•
• MMMm
Resilience 360
DHL Global Forwarding CENAM & Caribbean
January 17, 2019
Using technology and data to
mitigate supply chain risksMAY 22, 2019
Nick Wildgoose, Senior Consultant RESILIENCE360
Resilience as a competitive advantage
53%
41%
33%
30%
27%
23%
19%
19%
15%
15%
14%
14%
13%
13%
11%
10%
9%
9%
8%
7%
5%
2%
Unplanned IT or telecommunications outage
Adverse weather
Cyber attacks and data breach
Loss of talent/skills
Transport network disruption
New laws or regulations
Outsourcer failure
Health & Safety incident
Currency exchange rate volatility
Fire
Human illness
Energy scarcity
Insolvency in the supply chain
Civil unrest/conflict
Business ethics incident
Act of terrorism
Environmental incident
Intellectual Property violation
Earthquake/tsunami
Industrial dispute
Lack of credit
Animal disease
2018 Ranking of High-Impact Supply Chain Disruptions
Source: BCI Supply Chain Resilience Report 2018
Global Forwarding, Freight
Leader in the forwarding business
Express
No. 1 in international express delivery220Countries &
Territories
Post – eCommerce – Parcel (PeP)
Europe’s largest postal service
Supply Chain
No. 1 in contract logistics4million tons
AFR
3.25million TEU
OFR
~300 m International Express
Shipments per year
13.2 sqmsquare meters of
warehouse space
520,000Employees Worldwide
59 mLetters per workday in
Germany
Deutsche Post DHL Group, a Data Rich Company<
4
Disruptions Come in All Forms
May 2, 2018 FORD supplier fire shuts down
F-150 production for 19 days
Sept 22, 2017: Hurricane Maria shuts down
nearly 50 pharma plants in Puerto Rico
June 27, 2017: Maersk global IT breakdown
caused by cyber-attack
!
!
!
LOCAL
NEWS
Global Trade Disruptions
United States
25% import tariffs on
Chinese industrial
equipment & chemicals
United States
25% duties on 800+ Chinese
products including
semiconductors, low-tech
machinery & medical equipment
United States
Enacts tariffs on foreign
imports of steel (25%) &
aluminum (10%)
EU, Mexico, Canada
Tariffs on US imports worth
21 billion USD, including
manufacturing goods
China
Tariffs of 25% on over 545
US products including cars
& agricultural products
China
Retaliatory tariffs on US
medical equipment, steel,
cars & chemical products
March-June 2018 July 2018 August 2018 September 2018
United States
10% tariffs on additional
200 billion USD of
Chinese imports
(up to 25% in 2019)
China
60 billion USD in
retaliatory tariffs on
US imports
6
2010: Eruption of Eyjafjallajökull: Total
airline industry loss of ~ €1.3 billion.
2011: Japan earthquake & tsunami: Total
economic loss over €275 billion.
The Origin of Resilience360
7
Resilience360: Module Overview
Where are
we?
Supply Chain
Visibility
How prepared
am I?
Risk & Impact
Assessment
How prepared
are they?
Transparency
Portal
Are my
partners OK?
Supply Watch
How to enable
manage.?
Analytics
What’s going
on?
Risk & Incident
Monitoring
Where is our
stuff?
Shipment
tracking
8
Resilience360: Tool Demonstration
Where Is Your Risk Accumulating?
Fin
an
cia
l R
isk
Su
sta
ina
bil
itiy
Pe
rfo
rma
nc
e
Ca
pa
bil
itie
s
So
urc
ing
Re
lati
on
sh
ip
Etc
...
15% 7% 7% 8% 10% 10%
Risk Exposure Index
Customer-Specific
Risk Index *
Ea
rth
qu
ak
e
To
rna
do
Ha
il
Flo
od
Natural
Disaster
Wa
r
Te
rro
ris
m
Civ
il U
nre
st
Political
Violence E
tc..
.
Co
rru
pti
on
La
w E
nfo
rce
me
nt
Co
un
terf
eit
Th
rea
t
La
bo
r S
trik
e
Socio
Political
Avia
tio
n
Gro
un
d
Cu
sto
ms
Eff
icie
nc
y
Ma
rin
e
Operational
Ca
rgo
Th
eft
Pe
rso
na
l F
ree
do
m
Wo
rke
rs R
igh
ts
En
vir
on
me
nt
Ch
ild
La
bo
r
Sustainability
De
ath
& I
nju
ry
De
ten
tio
n &
Dis
cri
min
ati
on
Kid
na
p &
Ra
ns
om
Risk to
Individuals
12% 12% 82% 9%Etc... Etc...
Overall
Index
Category
Index
Exposure
Scores
* Weightings shown above are representative. Actual weightings determined
in collaboration with customer.12% Weighting based on Loss Expectation/Expert Analysis
12
Nick Wildgoose
Senior Consultant, Resilience360
“It is difficult to make
predictions, especially
about the future.”
