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1
Multi-Level Network
Marketing Presentation
Project Proposal Prepared by Tony Coleiro
M.B.A., F.I.H., F.INST.T.T., F.I.S.M.M., F.T.E.
Project Proposal Prepared by Tony Coleiro
M.B.A., F.I.H., F.INST.T.T., F.I.S.M.M., F.T.E.
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Destination Management Consultancy Company
Tourism Consultancy offers a wide array of services to destinations in the tourism-, hospitality- and leisure industry. Services include strategy planning, business planning, marketing planning, marketing representation, training and
recruiting. The solutions we provide support your organization at strategic, tactical, and operational level. Our clients are accommodations, attractions, Tourism Boards and government bodies worldwide. Regardless of your
organization’s background, size, or location; we offer custom made advice and executive support that makes you reach your goals.
Our team of specialists and consultant, is multi-lingual. With multiple years of global working experience and a sound understanding of the international tourism market, they are familiar with different cultures and -environments and
hence act according to them.
We believe in transparency in our work and dedication to your case. No matter if your project centers around hotel marketing, research in tourism trends or sustainable tourism development: we work on your assignment with the
same dedication as you. We involve your staff and let them create a sense of ownership of what is being enrolled.
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B2C Market
selects the offer by comparing prices selects the offer by comparing prices
(best price, services included)(best price, services included)
P P RRIICC EE
T.O. 100T.O. 100
Supply Chain
Traveller Traveller 180180
T.A. 150T.A. 150
TC - CONSULT – Destination Management Co.TC - CONSULT – Destination Management Co.
(T.O. comparison + services)(T.O. comparison + services)
T.A. 160T.A. 160
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T.O.
B2C Individual Reservation market
- Hotel- Car rental- Excursion- Flights …
SuppliersSuppliers
T.O.
Different rates
Corporate Rack
Selection
T.O.
Advisor activity MarketMarket
Special offers
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Immediate action
offeroffer
Best price
Added value services
Signed agreements for Signed agreements for quality services supplyquality services supply
At the same market price (T.O.) TC - CONSULT offers special services
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T.O.
T.O.
T.O.
T.O.
T.O.T.O. T.O.
T.O.
T.O.
Marketplace B2B
Tc-ConsultTc-Consult Info-mediary activityInfo-mediary activity
Information, services & products
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TC- ConsultTC- Consult Mission
Helps identifying, amongst the mass of information or offers available all over the world, what is really the answer to the individual’s needs Gives common needs the strength of a large number of people by aggregating them around special areas of interest (Community), could they be web user’s communities or off-line networksKeeps in mind that TC-ConsultTC-Consult trade union members are its real partnersMakes Trust the key word of TC-ConsultTC-Consult policy since its members, and partners, know that each service will respond to their needs and their profiles will be used exactly for their purposes. User’s real needs does not only mean satisfying the final customer needs, (BtoC or CtoC areas ) but also satisfy the Enterprises needs (BtoB or BtoE areas), with dedicated sites for the encounter of demand-offer exchange and special services, such as news letters or consultancy.
Exploit new media and the “global world” potentiality in order to interpret users’ real needs
the Advisor
Together is betterTogether is better
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TC-Consult TC-Consult Communities
For each identified community (Travel, Insurance, Fashion, Healthcare etc.) a new brand is created and is supported by specific
strategic partnership and adequate structures
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Tc-ConsultTc-Consult Corporate Partners
Tour Operator (T.O.) license
A DMC operation
A Destination Management Company is an organization whose main business is derived from the promotion and provision of services relating to Tourism, for specialized and niche markets, required by end consumer on-line & off-line (Insurance, Healthcare, Academy courses, Corporate, Shipping & Yachting, Time Sharing, Religious Tourism…)
Tc-Consult Tc-Consult is the Licensed Travel Management Company is the Licensed Travel Management Company
The structure
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Tc-ConsultTc-Consult For the best service
Club - netTogether is better
CEO
Business Corporate Manager
Land, Sea TransportExecutive
Airlines ReservationsExecutive
Communications & PR Executive Sales & Marketing
Executive
Airlines & Airports Management will be co-ordinates
by Amadeus, e-commerce department
Club – netNetwork
Marketing
Company Objectives of TC-Consult
A:To operate a Tour Operating Business B:To act as an agent and/or broker of any other travel agency, Airline and / or shipping line both locally and/or foreign owned C:To provide transport, accommodation or any other service to any person both locally and abroad. D:To provide any service, which may be requested by any person or company directly or indirectly related to Tourism industry. E:To import, purchase or acquire, all sorts of goods for consumption or resale in relation to the tourism industry and / or any other items or services which may be deemed fit the directors. F:To carry on the business and act as operators/consultants providing direct and ancillary services and know-how in all areas connected or relating to management, marketing, public relations, operations of hotels/catering establishments, online/offline incoming and outgoing tourism, car rental, hotel sales, and other related services.
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Zone 1USA / Canada
United States# VC Tours
# Left Coast Destination
Bahamas: # VC Tours
Caribbean# VC Tours
# Caribbean Horizons
Canada# VC Tours
# DMC Transat
Trinidad & Tobago:# Tobago Travel
# Dale Abraham Charters
Costa Rica - # Escapes Ecologicos # - Explore Costa Rica# Gleria De Viajes# VC Tours#MILA Latin# Agencia Mitur
Hawaii :# Hawaiian Vacations
All tour operators listed in the different zones are contracted to provide the following services:
F.I.T’s – a selection of Hotels, Self Catering Apartments & other related properties;Airport Transfers – By Taxi’s, Mini Buses, & Air Conditioned Coaches with Separate Luggage Vans;Ground Services – Meeting & Greeting Facilities. Assistance on Arrival and Departures;Courier Services – Uniformed Multilingual Staff, Welcome Meetings, & Minimum 2 Visits Weekly;-Information / Fact Sheets at all Relevant Hotels / Properties;-A Variety of Half & Full Day Local Excursions;-Day or Extended Tours to Neighboring Countries;-Entertainment / Leisure / Sport Activities;-Airline / Ferry / Train Reservations Assistance;Business Services – Secretarial Services (telex, fax, photocopier, and office equipment);Group & Incentives – Events Planning, Incentive, Conference, Meetings and Special Interest Tours;-Assistance with Inspection / Familiarization Visits;-Comprehensive Specialized Programmes and Incentive Highlights;-Competitive Quotations and Complete Flexibility;-Special Welcome to Receiving Country;-Separate Luggage Vans, Portage, Hotel’s Hospitality Desk, Group’s Check In;-Supervision by Tour Operator throughout clients entire stay;-Supervisor’s services are to be offered round the clock, 24 hours.Other Services – Press Hand Outs, Newsletters, Country Infrastructure Update
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ZONE 2 EUROPE
Austria- # Pegasus Group # Foschilandia
Belgium - # Foschilandia # Belgian Travel House
Bulgaria - # Lydia Tours
Baltic States # Delta Tours
Albania # ATHS Tours
Czech Republic - # Atypus# Pegasus Group# Foschilandia
Denmark - # Vipperod Bustrafik # Travelco
Finland - # Travelco
France - # Foschilandia # French Adventures.
