BENEFITS
Use your strengths and skills to signifi cantly impact the success of the organization
Ensure provision of valuable community services
Engage in a variety of activities and responsibilities including; fi nancial management, publicly representing the organization, strategic planning and outcome evaluation.
COMPETENCIES REQUIRED
Leadership
Accountability
Team player
Fiscal responsibility
Adaptability
COMPETENCIES DEVELOPED
Stewardship
Public and media relations
Community knowledge/awareness
Non-profit sector knowledge
Thought leadership
Decision-making/prioritizing
Strategic thinking
Collaboration
Manage meetings and groups
Team building
Confl iction resolution
Accountability
Ethical framework
RELATED OCCUPATIONS
001 Legislators and Senior Management
01-05 Middle and Other Management Occupations
This would be a great opportunity for a mid-management employee to hone leadership and interpersonal skills or for a senior manager/executive to share and expand competencies.
AREA: Board Service
Volunteer Opportunity TitleBOARD MEMBER 2
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To carry out a residential campaign that will raise revenue for a national charity so that it can provide services to local citizens.
TIME COMMITMENT
One month
BENEFITS
Support an organization that is making a difference
See immediate results of your efforts
Receive training about the organization and its campaign
Interact with people in your neighbourhood
Hone your interpersonal and sales skills
COMPETENCIES REQUIRED
Communication skills
Friendly
Reliable
Trustworthy
COMPETENCIES DEVELOPED
Public speaking/presentation skills
Client service
Public relations
Adaptability
Problem solving
Community knowledge/awareness
RELATED OCCUPATIONS
1123 Advertising, Marketing and Public Relations
0121 Managers in Insurance, Real Estate, and Financial Brokerage
0621 Retail Sales and Trade
AREA: Fundraising
Volunteer Opportunity TitleDOOR-TO-DOOR CANVASSER 3
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To raise signifi cant revenue for a health charity so that it can provide needed research and services.
TIME COMMITMENT
Average of 8 hours per month for a period of one year. No time commitment during summer. Walk is in May.
BENEFITS
Lead a team of volunteers who want to make a difference
Learn about the organization and its campaign
Interact with a variety of people
Gain satisfaction from event success and revenue results
Hone your leadership and interpersonal skills
COMPETENCIES REQUIRED
Plan and coordinate
Interpersonal communication
Reliability
ACCOUNTABILITY
Commitment to the organization and this campaign
COMPETENCIES DEVELOPED
Event management
Fund development
Team building
Manage meetings and groups
Network building
Decision-making
Thought leadership
Adaptability
Public speaking/presentation skills
Supervision and facilitation/training
Flexibility
Time management
RELATED OCCUPATIONS
001 Legislators and Senior Management
01-05 Middle and Other Management Occupations
Team Leaders (no NOC classification)
Project Manager (no separate NOC classifi cation)
AREA: Event Coordination
Volunteer Opportunity TitleFUNDRAISING WALK COORDINATOR 4
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To plan, organize and lead an employee volunteer group that will provide a dinner once per month to homeless men at a community shelter.
TIME COMMITMENT
6 months
Approximately 8 hours fl ex-time per month
BENEFITS
Hands-on work that provides exposure to community diversity and needs
Responsible for all aspects of the meal including: shop, cook, organize, serve and clean-up
Interact with employees from throughout your organization
Have fun
COMPETENCIES REQUIRED
Organizational skills
Enthusiasm
Reliability and follow-through
Non-judgmental
COMPETENCIES DEVELOPED
Plan and coordinate
Interpersonal communication
Team Building
Pr oject management
Motivate others
Sensitivity
Empathy
Respect
Supervision
Cultural awareness
Supportive communication
Understanding diversity
Flexibility
RELATED OCCUPATIONS
01-05 Middle and Other Management Occupations
121 Administrative Services Supervisors
122 Administrative and Regulatory Occupations
631 Service Supervisors
632 Chefs and Cooks
651 Occupations in Food and Beverage Services
6711 Food Counter Attendants, Kitchen Helpers and Related Occupations
Plus, Team Leaders
Plus, associate/entry level employees who have the required competencies.
AREA: Outreach
Volunteer Opportunity TitleMEAL GROUP COORDINATOR 5
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To provide technical support and advice to agency staff and volunteers when questions or problems arise related to computer hardware and software.
