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1
PCBA Reliability
Using
Defects Per Million Opportunities To drive
World Class Printed Circuit Board AssemblyReliability
Jim GreenBill Werner
2
Program Objectives
• Improve PCBA field reliability
• Stop the endless arguments with the CEM
• Lower the cost of production
3
Representative SMT line
•The three defect data entry points * prior to ICT contribute to the DPMO number, but if the defects are
repaired they do not show up in the ICT yield.
• Therefore ICT yield is not an adequate measure of process quality.
• Reducing DPMO lowers the amount of rework and thus lowers the cost of manufacture.
• Is the fact that Ag/Mgis DPMOs have been significantly reduced properly reflected in the GDL quotes?
4
Strategy - overview
• Use the design rules of the supplier, period– E.g. footprints, keep-outs, all DFM requirements– Use and re-qualify all of the CEM’s qualified materials:
Solders, Fluxes, epoxies. The CEM will always have stock and are very familiar with the use, handling and processing
• Use DPMO and Escape % as the basic metrics
• Encourage the supplier to evolve their design rules based on line and field defects.
• Develop a real partnership with the factory– Work at peer level to resolve issues prior to escalation,
this creates trust and you will get the real truth and facts, it results in a win, win scenario.
5
Strategy - design
• Use the design rules of the supplier.
• This ensures they own the quality of what they produce.
• The factory representative signs off in the design review.
• In this way we ensure that defects and failures are never design related and that the supplier can not argue with us that they are.
• This has ended the endless arguments we use to have regarding design vs process problems. The factory now owns both.
6
Strategy - metrics
• We define two factory metrics
– Defects per Million Opportunities (DPMO)
– Escape Percentage
• An Escape is a process defect that reaches ICT that should have been fixed earlier in the process.
• A key element to this is that we acknowledge there may be process defects that can not prevented, but they must be detected and fixed prior to ICT.
• We monitor ICT yields, but they are not a formal metric for us since they are not normalized (to board complexity and coverage).
7
Strategy – continuous improvement
• Encourage the supplier to evolve their design rules based on factory defects and field failures.
• We do not take ownership of the design rules, but we work with the supplier to help them improve theirs in a data driven manner. Field failure data is also used in this step.
• Drive regular (e.g. weekly) meetings with the supplier to identify the root cause of factory defects and to ensure corresponding corrective action.
8
Strategy - partnership
• Drive behavior that fosters open, timely, and honest communication.
• If there is a problem we want to know right away so we can work the issues together.
• Trust, not punishment
9
Metrics
10
DPMO – the key metric to PCBA quality
• What is DPMO?– Defects Per Million Opportunities
• What are PCBA opportunities?– # of components + # of solder joints
• What is a defect?– Any component or solder joint on an assembled PCBA
that is not in compliance with IPC-A-610-D Class III Workmanship Standard.
• How is DPMO calculated?– DPMO = (Defects/Opportunities) * 1,000,000
• DPMO is driven by the design (layout) of the board, and the equipment, processes, and personnel used in the assembly.
11
Sigma Vs. DPMO Vs. Cpk Vs. Yield%
Sigma DPMO Cpk Yield% COMMENT
6 3 2 99.999 Rarely Achievable With SMT
5.4 48 99.995 WORLD CLASS
5.2 108 99.989 ORCA DPMO 75 Ag & MGIS DPMO ~ 150
5 233 1.67 99.98 DPMO Much Better Than Industry Standard
4.8 483 99.95 DPMO Better Than Industry Standard
4.6 968 99.90 DPMO Industry Average
4.4 1866 99.81 DPMO Worse Than Industry Standard
4 6210 1.33 99.4
3 66811 93.3
2 308770 69.1
The comments aboveapply to low volume high
mix complex PCBA assembles
Ag Q4 Avg-108 MGIS Q4 Avg-127
Often Seen In The Industry
12
Why is lower DPMO better?
• For Reliability– Reduces rework (since defects are fixed)
• Every ‘touch’ of a board risks reliability• A heat cycle is very bad
– The ways in which DPMO are lowered not only means fewer defects, but also improves the robustness of the opportunities that were not defects. (see next slide)
– Lower DPMO also implies fewer Escapes.
• For Cost– Less rework means lower cost (for somebody)
13
Latent reliability risk
defect
The design and process improvements that lower DPMO, moves the distribution to the right, increasing the robustness of all opportunities.