Germany - # Gulliver # Foschilandia
Cyprus – # Outbound Travel # Nefelis Travel
Hungary - # Pegasus Group # Foschilandia
Italy - # Foschilandia # Navaglia ViaggiSan Marino-# Business Holidays
Luxembourg # CIT-World Travel Group
Malta -# TC - CONSULT .
Netherlands -# Foschilandia
Poland - # Orbis Travel # Foschilandia
Portugal - #Citur # Foschilandia
Switzerland - # Foschilandia
Romania -# Romantic Travel # Marshal Turism # Job & Joy Travel
Spain - # Foschilandia # Viajes Gamma Tours
Sweden - # Travelco
United Kingdom -# Foschilandia
Russia - # Anastasia Tours # Infinity Tours
Georgia - # Levont Tours
Croatia - #Foschilandia # Astarea Tours # Atlas Tours
Estonia - # Delta Tours
Greece - # Yalos Tours # DLS Holidays # Foschilandia # Travel Bag# Corfu Xenos
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ZONE 3
AFRICA
Egypt - # Fly Well Travel
Libya - #Azar Tours
Morocco - #Hyatt Voyage
Kenya - #Game World
Namibia - #Visit Namibia
South Africa –# Scan Tours# Southern Circle Tours & Safaris# Safari Seekers# Kwa’Nyathi Tours & safaris# Ubuntu Safaris# Wilderness Explorers
Tunisia - #Cesar Voyage
Tanzania –# Bushbuck Safarise
Madagascar –# Eco Tours
# Setam
Zanzibar-# Robinson Holidays
All tour operators listed in the different zones are to follow up the contracted method of payment:#Regular News of the Development in Tourism in their respective Country and any relative activities to Airlines, Tourist Boards etc…#The Tour Operator / Handling Agent shall pass necessary information for costing Tour Programmes / Inclusive or non Inclusive and tailor-made programmes, Individual and Group rates, Special offers, incentive schemes and any other related air, land or sea pricing.#The Tour Operator / Handling Agent has to provide all the necessary promotional material and other sales aides required to be down loaded on the web site.#All invoices are to be forwarded via e-mail or normal procedure to TC – CONSULT in the name and address given as soon bookings are made. TC - CONSULT will follow that payments will be made prior to departure of clients. Commissions are to be accounted for if Excursions are pre-booked by Clients.#TC - CONSULT guarantees the payment of the packages, including of Accommodation, Transfers, handling charges, excursions and other related services of the packages only for the services provided and agreed on the Contract.#As for all services, provided to TC – CONSULT Clients, Accommodation Owners, Tour Operators / Handling Agents and any other supplier responsible for services rendered will ensure at all times during the period of the stay of TC - CONSULT Clients, the structure and contents of and services and goods supplied will comply fully with all applied International laws, orders, regulation Codes recommended practice, (including those promulgated by Trading Associations in the receiving Countries) relating to Hygiene, fire and safety.#TC - CONSULT shall not undertake any burden for any complaints not being registered in the receiving Country on the Spot of the complaint.
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ZONE 4 ASIA / PACIFIC
Australia –# Suncity Tours
# DIVErsion Dive Travel # Australian Motorcycle Tour
Armenia –# Avarayr Tours
Bangladesh –# Journey Plus Tour Operator
China - # Golden Shine Travel # Yunnan Overseas Travel
Cambodia -#Golden Shine Travel
Goa –# Melo Tours
Hong Kong -# Golden Shine Travel
# -Jet Way Express Travel# Sky Fortune T & T
India –# Travel Spirit International# Amar Tours & Travels# Central Adventures# Bharat Travel Services# Potala Tours & Treks# Highland Tour Operator# Imaginative# India Guide Tours# Indian Sheperd Camps & Adventures#Desert Adventures & Safaris# Avian Tourism
Jordan -# Dead Sea Beach Tours# Al-Karmel Travel & Tourism# Dar Essalam Tourism# Travel Link# Adonis Travel# Touran Zamin Tour & Travel Agency
Kerala- # Sundale
Kingdom of Bhutan - # Masagang Tours & TravelLebanon -# Adonis Travel
Nepal - # Shakti Travels# Gorkha Travels# Mt.Manaslu Adventure & treks# Blue Bird Travel# Lukla travel & tours# Sherpa Travel Service# Nepal Sanctuary Treks# Travel Planner
North Korea - Koryo Tours
Pacific – # Hideaway Holidays
Papua New Guinea - # DIVErsion Travel
Philippines –# Golden ShineT ravel# Action Divers# Swagman Travel
Sri Lanka - # Dynamic Lanka # Jetwing Travels # Capital Tours
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ZONE 5LATIN /SOUTH
AMERICA
Argentina - # VC Tours# MILA Tours
Bolivia# Ranft Turismo# Orquidea # Crillon Tours# VC Tours# MILA Tours
Brazil # VC Tours# MILA Tours
Colombia –# Panamericana de Viajes# VC Tours# MILA Tours
Cuba# VC Tours# MILA Tours# Galeria de Viajes
Ecuador – # Ranft Turismo#- Ecuadorian Tours# VC Tours# MILA Tours
Guatemala # Avinsa Tikal Travel
Galapagos Islands –# Andando Tours
Jamaica – # Jamaica 4 Less
Mexico –# VC Tours# MILA Tours Nicaragua – # Careli Tours
Panama–# VC Tours# MILA Tours
Paraguay-# VC Tours# MILA Tours
Peru-# Ranft Turismo#- Kinjyo Travel Services# VC Tours# MILA Tours
St.Domingo - # VC Tours
Uruguay# VC Tours# MILA Tours
Venezuela-# VC Tours# MILA Tours
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ZONE 1Res / IT Supervisor
ZONE 2Res / IT Supervisor
ZONE 3Res / IT Supervisor
ZONE 4Res / IT Supervisor
ZONE 5Res / IT Supervisor