TIME COMMITMENT
Occasional, for one year
BENEFITS
Use your technical expertise to help people understand and resolve technology issues.
Increase the capacity of a non-profit organization to collect and use information effectively.
COMPETENCIES REQUIRED
Information technology knowledge and experience
Ability to analyze, diagnose and correct database issues
Interpersonal communication
COMPETENCIES DEVELOPED
Needs assessment
Client service
Communicate in plain language
Coaching
Flexibility
Adaptability
Non-profit sector knowledge
Ethical framework (confidentiality)
Conflict resolution
Analysis
Non-profit knowledge
RELATED OCCUPATIONS
2171 Information Systems Analysts and Consultants
0213 Communications and Information Systems Managers
AREA: IT
Volunteer Opportunity TitleON-CALL TROUBLESHOOTER 6
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To assist women to enter or re-enter the workforce through honing their interview skills and increasing their self-confi dence.
TIME COMMITMENT
Occasional
Orientation and training – 5 hours upfront Individual matches require 8 hours of in-person flex time over a two month period.
BENEFITS
Learn about the organization, people served and how to use your professional skills to mentor and support low income, transitioning or immigrant women.
See the impact of increased confi dence and capabilities on the success of individual job seekers.
Create positive change in the lives of women.
Build the local talent pool.
COMPETENCIES REQUIRED
Understanding of the job market and recruitment requirements
Interview skills
COMPETENCIES DEVELOPED
Coaching
Pr oblem-solving
Communicating in plain language
Adaptability
Leadership
Understanding diversity
Knowledge of the community
Cultural awareness
Supportive communication
Self-knowledge
Empathy
RELATED OCCUPATIONS
0112 Human Resource Directors, Managers and Supervisors
1121 Human Resource Specialists
1223 Personnel and Recruitment Offi cers
AREA: Coaching
Volunteer Opportunity TitleJOB COACH: MOCK INTERVIEWER 7
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To coordinate a successful season of children’s minor sports, including recruiting and supporting coaches and officials, scheduling games and ensuring that game standards are followed.
TIME COMMITMENT
6 months
4 hours per week between March 1 and August 31. Plus, between May 1 and July 31, attendgames two weekday evenings per week from 6:30-8:30 p.m.
This position could be shared between two people as Co-Conveners
BENEFITS
Pr ovide a fun and healthy recreational experience for children and families
Try something new that will increase your skills and confi dence
Work with other volunteers who want to support children
Gain satisfaction from a well-organized and executed minor sports season
COMPETENCIES REQUIRED
Knowledge of the sport
Communication skills
Or ganizational skills
Coaching certification an asset
COMPETENCIES DEVELOPED
Planning and coordinating
Motivate others
Team building
Manage meetings and groups
Problem-solving
Supervision
Event management
Confl ict resolution
Sensitivity
Adaptability
RELATED OCCUPATIONS
1211 Supervisors, General Offi ce and Administrative Support Clerks
1221 Administrative Offi cers
1222 Executive Assistants
5252 Coaches
4167 Recreation, Sports and Fitness Program Supervisors and Consultants
5254 Program Leaders and Instructors in Recreation, Sport and Fitness
AREA: Sports and Recreation
Volunteer Opportunity TitleMINOR SPORTS CONVENER 8
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To assist with the smooth running of the organization’s office, including administrative duties and greeting the public.
TIME COMMITMENT
½ day per week for a minimum of 3 months, can be weekday afternoons or Tuesday evenings.
BENEFITS
Perform a wide variety of duties including answering the phone, data entry, receipting donations, reception and organizing materials.
Expand your areas of experience
Help people who are looking for information about services and community resources
COMPETENCIES REQUIRED
Communication skills
Or ganizational skills
Basic computer skills
COMPETENCIES DEVELOPED:
Client service
Process management
Time management
Computer skills
Community knowledge/awareness
RELATED OCCUPATIONS:
1241
1411
1414
1422
1431
1415
6552
AREA: General Administration
Volunteer Opportunity TitleOFFICE ASSISTANT 9
Secretaries
General Office Clerks
Receptionists and Switchboard Operators
Data Entry Clerks
Accounting and Related Clerks
Personnel Clerks
Customer and Information Services Representatives
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To attain new funding sources for a local charity so that it can expand its services.