Opportunities
Oppurtunity Robustness
Lowering DPMO moves distribution right
defect
Opportunity Robustness
The red area represents actual factory defects, most of which will be found and fixed. The yellow area represents placements and solder joints that are marginally okay but are at risk to fail in the field. By moving the distribution to the right, we not only lower the number of defects, but also lower the number of placements and solder joints that are marginal – thus improving the reliability.
14
Escape Percentage -> E%
• An Escape is a process defect that reaches ICT that should have been fixed earlier in the process.
• A key element to this is that we acknowledge there may be process defects that can not prevented, but they must be detected and fixed prior to ICT.
• E% = # of process defects that arrive at ICT as a percentage of the total number of process defects generated.
• This is normalized and mostly independent of DPMO
• Process defects include missing component, misaligned component, solder bridge, lifted pin… Non-process defects include component out of spec…
15
ICT First Pass Yield vs DPMO & E%
• The relationship between DPMO and ICT First Pass Yield (FPY) depends on many parameters, and in general is a very weak correlation.
• FPY measures the # of boards that pass ICT In the first attempt, without any rework necessary at that machine center. However, there may have been many defects discovered and fixed prior to the ICT test. These defects are included in the DPMO calculation, but do not impact FPY.
• So, a high FPY indicates either a good process, or a not-so-good process that discovers and fixes the defects prior to ICT.
• Also, FPY is not a normalized metric and different boards will have different FPY based on their complexity and coverage.
• Thus, DPMO is a better measure of process quality that FPY.
• Note – some Escapes are not actually found at ICT, but are found later. This makes the correlation between EP and ICT yield non exact. We have not defined another metric to deal with this.
16
Opportunities 5290 3390 1078ICT Coverage 82% 77% 72%Number of opportunities tested 4338 2610 776
C D E
DPMO(ICT) Yield per opportunity Orca Echo Dude10 0.999990 96% 97% 99%20 0.999980 92% 95% 98%30 0.999970 88% 92% 98%40 0.999960 84% 90% 97%50 0.999950 81% 88% 96%60 0.999940 77% 86% 95%70 0.999930 74% 83% 95%80 0.999920 71% 81% 94%90 0.999910 68% 79% 93%
100 0.999900 65% 77% 93%200 0.999800 42% 59% 86%300 0.999700 27% 46% 79%400 0.999600 18% 35% 73%500 0.999500 11% 27% 68%750 0.999250 4% 14% 56%1000 0.999000 1% 7% 46%2000 0.998000 0% 1% 21%
The percents in columns C, D, E are ICT FPY.Yellow is data we can enter
ICT: FPY Vs. DPMO Vs. Opportunities Vs. Test Coverage
17
Results
18
Flextronics GDL Ag & MGIS PCBA DPMO Trend between Jul-04 - Dec-07 V1.0
0
50
100
150
200
250
300
350
400
450
500
550
600
650
700
Jul-04
Sep-0
4
Nov-
04
Jan-0
5
Mar-
05
May-
05
Jul-05
Sep-0
5
Nov-
05
Jan-0
6
Mar-
06
May-
06
Jul-06
Sep-0
6
Nov-
06
Jan-0
7
Mar-
07
May-
07
Jul-07
Sep-0
7
Nov-
07
DP
MO
GDL DPMO DPMO GOAL TREND
Move
Back
To L
ine 1
0
Legacy Boards Were Running Over 1000 DPMO Defects Eliminated In 2007 By DPMO Reduction = 228,327
