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The Changing Healthcare Industry:Crossing the Shaky Bridge
September 10th, 2015
Jeff SommerDirector
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• In the past 36 months, the healthcare field has experienced considerable changes with an increased number of rural-urban affiliations, physicians transitioning to hospital employment models, flattening volumes, CEO turnover, etc.
• Federal healthcare reform passed in March 2010 with sweeping changes to healthcare systems, payment models, and insurance benefits/programs
• Many of the more substantive changes will be implemented over the next two years
• State Medicaid programs are moving toward managed care models or reduced fee for service payments to balance State budgets
• Commercial insurers are steering patients to lower cost options
• Thus, providers face new financial uncertainty and challenges and will be required to adapt to the changing market
The Healthcare Environment Has Changed!
INTRODUCTION
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Growth of High Deductible Plans
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Underinsurance Rates Among Adults Who Were Insured All Year by Source of Coverage at the Time of Survey
Source: http://www.commonwealthfund.org/publications/issue-briefs/2015/may/problem-of-underinsurance
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Reduced Readmission Rates
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
CMS: 2,610 PPS hospitals to receive penalties in 2015Source: Centers for Medicare and Medicaid Services, Offices of Enterprise Management
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Trend of Lower Inpatient Use
Inpatient Days per 1,000 Persons, 1991 – 2011
91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11400
600
800
1,000
883.9
600.374890882947
Inpa
tient
Day
s pe
r Tho
usan
d
Source: Avalere Health analysis of American Hospital Association Annual Survey data, 2011, for community hospitals. US Census Bureau: National and State Population Estimates, July 1, 2011. Link: http://www.census.gov/popest/data/state/totals/2011/index.html.
Compound Adjusted Annual Rate Decline of 2%
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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• Declining Patient Volumes
Market Overview – Results
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
Source: Kaiser State Health Facts, kff.org
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013130
135
140
145
150
155
160
165
170
West Virginia Hospital Admissions per 1000 Population
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SGR Fix – Rate Changes Summary
Time frame Rate Increase
2016 – 2019 0.5%
2020 – 2025 0%. Adjustments made based on physician’s choice to participate in 2 track program of MIPS or APM program• APM 5% bonus (2020 – 2024; fee increase of
0.75%/yr.)• MIPS -4 to +9%
2026+ • 0.75% for physicians participating in MIPS (Merit-Based Incentive Payment System) or an APM (Alternative Payment Model) program
• 0.25% for all other physicians
Sources: Health Affairs, Modern Healthcare, Congressional Budget Office
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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SGR Fix – Implications (Source: H&HN Daily 4/6/2015) • Accelerating the replacement of Medicare¹s fee-for-service payments to
physicians with risk-based alternatives• Implication: Hospital participation in patient-centered medical homes, bundled
payment and accountable care organizations as partners with their physicians is a business imperative. If a hospital is not active in these pursuits, nonemployed physicians might find business partners with capital, expertise and infrastructure elsewhere.
• Increasing Medicare payments to physicians by 0.5 percent per year through 2019 is hardly enough to offset medical inflation, regulatory compliance requirements in the Affordable Care Act, IT costs for meaningful use and ICD-10 implementation.• These additional operating costs will require hospitals to develop more
sophisticated ways to manage the medical practices they own and support independent practices with whom affiliation is necessary. That might mean deferring capital from other projects to invest in better systems and personnel to assist these practices.
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Service Area
• Coverage Expansion• By 1/1/14, expand Medicaid to all non-Medicare eligible individuals under age 65
with incomes up to 133% FPL based on modified AGI • Currently, Medicaid covers only 45% of poor (≤ 100% FPL)• 16 million new Medicaid beneficiaries; mostly “traditional” patients• FMAP for newly eligible: 100% in 2014-16; 95% in 2017; 94% in 2018; 93% in
2019; 90% in 2020+ • Establishment of State-based Health Insurance Exchanges• Subsidies for Health Insurance Coverage• Individual and Employer Mandate
• Provider Implications• Insurance coverage will be extended to 32 million additional Americans by 2019
• Expansion of Medicaid is major vehicle for extending coverage• May release pent-up demand and strain system capacity• Traditionally underserved areas and populations will have increased provider
competition • Have insurance, will travel!
