SAP AG 2000 BW 2.0B ASAP / 1 Agenda SAP BW Implementation Methodology Key Success Factors SAP BW...

SAP AG 2000 BW 2.0B ASAP / 1

Agenda

SAP BW Implementation Methodology

Key Success Factors

SAP BW Project Experiences

Using ASAP for SAP BW implementation


Understanding SAP BW implementations

Internal BW & CRM systems

Customer, project and Installation data

Analyze SAP BW projects

Project profiles (sample out of 115 live customers)

http:/Service.sap.com/bw/service&support/project profiles

Discuss projects with customers, consultants, implementation partners, ASUG Participants, FCS program participants

Identify and assess key areas

Project Focus, Scope, Length, Team

Identify and share best practice

Working with Universities, SAP Labs

Implementation Analysis Projects

ROI, TCO studies

Methodology & Site Visits

Questionnaires (sample size: 35 live customers)


Worldwide BW Installations (June 2000)

EMEA56%

Americas31%

Asia / Pacific13%

1500+ BW installations


MM

CO

-PA

CO

-CC

AFI

-AP

FI-G

LFI

-AR

EC

-PC

AFI

-SL

HR

QM

CO

-PC

CO

-OP

AC

O-O

M

PP

Oth

ers

non

R/3

SD

0%

10%

20%

30%

40%

50%

60%

70%

80%

Extracted Data 1st Going Live*

3.0F

8%

3.1H

37%

3.1I

11%

4.0B

27%

4.5A

1%

4.5B

12%

4.6A

2%

3.0D

2%

All SAP modules + non R/3 data

* Data from 50 live customers in November 1999)


Project Averages

Project Team

Sap Consultants 1

Customer Team 4

Non SAP Consult. 2

Project Team 7

Effort

Impl. Time 4 months

First live users 45 users

Targeted Users 123 users

live Cubes (Target end of ’99) 4.5(12)

Queries (Target end of ‘99) 35 (80)


Project Team and Implementation Time

0

2

4

6

8

10

12

14

0 5 10 15 20 25

Project Team (FTE)

Impl

ement

atio

n Tim

e (m

onth

s)

7 (AVG)

4,3 (AVG)

Project teams increaseImplementation times decrease


Implementation Effort

6 months

17%

5 months

4% 4 months

14%

3 months

10%

<3 months

32%>6 months

23%

Implementation Time

Customer: Implementation Team

1-351%

4-631%

7-109%

>109%

227%

157%

>48%3

8%

Consultants:


Reasons for Business Information Warehouse

Flexible business analysis and reporting

R/3 extractors

Business know-how is built in

Data management tools

Single-point-of-entry

Single-point-of-administration

Leverage of R/3 knowledge

Relief of R/3-System and of IT-Organisation

Open for 3rd parties

Loading of external data


BW Implementation: Motivation & Goals

Business motivation for implementing SAP BW

43 % Advanced Reporting & Analysis

28 % Consolidation of information

15 % Improve OLTP Performance

10 % mySAP.com Applications

4 % other

Overall goals of BW projects

36 % Standard Reporting

32 % Enterprise-wide Repository

27% Decision Support

1% Data Mining

4% other

StandardReporting

Enterprise-wide

Repository

DecisionSupport

Reporting/Analysis

Consolidation

Performance

n=37


Methodological Experience

Implementation Partners

SAP 30%

Other 30%

None 40%

Used Implementation Method

ASAP 50%

Other 25%

Unknown 25%

NoneSAP

Other

ASAP Other Unknown


Business Requirements

Requirements Analysis

Customer 45%

SAP Consultants 40%

Management Consultants 10%

Other 5%

Information gathering techniques

Interviews/Business 40%

Workshop 37%

Interviews/IT 23%

SAP

Customer

Interview/Business

Workshop

Interview/IT


Business Content Acceptance

Business Content Use

Yes 75%

No 25%

How well could you use the Business Content? (1 = very well)

Yes No

1 AVG 6

2,2


ASAP for BW Toolkit

Tools & Accelerators

Documentation Enhancements44%

Online Accelerators 41%

Reporting made Easy Guidebooks 8%

ASAP CD 5%

None 2%

Accelerato

rs

NoneDo

cu

CDGuid

ebooks


Prototype/ Pilot

1st Live Implementation

Strategy

SAP BW Roll out

Enterprise-wide Implementation

Typical SAP BW project

time


A Typical SAP BW Project Lifecycle...