May-04: All PCBAs Were Designed to Valor, Gold Board Profiling, NPI & Prod. Defect Analysis & CARS Issued
Trips To Guad: Build Support, Error Resolution, Lines Audits, Training & Relationship Building
April-06: Weekly Quality Meetings & CARs
Sep-04: Immersion Silver PCB Finish Qualified
Mar-05: Indium Solder Paste Qualified
MA
KO
R
elea
se
SM
UR
F R
elea
se
CLA
RK
Rel
ease
CLA
RK
& M
AK
O
War
ped
Shi
elds
DPMO Goal Start 250
CLA
RK
& S
MU
RF
P
roce
ss D
efec
ts
Buf
falo
GD
L R
elea
se
OR
CA
Rel
ease
No
DP
MO
Spi
ke
EC
HO
Rele
ase
, 1st
200 p
cs, 81 D
PM
O
Move
d to B
uild
ing -
2
Move
d to
Defe
ctiv
e L
ine -
7
2007: Historical High Defect Rate PADS Revised By MGIS Process Engineering
Jim Green & Bill Werner – 02/20/2008
19
DFM
ITEM PART NUMBER PCBA NAME Flextronics
Manufacturability Score
PCBA QTY
PCBA Ops
Tot OpsDefect
QtyDefect Type(s)
(Process)DPMO
1 TRIAG63360-00-CQ Power 100% 124 797 98828 3Solder Excess Lifted
Pin Wrong Comp.30
2 TRM62180-00-CQ LNA 100% 36 467 16812 0 None 0
3 TRM61697-00-CQ Keypad 100% 124 222 27528 10False Fail, (7)
Component Misaligned, (3)
363
4 TRM62170-00-CQ Dude Unique 100% 14 1095 15330 1 Component Hieght 65
5 TRM63370-00-DQ CPU 100% 8 3164 25312 1 Solder Insufficient 40
6 TRM52260-30-NQ KRYPTON 100% 44 1002 44088 7 Shorted Trace, Bridge, Missing, Height, No Boot
159
7 TRM52610-30-CQ Cradle Swipe 100% 150 20 3000 0 None 0
8 TRM52881-30-EQ Cradle Connector 100% 150 71 10650 0 None 0
9 TRM52981-30-MQ Serial Clip 100% 20 238 4760 0 None 0
10 TRM62280-00-AQ LNA 100% 36 322 11592 0 None 0
11 TRM62170-10-BQ Dude 100% 10 747 7470 1 Missing Component 134
PCBA Post Build Reports, Summary Received Dec-2007 - 2008 DPMO & DEFECTSDESCRIPTION
20
MGIS warranty costs vs previous 12 month average revenue
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
Jan-
06
Feb
-06
Mar
-06
Apr
-06
May
-06
Jun-
06
Jul-0
6
Aug
-06
Sep
-06
Oct
-06
Nov
-06
Dec
-06
Jan-
07
Feb
-07
Mar
-07
Apr
-07
May
-07
Jun-
07
Jul-0
7
Aug
-07
Sep
-07
Oct
-07
Nov
-07
Dec
-07
In an $80M business, a reduction in warranty costs from 2% to 1% is a savings of $800,000 per year.
A measurable portion of this is due to improved PCBA reliability.
21
Slide of first run of older board - buffalo
22
ORCA 1st 200 pc Production BuildPost Build Quality Report
FailWorkCenter (All)
Count of DescriptionDescription Total
Component Missing 57Component Misaligned 53Component Wrong 36Component Height 26False Failure 21Solder Bridge to Leads 14Solder Insufficient 12Upside down component 9Out of Spec Component 7Solder Excessive 7Inverted component 6Contamination 6Manufacturing Error 5Component Electrical Failure 3Epoxy Excessive 2Lifted pin 2Wrong Rework 1Solder Cold 1No Wetting Solder 1Material/Component Damaged 1
Boards run 193 Localización incorrecta del cable 1Total defects 237 DPMO 245 Open trace 1Solder joint + components 5008 Program Wrong/Missing 1Total opportunities 966544 Grand Total 273
DPMO ANALYSIS
23
ECHO 1st 200 pc Production BuildPost Build Quality Report
FailWorkCenter (All)
Count of DescriptionDescription Total
Component Missing 21Solder Insufficient 7Component Height 5False Failure 4Solder Bridge 3Comp. Damaged 3Comp. Misaligned 2Comp. Elect. Fail 2Wrong Polarity 2out of Tolerance 1Contamination 1Open trace 1Comp. Tombstone 1Solder Cold 1Solder Excessive 1Grand Total 55
