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© 2011 IBM Corporation
Rich Caplow, Director Product Management, IBMMay 3, 2011
Smarter Buildings:A smarter way to manage real estate and facilities
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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TRIRIGA and Maximo combine facility, real estate and enterprise asset management
Space & Facilities
Management
Real Estate Portfolio
Management
Energy and EnvironmentSustainability
Capital Project
Management
Integrated Workplace Management Systems (IWMS)
IBM Smarter Building Solutions
Maximo
IBM combines two markets - Enterprise Asset Management and Integrated Workplace Management Systems (IWMS) – with IBM Intelligent Building Management to create comprehensive Smarter Building solutions.
Enterprise Asset
Management
• Asset mgmt• Work mgmt• Inventory
mgmt
• Real time operations & energy monitoring• Real-time
analytics• Event
correlation
IntelligentBuilding
Management
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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TRIRIGA solutions offer industry-leading capabilities for Integrated Workplace Management Systems (IWMS)
Helping customers meet challenges in real estate portfolio management, capital project management, and energy and sustainability management
Innovative TRIRIGA Real Estate Environmental Sustainability (TREES) solution drives lower energy consumption and emissions; recognized for industry leadership
Over 200 customers across industries with strong success in public sector and financial services
TRIRIGA Solutions
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Integral to IBM initiatives for Smarter Planet and Smarter Buildings– continues the growth and expansion of Smarter Planet solutions
Important component of Tivoli’s Integrated Service Management strategy to provide software, systems, best practices and expertise needed to manage infrastructure, people and processes
– combines with and expands upon Tivoli and Software Group industry solutions
Core to Maximo Enterprise Asset Management for almost two decades– Maximo is a leading provider of solutions for facility maintenance– Key to ‘cross-asset class’ strategy driving competitive differentiation
TRIRIGA contributes unique capabilities that are essential to Tivoli’s strategy
INSTRUMENTED INTERCONNECTED INTELLIGENT
Facilities Facilities InfrastructureInfrastructure
ProductionProductionInfrastructureInfrastructure
TransportationTransportationInfrastructureInfrastructure
TechnologyTechnologyInfrastructureInfrastructure
Communications Communications InfrastructureInfrastructure
++++
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Operations Management
• Asset mgmt• Work mgmt• Inventory mgmt• Supply chain• Contracts• Key mgmt
Space & Facilities
Management
• Space utilization
• Capacity planning
• Move, add, change
• Reservations
Real Estate Portfolio
Management
• Strategic RE portfolio planning
• Budgeting & forecasting RE expense drivers
• Lease & contract admin
Datacenter Infrastructure Management
• Space, power and cooling optimization
• Allocation planning
• Move, Add, Change
• Cable mgmt
Service Management
• Facilities service desk
• Service level agreements
• Contracted services
• Customer billing
Energy and EnvironmentSustainability
• Utility tracking• Environmental
opportunity analysis
• Carbon output measurement
Capital Project Management
• Condition assessment
• Capital planning• Budgeting • Construction
estimates • Project mgmt
Seven closely-connected sets of business functions are needed to reduce real estate costs and improve facilities operations.
Critical business processes address the total building life cycle from construction, design, and project management to leasing, portfolio management, datacenter infrastructure management, maintenance management, energy and environmental sustainability and asset disposition.
With TRIRIGA and Maximo solutions, customers can accomplish these business processes from one suite.
TRIRIGA and IBM solutions address a total view of facilities and real estate management
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Organizations can improve their ability to …
– manage their facilities and facility infrastructure covering the breadth of operations and maintenance
– forecast future real estate requirements, evaluate and prioritize among alternative real estate investments, manage capital projects and assess environmental initiatives
– unite departmental silos, create one consistent view of information and employ seamless business processes that connect multiple functions with an enterprise-wide solution
– deploy a single-vendor solution that eliminates the need for separate vendor products and associated integration investment
Together IBM and TRIRIGA solutions help customers improve building operations, reduce operating costs, lower energy consumption and enhance occupant satisfaction.