TIME COMMITMENT
6 months, virtual, fl ex-time
BENEFITS
Gain an understanding of the charitable sector
Learn about corporate, government and foundation funding
Support an organization that is making a difference
See the results of your efforts
W ork from home and at your convenience within a set time frame
COMPETENCIES REQUIRED
Or ganization skills
W ritten communication
T echnology
Research
Analysis
COMPETENCIES DEVELOPED
Fund development
Pr oject management
T ime management
Decision-making/prioritizing
Adaptability
Cr eative thinking
Strategic thinking
Public and media relations
Analysis
Financial planning
RELATED OCCUPATIONS
4163 Business Development Officers,Marketing Researchers and Consultants
4165 Health Policy Researchers, Consultants and Program Offi cers
401 University Professors and Post-Secondary Assistants
5123 Journalists
5121 Authors and Writers
AREA: Writing and Research
Volunteer Opportunity TitleFUNDING PROPOSAL RESEARCHER/WRITER 10
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To support an anti-poverty campaign by researching issues and writing communication materials that will impact public policy.
TIME COMMITMENT
6 months, virtual, fl ex-time
BENEFITS
Gain an understanding of the scope and implications of poverty in Canada
Contribute to the reduction of poverty
Interact with a committed group of staff and volunteers
See the results of your efforts
Work from home and at your convenience within a set time frame
COMPETENCIES REQUIRED
Organizational
Written communication
Technology
Research
Analysis
COMPETENCIES DEVELOPED:
Public and media relations
Collaboration
Interpersonal communication
Network building
Community knowledge/awareness
Change management
Pr oblem solving
Strategic thinking
System thinking
RELATED OCCUPATIONS
4163 Business Development Officers, Marketing Researchers and Consultants
4165 Health Policy Researchers, Consultants and Program Offi cers
401 University Professors and Post-Secondary Assistants
4164 Social Policy Researchers, Consultants and Program Offi cers
5123 Journalists
5121 Authors and Writers
AREA: Writing and Research
Volunteer Opportunity TitlePUBLIC POLICY RESEARCHER/WRITER 11
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
T o build community awareness and support for the organization by speaking to community groups about its activities, accomplishments and partnership opportunities.
TIME COMMITMENT
Occasional, 1 year
Once trained, the volunteer can book engagements to speak on behalf of the organization as often as desired.
BENEFITS
Learn about a valuable community organization
Assist the organization with public awareness, fundraising and volunteer recruitment
Schedule is fl exible
COMPETENCIES REQUIRED
Comfortable speaking in public
Interpersonal communication
COMPETENCIES DEVELOPED
Network building
Public and media relations
Communicating in plain language
Fund development
Motivate others
Community awareness/knowledge
Continuous learning
Public speaking/presentations
RELATED OCCUPATIONS
1123 Advertising, Marketing and Public Relations
01-05 Middle and Other Management Occupations
5 0601 Corporate Sales Managers
1 6551 Customer Service Representatives, Financial Institutions
1 6552 Customer and Information Services Representatives
6421 Retail Sales Persons and Sales Clerks
AREA: Public Relations
Volunteer Opportunity TitlePUBLIC SPEAKER 12
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To work with the Board of Directors and staff to identify operational risks, and to develop a plan to reduce or manage these risks.
TIME COMMITMENT
6 weeks
BENEFITS
Short-term project with long-term benefi t
Reduce the risk of harm to vulnerable clients
Reduce the liability concerns of volunteer board members
W ork with a variety of people including the board, staff and community stakeholders
COMPETENCIES REQUIRED
Legal expertise, particularly in charity law and liability
System thinking
Strategic thinking
Interpersonal communication
Analysis
COMPETENCIES DEVELOPED
Needs assessment
Communicating in plain language
W ritten communication
Pr oblem-solving
Pr ocess management
Consultation
Coaching
Client service
Non-profit sector knowledge
Analysis
Systems thinking
Ethical framework
RELATED OCCUPATIONS
4112 Lawyers and Quebec Notaries
001 Legislators and Senior Management
1122 Professional Occupations in Business Services to Managementincluding: Business Management Consultant, Business Methods Analyst, Organizational Analysis Consultant, Management Analyst
AREA: Legal
Volunteer Opportunity TitleRISK ASSESSOR 13
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To assist a non-profit organization meet its marketing and communication goals through the effective use of social media.