Boards run 200Total defects 55 DPMO 81Solder joint + components 3390Total opportunities 678000
DPMO ANALYSIS
24
0
50
100
150
200
250
300
350
400
450
500
Dec
-06
Jan-
07
Feb
-07
Mar
-07
Apr
-07
May
-07
Jun-
07
Jul-0
7
Aug
-07
Sep
-07
Oct
-07
Nov
-07
Dec
-07
Jan-
08
Feb
-08
DP
MO
Buffalo ORCA ECHO DPMO Goal
Agriculture PCBA DPMO Trend Dec 06 – Dec 07Buffalo - ECHO - ORCA
Buffalo Production Start, 500 DPMO
ORCA Production Start, 250 DPMO
ECHO Production Start, 81 DPMO
End Q3-2007, Process Issues
25
Ag ICT Yield Trend , Actual & Goal, All Boards Combined, 2008-2009
85%86%87%88%89%90%91%92%93%94%
Jan-
08
Feb
-08
Mar
-08
Apr
-08
May
-08
Jun-
08
Jul-0
8
Aug
-08
Sep
-08
Oct
-08
Nov
-08
Dec
-08
Jan-
09
Feb
-09
Mar
-09
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep
-09
Oct
-09
Nov
-09
Dec
-09
ICT
Yie
ldActual ICT Yield ICT Yield Goal
Ag Escapes Trend , Actual & Goal, All Boards Combined, 2008-2009
5%
15%
25%
35%
45%
55%
65%
Jan-
08
Feb
-08
Mar
-08
Apr
-08
May
-08
Jun-
08
Jul-0
8
Aug
-08
Sep
-08
Oct
-08
Nov
-08
Dec
-08
Jan-
09
Feb
-09
Mar
-09
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep
-09
Oct
-09
Nov
-09
Dec
-09
Esc
apes
Per
cen
tag
e
Escape Goal Escape %
Ag DPMO Trend , Actual & Goal, All Boards Combined, 2008-2009
50
60
70
80
90
100
110
Jan-
08
Feb
-08
Mar
-08
Apr
-08
May
-08
Jun-
08
Jul-0
8
Aug
-08
Sep
-08
Oct
-08
Nov
-08
Dec
-08
Jan-
09
Feb
-09
Mar
-09
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep
-09
Oct
-09
Nov
-09
Dec
-09
DP
MO
DPMO Goal Actual DPMO
26
MGIS ICT Yield Trend , Actual & Goal, All Boards Combined, 2008-2009
90%91%92%93%94%95%96%97%
Jan-
08
Feb
-08
Mar
-08
Apr
-08
May
-08
Jun-
08
Jul-0
8
Aug
-08
Sep
-08
Oct
-08
Nov
-08
Dec
-08
Jan-
09
Feb
-09
Mar
-09
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep
-09
Oct
-09
Nov
-09
Dec
-09
ICT
Yie
ld
Actual ICT Yield ICT Yield Goal
MGIS Escapes Trend , Actual & Goal, All Boards Combined, 2008-2009
5%15%25%35%45%55%65%75%85%
Jan-
08
Feb
-08
Mar
-08
Apr
-08
May
-08
Jun-
08
Jul-0
8
Aug
-08
Sep
-08
Oct
-08
Nov
-08
Dec
-08
Jan-
09
Feb
-09
Mar
-09
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep
-09
Oct
-09
Nov
-09
Dec
-09
Esc
apes
Per
cen
tag
e
Escape Goal Escape %
MGIS DPMO Trend , Actual & Goal, All Boards Combined, 2008-2009
5060708090
100110120130140
Jan-
08
Feb
-08
Mar
-08
Apr
-08
May
-08
Jun-
08
Jul-0
8
Aug
-08
Sep
-08
Oct
-08
Nov
-08
Dec
-08
Jan-
09
Feb
-09
Mar
-09
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep
-09
Oct
-09
Nov
-09
Dec
-09
DP
MO
DPMO Goal Actual DPMO
27
ORCA, top 16 Defect Pareto Jan-Dec, 2008
0
250
500
750
1000
1250
1500
1750
2000
2250
2500
2750
3000
3250
3500C
Mis
sin
g
C M
isa
lign
ed
S B
rid
ge
Fa
lse
Fa
il
S I
nsu
ffic
C W
ron
g
C T
om
bst
on
e
Mfg
. E
rro
r
Pro
g W
rg/M
issg
C E
lect
Fa
il
Da
ma
ge
Ou
t T
ole
ran
ce
Lift
ed
Pin
C P
ola
rity
Ass
y E
rro
r
Process defects
False fails, decrese DPMO and ICT yield
Electrical failures often result from rework and diagnosis
28
All Products, All Defects, All Work Centers, Top 20 Pareto
0
10
20
30
40
50
60
70
Com
p M
isal
igne
d
Mat
/Com
p D
amag
e
Com
p M
issi
ng
Fal
se F
ailu
re
Sol
der B
ridge
Com
p E
lect
