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1 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
VERIZON PARTNER
CONFERENCE
BUILDING THE
NETWORK
OF THE FUTURE
November 17, 2014
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2
Disclaimer
PROPRIETARY STATEMENT This document and any attached materials are the sole property of Verizon and are not to be used by you other
than to evaluate Verizon’s service.
This document and any attached materials are not to be disseminated, distributed, or otherwise conveyed
throughout your organization to employees without a need for this information or to any third parties without the
express written permission of Verizon.
© 2014 Verizon. All Rights Reserved. The Verizon name and logo and all other names, logos, and slogans
identifying Verizon’s products and services are trademarks and service marks or registered trademarks and
service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All
other trademarks and service marks are the property of their respective owners.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3
Agenda
• The Future is Now
• Delivering the Future • Network Architecture
• 100G NID Demo
• Ethernet Multiplexing
• Ethernet for Cloud
• International E-Line
• Ethernet Product Innovations
• Unlocking the Potential • Service Delivery
• Operations
• Wrap-up
• Partnering with Verizon
• Paving the Way • Technical Experts
• Dedicated Support
4 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Building the
Network
of the Future
Eric Cevis
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5
6 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Network
Architecture
Glenn Wellbrock
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7
Analogous to Morse Code:
Simple receiver that only
measures power or amplitude
(either on or off)
Analogous to Digital Radio:
Complex receiver with a local oscillator and
DSP providing access to both amplitude and
phase information
Traditional Systems use
Intensity Modulation
Coherent Systems use
Phase Modulation
What is Coherent
Transmission?
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8
1 0 1 1 0 0 1 0
Snap shot of an optical signal
Electrical field (amplitude and phase)
Envelope
Fiber Link
At Tx At Rx
Different frequencies in an optical signal walk off due to dispersion
Direct detection
• Only the intensity is detected.
• All phase information is ignored.
• Original signal cannot be fully recovered
Coherent detection with DSP
• Full electrical field (amplitude & phase) is
detected
• Original signal is fully recovered in linear region
Direct Detection versus
Coherent Detection
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9
100G Field Trials
10G 10G 10G 10G
40G
40G
10G 10G 10G 10G
Data
generator Laser
100G Tx (PM-QPSK)
Dallas Field
Fiber Loop
100G Rx (PM-QPSK)
50G
ADC/
data
storage
Signal
processing
(off-line)
X
Laser
X0
X90
Y90
Y0 Y
p/2
-
-
p/2 -
- hiT 7500 system
10G 40G
40G 10G
Trial equipment in Lab 400, Richardson, TX PDP
Bay
MTS SR1 AF Shelf
MIB
32M
CU
OLI
INC
OLI
INC
PU
MP
A
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A
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MP
BP
UM
PC
OS
CT
UI
Cable compartment
2xUDCM in tray
PU
MP
BP
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PC
MTS SR1 AF Shelf
MIB
32M
CU
OLI
INC
OLI
INC
PU
MP
A
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MP
A
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MP
BP
UM
PC
OS
CT
UI
Cable compartment
2xUDCM in tray
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MP
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PC
PDP
Bay
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MIB
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CU
OLI
INC
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INC
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UI
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2xUDCM in tray
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IB32
MC
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INC
