WHICH IS THE PATH TO TAKE FOR SUCCESS?

Post on 11-Jan-2016

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WHICH IS THE PATH TO TAKE FOR SUCCESS?. WHAT IF YOUR ROADMAP LOOKED LIKE THIS?. Who is Skyward?. Y. 33. Years of K-12 experience. 2007. Year we Began partnership with TN. 99. % Customer retention rate. “. Our partnership with Skyward has been wonderful from the start. - PowerPoint PPT Presentation

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WHICH IS THE PATH TO TAKE FOR SUCCESS?

WHAT IF YOUR ROADMAP LOOKED LIKE THIS?

Who is Skyward?

2007

33 Years of K-12 experience

Year we Began partnership with TN

Y

99 % Customer retention rate

Our partnership with Skyward has been wonderful from the start. The level of technology and reporting we get is phenomenal. Skyward not only listens to us, but they try to achieve any outcomes we seek. It’s the only software company I know that operates at this level with its customers.

““

Jeff Edmonds, Supervisor of Data Services at Oak Ridge Schools, TN

Can Skyward handle EIS?

19

49 SR Programming Updates for TN since July, 2012

Enhancements that exceed state requirements since july, 2012

Y

10 Free training Webinars for TN customer base

Our state reporting support person has worked with programming to create new reports and procedures that allow us to check our data before it’s uploaded. She has contact with EIS personnel and doesn’t hesitate to ask questions to make sure Skyward is following the procedures most likely to give us good results.

““

Lisa Berry, Director of Technology at Alcoa City Schools, TN

I upload State data to EIS with 99.9% accuracy…the best thing about Skyward has been that it has always worked and done whatever we wanted.

“ “Bruce Tolley, Technology Supervisor at Unicoi County Schools, TN

The Skyward State Reporting team understands the needs of Tennessee. The training and follow-up provided are timely and efficient.

““

April Hall, Administrative Technician at Murfreesboro City Schools, TN

What will the transition look like with Skyward?

First, can Skyward convert your data successfully?

X For each conversion, we

write a custom program to ensure your old data

displays correctly

X Lots of experience

Migrating chancery, power school, or star

Secondly, how will Skyward configure the database to meet your needs?

Like a personal trainer, a tour

guide, a physician… our

professional project management team has

the expertise to get help you meet your goals

Project Manager = single source contact Pro-active evaluation and consultation Custom “best practice” recommendations Consistent communication

Get data converted

Make district decisions

Train staff

I was impressed with the Skyward team and Project Manager during our recent conversion. They were informative, helpful, and outlined the process effectively. This enabled me to understand my role and complete each portion in a timely manner. Our student conversion could not have been more fluid.

““

April Hall, Administrative Technician at Murfreesboro City Schools, TN

Lastly, how do we train our staff?

Hands-on, onsite or webex training

• Fully supported by your project management team

• Get a Detailed calendar of dates and personnel who would benefit

• On-going training for non-routine process or specialty areas

• Expert training increases staff confidence, reduces stress, improves outcome of your goals

My favorite part of Skyward is the customer service. My service calls are answered quickly and thoroughly. Resolving problems quickly is of utmost importance in my job.

“ “Jennifer Conner, Data Manager at Loudon County Schools, TN

In the end, any product will only be as useful and helpful as the people who are using it. Skyward did a great job of making sure we knew what were doing as well as ALL that we could do in the system.

“Jeff Edmonds, Supervisor of Data Services at Oak Ridge Schools, TN

These districts are loyal…and happy skyward

customers

Anderson county schools

Alcoa county schools

Loudon county schools

Lenoir city schools

Murfreesboro city schools

Oak ridge schools

Oneida special school district

Unicoi school district

Lebanon special school district

A ROADMAP FOR HEADING SKYWARD