Fai
l
Out
of T
oler
ance
Ass
embl
ing
Pro
g W
rg/M
issi
ng
Man
ufac
turin
g E
rror
Inve
rted
com
pone
nt
Lifte
d pi
n
Sol
der I
nsuf
ficie
nt
Com
pone
nt H
eigh
t
Com
pone
nt W
rong
Uni
ts B
ack
to IC
T
Pad
Loo
se
Sho
rted
trace
Scr
atch
ed
Con
tam
inat
ion
Qu
antit
y
In Process defect, (Escape), 44.8%
In Process & Other Defects, 55.2%
29
Ag, All Products, All Defects, All Work Centers Top 20 Pareto, Nov-2006 - Jan-2007
0
100
200
300
400
500
600
700
800
900C
omp
Hei
ght
Com
p M
isal
igne
d
Com
p M
issi
ng
Sol
der
Insu
ffici
ent
Fal
se F
ailu
re
Com
p E
lect
Fai
l
Wro
ng P
olar
ity
Sol
der
Brid
ge
Sol
der
Col
d
Mat
/Com
p D
amag
e
Ass
embl
ing
Lifte
d pi
n
Out
of S
pec
Com
p
Mfg
Err
or
Pro
g W
rong
/Mis
sing
No
Wet
ting
Sol
der
Com
pone
nt W
rong
Ups
ide
dow
n co
mp
Con
tam
inat
ion
Tea
red
off c
omp
30
Ag, All Products, All Defects, All Work Centers Top 20 Pareto, Jun-2008 - Aug-2008
0
100
200
300
400
500
600
700
800
900
1000C
omp
Mis
sing
Com
p M
isal
igne
d
Fal
se F
ailu
re
Mat
/Com
p D
amag
ed
Com
p E
lect
Fai
l
Sol
der
Brid
ge
Sol
der
Insu
ffici
ent
Pro
g W
rong
/Mis
sing
Mfg
Err
or
Ass
embl
ing
S/N
Wro
ng/M
issi
ng
Com
pone
nt H
eigh
t
Lifte
d pi
n
Com
pone
nt W
rong
Inve
rted
com
pone
nt
Fue
ra d
e to
lera
ncia
Out
of S
pec
Com
p
Con
tam
inat
ion
Pad
Loo
se
Sub
-ass
y de
fect
ive
31
Typical Process Defects & Corrective Actions
Process Defects, Root Causes, Corrective ActionsMissing Components: Feeder Defective Feeder Repair
Plugged Nozzles Replace Nozzles
Dry Solder Paste Replace Paste
Fuji Program Adjust Program
Preventative Maintenance Perform Maintenance
Tombstones: Old SMT Pad Geometry Update Geometry
Solder Print Misalignment Printer Adjustment
Poor SMT Placement Adjust SMT Program
Misaligned Components: Feeder Maintenance Perform Maintenance
Running Placement to Fast Slow Down Placement
Old un-Balanced Pad Design Update geometry
Fuji Vision Part Definition Adjust Fuji (P/Ds)
Solder Insufficient: Poor Printer Set-up Adjust Printer
Old Solder Paste Replace Paste
Plugged Stencil Clean More Often
Stencil Aperture Design Adjust & New Stencil Solder Bridging: Poor Printer Set-up Adjust Printer
Stencil Aperture Design Adjust, New Stencil
Old Pad Geometry Our new designs fix it
32
Ag, All Products, All Work Centers, Defects & Escapes9.
6%
13.4
%
5.9%
11.0
%
3.7%
0.8%
0.2%
37.5
%
6.0%
0.2% 0.9%
0.6%
0.3%
0.2%
0.0%
0.1%
2.5% 4.
3%
2.5%
0.2%
0
200
400
600
800
1000
1200
1400
1600
1800
2000TR
MBO
T To
tal
TRM
TOP
Tota
l
TRM
BOTA
OI
Tota
l
TRM
TOPA
OI
Tota
l
TRM
PTH
Tota
l
TRM
5DX
Tota
l
TRM
AUDI
TQA
Tota
l
TRM
ICT
Tota
l
TRM
BOAR
DTTo
tal
TRM
LEAK
TTo
tal
TRM
TUNN
IGTo
tal
TRM
QA
Tota
l
TRM
PRG
Tot
al
TRM
SKY
Tota
l
TRM
RFLA
SHTo
tal
TRM
VACT
EST
Tota
l
TRM
LCD
Tota
l
TRM
FTES
TTo
tal
TRM
FT T
otal
TRM
FINS
P To
tal
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
Qty of Process Defects Percentage of Process Defects
Process Defect Escapes = 55.4%Process Defect Repaired = 44.6%
This slide shows that ~ 55.4% of the process defects are not found until ICT or later. This results in lower ICT, Box Test yields and higher costs. All process defects should be found and repaired prior to ICT. Rework of escapes through the process also impacts reliability.