11 22 33 44

Evaluation & Feasibility

Prototyping

Pilot Implementation Go Live

& Support

Planning & Strategy: Concept for Rollout and Further Planning

Implementation Cycle 1Implementation Cycle 1

Continuous Business Information Reengineering



55

......Roll-Out


Agenda


Key Success Factors




Key Success Factors Findings

Prepare information engineering in your organization

SAP BW is more than a SAP module

Use the power of SAP BW for your enterprise

90-day rule

Finish within 90 days and demonstrate!

Use Business Content

Consider the business processes

Understand the process - understand the data

Define scope and stay with scope

Discuss and nail down real user requirements

Implement in cycles


Key Success Factors Findings

You need project skills

Committed management, good core SAP BW team in-house!

Manage expectations and communicate

Let the projects be reviewed by SAP BW experts

You need business skills

Involve the business (end user) from day one!

You need BW skills

technical skills


Primary Factors Impacting BW Project Length

In General, a BW Project Will Be of Shorter Duration and Will More Likely Be Successful if:

The Project Uses Delivered Business Content

Minor Modifications in R/3

The BW Team is Skilled and committed

The Team Consists of End Users that Understand the Business Process and their Data

There is a Clear, Valuable Objective of the Project

Executive Level Support is Strong

The R/3 Environment is Stable

The Technical Support Team is Strong (Data Modeling and Basis)

The Organization has a Long-Term, Strategic Commitmentto SAP


Agenda


Key Success Factors




Why use a the specific SAP BW Implementation method?

Pre-configured Business Content

SAP BW is not just a Data Warehouse…

It requires a specific methodology to benefit from Business Content

SAP BW uses a very specific data model

SAP BW speaks “business language”

Early Success is possible

Iterative Approach – Implement in cycles

SAP recommends a three layer model (see next foil)

1st layer: BW Strategic Planning

2nd layer: BW implementation

3rd layer: BW Project Mgmt.

Project plans, Skill descriptions, Tools and Accelerators available online

on http:\Service.sap.com/bw/ -> Service&Support/BW ASAP

BW ASAP Implementation Assistant can be used as a project management tool


Iterative BW Implementations


BW Strategy

PROJECT PREPARATION Project Management Kick-Off

STRATEGY BLUEPRINT First Analysis of situation and

preparation for Workshops Executive Workshops

(Requirements & Commitment) Scope of implementation

PROGRAM DEFINITION Further Analyses Sessions Information Model: Global

structures: Information Requirements & Info Supply Chain

SAP BW System Landscape Implementation Approach

Communication Strategy Program Management Approach

& Risk Assessment

PROGRAM CHARTER Timetable of BW projects Staffing of Coordination Teams Requirements for

Implementation Teams


Phase 1: Project Preparation

INITIAL PROJECT PLANNING Project start up session Project charter Team working environment Project organization (roles) Implementation strategy Project plan

PROJECT PROCEDURES Management standards Implementation standards

System configuration Post-Implementation service

and support strategy System problem standards and

error handling System enhancement and

modification approval process Naming standards Data administration

ESTABLISH SYSTEM LANDSCAPE STRATEGY

TRAINING PROJECT PLANNING Project team training plan End user training &

documentation strategy

PROJECT KICKOFF

TECHNICAL REQUIREMENTS PLANNING

Identify requirements Procure initial hardware

(optional)

BW REVIEW - PROJECT PREPARATION PHASE


Phase 2: Business Blueprint

TRAINING Conduct project team training Prototype end user deliverables

BUSINESS REQUIREMENTS ANALYSIS

Requirements workshops Assess current data warehouse

and information access environments

BUSINESS CONTENT CHECK Assess requirements

SAP & non-SAP sources Master data Data Access

Identify data requirements for each end user category

BW DESIGN Data design Data access design (BEX and

Non-SAP) Authorization design System landscape strategy Technical design Procure technical components

for Dev/QA/Prod (optional)