TIME COMMITMENT
Short-term (under 3 months)
Most of this position can be completed as a virtual volunteer while consulting, developing recommendations and formulating a plan of action.
BENEFITS
Use your marketing and social media skills to assist a non-profit
See the impact of your contribution on public awareness, fundraising, volunteer recruitment and community support
Gain exposure to a new sector
COMPETENCIES REQUIRED
Marketing or public relations
Technology
Understanding of social media (Facebook, Twitter, YouTube, etc.)
COMPETENCIES DEVELOPED
Needs assessment
Analysis
Collaboration
W ritten communication
Interpersonal communication
Change management
Develop others
Thought leadership
Cr eative thinking
Self-motivation
Computer skills
RELATED OCCUPATIONS
2175 Web Designers and Developers
0124 Advertising, Marketing and Public Relations Managers
1123 Professional Occupations in Advertising, Marketing and Public Relations
2171 Information Systems Analysts and Consultants
AREA: Marketing and Communications
Volunteer Opportunity TitleSOCIAL MEDIA CONSULTANT 14
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
T o work with the Board of Directors to design and carry out an inclusive strategic planning process that will result in a 5-year plan incorporating organizational priorities, activities and expected outcomes.
TIME COMMITMENT
6 months
BENEFITS
Use your management and leadership skills to signifi cantly impact the future of the organization
Build the capacity of the organization to meet its mission and respond to changes in the environment
Work with a variety of people including the Board, staff and community stakeholders
COMPETENCIES REQUIRED
Leadership
Interpersonal communication
Experience with strategic planning
COMPETENCIES DEVELOPED
Facilitation and training
Manage meetings and groups
Public speaking/presentation skills
Pr oject planning
Collaboration
Coaching
W ritten communication
Analysis
Systems thinking
Knowledge of non-profit sector
Consultation
RELATED OCCUPATIONS
001 Legislators and Senior Management
01-05 Specialized Middle Management Occupations
0125 Other Business Services Managers
This would be a great opportunity for a mid-management employee to hone planning and leadership skills or for a senior manager/executive to share and expand competencies.
AREA: Management Consulting
Volunteer Opportunity TitleSTRATEGIC PLANNING CONSULTANT 15
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To provide good governance to the organization as a member of the board, focusing on financial planning and management.
TIME COMMITMENT
Two-year term
2 hour Board meetings one evening per month except summer, and 6-8 hours flex time per month
BENEFITS
Use professional skills to sustain and grow valuable community services
Work with a group of committed leadership volunteers
Represent the organization in community networking
COMPETENCIES REQUIRED
Accounting designation (CA, CGA or CMA)
Collaboration
Systems thinking
Non-profit knowledge
Financial planning
COMPETENCIES DEVELOPED
Consultation
Verbal and written communication
Problem-solving
Change management
Leadership
Knowledge of the community
RELATED OCCUPATIONS
1111 Financial Auditors and Accountants
AREA: Accounting
Volunteer Opportunity TitleTREASURER 16
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To work in partnership with police to provide round-the-clock emotional and practical support to individuals who are victims of crime or tragedy.
TIME COMMITMENT
1 year
Two 6-hour on-call shifts per month – days, evenings, nights or weekends
BENEFITS
Intensive upfront and ongoing training provided in areas such as abuse, bereavement, basic counseling and crisis intervention techniques
Learn about available community services and make referrals as needed
Directly and immediately help people in crisis
Variety of exposure, locations and activities
COMPETENCIES REQUIRED
Compassionate
Non-judgmental
Reliable
Interpersonal communication
COMPETENCIES DEVELOPED
Needs assessment
Decision making/prioritizing
Supportive communication
Confl ict resolution
Sensitivity
Adaptability
Continuous learning
Community knowledge/awareness
Self-knowledge
Cultural awareness
Understanding diversity
Empathy
RELATED OCCUPATIONS
4153 Family, Marriage and Other Related Counsellors
1242
415
31
3012
Legal Administrative Assistants
No professional background is required - this would be an opportunity for someone at any employment level and in any occupation to develop and enhance their competencies.
AREA: Crisis Intervention
Volunteer Opportunity TitleVICTIM SUPPORT 17
Psychologists, Social Workers, Counsellors, Clergy and Probation Officers
Professional Occupations in Health
Registered Nurses
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To provide a constructive recreational and social experience to at-risk youth in order to expand their opportunities and choices.