PCBA Assembly Process
Trimble PCBA Test Stations
33
Cost Avoidance
34
Cost Avoidance of DPMO Reduction
• The prime benefit of DPMO reduction is improved field reliability, and this has been significant.
• However, there is a direct cost savings due to the reduction of rework. At the moment, Trimble does not directly benefit from this cost reduction.
• The following slide shows the beginning of an attempt to understand these savings. We know how many defects we have prevented, but we do not yet know how to determine the cost savings. (Probably a function of the # of boards that require rework + the cost to fix a defect at each machine center * defects fixed at that machine center.)
• Current overall averages (Original baseline = 1000)– Mgis 127– Ag 108
35
Ag - Estimated Cost Savings of DPMO ReductionAg - DPMO Worksheet, v1.0
Delta DPMO = 900Total
Opportunites Total 2007 Total DefectsProduct name PCB Name per board Production Opportunities Prevented
Mako PSD 2,152 9,378 20,181,456 18,163Merf 1,247 9,298 11,594,606 10,435
Orca Main 5,264 16,730 88,066,720 79,260Smart Buffalo RF 1,336 4,066 5,432,176 4,889
Digital 1,792 3,947 7,073,024 6,366I/O 322 3,844 1,237,768 1,114
Buffalo in a Box RF 1,476 3,466 5,115,816 4,604Digital 2,755 3,482 9,592,910 8,634
I/O 141 3,842 541,722 488Ceres Main 5,088 6,000 30,528,000 27,475
Total 64,053 179,364,198 161,428
Percentage Cost per Total TotalWork Center of Defects Defect Defects Cost
SMT 100% -$ 161,428 -$ Wave Solder 0% -$ 0 -$
2nd Ops 0% -$ 0 -$ 5DX 0% -$ 0 -$ ICT 0% -$ 0 -$
Clam Shell 0% -$ 0 -$ Box 0% -$ 0 -$
Final QA 0% -$ 0 -$ OOB Audit 0% -$ 0 -$
Total 100% 161,428 -$
36
The End
• Create a strong partnership with you CEM. Visit them and help them make their jobs easy, be responsive
• PCBAs and Boxes must receive a 100% DFM / post build report ‘score card’ from your CEM
• Be data driven, get all shop floor Pass/Fail and defect type and reference location scans, all work centers
• Use DPMO and In-Process Escape% do not use yields in SMT, Pareto defects, correct high hitters
• Hold weekly / monthly Quality Meetings, issue action items weekly on at least one issue
–
37
Addendum
38
DPMO Reduction - Process
• Ensure DFM design rules are published, understood, followed.– It is the suppliers design rules that count – keep loop closed– Valor, Pantheon DRCs, FAB House DFM reports
• Development of DFM starts with 1st proto and continues through NPI. CEM post build report issues are incorporated in next build.
• Measure and publish detailed defect data per board, all production. Daily internet check of WIP defect issues.
• Drive weekly meetings to determine key problems, perform root cause analysis, and drive corrective action. Monthly metric reviews with management.
• From root causes of factory defects and field failures, update design rules as appropriate. Critical element to close the loop.
• Verify all solder profiles with the ‘Gold Board Profiling Process’.
• Work with Supplier Quality on Factory Health. Regular factory visits.
39
A bit more
40
From the Literature on DPMO
• Creates an environment where the manufacturing process is continuously improved
• Enables accurate estimates of PCBA costs early in the product life cycle for quoting new business
• Creates actionable DFM and DFT processes.• …showing that every heat cycle has a negative impact
on the assembly in some manner.• John Lovell informs me that Seimans does not allow
rework on their VDO boards.
41
Reliability
• Reliability is the ability of the board to work properly over time in the field. It is essentially quality over time. Boards that fail in the field negatively impact the company in many ways.– Warranty costs– Customer dissatisfaction– Costs associated with the logistics of repair,
including lost opportunity costs.