Market Overview – Healthcare Reform
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Service Area
• Results (Source: Gallup August 10, 2015 Survey)
Market Overview – Healthcare Reform
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
12
Service Area
• Medicare and Medicaid Payment Policies• Medicare Update Factor Reductions
• Annual updates will be reduced to reflect projected gains in productivity • Medicare and Medicaid Disproportionate Share Hospital (DSH) Payment Reductions • Medicare Hospital Wage Index• Independent Payment Advisory Board (IPAB)
• Charged with figuring out how to reduce Medicare spending to targets with goal of $13B savings between 2014 and 2020
• Summary Impact
Market Overview – Healthcare Reform
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
13
Service Area
• Medicare and Medicaid Delivery System Reforms• Expansion of Medicare and Medicaid Quality Reporting Programs • Medicare and Medicaid Healthcare-Acquired Conditions (HAC) Payment Policy
• By Oct. 2014, the 25% of hospitals with the highest HAC rates will get a 1% overall payment penalty
• Medicare Readmission Payment Policy• Hospitals with above expected risk-adjusted readmission rates will get reduced
Medicare payments • Value based purchasing
• Medicare will reduce DRG payments to create a pool of funds to pay for the VBPP• 1% reduction in FFY 2013, Grows to 2% by FFY 2017
• Bundled Payment Initiative• Accountable Care Organizations
• Each ACO assigned at least 5,000 Medicare beneficiaries• Providers continue to receive usual fee-for-service payments• Compare expected and actual spend for specified time period• If meet specified quality performance standards AND reduce costs, ACO receives
portion of savings
Market Overview – Healthcare Reform
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
14
Service Area
• Medicare and Medicaid Delivery System Reforms (continued)• Medicare Accountable Care Organizations (continued)
• 154 ACOs effective August, 2012• 287 ACOs effective January, 2013• 391 ACOs effective January, 2014• 426 ACOs effective January 2015
• More than 70% of the U.S. population now live in localities served by ACOs and almost 44 percent live in areas served by two or more
• 5.6 million Medicare beneficiaries, or about 16% of total Medicare fee-for-service beneficiaries, now in Medicare ACOs
• These organizations also provide care to 35 million non-Medicare patients, about 6 % more than last year
Market Overview – Healthcare Reform
http://www.kaiserhealthnews.org/stories/2011/january/13/aco-accountable-care-organization-faq.aspxhttp://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/sharedsavingsprogram/News.html
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
Source: Oliver Wyman, ACO Update: A Slower Pace of Growth in 2014, via healthcare-executive-insight.advanceweb.com
15MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
ACO Growth 2010-2013
16MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
ACO Growth 2010-2013
17MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
ACO Growth – 2015 and beyond
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ACOs – New Regulations
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
• ACO Investment Model (AIM) – October 15, 2014• Goal: help rural providers offset the cost of operating a MSSP ACO• Benefits:
• New MSSP candidates receive upfront fixed payment ($250K) and variable payment based on attributed beneficiary ($36/beneficiary), and monthly variable payment based on attributed beneficiary ($8)
• Upfront payments will be recovered out of shared savings• Pre-payments act as forgivable loan if applicant remains in MSSP for 3
years and meets eligibility and performance requirements• Eligibility
• Accepted into MSSP• Less than 10K lives• No hospital unless CAH or rural hospital > 100 beds• Competitive grant with positive points for providers willing to take
downside risk
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ACOs – New Regulations
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
• Next Generation ACO Model – March 10, 2015• Goal: Test ACO capacity to take on near-complete financial risk in
combination with a stable, predictable benchmark and payment mechanism
• Design/Benefits• Prospectively-set benchmark that incorporates historical and regional
costs• Future trend to incorporate regional trend, patient acuity, and
quality/efficiency discount• Payment options including normal FFS payment, normal FFS plus
monthly infrastructure payment, population based payment; and capitation