A RESERVATIONS online database # 130 countries – Europe, Africa & Middle East, Us & Canada, Central America, Mexico & Caribbean, South America, Asia Pacific.# 48,426 Travel Agencies having 134,327 Terminals# 8,219 Airline Sales Offices having 71,331 Terminals# 225 Tour Operators (M.P.Network)# Owner Airlines - 3 No.# Markets/NMCs – 134# Airlines Storing Flight Sch. 744# Airlines Bookable – 505# Amadeus User Airlines – 112# Hotel Chains – 319# Hotel Properties - 51,302# Hotel Properties - 17,000# Car Rental Companies – 48# Car rental locations – 23,500# Global GDS Market Share – 34.3%
An INFORMATIVE online database assisting TC – CONSULT Web users to choose from the following:: # Over 500 Airlines and 650,000 flights world-wide;# Selection of flights by: Preferred Airline, Departure AirportDeparture TimeConnecting Airport# Obtain vital details on travel options between airport and city centres;# Selection of 17,000 Ideal Hotels at the right location, facilities and additional benefits mainly for Corporate business;# Information about local business andcultural facts, and places of interest in more than 145 Countries world-wide;# Information about passports, visa Requirements, and Health precautions;# Information and access to over 300 Airport VIP Lounges in over 60 Countries World- Wide.
WEB SITE / DATABASE
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Individual ZoneTravel Consultants
(Multi-lingual)
Individual ZoneTravel Consultants
(Multi-lingual)
In each and every zone/country, a Travel Guide bilingual consultant is to be provided by Tour Operators for online/offline guidance to TC - CONSULT Internet users.
www.tc-consult.com.mt
Open Market’s e-Business Suite
Content Management & Delivery
Commerce Management Online marketing end personalization Online / Offline
Specialized Departments
Online / OfflineSpecialized Departments
SOFTWARE COMPANY
SOFTWARE COMPANY
Health & CareHealth & Care Fashion & BeautyFashion & BeautyCulture, Arts &
Archeology
Culture, Arts & Archeology
Insurance Insurance Shipping &
Yachting
Shipping & Yachting
Corporate BusinessCorporate Business
Sports & LeisureSports & LeisureReligious TourismReligious Tourism
FIT / Conf. / Inc. Tourism
FIT / Conf. / Inc. Tourism
Academic
Academic
Trade UnionsTrade Unions
health-net.com fashion-net.com culture-net.com
insurance-net.com shipping-net.com
corporate-net.com sports-net.com travel-net.com academic-net.com
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SPECIALISED TOURISM PACKAGES / ADVISORY SERVICES
Corporate: Business to BusinessIndividual: Business to Individual Web User
Corporate Business Online/Offline Consultancy
ServicesVenture Capital InvestmentsMergers & AcquisitionsProject Evaluations & AnalysisJoint Venture AdvisoryLocation of Trading PartnersSearch for financial PartnersSetting onshore/offshore / ITCAcquisitions / Take-over's & Corporate Mergers Registrations of Trade MarksRegistrations of Patents & CopyrightsTechnology Management Property Analysis & SalesTechnology ExchangeIncubator
Corporate Business Online/Offline Consultancy
ServicesVenture Capital InvestmentsMergers & AcquisitionsProject Evaluations & AnalysisJoint Venture AdvisoryLocation of Trading PartnersSearch for financial PartnersSetting onshore/offshore / ITCAcquisitions / Take-over's & Corporate Mergers Registrations of Trade MarksRegistrations of Patents & CopyrightsTechnology Management Property Analysis & SalesTechnology ExchangeIncubator
Fashion & Beauty Online / Offline Consultancy Services
Exhibitions ProgrammesBeauty Pageants (Children & Adults)Seminars & ConferencesFashion Photographic Shoots PackagesNew Product Launches
# Participations #International Beauty Pageants
International Permanent RepresentationInternational Magazines/Brochures
Consultants & Providers On Line/Offline
Fashion & Beauty CareSkin CareMake-upBody Toning & Nutrition
Fashion & Beauty Online / Offline Consultancy Services
Exhibitions ProgrammesBeauty Pageants (Children & Adults)Seminars & ConferencesFashion Photographic Shoots PackagesNew Product Launches
# Participations #International Beauty Pageants
International Permanent RepresentationInternational Magazines/Brochures
Consultants & Providers On Line/Offline
Fashion & Beauty CareSkin CareMake-upBody Toning & Nutrition
Shipping & Yachting Online / Offline Consultancy
ServicesRegistration of VesselsBareboat Charter RegistrationsRegistrations of MortgagesTax ExemptionsPreferential TreatmentsYachting berthing facilitiesChartering Services
Academically & Educational Language Study Tours
Online / Offline Consultancy Services
Individual Tuition/Group TuitionAbsorption / Intensive CoursesCombination / Special CoursesAcademically DegreesJurisprudence DegreesMedical & Paramedics DegreesEngineers & Technical DiplomaScientists DegreesBankers and Finance DiplomasPeople in Tourism & HospitalityEcologists CoursesLanguage Courses Social & Third Age Courses
Academically & Educational Language Study Tours
Online / Offline Consultancy Services
Individual Tuition/Group TuitionAbsorption / Intensive CoursesCombination / Special CoursesAcademically DegreesJurisprudence DegreesMedical & Paramedics DegreesEngineers & Technical DiplomaScientists DegreesBankers and Finance DiplomasPeople in Tourism & HospitalityEcologists CoursesLanguage Courses Social & Third Age Courses
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Religious TourismOnline / Offline Consultancy Services