• Defect rework costs are those incurred during the production of the board. As defects are detected (e.g. missing part), they must be fixed. The later in the process the defect is found, the higher the rework cost.
42
Reliability Drivers
• There are several drivers of PCBA reliability– Design
• Schematic level issues, including margin• Parts specifications• DfM – using correct design rules
– Process– Parts quality
• Each of these has an impact on reliability. If parts specifications or design margins are inadequate, or the fab is designed or built poorly matched to the assembly process, or if the assembly process is poor. or if out of spec parts are used, the board is more likely to fail.
43
Process
• A poor process will add defects to the assembly, some of which will be detected and some of which will not.
• Those that are not detected will ship to the field and can result in field failures, often during the warranty period.
• Those that are detected will be repaired, which requires extra handling, generally in ways that risk lowering the resulting reliability, and in all cases, adds cost. The later in the process that the defect is found, the greater the cost add-on. Minimizing rework is the goal, soldering rework absolutely reduces reliability.
• Thus, a key element is the reduction of defects during the assembly process. It is not good enough to merely find and fix the defects, they must be prevented from occurring.
44
Guad Data
45
Combined 12 Month DPMO Trend, 2007
MGIS Combined 12 Month DPMO Trend, 2007
0
100
200
300
400
2007
2007
2007
2007
2007
2007
2007
2007
2007
2007
2007
2007
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
DP
MO
Clark & Smurf Combined DPMO Trend GOAL
Ag Combined 12 Month DPMO Trend, 2007
0
50
100
150
200
250
300
2007
2007
2007
2007
2007
2007
2007
2007
2007
2007
2007
2007
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
DP
MO
ORCA, MAKO, Buffalo Combined DPMO Trend GOAL
MGIS & Ag NPI & Prod. Weekly Quality Meetings & CARs
Buffalo SMT, 1st ORCA-E, Mako Missing Comps
Smurf U3 Program, High Rate Missing Comps.
Moved To Line 7
Guad Support, Training, Audits
Guad Support, Training, Audits
Updated to Dec-2007
46
SLR Guadalajara, MGIS ProductionDefect Paretos By Quarter 2006 - 2007
Defects Pareto, Q3-2007
0
100
200
300
400
500
600
700
Qu
an
tity
Defects Pareto Q1-2007
0
100
200
300
400
500
600
700
Qu
an
tity
Defects Pareto, Q2-2007
0
200
400
600
800
1000
1200
1400
Qu
an
tity
Defects Pareto, Q-4 2006
0
100
200
300
400
500
600
700
Qu
an
tity
I do not have the data to modify these, however
I did figure out a good
Way to talk to them
47
SLR/Flex Guadalajara, ProductionTop (3) DPMO Defect Trends for 2006
DPMO Trend, Tombstone, 2006
020406080
100120140160180
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oct
No
v
De
c
DPMO Trend, Missing Components, 2006
020406080
100120140
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oct
No
v
De
c
DPMO Trend, False Failure, 2006
010203040506070
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oct
No
v
De
c
CAR Issued CAR Issued
CAR Issued
CAR Issued New SMT pad Geometries were released for small
chips
48
ORCA prod. Jan -2008 3523, ICT Fails 542, iCT Yield %84.64, Qty Fails Per Board
2982
404
93 28 11 2 2 2 10
500
1000
1500
2000
2500
3000
3500
0 Fails 1 Fails 2 Fails 3 Fails 4 Failss 5 Fails 6 Fails 7 Fails 8 Fails
PCBAs PCBA TotalBuilt Opps Opps3523 5290 18,636,670
Tot Defects 1305 DPMO
70
49
Flex Guadalajara, Production CARS
30 solder insuficient on J1 on CPU (TRM53370) Board due to solder mask on the pads
Confirm that GDL has the corporate stencil design guideline to modify apertures for best printing: Confirmed By Antonio Lopez
Antonio Lopez 2-Nov Closed
16 False Failures in Clark. Ask Marco which where the reasons of this false failures
C.Ortiz 18-Jan Closed
13High failure rate Tombstone in PSD (Mako) board related to Pad design
Date to implement re-designed PSD TRM49549 board. Jeanne Cienfuegos informed that the new Mako boards will not be implemented until after the Agriculture season Update: Waiting for new PCB design and see effectiveness of the new board, THIS ACTION IS ON HOLD.