TIME COMMITMENT
Saturday mornings – can be weekly or biweekly for a period of 6 months
BENEFITS
Make a difference in the lives of youth who are at-risk
Help youth gain social and life skills
As part of a team, plan and participate in a variety of fun activities and informal interactions
Volunteer in pairs or small groups with adult family members, friends or business colleagues
COMPETENCIES REQUIRED
Organizational skills
Sensitivity
Positive role model
COMPETENCIES DEVELOPED
Interpersonal communication
Plan and coordinate
Needs assessment
Coaching
Develop others
Pr oblem solving
Group management
Respect
Adaptability
Understanding diversity
Supportive communication
Creative thinking
RELATED OCCUPATIONS
01-05 Specialized Middle Management Occupations
1121 Specialists in Human Resources
4212 Community and Social Service Workers
4156 Employment Counsellors
4214 Early Childhood Educators and Assistants
415 Psychologists, Social Workers, Counsellors, Clergy and Probation Offi cers
Any individual with the required competencies and a sincere interest in youth development can choose this position and make a difference in the lives of young people.
AREA: Mentoring and Training
Volunteer Opportunity TitleYOUTH GROUP MENTOR 18
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
SKILLS-PLUS HOMEMATRIX
GOAL
To ensure that staff and patients in the hospital emergency department clearly communicate and understand key medical information.
TIME COMMITMENT
Occasional, on-call when available – can be days, evenings, nights or weekends.
BENEFITS
Training provided on hospital processes, translation guidelines and cultural sensitivity
Work with a variety of people
Learn about available community resources
Dir ectly and immediately help people in urgent need of medical care
COMPETENCIES REQUIRED
Fluent in at least one language other than English or French
Compassionate
Level-headed
Reliable
Patient
COMPETENCIES DEVELOPED
Sensitivity
Interpersonal communication
Communicating in plain language
Supportive communication
Cultural awareness
Pr oblem solving
Adaptability
Cultural awareness
RELATED OCCUPATIONS
5125 Translators, Terminologists and Interpreters
3413 Nurse Aides, Orderlies and Patient Service Associates
4212 Community and Social Service Workers
4412 Home Support Workers, Housekeppers and Related Occupations
This would be a great opportunity for someone at any employment level and in any occupation to develop and enhance their communication and interpersonal skills.
AREA: Translation and Medical Assistance
Volunteer Opportunity TitleHEALTH CARE COMMUNICATOR 19
Building the Bridge: Tools and Resources to Enrich Volunteer Engagement
Volunteer Canada – Manulife Financial | www.getvolunteering.ca
HOME
Scenario#1 The Community Investment Committee: Decision-Making GridThe Community investment Committee meets once a month to review the requests received from community organizations for donations, sponsorships, gifts-in-kind, pro-bono services and employer-supported volunteering. The committee is in the process of revising the decision-making grid. There are six members of the committee; the Director of Marketing, the Manager of Staff Development (from the Human Resources Department), the Chair of the Employee Social Committee, the Vice-President of Finance, an employee representative (non-management position) and an external member from a community organization.
You are a member of the committee. Review the grid below and assign a percentage for each component, with the total adding up to 100. While they may all be important, for this exercise, avoid distributing the 100 points evenly. You can change or add new components if you like. In the Comments column, note your reasons for the weighting and any changes you would recommend.
COMPONENT RATING COMMENTS
MaRkETinG
Will this provide promotional opportunities?Are the anticipated participants part of our targeted demographic?
/
SkillS & CoMPETEnCy DEVEloPMEnT
Will the activity provide staff with an opportunity to enhance their skills? Will the activity provide opportunities for leadership development?
/
STaff SoCial aCTiViTy
Will this provide an opportunity for staff to work together as a team? Will this provide opportunities for staff to get to know each other better?
/
finanCE
Is economically feasible and is it within our budget? Will there be any tax benefits?
/
EMPloyEE SuPPoRT
Is this an issue or cause that employees would support? Is this an activity that is likely to engage employees’ interests?
/
CoMMuniTy nEEDS
Is this meeting a community priority? Are there others investing in this?
/
oRGanizaTional CaPaCiTy
Does the requesting organization have the capacity to carry out the initiative?
/
/
ToTal /100
SkillS-PluS