Media – News, TV & Radio, MagazinesControversies–Religious MattersPrayers, Confessions, advice on lineResources, Literature, RegistriesSeasonal activities, Vatican, CardinalsChurch Authority, HistoryDocumentation - Encycliates, CatechismEvangelization -Apologetics, ConvertsLiturgy – Reform, Art, ShrinesMorals - Social Justice, Individual Ass.Scripture – Online Bible StudyPilgrimages
Religious TourismOnline / Offline Consultancy Services
Media – News, TV & Radio, MagazinesControversies–Religious MattersPrayers, Confessions, advice on lineResources, Literature, RegistriesSeasonal activities, Vatican, CardinalsChurch Authority, HistoryDocumentation - Encycliates, CatechismEvangelization -Apologetics, ConvertsLiturgy – Reform, Art, ShrinesMorals - Social Justice, Individual Ass.Scripture – Online Bible StudyPilgrimages
Sports & Leisure Online / Offline Consultancy Services
Detailed Sportsmen profilesSport Search FacilityMatch/Games results /team facilitiesClubs and Federations InformationTraining Camps servicesCommunicate directly with sporting web sites
Sports & Leisure Online / Offline Consultancy Services
Detailed Sportsmen profilesSport Search FacilityMatch/Games results /team facilitiesClubs and Federations InformationTraining Camps servicesCommunicate directly with sporting web sites
Health & Care Online / Offline Consultancy
ServicesTourist Medical Oriented ServicesPreventive Care ProgrammesChronic Tourist PatientsPreventive Care ProgrammesSurgical Interventions Interventions On LineExecutive Screening PackagesHealthy Lifestyle ProgrammesBlood Investigations Cosmetic SurgeryCosmetic Medical Treatment (NS)Medical Lab ServicesDietary Clinic on LineHealth Profile AnalysisVacationer Dialysis TherapyHealth & Beauty ProgrammesVideo-Call Medical Assistance
Online Health Medical ClinicBy Touring Medicate Co-op
Health & Care Online / Offline Consultancy
ServicesTourist Medical Oriented ServicesPreventive Care ProgrammesChronic Tourist PatientsPreventive Care ProgrammesSurgical Interventions Interventions On LineExecutive Screening PackagesHealthy Lifestyle ProgrammesBlood Investigations Cosmetic SurgeryCosmetic Medical Treatment (NS)Medical Lab ServicesDietary Clinic on LineHealth Profile AnalysisVacationer Dialysis TherapyHealth & Beauty ProgrammesVideo-Call Medical Assistance
Online Health Medical ClinicBy Touring Medicate Co-op
Insurance & Corporate Online / Offline Consultancy ServicesPersonal Accident PoliciesHome & Motor PoliciesYacht & Small Craft PoliciesTravel Policies & New Health CoversThe Marine Cargo Insurance PoliciesThe Shopkeepers Combined PoliciesComprehensive Life PoliciesInvestments FundsRe-Insurance Corporate CoversTourist Health Discount Card Policy
FIT, Conference & IncentivesTourism &Time Sharing
Online / Offline Consultancy ServicesTour Operating /Tour Planning Accommodations –ReservationsIncentive ProgrammesConferences & ConventionsExcursions – Holiday PackagesCar Rentals & TransfersGuide / Courier ServicesTime SharingReservation NetworkFlight, Excursions, Ferry, TrainTicketing ServicesAirport HandlingTravel Insurance
FIT, Conference & IncentivesTourism &Time Sharing
Online / Offline Consultancy ServicesTour Operating /Tour Planning Accommodations –ReservationsIncentive ProgrammesConferences & ConventionsExcursions – Holiday PackagesCar Rentals & TransfersGuide / Courier ServicesTime SharingReservation NetworkFlight, Excursions, Ferry, TrainTicketing ServicesAirport HandlingTravel Insurance
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ZONE 1 USA /
CANADA
•Air Canada•Airborne Express•Air Nova•Airtran Airways•Alaska Airlines •Aloha Airlines •American Airlines •American Int.Airways •American Trans Air •America West Airlines •Atlas Air •Burlington Air Express •Canada 3000 •Canadian Airlines International •Carnival Airlines...now Pan Am •Comair. The Delta Connection •Continental Airlines
•Air Canada•Airborne Express•Air Nova•Airtran Airways•Alaska Airlines •Aloha Airlines •American Airlines •American Int.Airways •American Trans Air •America West Airlines •Atlas Air •Burlington Air Express •Canada 3000 •Canadian Airlines International •Carnival Airlines...now Pan Am •Comair. The Delta Connection •Continental Airlines
Delta Airlines Delta Express DHL Worldwide Express Eastwind Airlines FedEX First Air Frontier Airlines Hawaiian Airlines Kiwi International Air linesLaker Airways Mesaba Airlines <idway Airlines Midwest Express AirlinesMyrtle Beach Jet Express Northwest Airlines Pan AmPolar Air Cargo RenoAir
Delta Airlines Delta Express DHL Worldwide Express Eastwind Airlines FedEX First Air Frontier Airlines Hawaiian Airlines Kiwi International Air linesLaker Airways Mesaba Airlines <idway Airlines Midwest Express AirlinesMyrtle Beach Jet Express Northwest Airlines Pan AmPolar Air Cargo RenoAir
Ryan International Airlines Southern Air Transport Southwest Airlines Sun Country AirlinesTower AirTransStates Airlines TWA United AirlinesUnited Airlines Flight Center UPS USAir VanguardValujet..now AirTrans Western PacificAirlines World Airways
Ryan International Airlines Southern Air Transport Southwest Airlines Sun Country AirlinesTower AirTransStates Airlines TWA United AirlinesUnited Airlines Flight Center UPS USAir VanguardValujet..now AirTrans Western PacificAirlines World Airways
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ZONE 2 EUROPE
AB Airlines Adria Airways Aer Lingus Aeroflot-A Russian airline Aero Lloyd Aerosweet Airlines Air Atlanta Air Baltic Air Europa Air France Air Lithuania Air Littoral Air Malta Air Mauritius Air One Air Seychelles Air UK AirWorld Alitalia AOM French Airlines Armenian Airlines Austral Lineas Austrian Airlines Balair/CTABalkan Bulgarian Airlines Braathens S.A.F.EBritish Airways British Mediterranean Airways British Midland