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OS
CT
UI
Cable compartment
2xUDCM in tray
PU
MP
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PC
PDP
Bay
MIB
32
Cable compartment
2xUDCM in tray
MTS SR2 AF Shelf
MC
UO
MD
IFC
OM
20
C3
C4
OD
A2
0C
3C
4
SM
U2
CD
N
OLIT
BN
C
OLIT
PN
C
PU
MP
AP
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PB
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PB
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A
OS
CT
UT
SA
BM
OP
AP
C
MTS SR1 AF Shelf
Cable compartment
OM
20
C1C
2
OD
A2
0C
1C
2
OM
20
C5C
6
OD
A2
0C
5C
6
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U2
PDP
Bay
MTS SR1 AF Shelf
MIB
32M
CU
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INC
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MP
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PU
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BP
UM
PC
OS
CT
UI
Cable compartment
2xUDCM in tray
PU
MP
BP
UM
PC
PDP
Bay
MIB
32
Cable compartment
2xUDCM in tray
MTS SR2 AF Shelf
MC
U
OM
DF
IC
OM
20C
3C
4
OD
A2
0C
3C
4
SM
U2
CD
U
OL
ITB
NC
OL
ITP
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SA
BM
MTS SR1 AF Shelf
Cable compartment
OL
IST
BN
C
WB
AU
OL
IST
BN
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OL
IST
BN
CP
QM
C
OP
AP
CS
MU
2
PDP
Bay
MIB
32
Cable compartment
2xUDCM in tray
MTS SR2 AF Shelf
MC
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OM
DF
IC
OM
20C
3C
4
OD
A2
0C
3C
4
SM
U2
CD
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ITB
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WB
AU
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CP
QM
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OP
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Bay
40G Shelf
Sh
elf C
on
tro
ller
40G
Lin
e C
ard
40G
Lin
e C
ard
15 U
2 U
DCM Tray
Fiber Tray
DCM Tray
OCU Shelf
MIB
256
MC
U
OC
R10T
/TE
X L
HO
CR
10T
/TE
X L
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OC
R10T
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10T
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X L
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OC
R10T
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X L
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GMT PDP for OCU SR
Video signal displayed at Miami
100G 10G
Longvi
ew,
TX
Marsh
all,
TX
Laser 1 X
Y
QP
SK
mo
d.
QP
SK
mo
d. Data
proce
ssing
FE
C
codi
ng Laser 2
X
Y
QP
SK
mo
d.
QP
SK
mo
d. 40G (CP-QPSK) transmitter 10G (OOK) transmitter
50-GHz Mux
100G Tx
Laser 1
X
Y
90o
hyb
rid 90o
hyb
rid
Fil
ter
o/e
A
/
D
DS
P
Laser 2
X
Y
90o
hyb
rid 90o
hyb
rid
Fil
ter
FE
C d
ecodin
g a
nd
data
re-a
lignm
ent
o/e
A
/
D
o/e
A
/
D
DS
P
o/e
A
/
D
40G (CP-QPSK) receiver 10G (OOK) receiver
50-GHz Demux
100G Rx
10G
test set
Verizon Business long-haul site at Longview, TX
Nortel OME 6500 with 100G cards
Video signal fed to
LambdaXtreme® at
Tampa -40
-30
-20
-10
0
186.5 187 187.5 188 188.5 189
Frequency (THz)
Rel
ativ
e In
ten
sity
(d
B)
Completed Nov. 2007 – Direct Detection
Completed April 2008 – Coherent Off Line
June 2008 – Coherent Dual Carrier
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10
Colorless/Directionless/Contention-less ROADM node with Flexible Grid
• Colorless wavelength add/drop with directional routing
• Choose the bandwidth of the light path to match the service bitrate
• Use multiple copies of the same color / wavelength on the add/drop structure
100G
A B
C D E
100G
1T
50 GHz
150 GHz
1T
Enables new applications like:
• Network Defragmentation
• Bandwidth Adjustments
• Network Maintenance
• Network Restoration
Industry First Agile
Photonic Network
11 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
100G
UNI/ENNI DEMO
VIN ALESI
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12
Verizon TLS
Metro Ethernet access solution
Current TLS interface speeds
• UNI: 10M, 100M, 1G, 10G
• ENNI: 1G, 10G
100G in development
• May 2013: Canoga Perkins CloudBuster® 100G NID introduced in
Verizon prototyping lab for review
– First 100G NID in the market!
