1Management Information Systems

NYC Human Resources AdministrationRichard Siemer – Deputy Commissioner MIS

2Management Information Systems

HRA’s Challenge HRA’s Project Objectives The Solution/ Benefits

The POS Job Center Solution

3Management Information Systems

POS – Job Centers located throughout the 5 Boroughs Insufficient Power at POS Centers Client Server Applications Upgrades are difficult to install and are time consuming.

HRA’s Challenge

4Management Information Systems

HRA’s Challenge (cont.) Security management tasks like virus protection and user profile management which add unnecessary support costs. Data Security issues – Transfer of client data to portable media Physical Security issues

5Management Information Systems

HRA’s IT Project Objectives Defined Significantly Reduce Power/Cooling Requirements Simplify Administration of the POS Application at the 30 Separate Data Centers Eliminate Desktop as Entry Point for Viruses and Worms

6Management Information Systems

HRA’s IT Project Objectives Defined (cont.)

Ease Desktop Administration (Patches, Security Updates and Software Upgrades) Eliminate Costs Associated with Moves/ Adds/ Deletes Take “Personal” out of Desktop Computing Reduce Licensing Costs

7Management Information Systems

Keep Pace

with Change

Increase

Efficiency

Reduce Cost

of Ownership

Expand Services

and Accommodate

Growth

HRA’s IT Project Objectives

8Management Information Systems

HRA’s Review

2004: We opted to deploy the Thin Client technology in selected Job Centers to address the issue of limited electrical power. 2005: Revisited other Thin Client technology and decided to pilot the Sun Ray technology solution.

Management Information Systems

Bayridge Pilot

10Management Information Systems

Electrical Power: 15 Watts for Sun Ray as compared to the 450 Watt usage for the traditional HRA desktop configuration. Because the applications, data, and operating system reside on the server (Data Center), the Sun Ray is a “DISPLAY Only” device that requires no local administration.

Pilot Observations

11Management Information Systems

This computing model creates a “Stateless” desktop environment that is both highly secure and efficient to maintain while preserving and/or improving the end user current desktop look and feel. Virus Protection at the server rather than the desktop No noise, No operating system and No upgrades to local machine

Benefits

12Management Information Systems

No Embedded Operating System on DoIP Desktop Device to Maintain Secure Centralized Management of the DoIP Desktop Client Eliminates Desktop Viruses and Worms Use Existing Network Bandwidth to Centralize Applications

Benefits (cont.)

13Management Information Systems

Day to Day Management Benefits Power Consumption Savings Eliminates PC Upgrade Cycle

Future:

SmartCard Mobility

Benefits (cont.)

14Management Information Systems

Where Does HRA Position this technology?

Remote Offices: Reduce desktop management complexity support; Call Center, Administrative and or Non Technical user Applications; Virus Prone environments, such as heavy internet usage; Environments where user tampering is likely

Management Information Systems

Enterprise Computing Architecture

ISP

LAN

LAN

WirelessThin Client Appliances

WirelessASP

Secure MobilComputing

EnterpriseApplication Servers

Remote Locations : Branch Offices, Suppliers , Customers, or Partners

EnterpriseApplication /Desktop

DoIP ServersData Center

Network

WAN

Point-of-SaleAppliance

NC Thin ClientAppliances

Network

Network

Enterprise DesktopDoIP Servers

Data Center

VPN

EnterpriseSecurity

Monitoring(NST)

Internet

Data Centers

TraditionalDesktop

Thin Client& DoIP Client

Remote

Network

Wireless

Management Information Systems

Thank You!

HRA Thin Client Solution