AB Airlines Adria Airways Aer Lingus Aeroflot-A Russian airline Aero Lloyd Aerosweet Airlines Air Atlanta Air Baltic Air Europa Air France Air Lithuania Air Littoral Air Malta Air Mauritius Air One Air Seychelles Air UK AirWorld Alitalia AOM French Airlines Armenian Airlines Austral Lineas Austrian Airlines Balair/CTABalkan Bulgarian Airlines Braathens S.A.F.EBritish Airways British Mediterranean Airways British Midland
City Bird Airlines Condor Corsair CSA Czech Airlines Deutsche BAEurowings Finnair Flying Enterprise Greenlandair Hungarian Airlines Iberia Airlines Icelandair JAT Yugoslav Airlines Jersey European Airways KLM Korsar Lauda Air Lithuanian Airlines LOT Polish Airlines LTU Lufthansa Luxair Maersk Air Maley Hungarian Airlines Manx Airlines Nordic European Airlines Olympic Airways Portugalia Airlines
City Bird Airlines Condor Corsair CSA Czech Airlines Deutsche BAEurowings Finnair Flying Enterprise Greenlandair Hungarian Airlines Iberia Airlines Icelandair JAT Yugoslav Airlines Jersey European Airways KLM Korsar Lauda Air Lithuanian Airlines LOT Polish Airlines LTU Lufthansa Luxair Maersk Air Maley Hungarian Airlines Manx Airlines Nordic European Airlines Olympic Airways Portugalia Airlines
Sabena SASSATA Air Acores Skyways SE Spanair Swissair Swissair Operations TAP Air PortugalTAROM Romanian Air TransportTransaero Air Carrier TranswedeTurkish AirlinesTyrolean Ukraine International Airlines Virgin Atlantic Virgin ExpressVolga-Dnepr Airlines WestJet Airlines Wideroe NO
Sabena SASSATA Air Acores Skyways SE Spanair Swissair Swissair Operations TAP Air PortugalTAROM Romanian Air TransportTransaero Air Carrier TranswedeTurkish AirlinesTyrolean Ukraine International Airlines Virgin Atlantic Virgin ExpressVolga-Dnepr Airlines WestJet Airlines Wideroe NO
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ZONE 2 EUROPE
AB Airlines Adria Airways Aer Lingus Aeroflot-A Russian airline Aero Lloyd Aerosweet Airlines Air Atlanta Air Baltic Air Europa Air France Air Lithuania Air Littoral Air Malta Air Mauritius Air One Air Seychelles Air UK AirWorld Alitalia AOM French Airlines Armenian Airlines Austral Lineas Austrian Airlines Balair/CTABalkan Bulgarian Airlines Braathens S.A.F.EBritish Airways British Mediterranean Airways British Midland
AB Airlines Adria Airways Aer Lingus Aeroflot-A Russian airline Aero Lloyd Aerosweet Airlines Air Atlanta Air Baltic Air Europa Air France Air Lithuania Air Littoral Air Malta Air Mauritius Air One Air Seychelles Air UK AirWorld Alitalia AOM French Airlines Armenian Airlines Austral Lineas Austrian Airlines Balair/CTABalkan Bulgarian Airlines Braathens S.A.F.EBritish Airways British Mediterranean Airways British Midland
City Bird Airlines Condor Corsair CSA Czech Airlines Deutsche BAEurowings Finnair Flying Enterprise Greenlandair Hungarian Airlines Iberia Airlines Icelandair JAT Yugoslav Airlines Jersey European Airways KLM Korsar Lauda Air Lithuanian Airlines LOT Polish Airlines LTU Lufthansa Luxair Maersk Air Maley Hungarian Airlines Manx Airlines Nordic European Airlines Olympic Airways Portugalia Airlines
City Bird Airlines Condor Corsair CSA Czech Airlines Deutsche BAEurowings Finnair Flying Enterprise Greenlandair Hungarian Airlines Iberia Airlines Icelandair JAT Yugoslav Airlines Jersey European Airways KLM Korsar Lauda Air Lithuanian Airlines LOT Polish Airlines LTU Lufthansa Luxair Maersk Air Maley Hungarian Airlines Manx Airlines Nordic European Airlines Olympic Airways Portugalia Airlines
Sabena SASSATA Air Acores Skyways SE Spanair Swissair Swissair Operations TAP Air PortugalTAROM Romanian Air TransportTransaero Air Carrier TranswedeTurkish AirlinesTyrolean Ukraine International Airlines Virgin Atlantic Virgin ExpressVolga-Dnepr Airlines WestJet Airlines Wideroe NO
Sabena SASSATA Air Acores Skyways SE Spanair Swissair Swissair Operations TAP Air PortugalTAROM Romanian Air TransportTransaero Air Carrier TranswedeTurkish AirlinesTyrolean Ukraine International Airlines Virgin Atlantic Virgin ExpressVolga-Dnepr Airlines WestJet Airlines Wideroe NO
23
ZONE 3
AFRICA
Air Afrique Air Nambia Air ZimbabweAlliance Airlines
Air Afrique Air Nambia Air ZimbabweAlliance Airlines
Ghana Airways Interair Kenya AirwaysNouvelairSouth African Airways
Ghana Airways Interair Kenya AirwaysNouvelairSouth African Airways
South African Express Airways Sun Air Uganda Zimbabwe Express Airlines
South African Express Airways Sun Air Uganda Zimbabwe Express Airlines
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ZONE 4 ASIA / PACIFIC
Aero Asia\air Caledonie Int. Air China Air India Air Lanka Air Nauru Air New Zeland Air Niugini Air Pacific Air VanatuAll Nippon Airways Ansett Australia Ansett New Zeland Asiana Airlines Bangkok Airways Biman Bangladesh Airlines Bouraq Indonesia Airlines
Aero Asia\air Caledonie Int. Air China Air India Air Lanka Air Nauru Air New Zeland Air Niugini Air Pacific Air VanatuAll Nippon Airways Ansett Australia Ansett New Zeland Asiana Airlines Bangkok Airways Biman Bangladesh Airlines Bouraq Indonesia Airlines
Cathay Pacific Airways China Airlines China Eastern Airlines China Southern Airlines China Yunnan Airlines Continental Micronesia Dragon Air EVA Airways Far Eastern Air TransportFlight West Airlines Garuda IndonesiaHainan Airlines Indian Airlines Japan Air Lines Japan Air System Japan Asia Airways Korean AirMalaysian Airlines
