www.aetna.com

www.aetna.com

Your secure, online source

for personal benefits and health information.

Here.

Aetna Navigator

There. Anywhere.

www.aetna.com

24 hours a day,

Aetna Navigator provides a single, confidential source for online benefits and health-related information –

7 days a week.

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Log in to Aetna Navigator at: www.aetna.com

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As an enrolled Aetna plan member, you can register for a secure, personalized view of your Aetna benefits.

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When you register for Aetna Navigator, you can:

• Check claim status.

• View online Claim Explanation of Benefits.

• Access information about your FSA account.

• View and print temporary member identification information.

• Change your primary care physician.

• Request replacement Aetna member ID cards.

• Contact Aetna Member Services.

• Utilize tools to manage your health care.

• Access expert sources of medical and dental health information.

www.aetna.com

Your personal Aetna Navigator home page is your

one-stop link to your health information needs. • with features and

topics that are important to you.

• It’s personalized specifically to your information and plans…

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Aetna Navigator is flexible, giving you options that suit your needs and your health care knowledge.

• You can search for a physician, hospital – or other types of providers – through a streamlined version of DocFind®.

• You can also submit a survey on an Aetna participating physician.

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And it features user-friendly graphics and links to take you easily to the information you need.

• You can search for a specialist by body area if you’re not sure of specialist type.

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The Aetna Navigator™ Hospital Comparison Tool helps you find several hospital choices based on what's most important to you. It is fast, reliable, and completely confidential.

You can compare hospitals - based on your personal preferences.

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From your Aetna Navigator home page, Who Is Covered summarizes coverage status for you and your dependents – by type of coverage.

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You can view and print temporary eligibility information instantly – for yourself or a covered dependent.

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You can check the status of medical, dental or pharmacy claims for yourself or any covered family member . . .

without waiting for a telephone response or for mail to arrive!

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You can view and print Claim Explanation of Benefits statements – even before they arrive in the mail!

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Through the “Take Action On

Your Health” links you can:

• Compare the estimated average costs for health care services in your area.

• Review costs for: medical procedures, office visits, medical tests, diseases and conditions, prescription drugs* and dental procedures*.

*if offered by your plan

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At the click of a mouse, you can make changes and submit requests on your Aetna Navigator home page.

• Change a primary care physician or dentist.

• Request a member ID card.

• Change your home page preferences… and more.

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You can contact Aetna Member Services from your home page with questions and concerns.

• Aetna Navigator sends your secure message directly to the Aetna product area that can help and . . .

• displays only the phone numbers and addresses of your health plans.

• You can even contact us in Spanish!

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Obtain standard Aetna forms, including medical and dental claim forms and a Flexible Spending Account (FSA) reimbursement form, which can be printed and sent to Aetna.

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“Take Action on Your Health” links to useful information about Staying Healthy and Treating Illness.

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Staying Healthy links to:

• Simple Steps To A Healthier Life® health risk assessment tool.

• Preventive Health Schedules for health guidelines and screening recommendations based on age and gender.

• Women’s Health information . . .

And more!

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Treating Illness links to:

• Aetna InteliHealthSM

• Healthwise Knowledgebase

• Medications . . .

And more!

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Aetna Navigator.

Register for Aetna Navigator and get started today!

Here. There. Anywhere.