Our strategic intent is to combine facility, real estate and enterprise asset management into an overall Smarter Building strategy
© 2011 IBM Corporation
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Lease accounting improves lease cash flow and reduces occupancy costs
Project management for plant improvements improves project cycle-times and eliminates budget overruns
Space management for corporate facilities improves space planning and increases facility utilization
Energy and environmental sustainability management reduces costs and risk, while ensuring regulatory compliance
Automated processes for preventive maintenance improve asset reliability, availability and performance
IT and facility help desk and request tracking improves response time and reduces down time
Datacenter and infrastructure visibility, control, and automation ensures critical services are performing to the highest standards in support of operations
Datacenter Operations Facility Mgr, Supervisor
Facilities Engineering
Real Estate VP
Project Mgr
Help Desk Supervisor
Mgr Energy & Utilities
Finance & Acctg
Real Estate Portfolio MgrProcurement
Facility Planner
Facilities Maintenance
Lease Mgr
Corporate Governance
The result is a unified solution for diverse departments and users throughout the organization
CIO
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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TRIRIGA Core Components
Geographies
Locations
Organizations
Vendors
People
Specifications
Assets
Contracts
Customer Self Service
News
Graphics
Document Management
Reporting
WPM Metrics
GIS Mapping
GANTT Schedules
TRIRIGA Real Estate
Portfolio Planning
Site Selection
Transaction Management
Lease Administration
Lease Accounting
AR Tenant Tracking
Payment Processing
Client Requests
TRIRIGA Projects
Program Management
Fund Management
Scope Management
Cost Management
Schedule Management
Resource Management
Quality Management
Vendor Engagement
Procurement
TRIRIGA Facilities
Space Management
Space Chargeback
Space Requests
Strategic Planning
Move Management
Reservation Management
Personnel Provisioning
CAD Management
Receiving
Invoicing
Requests
Tasks
Contact Center
Service Management
Warranty Management
Preventive Maintenance
Facility Assessment
Security/Key Management
Inventory Management
Capital Planning
Resource Planning
CO2 Emission Tracking
Utility Tracking
Waste Disposal
Water Consumption
Green Opportunities Tracking
LEED/BREEAM Certification
Energy Star Integration
TRIRIGA EnvironmentalTRIRIGA Operations
Role-based Applications
TRIRIGA Workplace Enterprise-Class Applications
© 2011 IBM Corporation
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IBM intends to deliver a single suite for real estate, facility and enterprise asset management
These plans are subject to change.
AssociationPhase 1
ConnectionPhase 2
ConvergencePhase 3
• Global expansion
• Use IBM channels to expand reach
• Initial language translations
• “Bluerinse” product to IBM branding
• Enhance Maximo EAM with capabilities for capital project management, condition assessment and environmental sustainability
• Additional language translations
• Complete ‘Bluewash” product investment
• Converged platform for EAM and IWMS
• Single suite for asset and service management of enterprise infrastructure including facilities, production equipment, IT, and transportation assets
• Unified business process engine, single repository
Product futures and TRIRIGA integration plans
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Maximo and TRIRIGA Solutions (as of Close)
Core Solutions
Industry Solutions
MaximoAsset
Management
MaximoDatacenter
Infrastructure Mgr
Maximofor
Transportation
Maximofor Utilities
Maximofor Life Sciences
Maximofor Government
Maximofor Nuclear
Maximofor Oil & Gas
TRIRIGA Facilities
TRIRIGA Real Estate
TRIRIGA Operations
TRIRIGA Projects
TRIRIGA TREES
Industry-specific capabilities for the unique requirements of asset-intensive industries.Industry-specific capabilities for the unique requirements of asset-intensive industries.
Stand-alone solutions for asset, facility and real estate management.Stand-alone solutions for asset, facility and real estate management.
IBMIntelligent Building
Management
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Maximo and TRIRIGA Solutions (as of Close)
Add-on Solutions
Additional options, used with core or industry solutions, provide deeper functionality for specific needs.Additional options, used with core or industry solutions, provide deeper functionality for specific needs.
MaximoService Provider
MaximoScheduler
MaximoReal Time Asset
Locator
MaximoMobile
MaximoCalibration
MaximoLinear Asset
Manager
MaximoAsset
Configuration Manager
MaximoEveryplace
MaximoArchiving
MaximoChange &
Corrective Action Manager
MaximoERP Adapters
SMART Mobile (Syclo)
MaximoSpatial
TRIRIGA Energy Star Connector
TRIRIGA CAD Integrator
TRIRIGA Strategic Facility
Planning
TRIRIGA Facility
Assessment
TRIRIGA GIS Connector for
ESRI
TRIRIGA Connector for
RSMeans
Maximofor Energy
Optimization
Integration Adapters
Commercially-supported integration to other enterprise and 3rd party systems.Commercially-supported integration to other enterprise and 3rd party systems.
© 2011 IBM Corporation
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© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Facilities Management Landscape
WORK AND ASSET MANAGEMENT CAPITAL PROJECT MANAGEMENT
INTELLIGENT ENERGY MANAGEMENT ENVIRONMENTAL SUSTAINABILITY
SPACE MANAGEMENT REAL ESTATE PORTFOLIO MANAGEMENT
SHORT TERM/OPERATIONAL LONG TERM/STRATEGIC
* Facilities Management includes assets inside and outside the datacenter
© 2011 IBM Corporation
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The need for efficiency in commercial buildings is clear
2nd / 3rd
Real estate and facilities operations is the 2nd largest expense on theincome statement in most companies and 3rd most valuable or expensive single asset.
