© 2009 Aastra Technologies, LTD. FMC with Release 9.00 on OpenCom 100 / Aastra 800.

© 2009 Aastra Technologies, LTD.

FMC with Release 9.00 on OpenCom 100 / Aastra 800


FMC – Fixed-Mobile-Convergence

» Should everybody know your mobile number?» To show the fixed number… is manual dialling not too uncomfortable

(DISA)?» Do you want to control two voice boxes?

If one or more answers are ‘NO’ you should think about FMC

» FMC – The mobile is just another extension with parallel use of same number – One Number

– One Phone Book (e.g. synchronised with MS Outlook™)

– The mostly used functions of PBX on a GUI on mobile GSM

Make your life easier!


» With Aastra the FMC is the mobile fully integrated as an extension in the telecommunication infrastructure. The main advantage is the easy handling for the user.

Aastra Fixed-Mobile Convergence (FMC)

PSTN

GSM WLAN

Internet(SIP) DECT


Ideal Combination: FMC and One Number

Every time anywhere reachable with one number on business card

...if you want


FMC and One Number

GSM phoneLocal settings• Ring melody• Display • Keys …

» Incoming calls– Are signalled on all dedicated

terminals according to personal call routing settings

– If one of the terminals is busy, the user is busy

» Outgoing calls– Hidden GSM number– Only the one user number is

displayed, regardless which terminal is used

– Outgoing calls can be done from all terminals, even multiple calls in parallel

» Personal Call Routing– User can define Personal Call Routing

profiles for incoming call routing– 1 standard and 5 configurable profiles

per user

Desk phone

User settings• One number• Routing Profile• Call lists• Access rights…

Local settings• Ring melody• Display • …


Aastra Mobile Client

» Aastra Mobile Client runs on Symbian S60 3rd edition based phones (e.g. Nokia E-series)

» A compatibility list will be available on Extranet

» Easy and menu based access to system features like enquiry, conference, call back,…

» GSM Phonebook

– The FMC client can use the GSM phonebook for name dialling

– Phonebook entries with international formatted numbers like +41 32 655 3333 can be dialled

– Also internal numbers can be dialled in this format


» Automatic routing and number recognition

– Outgoing GSM calls are automatically routed via the OpenCom 100

– The OpenCom automatically recognises if a dialled number is internal or external and routes the call accordingly

» Voice Mail

– User voicemail box in the system is also available from GSM phone

– This gives the possibility to use only one instead of multiple voicemail boxes and avoids confusing

Aastra Mobile Client

Internet

PSTNGSM

Voice Mail


PSTN

Aastra‘s FMC client – how does it work?

OpenCom 100

sales guy with his GSM phone

(088) 2778855 ...(088) 2778855 ...

Call from 044 3306200

PSTN

GSM

...calls customer...calls customer

sales guy’s office number

(044) 3306-200(044) 3306-200

Customer sees

One-Number-Concept – FMC user calls an external numberOne-Number-Concept – FMC user calls an external number

» Call is routed through the system

» GSM number is hidden

» The callers One Number is displayed


Aastra‘s FMC client – how does it work?

sales guy John with his GSM phone

(088) 2778855(088) 2778855

PSTN

GSM

……calls his colleaguecalls his colleague

+41 44 3306 233+41 44 3306 233

sales guy’s office number

(044) 3306-200(044) 3306-200

John Doe 200

One-Number-Concept – FMC user calls an internal numberOne-Number-Concept – FMC user calls an internal number

Called colleague sees

» Dialled number is recognised as internal

» Call is routed internally

» GSM number is hidden

» Caller number is displayed as internal

OpenCom 100


» You have an active call on your desk phone and want to leave the office without loosing the call?