• Choice of one of two risk sharing arrangements that determine portion of savings or losses that accrue to the ACO
• Minimum of 10K attributed beneficiaries or 7.5K if deemed rural
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Rural ACO Improvement Act Proposed Legislation – May 25, 2015
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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ACOs – New Regulations – June 4, 2015
• More time under shared savings• Added Track 3: 75% savings on risk sharing plans• New methods to identify which patients are included• Refines policies for resetting ACO benchmarks
• Announces CMS’ intent to propose further improvements to benchmarking
MARKET OVERVIEW
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ACO Investment Model Improvements – June 25, 2015
• Payments• Upfront fixed payment• Upfront variable payment based on assigned beneficiaries• Monthly payment based on number of assigned beneficiaries
• Improvements• Opens eligibility for ACOs in both 2015 and 2016• Removes cap of 10,000 Medicare beneficiaries
MARKET OVERVIEW
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Fee-For-Service Financial ModelAssumptions
• Utilization• Inpatient and Outpatient
• Impact of ACA• Impact of Blue Cross steerage initiatives
• Revenue• Third party price increases• Cost based Medicare revenue• DSH payments (Zeroed out in 2014)• Bad debt % of patient service revenue (75% reduction in 2014)
• Impact of ACA• Meaningful use incentive payments• Other operating revenue• Non-operating gains and
• Expenses• Salaries, wages and benefits• Productivity• Supplies and other
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Age Normalized Use Rate Comparisons – Discharges/1,000
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
Current use rates based on Truven Healthcare Analytics population and discharge estimates by Dartmouth Hospital Service Area (HSA).2021 use rates based on Milliman Governance Institute Presentation (2/2012).
Ranson WVBerkeley Springs WVUS TotalMartinsburg WVRomney WVPetersburg WVGassaway WVKingwood WVMorgantown WVMarlinton WVGrafton WVBuckhannon WVFairmont WVGrantsville WVRonceverte WVSistersville WVClarksburg WVRipley WVHurricane WVElkins WVPhilippi WVSpencer WVHinton WVPoint Pleasant WVWeston WVSummersville WVNew Martinsville WVWV TotalParkersburg WVWeirton WVMontgomery WVSouth Charleston W..Huntington WVOak Hill WVPrinceton WVCharleston WVGlen Dale WVWheeling WVRichwood WVWebster Springs WVBluefield WVBeckley WVMan WVLogan WVWilliamson WV
0
50
100
150
200
250
Normalized Discharges/1,000
159.0
121.1
118
96
70
42
93
61
2021 Minimally Managed Market (High 118/Low 96)2021 U.S. Average (High 93/Low 61)
2021 Highly Managed Market (High 70/Low 42)
25
Fee-For-Service Financial Model – Results
When operating income becomes negative in 2016, cash reserves start to decline
$(18)
$(16)
$(14)
$(12)
$(10)
$(8)
$(6)
$(4)
$(2)
$-
$2
$4
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Mill
ions
Operating income (Consolidated)
• Operational improvement and shared service economies of scale are insufficient to combat
declining utilization
• Can’t cut your way to sustainability
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Service Area
• Medicare and Medicaid Delivery System Reforms (continued)
• Provider Implications• Hospitals are taking the lead in forming Accountable Care Organizations
with physician groups that will share in Medicare savings• Value based purchasing program will shift payments from low performing
hospitals to high performing hospitals• Acute care hospitals with higher than expected risk-adjusted readmission
rates and HAC will receive reduced Medicare payments for every discharge
• Physician payments will be modified based on performance against quality and cost indicators
• There are significant opportunities for demonstration project funding
Market Overview – Healthcare Reform
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Sources: Kaiser Commission on Medicaid and the Uninsured (Medicaid Expansion)The North Carolina Rural Health Research Program (Closures)
Closed Hospitals Since the Beginning of 2010
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
Closure Year CAH PPS MDH SCH
Re-based SCH DSH
Grand Total
2010 2 1 32011 2 2 1 52012 2 5 2 92013 6 5 3 1 152014 7 2 5 1 1 162015 3 4 1 1 9Grand Total 20 20 11 3 2 1 57
Medicare Payment Type
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How Do Real and Projected Spending Compare?