ESTABLISH DEVELOPMENT ENVIRONMENT

Prototype

DEFINE SYSTEM ADMINISTRATION

BW REVIEW - BUSINESS BLUEPRINT PHASE


Phase 3: Realization

DEVELOPMENT CONFIGURATION Configure development

environment Configure data access

environment (BEX & Non-SAP) Implement & validate

authorization concept (Dev) Test BW environment

DEVELOPMENT CONFIGURATION WORKSHOPS

Prototyping solutions TRAINING Define/develop/finalize end user

training & documentation

TEST PLANS Define system test plans Define data test plans Define data access test plans Define authorizations test plan

DEFINE SYSTEM PROCEDURES Service level commitment BW administration procedures

BW REVIEW – REALIZATION PHASE


Phase 4: Final Preparation

TUNING Mass Tests Database Tuning BW Tuning

TRAINING Conduct pre-go-live end user

training

SYSTEM MANAGEMENT Establish production system

administration Conduct system tests

DETAILED PROJECT PLANNING Refine cutover Refine production support plan

CUTOVER

Cutover

Final approval for going live

BW REVIEW - FINAL PREPARATION PHASE


Phase 5: Go Live and Support

PRODUCTION SUPPORT Go live Checks Support review Provide production support Validate live business process

results Conduct post-go-live end user

training

STRATEGIC BW PLANNING

PROJECT END


Proposed BW Implementation Approach

Rapid Implementation

Option 1: Add Externally Purchased Data

Option 2: Extend Standard InfoCube

Option 3 : Integrate Legacy Data

3-6 Months

Delivered InfoSources Delivered InfoCube Delivered Queries Limited Number of Users Stable Technical Environment

or

or

Cycle1: 1-3 Months


SAP BW specific Skills (Roles)

Five BW specific roles have been identified for a successful implementation

BW Data Extraction

BW Data Access (Frontend, Web)

BW Data Architect, Administrator

BW Application

BW Basis

BW Project Team member can have one or more roles


Business Information WarehouseProject Roles

BW Data Extraction

Responsible for identifying and obtaining the data required to satisfy the requirements of the BW project.

SAP R/3 Data

New Dimension Product Data

Data external to SAP within the organization (legacy data)

Data external to SAP from outside the organization (provider data - D&B, Nielson)



BW Data Access

Responsible for assessing the business requirements, and designing and developing a data access solution for the BW project.

BW’s Business Explorer

Certified ODBO clients: Non-SAP data access tools

Visual Basic development

Web development

Consumer70%

Analyst20 %

Author10%



SAP BW Data Architect

Responsible for the overall design of the BW project

BW InfoCubes

Logical models

BW process models

BW enterprise models

Responsible for Administration



BW Application

Responsible for utilizing BW to satisfy the business requirements identified for the project

If the scope of the BW project is tightly controlled and can use standard BW Business Content, InfoCubes, and Queries, the BW Application Consultant may assume the responsibility to perform several roles concurrently to include



BW Basis

Responsible for the the BW infrastructure and Tuning

BW Installation and Basis Parameters, Patches, Support Packages

BW Landscape, Correction and Transportation Settings

BW Sizing

BW Performance & Tuning

BW Authorizations


Contacts: source systems

Project Mgmt.

DataExtraction

Team

Info Owners

Information owner (business users)

Steering Commitee

Executive Sposors

Project Organisation

DataArchitecture & Adminis-

trationTeam

Frontend Team

BW BasisTeam


AcceleratedSAP AcceleratorsAcceleratedSAP Accelerators

Fill in the Blankversus

Start from Scratch

Fill in the Blankversus

Start from Scratch

Examples of Accelerators• Project Plan• Workshop Agenda• Questionnaires• End User Procedures• Technical Procedures• Made Easy guide Books

• Written by experienced SAP BW consultants

AcceleratedSAP Accelerators


The SAP BW 2.0B Accelerators

Phase 1 Project Preparation

BW Methodology Overview

Project Start Up (Workshop Template)

Roles & Skills in SAP BW Projects

Project Charter for SAP BW Projects

Project Plan

Phase 2 Business Blueprint

Business Blueprint Methodology (Information Requirements Analysis)

