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© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 1
Planning, Writing, Planning, Writing, and Completing Oral and Completing Oral
PresentationsPresentations
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 2
Three-Step ProcessThree-Step Process
• Planning
• Writing
• Closing
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 3
Planning Speeches Planning Speeches and Presentationsand Presentations
• Clarify the purpose
• Analyze the audience
• Gather the information
• Adapt the message
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 4
Common PurposesCommon Purposesof Business of Business
PresentationsPresentations• Inform
• Motivate
• Persuade
• Entertain
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 5
Writing PresentationsWriting Presentations
• Organizing the message
• Creating the introduction
• Composing the body
• Writing the conclusion
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 6
Organizing the MessageOrganizing the Message
• Define the main idea
• Limit the scope
• Choose the approach
• Prepare the outline
• Choose the style
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 7
Oral PresentationsOral Presentations
• Opportunities– On-the-spot feedback– Immediate modification– Nonverbal reinforcement
• Challenges– Maintaining control– Guiding the audience– Shifting topics
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 8
Introducing the MessageIntroducing the Message
• Arouse interest
• Build credibility
• Preview the presentation
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 9
Composing the MessageComposing the Message
• Limit the main points
• Connect the ideas
• Engage the audience
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 10
Writing the ConclusionWriting the Conclusion
• Restate the main points
• Describe the next steps
• Close the presentation
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 11
Completing SpeechesCompleting Speechesand Presentationsand Presentations
• Evaluate the message
• Develop visual aids
• Master the delivery
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 12
Using Visual AidsUsing Visual Aids
• Clarify main points
• Create interest
• Add variety
• Improve learning
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 13
Selecting Visual AidsSelecting Visual Aids
• Overhead transparencies
• Electronic presentations
• Chalkboards and whiteboards
• Flip charts
• 35-millimeter slides
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 14
Selecting Visual AidsSelecting Visual Aids
• Product samples
• Scale models
• Audiotapes
• Film strips and movies
• Television and videotapes
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 15
Overhead Overhead TransparenciesTransparencies
Advantages Disadvantages
Inexpensive to Create
Simple to Use
Projected in Full Light
Can Be Written On
Difficult to Change
Fragile Format
Noisy Projectors
Lack of Flexibility
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 16
Electronic PresentationsElectronic Presentations
• Advantages– Real-time data– Multimedia– Flexibility and portability
• Disadvantages– Specialized equipment– Technique versus content– Overuse of special effects
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 17
The Number of VisualsThe Number of Visuals
• Presentation style
• Presentation length
• Subject complexity
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 18
Creating Effective SlidesCreating Effective Slides
• Content and graphics
• Design elements
• Consistency
• Special effects
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 19
Color CombinationsColor Combinations
• Get attention
• Emphasize ideas
• Create contrast
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 20
Background DesignsBackground Designs
• Simplicity
• Appropriateness
• Audience appeal
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 21
Font and Type StylesFont and Type Styles
• Avoid elaborate fonts
• Limit number of fonts
• Use boldface type
• Avoid italicized type
• Use upper and lower case
• Control type size
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 22
Animation and Special Animation and Special EffectsEffects
• Transitions
• Builds
• Hyperlinks
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 23
Creating Effective Creating Effective HandoutsHandouts
• Charts or diagrams
• Company reports
• Magazine articles
• Presentation slides
• Lists of websites
• Brochures and pictures
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 24
Practicing Your DeliveryPracticing Your Delivery
• Memorizing
• Reading
• Impromptu speaking
• Speaking from notes
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 25
Preparing to SpeakPreparing to Speak
• Know the material
• Practice your delivery
• Know the location
• Adapt the content
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 26
Building Your ConfidenceBuilding Your Confidence
• Prepare extra
material
• Rehearse
• Think positively
• Visualize success
• Breathe deeply
• Focus outside
yourself
• Be comfortable
• Don’t panic
• Keep going
• Be prepared
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 27
Appearing More Appearing More ConfidentConfident
• Get control at the start
• Maintain eye contact
• Watch your posture
• Use appropriate gestures
• Vary facial expressions
• Control your tone of voice
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 28
Present Visuals Present Visuals EffectivelyEffectively
• Speaking without reading
• Introducing the visuals
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 29
Speaking Without Speaking Without ReadingReading
• Know the material
• Practice the presentation
• Use speaker’s notes
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 30
Introducing the VisualsIntroducing the Visuals
• Overhead transparencies
• Electronic slides
• Laser pointers
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 31
Answering QuestionsAnswering Questions
• Focus on the questioner
• Respond appropriately
• Control the situation
• Maintain self-control
• Motivate questions
• Conclude the speech
© Prentice Hall, 2005 Business Communication Essentials Chapter 12 - 32
Reviewing Key PointsReviewing Key Points
• Giving business presentations
• Using the three-step process
• Creating effective visual aids
• Mastering the delivery