Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

transcript

www.dpssbenefits.lacounty.govwww.dpssbenefits.lacounty.gov 11

YBN HOME PAGEYBN HOME PAGE

Enter your Username & Enter your Username & PasswordPassword

First time users: Reset your First time users: Reset your Temporary PasswordTemporary Password

Enter your Username and type Enter your Username and type in the CAPTCHAin the CAPTCHA

Enter “nupass” in the Old Enter “nupass” in the Old Password field. Password field.

Enter a New Password. Enter a New Password.

• The password can only be six alphanumeric characters. • A password can be reset at any time but you can not use

an old password.• User must wait 15 minutes before logging in with the

new password.

APPLICATION STATUS TABAPPLICATION STATUS TAB

• Start Application• View My Saved

Applications• View Application

Waiting for Clearance

• View Pending Applications

• View Approved Applications

• Denied Applications

• Search an application with a date

TAB FEATURES

My Saved ApplicationsMy Saved ApplicationsThis column will list all the applications you have started This column will list all the applications you have started

and are pending submission.and are pending submission.

• Select the hyperlink to display all your Saved Applications.

1. Select the Application you want to continue.

2. Select the Continue button

My Saved ApplicationsMy Saved Applications

NOTE: The application date is the date the Application is Submitted and not the day it is started.

Waiting for ClearanceWaiting for ClearanceSubmitted Application are applications pending a Case Submitted Application are applications pending a Case

Number.Number.

• Select the hyperlink to display all your applications Waiting for Clearance.

• District ID has been added to identify the District responsible for the YBN application.

Pending Pending Pending refers to the evaluation process needed to Pending refers to the evaluation process needed to

determine if the applicant(s) is/are eligible (Approved) or determine if the applicant(s) is/are eligible (Approved) or ineligible (Denied) for benefits.ineligible (Denied) for benefits.

• Select the hyperlink to display all your Pending applications.

Approved Approved Applicant has been determined eligible and benefits have Applicant has been determined eligible and benefits have

been approved.been approved.

• Select the hyperlink to display all your Approved applications.

DeniedDeniedApplicant has been determined ineligible and benefits Applicant has been determined ineligible and benefits

have been denied.have been denied.

• Select the hyperlink to display all your Denied applications.

SAVED APPLICATIONS TABSAVED APPLICATIONS TABThis tab will store all the saved applications within your This tab will store all the saved applications within your

agency.agency.

SAVED APPLICATIONS TABSAVED APPLICATIONS TABThis tab will store all the saved applications within your This tab will store all the saved applications within your

agency.agency.

Any worker within your agency can continue a previously started application.

1. Select the application

2. Select the “Work On” button to continue the application.

Useful Website Tips Useful Website Tips • The tabs will tell you the type of

questions being asking. The percentage bar tells how close you are to finishing the application.

• You'll see some questions with a star * - next to them. You must answer these questions before you can go on to the next page.

• The Back button takes you to the previous page.

• The Need Help? button will give you our central help desk phone number.

• The Save button saves your current application.

• The Send Application button sends your application. If you click this button, it will send your application to the county office.

• The Next button takes you to the next page.

START APPLICATIONSTART APPLICATION

Begin answering the questions in each page.

NOTE: The questions are program specific. Only questions pertaining to program selected will be asked.

START APPLICATIONSTART APPLICATION

Continue the application process by answering as many questions as possible.The more questions answered the more information the Eligibility Worker will have to determined eligibility.

VERIFICATION UPLOADVERIFICATION UPLOAD

The Verification Upload screen will allow the user to upload supporting verification(s) documents.

DOCUMENT TYPEDOCUMENT TYPE

The user must select the owner of each document being uploaded.

The user must also select the Document Type for each document being uploaded.

NOTE: Users are allowed to upload documents in jpg, png or pdf formats only and the documents cannot exceed 2 megabytes in size.

VERIFICATION UPLOADVERIFICATION UPLOAD

The user will need to locate the designated document by selecting the “Choose File” button.

VERIFICATOIN SUMMARYVERIFICATOIN SUMMARY

Verification Summary will allow the user to view the document types that have been uploaded for each individual.

The Delete button will allow the user the remove a document.

The Yes button will allow the user to add additional documents.

NOTE: Pressing the “Back” button will loose the documents selected.

E-SIGNATUREE-SIGNATURE

E-Signature must be read and signed by the applicant before the application can be submitted.

CONGRATULATIONS PAGECONGRATULATIONS PAGEThis page will appear confirming the application was This page will appear confirming the application was

successfully submitted.successfully submitted.

User can View a summary of the application by selecting the View Summary button.

User can also print a copy of the Congratulations screen by selecting the Print button.

VIEW SUMMARY SCREENVIEW SUMMARY SCREEN

User has the option to print the summary screen by selecting the Print button.

VERIFICATION CHECKLISTVERIFICATION CHECKLISTBelow are some of the most common needed forms.Below are some of the most common needed forms.

QUESTIONS????QUESTIONS????

Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

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