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- Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

Date post: 18-Dec-2014
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An Elegant online strategy. How to sell low involvement products like gaz or electricity online? Just ask Maarten De Cuyper from Elegant. He's their Chief Elegant Officer, with a large experience in digital marketing and commerce. He will talk about his position and ecommerce strategy as challenger in a huge market. His hands-on testimonial will certainly inspire you to do even better.
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ELEGANT [adj.] gracefully concise and simple: “an elegant solution”
Transcript
Page 1: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

ELEGANT[adj.] gracefully concise and simple: “an elegant solution”

Page 2: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The story

1. The strategy

2. The movie

3. The idea

4. The product

5. The blog

6. The start

7. The customers

Page 3: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014
Page 4: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The idea: simplify energy retail

Page 5: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The idea: simplify energy retail

Page 6: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The idea: simplify energy retail

Page 7: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The idea: simplify energy retail

Page 8: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The product: peace of mind

• 12 suppliers

• 84 different offers

• 400-600 (?) different “active contracts”

Page 9: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The product: peace of mind

Page 10: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The product: peace of mind

Page 11: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The product: peace of mind

Page 12: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The product: peace of mind

• Simplifying every process:

• Switching made easy

• Moving with a manual

• E-Invoicing (our monthly private moment)

• Paperless direct debit

• Quitting "[email protected]

Page 13: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The blog: kick it

• Started blogging 6 months before launch

• Original content on very targeted subjects

• Appealing to a specialized audience

• Slowly gathering increasing interest from journalists … and competition

• Demonstrating a certain attitude, combined with solid knowledge on the energy market

Page 14: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The start: not by the book

Page 15: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The start: not by the book

Not even this book: But rather this one:

Page 16: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The customers: love & understanding

• Enough love to share our mission?

• Enough understanding to keep supporting us?

Page 17: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The customers: love & understanding

• The ideal Elegant-customer is a carbon copy of ourselves.

• Safes a lot on market research, and helps getting into ourcustomer’s head

Page 18: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The customers: love & understanding

Page 19: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The customers: love & understanding

Page 20: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The customers: love & understanding

Page 21: - Maarten De Cuyper's presentation from Eegant - eTradeSummit 2014

The customers: love & understanding


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