50 percent
Energy waste in in commercial buildings is a common problem. Up to 50% of energy and water are often wasted in many buildings.
2025
New urban growth is driving demand for commercial buildings around the world. By 2025, buildings will be the #1 consumer of energy in the world.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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The benefits from improving building efficiency are real
18% productivity increase
A variety of studies have demonstrated productivity benefits in commercial settings. Employee productivity increased up to 18% on average in smarter buildings.
91%occupancy rate
LEED and Energy Star green buildings have consistently higher occupancy rates with reduced churn, quicker lease up, and higher re-up rates.
40%savings
Smarter buildings can reduce energy usage by 40% and reduce building maintenance cost 10-30%.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Something profound is happening in Smarter Buildings
+ + =INTERCONNECTED
Building systemsare interconnecting in entirely new ways.
INTELLIGENT
Intelligent interaction possible with externalities.
SMARTER
Information is shared to improve building
operations and occupant well-being.
INSTRUMENTED
Facilities can be fully instrumented at all
levels.
© 2011 IBM Corporation
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What is a Smarter Building?
Smarter Buildings…
Are more cost effective by reducing energy and operating costs.
Use active and designed-in techniques to achieve efficiency and environmental responsibility.
Have the ability to interact with occupants inside them as well as the environment around them.
Maintain a safer and more secure workplace.
Communicate in real-time to supporting infrastructure (i.e. smart grid, broadband, etc.).
Smarter Buildings are well managed, integrated physical and digital infrastructures that provide optimaloccupancy services in a reliable, cost effective, and sustainable manner.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Smarter buildings enable efficiencies across domains
Energy Management
Energy savings through energy monitoring & management; reduce energy consumption and waste over the lifecycle of the building and increase facility performance in a sustainable manner.
Operations Management
Asset management and performance, utilization, availability and lifecycle management is optimized through asset visibility and operations management across the portfolio of building assets.
Space Management
Space use visibility across the enterprise portfolio of buildings; identify underutilized space and suggest strategies for more efficient use.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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FireFunctionality
checks,Detector service
WaterSmart Meters,
Use / Flow Sensing
HVACFans, Variable Air
Volume, Air Quality
ElevatorsMaintenance, Performance
Access/SecurityBadge in,
Cameras, IntegrationPerimeter, Doors, Floors, Occupancy
LightingOccupancy
Sensing
24/7 MonitoringCondition Monitoring, Parking Lot Utilization
EnergySmart Meters,
Demand response
How does a building become smarter?
Interconnection of Building Systems
Community Services
Transportation, Traffic, Events
Community Services
Transportation, Traffic, Events
UtilitiesDemand Mgmt,
Cost Control
UtilitiesDemand Mgmt,
Cost Control
WeatherCurrent
Predictions
WeatherCurrent
Predictions
Emergency Services
Alerts, Actions
Emergency Services
Alerts, Actions
Commercial Potential
Advertisement
Commercial Potential
Advertisement
Building & Communications Services
Facilities Managem
ent Processes Instrumentation
Inte
lligen
t in
tera
ctio
n wi
th E
xter
naliti
es
PortfolioEstates MgmtPortfolio
Estates Mgmt
OccupancySpace Mgmt
OccupancySpace Mgmt
Waste MgmtTrash/Water/Recycle
Waste MgmtTrash/Water/Recycle
ComplianceEnvironmental reports
ComplianceEnvironmental reports
Tenant ServicesHelp Desk
Tenant ServicesHelp Desk
Asset MgmtLifecycle
Asset MgmtLifecycle
Building ServicesMaintenance
Building ServicesMaintenance
Industry Specific Hospital, hotel, etc.
Industry Specific Hospital, hotel, etc.
Energy UsePassive/ActiveEnergy UsePassive/Active
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Turning thinking into actions
INTERCONNECTED
Efficient Operations Improved ROIDemand Response
Eliminate disparate systems
INSTRUMENTED
Visibility Control Energy savings
Reduce energy waste
INTELLIGENT
Control AssetsReal-time ResponseProductivity
Lower Capex / Opex cost
© 2011 IBM Corporation
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Smarter Buildings applications and benefit examples
SMART ISHolistic energy mgmt that enhances the efficiency of buildings and other assets.
St. Regis Hotel:Designed for 4.9% energy cost to revenue compared to average for 5 star hotels average at 8%. Reduced energy cost/revenue 40% vs. similar 5 Star hotels.
SMART ISIntegrated communications and building services that support intelligent operations.
Saint Barnabas Medical Center:Improved asset utilization & staff response times by 90%. Reduced overhead paging by 94%. Enhancing HCAHPS scores by eliminating communication barriers between care teams and patients.