Cathay Pacific Airways China Airlines China Eastern Airlines China Southern Airlines China Yunnan Airlines Continental Micronesia Dragon Air EVA Airways Far Eastern Air TransportFlight West Airlines Garuda IndonesiaHainan Airlines Indian Airlines Japan Air Lines Japan Air System Japan Asia Airways Korean AirMalaysian Airlines
Mandarin Airlines Mongolia Airlines Orient AviaPakistan International AirlinesPelangi AirwaysPhilippine AirlinesPolynesian AirlinesQantas AirwaysRoyal Air CambodiaSempati AirSi Chuan AirlinesSilkAirSingapore AirlinesSkywest AirlinesSolomon Airlines Thai Airways InternationalTransAsia Airways
Mandarin Airlines Mongolia Airlines Orient AviaPakistan International AirlinesPelangi AirwaysPhilippine AirlinesPolynesian AirlinesQantas AirwaysRoyal Air CambodiaSempati AirSi Chuan AirlinesSilkAirSingapore AirlinesSkywest AirlinesSolomon Airlines Thai Airways InternationalTransAsia Airways
25
ZONE 5LATIN /SOUTH
AMERICA
ACES ColombiaAero Continente Aero Costa Rica Aerolineas ArgentinasAeroliners InternacionalesaeromexicoAeroPeruAir Aruba Air Jamaica ALM Antillean AirlinesAserca AirlinesAvensa
ACES ColombiaAero Continente Aero Costa Rica Aerolineas ArgentinasAeroliners InternacionalesaeromexicoAeroPeruAir Aruba Air Jamaica ALM Antillean AirlinesAserca AirlinesAvensa
Guyana AirwaysIntercontinental de AviatecaBWIACayman AirwaysCopaCubana De AviacionaviacionLanChile LASCALIATLloyd Aero BolivianoMexicana Airlines
Guyana AirwaysIntercontinental de AviatecaBWIACayman AirwaysCopaCubana De AviacionaviacionLanChile LASCALIATLloyd Aero BolivianoMexicana Airlines
Rio-SulSAETA Taca International AirlinesTam AirlinesTrans BrazilVarigVasp NICA Nordeste Linas Ae'reasPantanal Linhas Aereas
Rio-SulSAETA Taca International AirlinesTam AirlinesTrans BrazilVarigVasp NICA Nordeste Linas Ae'reasPantanal Linhas Aereas
MIDDLEEAST
Arkia Israeli AirlinesCyprus AirwaysCyprus Turkish AirlinesEl AlEmiratesGulf AirMiddle East AirlinesQatar AirwaysRoyal Air Maroc Royal Jordanian AirlineRoyal Wings AirlinesOrca AirSaudi Arabian AirlinesYemen Airways
Arkia Israeli AirlinesCyprus AirwaysCyprus Turkish AirlinesEl AlEmiratesGulf AirMiddle East AirlinesQatar AirwaysRoyal Air Maroc Royal Jordanian AirlineRoyal Wings AirlinesOrca AirSaudi Arabian AirlinesYemen Airways
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TC - CONSULT Corporate Partners
The partnerships
TC - CONSULT can count on signed agreements with more than 200 world-wide Tour Operators which will involve thousands of local agencies especially selected in each country (130 destination countries, 20.000 target agencies……).
The basis for an international tourism franchise network
More the 200 world-wide Tour OperatorsMore the 200 world-wide Tour Operators
Amadeus Global Travel Distribution S.A.Amadeus Global Travel Distribution S.A. Amadeus is a Global Distribution System providing distribution, marketing and
sales tools to travel professionals around the globe 34,3% of world travel booking services market (market leader) 707 airline companies, 48.000 travel agencies, 70.000 hotels
Web Call CentreWeb Call Centre
Providing its Call Centre 40 up to 60 workstations, 90 ISDN lines, multilingual operators,
24h / 7 days services, Video Telephony Integration, Multimedia Applications…….
27
Destination Management Company
Definition: A Destination Management Company (DMC) is an organization whose main
business is derived from the promotion and provision of services relating to Tourism, for specialized and niche markets, required by end consumer on-line & off-line.
Health & CareHealth & Care
InsuranceInsurance
Culture & ArtsCulture & Arts
Fashion & BeautyFashion & Beauty
Academic & EducationAcademic & Education
Shipping & YachtingShipping & Yachting
Trade Union Trade Union CorporateCorporate
TRAVEL – F.I.T.’STRAVEL – F.I.T.’STRAVEL – F.I.T.’STRAVEL – F.I.T.’S
Sports & Leisure
Music
34
69%
17%9%5%
Source: PhoCusWright, Inc., Sherman, CT USA
AirAir
HotelHotel
Car rentalCar rental
OtherOther
Online Travel Market
By Segment:
35Source: PhoCusWright, Inc., Sherman, CT USA
$9b
$2b
$1b $.7b
By Segment:
Online Travel Market
$0
$1
$2
$3
$4
$5
$6
$7
$8
$9
bil
lio
ns
Air Hotel Car rental Other
36
Top 5 = 57%Top 5 = 57%
Source: PhoCusWright, Inc., Sherman, CT USA
Travelocity.comTravelocity.com
ExpediaExpedia
priceline.compriceline.com
SouthwestSouthwest
UnitedUnited
OtherOther
19%
43%
9% 15%9%
5%
Gross Bookings ($US)
Leading Us Travel Services
37Source: PhoCusWright, Inc., Sherman, CT USA
Supplier site
Online travel agency
Auction site
No Opinion
Other
Type of site used by those who usually buy their travel online
Online Travel Market
0% 20% 40% 60%
38
Online Travellers, Lookers # Bookers
Source: PhoCusWright, Inc., Sherman, CT USA
Looked Online,Bought Offline
Looked Online, Didn’t Book Online
Visited Travel-related Web Sites 84%
76%
52%
43%Looked Online,
Bought Online
Online Travel Market
39Source: PhoCusWright, Inc., Sherman, CT USA
Good prices
Operated by preferred supplier
Seemed comprehensive & unbiased
Easy to use
Good customer service
“Major reason” for choosing a site to buy travel
Knew name
Online Travel Market
0% 20% 40% 60% 80% 100%
40Source: PhoCusWright, Inc., Sherman, CT USA
Online agencies
Suppliers
Traditional agents
Don’t know
Who offers the best price?
