Zero budget marketing

Post on 02-Dec-2014

3,893 views 1 download

description

Zero Budget Marketing for a Bootstrapped SaaS Startup in India.

transcript

ZERO BUDGET MARKETING FOR STARTUPS

12th October, 2014

Hi, I’m Vidarth Co-Founder @ Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

8 Month old Bootstrapped Company

Product Paying Customers

Stribr =

10/12/2014 Vidarth Jaikrishnan, Stribr

8 Month old Bootstrapped Company

Product Paying Customers

Stribr =

10/12/2014 Vidarth Jaikrishnan, Stribr

8 Month old Bootstrapped Company

Product Paying Customers

Stribr =

10/12/2014 Vidarth Jaikrishnan, Stribr

8 Month old Bootstrapped Company

Product Paying Customers

Stribr =

10/12/2014 Vidarth Jaikrishnan, Stribr

2 Very Broad Terms in

this presentation

10/12/2014 Vidarth Jaikrishnan, Stribr

MARKETING

10/12/2014 Vidarth Jaikrishnan, Stribr

START-UP

10/12/2014 Vidarth Jaikrishnan, Stribr

THIS PRESENTATION IS

SPECIFICALLY FOR

10/12/2014 Vidarth Jaikrishnan, Stribr

Tech Product Companies

(Leaning B2B)

10/12/2014 Vidarth Jaikrishnan, Stribr

How to get your first

‘X’ customers.

10/12/2014 Vidarth Jaikrishnan, Stribr

Based on what I’ve learnt the hard

way

10/12/2014 Vidarth Jaikrishnan, Stribr

Hard way =

10/12/2014 Vidarth Jaikrishnan, Stribr

Couldn’t get customers Changed our Product after 3 months of trying. Spent another 3 months

trying to get our first customer to use the product. Struggled to expand to

more customers. Struggling to get payments on time. Co-Founder is

broke. Laptop display broke (Rs. 5000 to repair) .

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

All this while having lunch at

Amma-Canteen….almost Every Day

10/12/2014 Vidarth Jaikrishnan, Stribr

I know a bit about Marketing

I know a LOT about Zero Budget

10/12/2014 Vidarth Jaikrishnan, Stribr

LET’S GET STARTED

10/12/2014 Vidarth Jaikrishnan, Stribr

TEAM

PRODUCT

MARKET

10/12/2014 Vidarth Jaikrishnan, Stribr

TEAM

10/12/2014 Vidarth Jaikrishnan, Stribr

PRODUCT

10/12/2014 Vidarth Jaikrishnan, Stribr

PRODUCT DEVELOPMENT

CUSTOMER DEVELOPMENT

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

GETTING YOUR FIRST ‘X’

CUSTOMERS

X = 10 – 50 for a B2B Startup

X = 1000 – 10,000 for a B2C Startup

10/12/2014 Vidarth Jaikrishnan, Stribr

How to calculate ‘X’

10/12/2014 Vidarth Jaikrishnan, Stribr

START-UP MARKETING

101

10/12/2014 Vidarth Jaikrishnan, Stribr

MARKETING ≠ SOCIAL MEDIA

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

MARKETING = Everything you do communicate your value

proposition to your potential customer

10/12/2014 Vidarth Jaikrishnan, Stribr

The difference between a great marketer and a lousy one is the ability to understand WHO to

market to. -Anonymous

10/12/2014 Vidarth Jaikrishnan, Stribr

WHO is my customer?

10/12/2014 Vidarth Jaikrishnan, Stribr

How do I reach him/her ?

10/12/2014 Vidarth Jaikrishnan, Stribr

How to acquire customer #1

10/12/2014 Vidarth Jaikrishnan, Stribr

Make a list of all the working professionals you know.

10/12/2014 Vidarth Jaikrishnan, Stribr

Talk to all of them about your

idea/product.

Ask them for intros to potential customers.

10/12/2014 Vidarth Jaikrishnan, Stribr

You’ll be surprised at how many leads you get.