• May 2014: Proof of concept field trial completed in Carrollton, TX
Verizon 100G
Access Activities
ENNI
TLS
UNI
UNI
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13
• Field trial performed in Carrollton, TX
• Canoga Perkins CloudBuster 100G NIDs and Alcatel-Lucent 7450 switch
• Customer participants included Splice Communications and CyrusOne
• Successfully completed in May 2014
• Ten EVPL EVCs (10G each)
• Generated random traffic profile and measured throughput, latency and jitter on
each EVC
• Provided field validation and findings
100G UNI
Proof of Concept
Verizon Central Office CyrusOne/Splice
CRTNTXWI
Canoga Perkins
Cloudbuster
Canoga Perkins
Cloudbuster
7.5 km / 4.7 mi
Carrollton CO
CRTNTXXA28W
ALU 7450 ES
100G UNI
10Gbps EVCs
EVC1
EVC2
EVC9 EVC3
EVC8
EVC10 EVC7
EVC4 EVC5
EVC6
Success!
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14
Network features
• Scalability (Demo)
• Service assurance testing
Devices
• Canoga Perkins CloudBuster 100G NID
• Ixia Optixia XM2 100G Tester
100G NID Demo –
Overview
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15
In the Back, Running this Live Demonstration
• Maria Malit-Crane, Verizon
• Mark Mumbert, Verizon
• Vamsi Rachapudi, Canoga Perkins
• Omer Simgee, Canoga Perkins
100G Demo –
Behind the Curtain
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16
100G metro aggregation use cases
• Small number of high bandwidth connections
• e.g., Data Center
• High number of small bandwidth connections
• e.g., Mobile backhaul, enterprise
100G NID Demo –
Scalability
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17
Metro Aggregation
100G Demo –
Scalability
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18
• You now have billions of bits on the packet odometer.
Is your service still performing like new?
• Proactive performance monitoring measures frame
delay, frame delay variation and frame loss
• Provides proof of SLA compliance
• Based on ITU-T Y.1731
100G NID Demo –
Service Assurance Testing
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 19
• What happens if an EVC disappears for a while?
• Proactive continuity check monitoring
– Checks for end-to-end continuity
– Detects faults and generates alarm if EVC is down
• Based on ITU-T Y.1731
100G NID Demo –
Service Assurance Testing
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 20
• 100G UNI and ENNI solution in development at Verizon for TLS
• Timeframe for introduction to be finalized based on market need
• Increasing trends for Ethernet demand, UNI speeds, EVC speeds
• Canoga Perkins 100G NID solution provides service flexibility, service
scalability and service assurance testing capabilities
100G NID – Wrap Up
21 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Q&A
22 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
ETHERNET
MULTIPLEXING
Larry O’Neill
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 23
Ethernet
Multiplexing
Ethernet Multiplexing is an alternative
transport service for carriers with high-
bandwidth (>200M) intraLATA Ethernet circuits.
• Fully transparent, non-blocking transport
eliminates the need to manipulate data for
Ethernet transport.
• Little space and power required at the
customer premise.
• Moves traffic off switched network onto
dedicated path.
Customer
POP
Ethernet Multiplexing delivers 1G intra-LATA transparent transport from up to ten sites to the
Verizon CO where they are multiplexed onto a 10G NNI which rides on the Verizon ROADM
network to the carrier POP.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 24
Flexible
Transport
Diversity by design.
Multiple diversity configuration options to meet network diversity requirements.
ROADM network delivers real benefits.
The proven survivability of ROADM architecture with the inherent flexibility to
add/drop wavelength signals when needed. ROADM networks are extensively
deployed throughout the Verizon ILEC footprint.
Their sites. Their electronics. Their way.
Customer electronics at the end sites for the 1G terminations. Verizon provides the
light at the CO end.
Economies of scale.
Traffic aggregation lowers the cost per meg. Reducing the distance between the
end-user site and multiplexer reduces mileage charges.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 25
Architecture
10G NNI
• Rides on Verizon ROADM infrastructure.
• NNI protected or unprotected configurations
supported.
• Supports up to 10 separate 1G services with
10G aggregated handoff.
• Multiplexed at one end; CO multiplexing can be
placed at any ROADM office.
1G UNI optical extensions
• Extends CO multiplexer port to customer
premises.
• Port on CO multiplexer will “light” the fiber.
• No electronics placed at the Customer
Designated Premises.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 26
10G NNI Single Circuit
with Full Path Diversity
Reliable and Protected.
• 10G NNI Loop and IOF are
protected; dual paths of the
single circuit.
