Workplace Violence REGMI, Milan

ASIAN ISNTITUTE OF TECHNOLOGY School of Management

Plan of the Presentation Rationale of the Study : Definition and Prospects of WPV

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Types of Workplace Violence

Cognitive stages of WPV and warning signs

How can we Prevent it : Possible ways

Example : Case

Any Act which intimidates , abuses threatens and assaults an employee whether at work place or off-site work is considered as WPV

WPV is independent of the size of the firm or organization. It is ultimately dependent upon the behavior that the employees /people exhibit.

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Types of Workplace Violence

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Criminal intent:● Created by someone who

does not belong to workplace (robbery, vandalism any crime leading to violence)

Customer/ Client intended:● Directed against Employee by

customers, clients or any other who provide services to organization and vice versa

➔ Worker-on-Worker● Violence against authority, colleague, co-

worker or manager

➔Personal Relationship:The person doesn't have any relationship with workplace but have a personal relationship with

an employee.

Cognitive Stages of Workplace Violence and

Warning signs

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Cognitive Model

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→ Aggressive response is a result of perceived Injustice

→ These responses are not spontaneous

→ It follows a gradual process

→ Three Cognitive Stages:

1. Assessment of Injustice

2. The Accountability Stage

3. Decision to React to Injustice

Stage 1: Assessment of Injustice→ Victim makes a judgement about the events

→ Actual events compared to perceived Injustice

→ If there is a deviance then the victim perceives it as Injustice

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Stage 2: The Accountability Stage

→ Who is the responsible person

→ Who to Blame for inappropriate action

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Stage 3: Decision to react to Injustice

→ The victim shows his Response towards Injustice

→ Selects a particular form of violence

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How does this help ?

Organization can find a person likely to commit a workplace violence

The preventive measures can be applied before the violence takes place.

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Keys of resolution●Open communication

●Conflict management trainings

●Counselling services

●Establish clear code of conduct

●Employee Screening

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Strategies

❖ Raise value of relationship among team members

❖ Encourage the acceptance of individual differences

❖ Implement security programs to protect employees

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Image ReferencesAngry-guy.jpg

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pcb1.png stopviolence21.jpg?w=300

Workplace-relationships.jpg

Workplace-Violence.jpg

http://murderpedia.org/male.S/s/sherrill-patrick-henry.htm

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Thank you for your Patience :)

Twitter handle : @regmimilan

Email: regmimilan7@gmail.com

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