Chart source: The New York TimesData source: CBO
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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• Factors that will have a significant impact on rural hospitals over the next 5-10 years • Difficulty with recruitment of providers and aging of current medical staff
• Struggle to pay market rates• Increasing competition from other hospitals and physician providers for
limited revenue opportunities• Small hospital governance members without sophisticated understanding of
small hospital strategies, finances, and operations• Consumer perception that “bigger is better”• Severe limitations on access to capital for necessary investments in
infrastructure and provider recruitment• Facilities historically built around IP model of care
• Increased burden of remaining current on onslaught of regulatory changes• Regulatory Friction / Overload
• Payment systems transitioning from volume based to value based• Increased emphasis of quality as payment and market differentiator• Reduced payments that are “Real this time”
• 3rd party steerage (surgery, lab, and Imaging), RAC audits
Challenges Affecting Rural Hospitals
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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• Definitions• Patient Value
• Accountable Care:• A mechanism for providers to monetize the value derived from
increasing quality and reducing costs• Accountable care includes many models including bundled
payments, value-based payment program, provider self-insured health plans, Medicare defined ACO, capitated provider sponsored healthcare, etc.
• Different “this time”• Providers monetize value• New information systems to manage costs and quality• Agreed upon evidence-based protocols • Going back is not an option
Quality
Cost
Patient
Value
Future Hospital Financial Value Equation
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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• ACO Relationship to Small and Rural Hospitals
• Revenue stream of future tied to Primary Care Physicians (PCP) and their patients
• Small and rural hospitals bring value / negotiating power to affiliation relationships as generally PCP based• Smaller community hospitals and rural hospitals have value through
alignment with revenue drivers (PCPs) rather than cost drivers but must position themselves for new market:• Alignment with PCPs in local service area• Develop a position of strength by becoming highly efficient• Demonstrate high quality through monitoring and actively pursuing
quality goals
Future Hospital Financial Value Equation
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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• Economics
• As payment systems transition away from volume based payment, the current economic model of increasing volume to reduce unit costs and generate profit is no longer relevant • New economic models based on patient value must be developed by
hospitals but not before the payment systems have converted• Economic Model: FFS Rev and Exp VS. Budget Based Payment Rev and Exp
Loss Zone
Service Volumes
Dollars
Cost
Revenue
Profit Zone
Future Hospital Financial Value Equation
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Source: Forbes July 7, 2015
Primary Care Compensation
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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• Value in Rural Hospitals
• Lower Per Beneficiary Costs
• Revenue centers of the future
• PCP based delivery system
• CAH cost-based reimbursement
• Incremental volume drives down unit costs
• Once commitment to community Emergency Room, system incentives to drive low acuity volume to CAH
• MedPAC Confusion – Limited Incentives to manage costs???