Multidimensional Data Modeling with SAP BW

Templates Business Blueprint

Sizing Tool

SAP BW Hardware Sizing

SAP BW System Lanscape & Transport

Authorizations in SAP BW

Documentation Templates for SAP BW Authorizations

ODS-Whitepaper

Phase 3 Realization

BW Excel Features

Issue log database (QADB)

Frequently asked questions

Hierarchies in BW

Phase 4 Final Preparation

SAP BW Performance / Tuning

Phase 5 Going Live

BW Operational Support

BW Strategy Phase

BW Strategy (Global Rollout)

BW SEM

BW APO


SAP BW Documentation Enhancements

…several enhancements to the Online Documentation

…will be incorporated in Online Documentation of next release

Can be found on the SAP Service Marketplace (http://service.sap.com/BW/product background/Documentation Enhancements)


BW Project Reviews should occur Periodically Throughout a BW Project

Project Preparation Final

PreparationRealization

Go Live &SupportBusiness

Blueprint

ContinuousImprovement

Project Start UpProject Start Up

End of phase 1

ConceptualReview

ConceptualReview

DesignReviewDesignReview

After Data Design

Configuration Review

Configuration Review

During cycle configuration

Performance Review

Performance Review

In Final Preparation


BW Project Reviews

Independent and objective reviews by BW experts

Scheduled visits with agenda and timetable

One or two days on site

Interviews with project team, management and end users

Study project documentation

Present findings and recommended solutions to management

Plan them into your budget and timelines


Obtaining an SAP BW Review

How can you order the Reviews?

At your local SAP subsidiaries

Order by e-mail for Europe: [email protected]

Order by e-mail for US: [email protected]

service.sap.com/BW->Service&Support/Project Review


SAP BW information in the SAP Service Marketplace

service.sap.com/BW


Agenda


Key Success Factors




Roadmap Step-by-step project plan and explanations of tasks and activities

Foundation of project plans (Microsoft project)

Tools and accelerators Attached to the roadmap

For project estimation and to set expectations (scope, time, resources)

For project management: method/roadmap, spreadsheets, documentation templates

For the BW consultant and customer: questionnaires,check lists, tools

Implementation Assistant Project Management Tool: combines project management with SAP BW specific

accelerators and how-to’s.

ASAP : Comprehensive Solution


AcceleratedSAP Tools Approach: offline

Welcome to AcceleratedSAP

Version

Project Preparation

Business Blueprint

Realization

Final Preparation Go Live &

Support

ContinuousChange

What’s NewRoadmapImplementation Accelerators

Project PlanQuestion and Answer DatabaseIssues DatabaseBusiness Process Procedures

Knowledge Corner

Glossary

Help

Contents Search

BackHide Forward Refresh Print Options

Home Page

The Implementation Assistant is the primary tool and framework in ASAP

Implementation Assistant contains Roadmap, QADB, Knowledge Corner


ASAP Roadmap

Activities

Work Packages

Phase

Tasks

Accelerators


ASAP Knowledge Corner

What’s NewRoadmap

Phase 1: Project Preparation

Phase 2: Business Blueprint

Phase 3: RealizationPhase 4: Final PreparationPhase 5: Go Live and Support

Implementation Accelerators Project Plan

Knowledge Corner

Glossary

Contents Search

Home Page

Help

Sizing Estimators

BW Prototyping

BW Presentations

Best Practice Examples

The Knowledge Corner will contain a number of Consulting Guides written by consultants


BW on ASAP CD

CD includes implementation roadmaps for all mySAP.com applications

You can choose mySAP.com application BW as a flavor when installing ASAPactivities -> create a BW specific roadmap

Allows to choose more than one flavor


ASAP for SAP BW Rollout Strategy

ASAP for SAP BW is included on ASAP 4.6b

Last Release: December 1999

Next Release: online August/ offline: December 2000

Online

Accelerators, Documentation Enhancements

August 2000

http:\ service.sap.com/BW ->Service&Support/BW ASAP

ASAP CD

Implementation Assistant, Roadmap, Accelerators, Documentation enhancements


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