Travel Market
0% 10% 20% 30% 40% 50%
41Source: PhoCusWright, Inc., Sherman, CT USA
Who offers the best customer service?
Travel Market
0,0%
10,0%
20,0%
30,0%
40,0%
50,0%
60,0%
Trad.Agencies
OnlineAgencies
TravelSuppliers
Buyers
Non-buyers
43
T.O.
T.O.
T.O.
T.O.
T.O.
T.O.
T.O.
T.O.
• 130 DESTINATION COUNTRIES
• 200 TOUR OPERATORS PARTNER
TC - CONSULT Off-line Network
44
Accommodation
Airport Transfers
Ground Services
Courier services
Business services
Groups and Incentives Special Requisites
Management & Staff Conditional Requisites
24 Hours a Day / 365 days a Year Supervision
Tour Planning
Groups Planning Management
Conference Services -Meeting Planning.
Ground Operations Requisites.
For detailed services and conditions, which are also included in the contract of service and collaboration with our Partners, could be looked into our Business Plan & Audit Study report.
List of services by our Tour Operators
46
USERUSER
TC - CONSULTTC - CONSULTClub Club
TC - CONSULT TC - CONSULT
Bank AccountBank Account
The Club - net
Clubnet Membership
Credit Card
Partnership
Funds
Clubnet FINANCE
(powered by HSBC)
The Membership Credit Card, the centre of our strategy
The User become a Member
47
Club MemberClub Member
ON LINE OFF LINE
CLUB - net
Offline & Online Worlds
• Web Sites (Portals)• Travel Agents
• AON Sub-Agencies
• BI - Lingo Schools
• ……………..
48
Loyalty Strategy
Club - netClub - net
Club - net Member’s linked to the Club by his credit card
Club – net Membership Credit Card
ON LINE
OFF LINE
ON LINE STOREON LINE STORE
ON LINE STOREON LINE STORE
ON LINE STOREON LINE STORE
ON LINE STOREON LINE STORE
FRANCHISEESFRANCHISEES
TLC COMPANIES networkTLC COMPANIES network
GDOGDORETAILERSRETAILERS
Club MemberClub Member
50
Club - netClub - net
The Club can grow very fast !
The User can utilise the e-mail to envolve in the multilevel network his parents, relatives and friends worldwide.
1ST LEVEL
2ND LEVEL
The e-mail is
our killer application
51
Tour Operator Tour Operator
Travel Agents Network the base of Multilevel Network
The Tour Operator can contacts thousands of customers and envolve them in the Club
Tour Operator Tour Operator
Club -netClub -net
1ST LEVEL
2ND LEVEL
3RD LEVEL
4TH LEVEL
OFF LINE
52
Portals Portals
Corporate Network - the base of Multilevel Network
We’ll envolve the partner’s franchisees because a traditional retailer can contacts thousands of offline customers.
CorporationsCorporations
Club - netClub - net
1ST LEVEL
2ND LEVEL
3RD LEVEL
4TH LEVEL
ON LINE OFF LINE
53
Club - netClub - net
Club - net can grow even faster !
The member make a travel reservation, a telephone call, etc...
SUPPLIERCOMMISSION 100 US$
MARK UP 50 US$
MULTILEVEL COMMISSIONS
50 US$
%
55
Health & Care Health & Care
Fashion & BeautyFashion & BeautyCulture, Arts & Arch.Culture, Arts & Arch.
Insurance Insurance FIT Conf. & Inc.
FIT Conf. & Inc.
Religious TourismReligious Tourism
AcademyAcademy Time Sharing& Property Sales
Time Sharing& Property Sales
Shipping & YachtingShipping & Yachting
Sport & LeisureSport & Leisure
CorporateCorporate
ONLINE & OFFLINE SPECIALISED DEPARTMENTS
56
• Tourist Medical Oriented Services• Preventive Care Programmes• Chronic Tourist Patients• Preventive Care Programmes• Surgical Interventions • Interventions On Line• Executive Screening Packages• Healthy Lifestyle Programmes• Blood Investigations • Cosmetic Surgery• Cosmetic Medical Treatment (NS)• Medical Lab Services• Dietary Clinic on Line• Health Profile Analysis• Vacationer Dialysis Therapy• Health & Beauty Programmes• Video-Call Medical Assistance
Health & Care Health & Care
Supported by Medical Practitioners Consortium & HCA - Hospital’s Corporate Group
• Registration of Vessels• Bareboat Charter Registrations• Registrations of Mortgages• Tax Exemptions• Preferential Treatments• Yachting berthing facilities• Chartering Services• Cruise Liners Ground Handling
Supported by Malta Maritime Authority
Shipping & YachtingShipping & Yachting
57
• Venture Capital Investments• Mergers & Acquisitions• Project Evaluations & Analysis• Joint Venture Advisory• Location of Trading Partners• Search for financial Partners• Setting onshore/offshore / ITC• Acquisitions / Take-over• Corporate Mergers • Registrations of Trade Marks• Registrations of Patents & Copyrights• Technology Management • Property Analysis & Sales• Technology Exchange• Online Brokerage (Trading Stocks online)
CorporateCorporate
Supported By Arthur Anderson Consultants
• Exhibitions Programmes• Beauty Pageants (Children & Adults)• Seminars & Conferences• Fashion Photographic Shoots Packages• New Product Launches
# Participators #• International Beauty Pageants• International Permanent Representation• International Magazines/Brochures
» Consultants & Providers » On Line/Offline
• Fashion & Beauty Care• Skin Care• Make-up• Body Toning & Nutrition
Fashion & BeautyFashion & Beauty
Supported By Modelle International
58
• Speciality Group– Affinity Group Marketing and
Administration– Third Party Administration– Managing General Underwriters– Wholesale Brokerage
• Risk Services– Global Retail Brokerage– Risk management Services– Specialty Brokerage
• Re Worldwide– Global Reinsurance Brokerage
• Consultancy Services Worldwide– Employee Benefits– Human Resources– Compensations– Change Management
Insurance Insurance
Supported By AON International Corporate Insurance Group