IBM Rochester, MN:A 5% year-over-year incremental energy savings in a facility that has undergone years of energy efficiency improvements, plus 8% annual savings equipment operating costs.
SMART ISIntegration of energy and asset management to lower operating cost.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Best practices and functions reduce cost and improve operations
Data Center Infrastructure Management
Space and Facilities Management
ENERGYENERGY SPACESPACEOPERATIONSOPERATIONS
Real Estate Portfolio Management
Capital Project Management
Workplace SustainabilityManagement
Real Time Energy Management
Operations Management
Service Management
REAL ESTATE PORTFOLIOREAL ESTATE PORTFOLIO
© 2011 IBM Corporation
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Operations Management
Asset deployment, location, specifications, monitoring, calibration, costing and tracking, Preventive, predictive, routine and unplanned maintenance, Labor, inventory and vendor contract management
Automates demand and planned (or preventive) maintenance services and improves service provider management to reduce the cost of maintenance services. Facility assessment tracks and evaluates buildings and assets deficiencies
IBM Maximo Asset Management
IBM Maximo for Service Providers
TRIRIGA Operations
Business OutcomesBusiness Outcomes Solution CapabilitiesSolution Capabilities
Gain visibility in to asset performance, conditions & availability, enhance/improve asset reliability, manage maintenance costs and increase asset uptime
Automate service delivery and maximizes asset investments as part of a total IWMS solution, Facility Assessment uncovers unsafe conditions, aged equipment and cost saving opportunities, Project estimating enhances capital planning and decision making.
IBM SolutionsIBM Solutions
Asset management and performance, utilization, availability and lifecycle management is optimized through asset visibility and operations management across the portfolio of building assets.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Energy Management
Enables energy investment planning and investment performance tracking
Connects to Building Management Systems, identifies, energy optimization opportunities and established prioritized service requests
Graphical view of heat, power, humidity and other key thermal metrics for better understanding of energy use and thermal conditions
TRIRIGA Trees
IBM Intelligent Building Management
MEO/ITMfEM
Business OutcomesBusiness Outcomes Solution CapabilitiesSolution Capabilities
Identify the best energy investment opportunities and track results of those investments
Monitor energy systems in real time and prioritize and generate work orders to optimize building equipment energy performance
Improve energy performance of data center equipment and Visualize heat maps in the data center
IBM SolutionsIBM Solutions
Energy savings through energy investment planning and analysis, real time monitoring of building and data center equipment; reduces energy consumption and waste over the lifecycle of the building and increase facility performance in a sustainable manner.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Space Management
Track occupancy, employee and asset data
Create, schedule and execute moves Space Allocations manages space to
cost center relationships BOMA/IFMA proration calculations
insures accurate space accounting and chargeback's
Manage conference rooms and shared resources to improve utilization
CAD Integrator for AutoCAD and Microstation provides bi-directional data updates
Track Executive Order 13327 data requirements and automate OMB reporting
TRIRIGA Facilities
IBM Maximo Data Center Infrastructure Management
Business OutcomesBusiness Outcomes Solution CapabilitiesSolution Capabilities
Increase space utilization for buildings and data centers
Manage adds, moves, and changes
Internal chargeback based on building usage/occupancy
Reduce Total Cost of Occupancy (an organization’s 2nd largest cost)
Streamline strategic space planning analysis
IBM SolutionsIBM Solutions
Space use visibility across the enterprise portfolio of buildings; identify underutilized space and suggest strategies for more efficient use.
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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Smarter Buildings is a team sport
Working together to deliver proven solutions for operational efficiency & sustainability
Leverage existing skills, technologies & capabilities across multiple companies to drive practical results and savings
Collaborating on customer projects across many industries
Building Technologies
© 2011 IBM Corporation
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Why IBM for Smarter Buildings?
─ IBM’s own global transformational experience
─ IBM Services
Global Business Services has the consulting expertise to bring together business and operational requirements
Global Technology Services has the operational and integration best practices
─ IBM Technology
IBM Systems hardware leadership
IBM Software management and optimization
─ IBM Research
Deep Research Capabilities
Green and Business Analytics Research
─ Partner Ecosystem
Let’s work together to drive real progress in your buildings.
© 2011 IBM Corporation
Let’s Build a Smarter Planet:
Smarter Buildings from the Earth Up
Maximo and TRIRIGA offer comprehensive solutions for asset, facility, real
estate and energy management
© 2011 IBM Corporation
Smarter Buildings on a Smarter Planet
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TRIRIGA enterprise software and services drive business value
OperationalOperationalPerformancePerformance
Improves the efficiency of real estate and facility management functions
FinancialFinancialPerformancePerformance
Increases financial return on real estate
and facility assets
EnvironmentalEnvironmentalPerformancePerformance
Reduces energy consumption and
green house gas emissions of buildings and facilities
One System, One Truth