• Working and protect path of the
circuit are completely route
diverse from each other; ASWC
routing available.
• No common points of failure
between the CO multiplexer
location and the 10G customer
demarc.
Full diversity in the IOF.
• IOF is protected; dual path of
the circuit from SWC to the
CO multiplexer location.
• No common points of failure
between the SWC and CO
multiplexer location.
• Provides electrical protection
only (no diversity) in the loop.
Path diversity in the 10G
NNI Loop.
• 10G NNI Loop is protected;
dual path of the circuit from
SWC to 10G customer
demarc.
• Provides electrical protection
only (no diversity) in the IOF.
10G NNI Single Circuit
with IOF Diversity
10G NNI Single Circuit
with Loop Diversity
10G Protected
Configurations
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 27
10G Unprotected
Configurations
10G NNI Single Circuit:
Basic Unprotected
Single unprotected path from the 10G
Customer Demarc to the CO multiplexer.
Two Basic Unprotected circuits.
• Two separate 10G NNI Single Circuits,
each diversely routed from its mate in all
segments (Loop and IOF) from the
Customer 10G Demarc to the CO
multiplexer location.
• Diverse Mated Pair 10G NNI Unprotected
can be handed off to a common Customer
10G Demarc or to separate Customer 10G
Demarcs.
10G NNI Diverse
Mated Pair Unprotected
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 28
1G UNI
Configuration
Each 1G UNI connects the Customer Designated Premises to the ROADM port at the CO
multiplexer location.
• No costly electronics.
• Less space.
• Transparent transport.
• Termination at the patch panel.
• Up to ten 1G UNIs can be multiplexed
onto the 10G CO multiplexer.
• Verizon lights the facility at the CO
multiplexer port.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
VERIZON CLOUD
CREATING. INNOVATING. LEADING.
Dawane M. Young
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 30
Product
Enterprise Cloud
Managed Edition
Express
Private/Federal
Edition
Verizon Cloud
Compute
Separate products
aligned to specific segments
The Legacy Cloud Portfolio
Where We Were…
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 31
Aligning to Our Customers’
and Partners’ Needs
Key Capabilities
Instances and
resource pools
Security
Networking
Managed services
Virtual and dedicated
Online
PAYG
Private model
Certification
capabilities
Lower cost
Next-generation
technologies
Objective
Integrate all capabilities into a single
cloud offering and interface.
Improved
customer
experience
1
Workload-
centric
innovation
2
Agile delivery,
contemporary
technology
3
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 32
Capabilities
Support
Workloads
Managed
services
Online
Virtual and
dedicated
PAYG Instances and resource pools Security Networking
Private
model
Next-generation
technologies
Lower
cost
Certification
Performance
Characteristics
Capabilities
Public Virtual Private Private
Off Premises
Private
On Premises
Risk Sensitivity
VZ Cust Deployment
Options
Base Guided Standard Premium
Managed Service Value
Onboarding and Migration
Service Tiers
One Verizon Cloud Client Service Tiers and
Deployment Options
Test Space Prod Space
mail Workload-Driven
Cloud Products
DBaaS
PaaS
Dev Space
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 33
Verizon Cloud Console Unified, Easy to Use, Workload-centric Point of Control
Access
across
deployments
Manage
everything Ensure
consistency
as portfolio
evolves
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 34
Verizon Cloud Storage Capabilities How we differentiate
Built on our leading network
Scalability Durability and Redundancy
Accessibility and Security
Scalability
High Availability
and Data Durability
Securely Available
from **VIRTUALLY**
Anywhere
No Maintenance
Costs or Hardware
Upgrades
Utility Billing
Built for Cloud
Apps / API APP
STaaS
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 35
Gain access to enterprise apps and ecosystems certified for Verizon Cloud
• Reduce risk
• Increase time to value
• First-level support from Verizon Cloud Customer Care
• Simplify billing
Verizon Cloud Marketplace Easily Deploy World-Class Applications
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 36
Verizon Cloud
Workload Examples
Dev and Test Applications
Extended Data Center Oracle on Verizon Cloud
Multi-Tier Applications Rich Media E-Commerce
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 37
Flexibility and Choice Matching Services to Application Criticality
• Dev/Test
• Branding Websites
• Business Continuity
• Production
• E-Commerce
• Intranet / Portals
• Consolidation
• ERP / CRM / SCM
• Back Office
• Unified Communications
• Business Transformation
Base/Guided
Service Tiers
Guided/Standard
Service Tiers
Premium
Service Tier
Simple, High Value Workloads
Business Critical Workloads
Mission Critical Workloads
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 38
Secure
Gateway
Internet
Extranet
DC
Private
IP
Important Workloads
!