• Individual Tuition/Group Tuition• Absorption / Intensive Courses• Combination / Special Courses• Academically Degrees• Jurisprudence Degrees• Medical & Paramedics Degrees• Engineers & Technical Diploma• Scientists Degrees• Bankers and Finance Diplomas• People in Tourism & Hospitality• Ecologists Courses• Language Courses • Social & Third Age Courses
Supported By Cambridge University, BI-Lingo Group, & Malta University
AcademyAcademy
59
• The World Card & Welcome Packages• Holiday Exchange• Holiday Planner & Directory• European Guide• European Travel Magazines• Master Membership• Travel & Leisure Benefits• Marketing & Sales Area Assessments• Site Assessments online /offline services• Facility Assessments
online /offline services• Unit Assessments online /offline services• Guest services Assessments
online /offline services
Supported By RCI International
Time Sharing& Property Sales
Time Sharing& Property Sales
• Media – News, TV & Radio, Magazines• Controversies–Religious Matters• Prayers, Confessions, advice on line• Resources, Literature, Magistrates• Seasonal activities, Vatican, Cardinals• Church Authority, History• Documentation - Encyclicals, Catechism• Evangelisation -Apologetics, Converts• Liturgy – Reform, Art, Shrines• Morals - Social Justice, Individual Ass
Religious TourismReligious Tourism
Supported by Millennium Religious Organisation
60
• Tour Operating /Tour Planning• Accommodations – Reservations• Incentive Programmes• Conferences & Conventions• Excursions – Holiday Packages• Car Rentals & Transfers• Guide / Courier Services• Time Sharing• Reservation Network• Flight, Excursions, Ferry, Train• Ticketing Services• Airport Handling• Travel Insurance
FIT’s, Groups Conf. & Inc.
FIT’s, Groups Conf. & Inc.
Supported By TC - CONSULT
• Affiliation or Associate with International Cultural, Folklore and Heritage Organizations
• Provide all possible means and media intended to promote in modern times to culture, folklore or / and traditions
• Fostering Cultural awareness and to help similar organizations to realize common responsibilities towards the preservation of Mediterranean culture, folk, And traditions as well as the identification of significant world heritage, sites by these organisations
• Provide relevant support to promote throughout the Mediterranean and beyond Cultures including the performing arts ( folk, classical and modern), as well as art (paintings by foreign artists} and folk Traditions.
• Provide all possible services and related facilities to promote cultural exchange programs within the Mediterranean Region and beyond.
Culture, Arts & Arch.Culture, Arts & Arch.
Supported By Gayleton Foundation
61
• Detailed Sportsmen profiles• Sport Search Facility• Match/Games results / team facilities• Clubs and Federations Information• Training Camps Services• Communicate directly with sporting web sites• Gaming Internet• Zap Casino• Racing Network• Sports MAD
Sports, Leisure & MusicSports, Leisure & Music
62
Offline customers are Online potential customers
ONLINE
ONLINE
C U S T O M E R S
C U S T O M E R S
OFFLINE
OFFLINE
The customer gets information by the web site…
…with indication of the nearest local shops….
…where he can buy using his Club – net Card
The customer gets into a local shop …
…under agreement with the TC – CONSULT network. He is proposed with the club subscription…..
…so that, making new purchases, …
…he gains credits, on his Club – net Card, he can use to buy in any online & offline TC – CONSULT point.
63
TC – CONSULT Magazine
CLUB -netOffline & Online
Community
CLUB -netOffline & Online
Community
TC – CONSULT Magazine can be considered either a “vertical” editorial product, since it can be built with a specific market partner. Or an “horizontal” product with more general content for a distribution to a wide target.
The Magazine can be delivered directly to the Members or be available at the franchisee sites. They can then give a copy to their customers together with a promotional card in order to promote subscriptions to the Club.
The Magazine could be delivered directly to the Club Members.
Popitt
64
Multi-channel Strategy
Web Site
Magazine
Travel Agent
Club -netMembers
Club -netMembers
Wireless
Ericsson
66
Co-Marketing Opportunities
PARTNERTLC, GDO, Portals, ISP etc…
PARTNERTLC, GDO, Portals, ISP etc…
Co-Marketing Programs
Co-Marketing Programs
CLUB – netCard
CLUB – netCard
EMPLOYEES
•Incentive •Business Travel
EMPLOYEES
•Incentive •Business Travel
CUSTOMERS
•Incentive Mkt.•Loyalty Program
CUSTOMERS
•Incentive Mkt.•Loyalty Program
Web Siteonline
Web Siteonline
Travel Agenciesoffline
Travel Agenciesoffline
67
CLUB - netMEMBER
CLUB - netMEMBER
Insurance Insurance
FIT Holiday
FIT Holiday
Fashion & BeautyFashion & Beauty
Health & Care Health & Care
RCITime Sharing
RCITime Sharing
The user enters the Club to …..…
…subscribe an insurance policy (for the travel or other)…
…make a reservation, get travel info, look at country maps, etc…
…have a look at fashion, high-tech, suitcases, glasses, beauty products…
…search for health information on the destination country, or doctors consultations (TC – CONSULT Doctors in hotel)…
…invest in holiday weeks …
Network Effect
68
Online Travel packages sales (web site)Online Travel packages sales (web site)
Offline Travel packages sales (travel agencies) Offline Travel packages sales (travel agencies)
Hotel & Travel Agents franchise feesHotel & Travel Agents franchise fees
e-Advertisinge-Advertising
Time SharingTime Sharing
TC – CONSULT revenue sources