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04ESS_Working with Data in the User Interface.ppt

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    Module 4: Working with Datain the User Interface

    Essentials (Siebel 7.7)

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    Module 4: Working with Data in the User Interface 2 of 24

    Module Objectives

    After completing this module you will be able to:

    Describe how data is organized behind the Siebel user

    interface (UI)

    Create, modify, delete, and query for data in the UI

    Why you need to know: Knowing these fundamental concepts and skills is

    important for understanding and configuring Siebel

    applications

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    Module 4: Working with Data in the User Interface 3 of 24

    Business Data Stored in Database

    Each business data item is stored in a specific database table

    and column List and form applet data come from many tables and columns

    Database

    Table and columns

    Business data item

    Record

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    Module 4: Working with Data in the User Interface 4 of 24

    Are a collection of data in the database reorganized to reflect

    the users business Organize data from the users business perspective for

    presentation in the UI

    Business Components

    Multiple records

    displayed in a list

    Single record

    displayed in a form

    Database

    Table and columns

    Business

    components

    work here

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    Module 4: Working with Data in the User Interface 5 of 24

    Lists and Forms Reference Business Components

    Each list applet or form applet references one and onlyone

    business component

    List references

    one business

    component

    Form references

    one businesscomponent

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    Module 4: Working with Data in the User Interface 6 of 24

    Organizes business components (BC) in relationship to each

    other so related data can be displayed in a view

    Business Object

    Business

    object is a

    collection of

    business

    components

    List applets reference one

    business component

    Form applets reference

    one business component

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    Common Business Components

    Business components representing common Siebel business

    entities include:

    Account

    Opportunity

    Service Request

    Contact

    Activity

    0

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    Working with Data in the Siebel UI

    Modifying and Saving Data

    Using Picklists and Multi-Value Groups

    Sorting Data

    Creating Data

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    Creating Data

    Click the Menu button or New to create a new record

    Click the Menu

    button, then

    select NewRecord

    Click New to createnew record

    Red asterisk

    signifies required field

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    Modifying and Saving Data

    Modify data

    Select record field in the list or form, and change it

    Save data implicitly

    Step off the record in a list or a form to commit it to the database

    Available in High Interactivity interface

    Save data explicitly

    Click Menu and select Save Record

    Keyboard: Ctrl+S

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    Explicit save

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    Using Picklists and Multi-Value Groups

    Picklist

    Select a singlevalue for a fieldin a record

    Multi-value group (MVG)

    Associate one or morevaluesto a field in a record

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    Select an Account

    Type for the account

    Drop-down arrow

    Select button

    Associate members

    to the account team

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    Sorting Data

    Click the column headers to sort data in ascending or

    descending order

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    Click the column header for ascending

    (A Z) or descending (Z A) order

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    Querying for Data in the Siebel UI

    Query Operators

    Refine Queries

    Save Queries

    Inline Querying

    Query Assistant

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    Predefined and Saved Queries

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    Inline Querying

    Create and execute queries from within dialog boxes

    Users no longer need to navigate to a separate dialog box to enterquery criteria

    Helps users quickly find the data they want within dialog boxes

    Perform queries directly

    in dialog boxes

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    Query Operators

    Wildcards can be used to search for multiple characters

    * (asterisk)returns records containing the string or containing thestring plus any additional characters

    For example by typing Ma will find Madrid, but not San Mateo, but bytyping *Ma* will find Madrid and San Mateo

    * cannot be used in date or numeric fields

    ? (question mark)returns records containing the charactersspecified in the string such that any single character may appear at

    the location of the ?

    For example by typing t?pe will find type, tape, but not tripe

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    Use Refine Query to modify an existing query

    Refine Queries

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    2. Enter additional

    or modified criteria

    Original query criteria

    1. Select Refine Query

    3. Select Run Query

    or click the Go button

    4. Query returns all records matching both

    the original and the additional criteria

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    Save Queries

    Use the application-level Query menu to save a query

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    1. Select Query > Save

    Query As

    2. Name the query and click OK

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    Query Assistant

    Provides a simplified way for users to execute queries from

    anywhere in a Siebel application

    Guides users through creating a query

    Users do not have to be familiar with query syntax or operators

    Is launched by clicking the Query Assistant button after clicking

    Query in a form or list

    Select any field

    from the current

    the screenQueries can

    be saved

    Select from lists

    to build a query

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    Predefined and Saved Queries

    Predefined queries are provided by your administrator

    Saved queries are created and saved by the user

    Created and saved by user

    Predefined queries

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    Module 4: Working with Data in the User Interface 20 of 24

    Record Count

    Provides the total number of matching records in the query

    Select Record Count for

    count of records incurrent query

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    Module 4: Working with Data in the User Interface 21 of 24

    Text Editor

    Is an editable text area used to create, edit, or view large

    amounts of text

    Is accessed by clicking the text editor button in the top right

    corner of a text field

    Launches the text

    editor for text fields

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    Attachments

    Are files created in other applications that can be associated to

    records in Siebel applications

    Can be added to records wherever the Attachments view is

    available within a screen

    Drag and drop a file into the Attachments list view, or

    Use the New File or New URL button

    Use New File or New

    URL to create an

    attachment

    Drag and drop file to

    create an attachment

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    Module 4: Working with Data in the User Interface 23 of 24

    Summary

    This module showed you how to:

    Describe how data is organized behind the Siebel user

    interface (UI)

    Create, modify, delete, and query for data in the UI

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    M d l 4 W ki ith D t i th U I t f

    Lab

    In the lab you will:

    To basic querying skills


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