Bill Werner 15-Nov Closed
Apply loctite to RX, this action contain the issue. Antonio Lopez 18-Apr ClosedReview reflow oven conditions. An external supplier came to calibrate teh reflow oven
Daniel Medina 2-May Closed
a) SMT engineer found a damaged vacuum hose in line 7, The hose has been changed
Daniel Medina 2-May Close
b) Investigate why the damaged hose was not detected in the preventive manteinance
Daniel Medina 10-May Close
32Control the quantity of Bigon (Printing machine cleaner)
Antonio Lopez 3-May Close
33
Redesign the stencil aperture for U1 to apply less volume of solder paste. This is the same component used in Orca, and we had same issue.The issue was solved with new stencil appertures, using same as Orca Digital on U13.
Antonio Lopez 9-May Close
35 Wrong component Every reel change must be changed one by one Arturo Alcala Jun 21th Close
34Misaligned / Missing components at SMT Line 7
Evaluate by trhid party the status fo the SMT machines.Solectron will perform a retrofit the SMT line 10, and after this mainteinance, move Trimble products to line 10.
Daniel Medina Jun 30th Close
36 Solder Bridge to leads in J4 Modify ORCA I/O pallets (TRIAG66002-00) Antonio Lopez 14-Jun Close
40Solder insuficient on power board (TRM53360) Location U7, U4, U8
Modify stencil appertures on lacation U7, U8, U4. Antonio Lopez 29-Jun Close
Shorts on TRM52260 location U1
31Misligned components on TRM52170-00-B on RX1 & RX2 components.
4 Misaligned / Missing components at SMT Line 7
(Sample of CARs From Our Weekly Quality Meetings with Guad)
Root cause added to STARS
50
ORCA 66001-00-D PCBAs ICT Yield Trend
0
25
50
75
100
125
150
175
200
225
250
275
300
325
350
375
400
425
450
4753/
16/0
7
3/21
/07
3/22
/07
3/23
/07
3/24
/07
3/25
/07
3/26
/07
3/27
/07
3/28
/07
3/29
/07
3/31
/07
4/1/
07
4/2/
07
4/3/
07
4/7/
07
4/8/
07
4/9/
07
4/10
/07
4/11
/07
4/14
/07
4/23
/07
4/24
/07
4/25
/07
5/12
/07
5/13
/07
5/14
/07
5/15
-23/
07
5/23
-30/
07
6/7
to 6
/15
PC
BA
Qua
ntity
/ D
ay T
este
d @
ICT
0.00%5.00%10.00%15.00%20.00%25.00%30.00%35.00%40.00%45.00%50.00%55.00%60.00%65.00%70.00%75.00%80.00%85.00%90.00%95.00%100.00%105.00%
ICT
Yie
ld
TESTED PASSED FAILED YIELD CURRENT GOAL Linear (YIELD)
462 Pcs Tested in ICTsince 5/23, 88.53% Yield !
C/A's - Reduce ICT FF's, Define Cause, Real time feedback from AOI, ICT to SMT
51
MGIS – Estimated cost savings of DPMO reduction
MGIS - Direct Cost savings in 2007 of DPMO reduction
Delta DPMO = 900Total
Opportunites Total 2007 Total DefectsProduct name PCB Name per board Production Opportunities Prevented
Smurf Digital 1,017 1,625 1,652,625 1,487LNA 250 1,625 406,250 366Dude 759 1,625 1,233,375 1,110
Clark CPU 2,718 13,272 36,073,296 32,466Krypton 663 13,140 8,711,820 7,841
LNA 250 13,056 3,264,000 2,938Power 618 13,851 8,559,918 7,704
Barcelona Main 1,038 625 648,750 584
XRS Combined 2315 545 1,261,675 1,136
Total 58,819 60,550,034 54,495
Percentage Cost per Total TotalWork Center of Defects Defect Defects Cost Saved
SMT 100% -$ 54,495 -$ Wave Solder 0% -$ 0 -$
2nd Ops 0% -$ 0 -$ 5DX 0% -$ 0 -$ ICT 0% -$ 0 -$
Clam Shell 0% -$ 0 -$ Box 0% -$ 0 -$
Final QA 0% -$ 0 -$ OOB Audit 0% -$ 0 -$
Total 100% 54,495 -$
52
Where to from here
• Expand training on integration with box mounting