10/12/2014 Vidarth Jaikrishnan, Stribr

Go Out and Convert One of these Leads

10/12/2014 Vidarth Jaikrishnan, Stribr

This is the hard bit. There is a lot of luck involved

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

MAKE IT HAPPEN

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

Get this first customer to use your product - consistently

STEP 2

10/12/2014 Vidarth Jaikrishnan, Stribr

THIS IS EVEN HARDER. Trust me

10/12/2014 Vidarth Jaikrishnan, Stribr

Your Customer

10/12/2014 Vidarth Jaikrishnan, Stribr

YOU

10/12/2014 Vidarth Jaikrishnan, Stribr

Once again…you’ve gotta make it happen.

10/12/2014 Vidarth Jaikrishnan, Stribr

If they are not using your product regularly you have to find out why. This is the true test of your value

proposition.

10/12/2014 Vidarth Jaikrishnan, Stribr

YOUR #1 Priority

MAKE CUSTOMER #1 HAPPY

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

STEP 3

GET CUSTOMER #1 TO PAY

10/12/2014 Vidarth Jaikrishnan, Stribr

Okay! Sure… Next week Then.

10/12/2014 Vidarth Jaikrishnan, Stribr

Go back to your old list of contacts.

10/12/2014 Vidarth Jaikrishnan, Stribr

Try to convert as many leads as possible.

10/12/2014 Vidarth Jaikrishnan, Stribr

Photo Credits: Adarsh Balak on Facebook

10/12/2014 Vidarth Jaikrishnan, Stribr

Get referrals from customer #1 .

10/12/2014 Vidarth Jaikrishnan, Stribr

These are the easiest leads to convert

IF

Customer #1 is happy

10/12/2014 Vidarth Jaikrishnan, Stribr

Target 10-15 paying customers

10/12/2014 Vidarth Jaikrishnan, Stribr

On the way to target 15

10/12/2014 Vidarth Jaikrishnan, Stribr

Start Blogging

10/12/2014 Vidarth Jaikrishnan, Stribr

Open Social Media Pages to promote your blog.

10/12/2014 Vidarth Jaikrishnan, Stribr

Choose the right Social Networks. You are NOT going to advertise.

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

Inbound Marketing + SEO Takes time.

Start now. Be Patient.

10/12/2014 Vidarth Jaikrishnan, Stribr

On the way to target 15…here’s what the non tech founder does

every day. All day.

10/12/2014 Vidarth Jaikrishnan, Stribr

10/12/2014 Vidarth Jaikrishnan, Stribr

Write Blog Post

10/12/2014 Vidarth Jaikrishnan, Stribr

Write Blog Post

Talk To Customer

10/12/2014 Vidarth Jaikrishnan, Stribr

Write Blog Post

Talk To Customer

Product Feedback

10/12/2014 Vidarth Jaikrishnan, Stribr

Write Blog Post

Talk To Customer

Product Feedback Get Money

10/12/2014 Vidarth Jaikrishnan, Stribr

Write Blog Post

Talk To Customer

Product Feedback

Register the company

Get Money

10/12/2014 Vidarth Jaikrishnan, Stribr

Write Blog Post

Talk To Customer

Product Feedback Get Money

Register the company

Acquire New Customer

10/12/2014 Vidarth Jaikrishnan, Stribr

When you finally get to #15

10/12/2014 Vidarth Jaikrishnan, Stribr

This method of acquiring customers

will not scale beyond this.

10/12/2014 Vidarth Jaikrishnan, Stribr

Your Company

Continue to bootstrap. Move from Zero budget to Other Marketing Methods.

Raise $$$ Try to Scale Rapidly. Hire team. Invest $ in advertising.

10/12/2014 Vidarth Jaikrishnan, Stribr

This is where most

startups are

Image Credit : @stinsondesign on Twitter

10/12/2014 Vidarth Jaikrishnan, Stribr

This is where we are

Image Credit : @stinsondesign on Twitter

10/12/2014 Vidarth Jaikrishnan, Stribr

This Deck Is Uploaded on Slideshare

@vidarth91

10/12/2014 Vidarth Jaikrishnan, Stribr

www.stribr.com/blog

My Co-Founders are more interesting than I am…

10/12/2014 Vidarth Jaikrishnan, Stribr

On Twitter

@rohitp @chingucha

10/12/2014 Vidarth Jaikrishnan, Stribr

Questions

10/12/2014 Vidarth Jaikrishnan, Stribr