Post on 22-Feb-2016
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www.theclearlakegroup.comSan Francisco Boston Singapore New York
The ClearLake Group1
We’re not the world . . .and you’re not either!
June Delano
www.theclearlakegroup.comSan Francisco Boston Singapore New York
The ClearLake Group
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CulturalConfusion
What does it mean to laugh?
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Do you argue with a boss in public?
Do you treat people differently who come from special families?
Which is more important, the future or the past?
How important is it to reward individual performance?
What’s the socially acceptable time to be late for dinner?
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Who’s Weird?
Most cultures are relationship-based rather
than task-based
Do we really know anything at
all about human norms?
Much of the world has
adopted US business and
leadership models English is
becoming the universal
language
Americans are extreme
on many dimensions of cultural difference
96% of social science
research has been
conducted on
Westerners
UniversalSituational
Cultural Dimensions
Adapted from Edward Hall
HierarchyEquality
Risk-taking
Security
TaskRelationship
ExpressiveRestrained
PastFuture
Achievement Ascription
IndividualCollective
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Working Across Cultures
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Where to LookFa
irnes
s
Self-
expres
sion
MoralityChange
Assertiveness
Rewards
Hierarchy