Other
Cloud
Internet
M2M
Mobile
Verizon
Cloud
!
End-to-End Delivery, Network & Security Workload-Centric Approach
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
International E-line
Micha Kahlke
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 40
Switched E-Line Service Elements
Customer Location C
Customer Location B
Customer Location A
Ethernet
Access
Node Router
Router
Access
Router
EVC2 Real Time
EVC1 Real Time
CTE
CTE
CTE
Ethernet
Access
Node
Ethernet
Access
Node
• Point-to-point Ethernet links between two or multiple locations
• Flexible transport preserves customer VLAN´s and Tags
• All traffic is treated as Strict Highest Priority Queue
• Traffic segregation (using VLANs) between different locations/applications possible
Access
Access
Global Ethernet
Architecture
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 41
Switched E-line Features
E-line Features
Feature Switched E-Line
WAN Connectivity Point-to-Point and Point-to-Multipoint
Access Ethernet: 1Mbps to 1Gbps (22 steps)
Connectivity EVCs: 1Mbps – 1Gbps (22 steps)
Dynamic bandwidth on demand (customer self-
service via Web portal)
Protocol Native Ethernet
Security Verizon owned private network
Reliability / Performance High availability
Dedicated Bandwidth
Class of Service All traffic treated as Real Time Data
SLA Availability, MTTR, DDR, RTD, FJ
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 42
Availability United States Nodes
Atlanta
Minneapolis
Houston
Boston
Raleigh
Indianapolis
Dallas
Miami
Los Angeles
Philadelphia
Chicago
San Diego
San Francisco
Seattle
Sacramento
Salt Lake City
Denver
Detroit
Cleveland
Kansas City
St. Louis
Tampa
Buffalo
Pittsburgh
Phoenix
San Antonio New Orleans
Memphis
Orlando
Columbus
Milwaukee
Charlotte
Jacksonville
Jackson
Nashville
Albuquerque
Des Moines
Grand Rapids
Portland
Auburndale
Louisville
Stamford New York City Newark
Baltimore Richmond Washington
Birmingham
Broken Arrow/Tulsa
Cincinnati
Greensboro
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 43
Availability International nodes
Paris Frankfurt
Sydney
London Amsterdam
Monterrey Hong Kong
Mexico
Singapore
Toronto
Montreal
Perth Brisbane
Canberra Melbourne
Hilden
Madrid
Prague
Dublin
Vienna
Helsinki Oslo
Lyon
Brussels
Zurich
Stockholm
Milan
Leeds
Vancouver
Tokyo
Osaka
Seoul
Taipei
Warsaw Hamburg
Rotterdam
Copenhagen
Hawaii
Planned 2015
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 44
Switched E-line Sweet spots
Switched E-Line offers:
High Granularity in speeds
• 1M-1000M (EA and EVC) in 22 steps with dynamic bandwidth
Supports lower speeds for trans continental routes
• Compared to EPL with minimum of 150M
Typically lower off-net costs
• Most local tail providers offer cheaper switched Ethernet access
Future growth path
• >1G UNI/EVC speeds support in future
• Multi - Service Access (i.e. combined with Internet, E-LAN, Dedicated E-Line)
• Increased Geographic Availability (Hawaii on roadmap for 2015)
• Right to buy – contract rates, where customers can order services themselves
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 45
New Platform: Verizon Rapid Delivery
What does that mean for our customers?