» With the function “Take” you can easily take over the active call with your GSM phone from the desk phone

» …and vice versa» No interruption of the call

Take your call away

Take and go

Take and have a seat !

or…


Security and Authentication

» GSM subscribers normally use a dedicated DDI (direct dial inward) number to access the system

» This system access number is configured in the FMC client and automatically used

» In the communication system several security checks can be defined

– User authentication via CLIP

– Manual authentication with security code

InternetPSTN

GSM

e.g. DDI -2347


Aastra Mobile Client Software

» The Mobile Client Software is provided on the Aastra download server, accessible via Partner Extranet

» The download of the Client software to the mobile phone can be done– Directly from the phone, using an

internet download link that is provided via SMS

– Manually by downloading the software first to a PC and then using a GSM supplier tool, e.g. Nokia Suite

https://downloadaddress.aastra.com


Aastra Mobile Client:Example Displays

» Idle display » Incoming Call



» Menu Connected Call

» Connected Call



» Features in Idle state

» Features in Connected Call


Customer Benefits: Cost Reduction

» All outgoing calls from mobile clients are automatically routed via communication system. This can be much cheaper for– International calls– Calls to remote sites that are part of the

OpenCom network

» Least Cost Routing, including – VoIP Trunks– GSM-gateways– Q.SIG over IP networking between Aastra 800

and OpenCom


Necessary for some Bidding

» Numbering plan 1…5 digits – also mixed!– I.e. get front desk with „9“ – Single-digit numbers (-> Hotel reception)

» PIN-code telephony – Mainly for government tenders etc.

» Transfer of an undialled trunk line– One-time switch of authority (-> Hotel-phone)– Temporary change of access rights for next call– … Hotel – Meeting room– Prisons “one call only”


Nice and smart for the user

» “Scrolling round” of display at system phones» Busy lamps for

– Terminal busy if any call is active– Team key busy

» Announcement protection per user» Caller list/redial for

– Line keys – Other subscribers


Real upgrade – OpenVoice and OpenAttendant

» E-mail notification of voicemail messages with attachment of message

» E-mail notification of fax (X320 only) with attachment of fax» Increased number of voice channels

(OpenVoice/OpenAttendant) up to – OpenCom 130/150: 6 channels– OpenCom X320: 8 channels– No expansion possible – OpenCom 510: 4 channels

» Assign channels between OpenVoice and OpenAttendant – e.g. 2 channel for each application and 2 floating (OC130/150)

» Mark voicemail messages as new again


Long no see – most requested

» Delete entries in caller list for calls to hunt groups– Info-Lamp for missed calls– Quitting of “i” in hunt groups on all terminals or per user possible

» Multiple call forwarding – Immediately CFU– After time CFNR– On busy CFB

» Call transfer out of hunt groups – …e.g. to external GSM


More, More, More – Number of Keys

» Increase number of keys (OC130, 131, 150 / X320, OC510, Aastra 800)

» Team and line keys from 300 / 600 500 / 600 » Parallel use of a number 20 / 20 40 / 50» Busy keys from 200 / 600 500 / 2000» Function keys from 500 / 1000 1000 / 2000» Number of entries to lists (black-, white-, etc.) from

200 / 400 1000 / 1000


For Specialists – VoIP / SIP

» DTMF signalling according to RFC 4733/2833– Requires M100-IP / MG+ETH1-1– Running also with system terminals

» SIP-SIP connection for transferred calls – Forwarding/Transfer of a SIP-trunk line to another SIP-trunk line

» Integration of Aastra SIP-phones* – CTI-support with OpenCTI 50, TAPI and CSTA– Plug & Play for initial installation– Keys like: Phonebook, call lists, presence, pick-up, call diversion

directly programmable from browser– Only 1 line key in first release!


CTI – Consequently Expanded

» CTI running with SIP-terminals– OpenPhone 6x(IP), 7x(IP), 2x, analogue, DECT-GAP, SIP

(new)

» CSTA via XML – BER (Basic Encoding Rules) always running

» V.24-Adaptation via CSTA with Windows-Program– “Simulation” of COM-port on TCP/IP

Using CSTA Phase II without licence (like TAPI)– e.g. for OpenCount 500

Get call data from remote site without modem and data bufferUp to 100 calls stored locally in case of interruption (not safe against reset!)


NGN Preparation

» NGN-Support– G.726 (Little-Endian) compressing codec– DTMF according to RFC 2833

» Service– Remote-service via internet

…because there is no more switched line like ISDN


DECT

» Large DECT-Systems up to 256 RFPs

» Support of next DECT terminal family Aastra 600d with Feature Pack 2

» 3 Numbers usable outgoing (Aastra 600d only)

Date post:	12-Jan-2016
Category:	Documents
Upload:	merilyn-shepherd
View:	218 times
Download:	1 times

© 2009 Aastra Technologies, LTD. FMC with Release 9.00 on OpenCom 100 / Aastra 800.

Documents