• Standardized presales process with low briefcase-time
• Standardized contracts, SLA and implementation
• Right to buy – contract rates, where customers can order services
themselves
46 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Matthew Duckworth
Delivering
the Products
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 47
Gigabit Passive Optical Network
(GPON)
TLS NID
Optical
Transport
TLS NID
Direct Fiber
TLS Network
TLS NID
ONT
OLT
Optical Splitter
GPON
BAU
Edge Switch
Edge Switch
• Fiber Access
• Carrier grade
performance
• 30K+ Buildings
• Reduced capital intensity
• Transparent to
customer…no ordering
impacts
• Provisioning SLA
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 48
LAG = Link Aggregation Group
• Two unprotected diverse circuits
acting together as active/stand-
by protection
• Automatic fail over in less than 1
sec
• Two different Canoga Perkins
NIDs linked together via Cat5E
cable at POP or End User
• Two different TLS switch ports
on the same switch (a.k.a.,
single chassis)
• ERS Premier service
• No bundling or bonding of
existing UNIs/NNIs or 3 or more
circuits
TLS LAG
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 49
Products
Metro Global
Verizon Optical Networking (VzON)
• Point to point & aggregation
• Metro footprint
• IntraLATA service
• Speeds (Mbps): 10, 50, 100, 150, 300, 450, 600, 1000
• Service level agreements
Sw
itch
ed
Ethernet Private Line (EPL)
• Point to point
• Available globally
• Intra & Inter LATA; International
• Speeds (Mbps): 10, 50, 100, 150, 300, 450, 600, 1000
• Service level agreements
Transparent LAN Svc. (TLS)
• Point to point and multipoint to multipoint
• Metro footprint (MA, RI, NY, CT, NJ, PA, DE, MD, DC, VA, FL,
TX, CA)
• IntraLATA Service
• Speeds: 10Mbps, 100Mbps, 1Gbps, 10Gbps and incremental
EVC
• Service level agreements
Ethernet Virtual Private Line (EVPL)
• Point to point and multipoint to point
• Intra & Inter LATA
• Speeds: 1Mbps – 1Gbps Standard, 1.5Gbps – 10 Gbps
• Service level agreements
Ded
icate
d
Metro reach; flexibility/scalability
Metro reach; performance / simplicity
National reach; access/pricing options
National reach; performance / simplicity
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 50
New Products
And
Introducing… …One World…One Product
51 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Q&A
52 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Global Wholesale
Operations
Kwame Trotman
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 53
Verizon Network Operations Your Success Is Our Success
Verizon Network Evolution and Transformational success
is dependent upon our customers being successful.
Access to the Best Network Requires smooth and predictable ordering and
implementation
No surprises, predictable, dependable
implementations
Collaboration and Collective Partnership Working with leading providers to improve our
ordering and implementation
Enabling transformation via greater automation and
communications (future work on API)
Access to Cost Effective Services Access to technologically advanced solutions
Installing and Maintaining Solutions 360 Degree Improvement/VLSS
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 54
Ethernet Evolution
Ethernet Service Delivery B
RO
KE
N C
US
TO
ME
R P
RO
MIS
ES
GR
EA
T C
US
TO
ME
R E
XP
ER
IEN
CE
Unrealistic
expectations
&
missed
commitments
Clear
communication
&
on-time service
delivery
Eliminate Data Errors
Site & Customer Readiness
End to End Design
Access Ordering
End to End Testing
Experience 5 Pillar Focus Experience
55 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Global Network
& Technology
Genia Wilbourn
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 56
Ethernet Evolution
Five Key Focus Areas
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 57
Operational Excellence
Nefatiti Anderson
Reduce & sustain Ethernet interval • Established culture that defines innovation at
our core
• Shifted leadership to support & enable
• Improved productivity
• Increased flow - through
• Partnered with VLSS and injected
experienced Black Belts into the business
• Reduced manual steps, hand-offs &
eliminated waste
System & Support GUI enhancements
EUCR signatures
Cancelled Waivers
Drive Efficiency, Improve Customer Experience & Accelerate Culture
0
5
10
15
20
25
30
35
Jan Feb Mar Apr May Jun Jul Aug Sep
Cary Boston PA
Ethernet FOC Interval By Center
VLSS Results:
Original Receipt to Original FOC Target = 10d
58 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
PARTNERING
WITH VERIZON
Dan Higgins
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 59
Introduce Alternative Ethernet Providers
• Establish healthy, competitive relationships and growth with multiple providers in
geographic areas
Verizon Carrier
Management
Simplified Flat Rate Pricing
Competitive Pricing to
Win
Multiple Options / Flexibility
Accurate / Timely Billing
Competitive Landscape
• Simplified Pricing: Simplified structures
including NNI components
• Win the Business: Competitive pricing
designed to win and retain customers in a
dynamic environment
• Broad Portfolio: Robust array of options to
support a diverse and growing product mix
• Flexibility: ETL and portability options
designed to continue growth to meet changing
and fast moving customer demands
• Accurate, timely billing and disconnect
process: Maintain quick turn-around cycles to
improve auditing and dispute process
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 60
The Network Extension
• Your network is our network: Your
network is an extension of the VZ brand
• Fiber: The future is NOW! We prefer
fiber based solutions over alternatives
• Quick turn up: Enterprise customers
are conditioned for enhanced delivery
times
• Rock Solid Network Protection:
Measure, Trend, Report and Value your
Service & Delivery Commitments
• APIs / eBonding: Reduce manual
intervention. Utilize the power of tool
sets available to us
• Shared NID: Reduce turn up interval
with electronic loop acceptance
Verizon Carrier
Management
We Measure, Track & Report
SERVICE DELIVERY METRICS
• Interval Initial ASR Receipt to FOC Delivery
• Completion Interval from Clean ASR
• Interval Initial ASR Receipt to Completion
• % On Time Performance to Committed Due
Date (CDD)
• % On Time Performance to Customer Desired
Due Date (CDDD)
• New Circuit Failure Rate (NCF)
SERVICE ASSURANCE METRICS
• Mean Time to Restore (MTTR)
• % TTR ≤ Target Hours
• % Tickets ≥ Target Hours
• Repeat Failure Rate
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Technical
Expertise
Derek Curl
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 62
Global Wholesale Sales Engineering
Providing Full Lifecycle Support
• Ensuring clean handoffs
• Client product training
• Diversity & growth views
• Holistic approach
• Broad VZ portfolio perspective
Consult Design
Deliver Optimize
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 63
Knowledge
- Industry certifications
- IP, Cloud, Voice, Security
Experience
- Average 15 years experience
- Diverse backgrounds
Global Reach
US/ APAC/ EMEA/ LATAM
Global Wholesale Sales Engineering
Strong Team of Industry Professionals
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Paving
the Way
Julia Stefanini
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 65
Certified
Sales
Teams
Compelling
Offers
World
Class
Network
Global Wholesale
Best in Class
Customer Engagement
Ease of
Doing
Business
Pillars to Facilitate Your Success
Voice of
the
Customer
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 66
Finance
Government
&
Education
Small -Medium Business
Retail Oil & Gas Healthcare Media &
Entertainment
Flexible, secure and scalable bandwidth solutions
Powerful Solutions
for Many Segments
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 67
NNI PROMOTIONs
TLS, VZON, EVPL
Three free months for qualifying NNI
orders placed before 12/31/14
Discounted EVPL NNIs available
Available in most major markets
No amendment required for TLS and
VZON
Simple amendment required for EVPL
Compelling Offers
TLS TITAN
Simplified TLS offer UNI & EVC
together at 6 key bandwidths (3M, 5M,
10M, 20M 50M and 100M)
59K sites with most competitive pricing
30 day provisioning SLA and SpC
Avoidance
Requires simple amendment without
volume commitments
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 68
Partnering for
Success
• Priorities – Our customers first, everyday
• Strategy – Superior Solutions powered by Verizon
• Portfolio – World class Ethernet products fuel growth
• Execution – Go to market partnership
YOUR Success is our Success!
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 69 69
THANK YOU
YOUR Success is our Success!
70 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Q&A