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
Future Hospital Financial Value Equation
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The Challenge: Crossing the Shaky Bridge
2012 201520142013 2016
Fee for Service
Payment System
Population Based
Payment System
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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• Shaky Bridge• Concern of task force members is that transitioning of the delivery system
functions must coincide with transitioning payment system of rural hospitals, without adequate reserves, will be a financial risk• “Stepping onto the shaky bridge” analogy
• Necessary for hospitals to survive the gap between pay-for-volume and pay-for-performance• Delivery system has to remain aligned with current payment system while
seeking to implement programs / processes that will allow flexibility to new payment system• Delivery system must be ready to jump when new payment systems
roll out
The Challenge
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Finance Function Form
Macro-economic Payment System• Government Payers
• Changing from F-F-S to PBPS
• Private Payers• Follow Government
payers• Steerage to lower cost
providers
Provider Imperatives• F-F-S
• Management of price, utilization, and costs
• PBPS• Management of care
for defined population • Providers assume
insurance risk
Provider organization• Evolution from
• Independent organizations competing with each other for market share based on volume to
• Aligned organizations competing with other aligned organizations for covered lives based on quality and value
The Premise
Network and care management organization• New competencies
required• Network development• Care management• Risk contracting• Risk management
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Implementation Framework – What Is It?• A strategic framework for assisting organizations transition from a payment system
dominated by the FFS payment model to one dominated by population based payment models• Delivery system side addresses strategic imperatives for providers• Provider side addresses strategies for providers to influence the evolution of the
payment system in their market• Requires creation of an integrating vehicle so that providers can contract for
covered lives, create value through active care management and monetize the creation of that value
• Strategic imperatives drive the initiatives that must be designed and timely implemented to successfully make the transition• Each initiative is developed in phases that correspond to the evolution of the
payment models• Work on each initiative needs to begin now so they will be ready to implement
when required
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Implementation Framework – What Is It?
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Delivery System Strategy
• Delivery system must respond to at a similar pace to changing payment models in
order to maintain financial viability
• Getting too far ahead or lagging behind will be hazardous to their health
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
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Payment System Strategy
• Providers have opportunities to “shorten” and “stabilize” the shaky bridge by:
• Working with payers to create transitional payment models
• Initiating development with payers of full-capitation payment models
MARKET OVERVIEW TRANSITION STRATEGIESFRAMEWORK
42
Population Health Strategies
MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES
• A narrow rural/urban provider network focused on patient value
• Aggregates multiple rural/CAH populations for critical mass
• Restricted to payers willing to commit to population health and payment
• On CCO’s terms
• NOT for existing fee-for-service or cost contracts
• Legal entity with corporate powers
• Governance structure for setting strategy, policy, accountability
• Actively secures and manages risk/reward-based payer contracts
• Supports PCP-focused quality & care coordination across the network
• Retains local hospital independence, but with contractual accountability
• Houses care management infrastructure
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• For decades, rural hospitals have dealt with many challenges including low volumes, declining populations, difficulties with provider recruitment, limited capital constraining necessary investments, etc. • The current environment driven by healthcare reform and market realities now
offers a new set of challenges. Many rural healthcare providers have not yet considered either the magnitude of the changes or the required strategies to appropriately address the changes
• Core set of new challenges represents the Triple Aim being played on in the market• Locally delivered healthcare (including rural and small community hospitals) has high
value in the emerging delivery system• “Shaky Bridge” crossing will required planned, proactive approach
• Finance will lead function and form• Maintain alignment between delivery system models and payment systems
building flexibility into the delivery system model for the changing payment system
Conclusions/Recommendations
CONCLUSIONS / RECOMMENDATIONS
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• Important strategies for providers to consider include:• Increase leadership awareness of new environment realities• Improve operational efficiency of provider organizations• Adapt effective quality measurement and improvement systems as a strategic
priority• Align/partner with medical staff members contractually, functionally, and through
governance where appropriate• Seek interdependent relationships with developing regional systems
Conclusions/Recommendations (continued)
CONCLUSIONS / RECOMMENDATIONS
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Jeffrey Sommer [email protected] Sewall Street, Suite 102
Portland, Maine 04102(207) 221-8255
www.stroudwater.com
4646
About Stroudwater
47
About Stroudwater
48
Stroudwater Services
49
Regional and Local Experience
• Recent experience with hospital clients in the Southeastern United States
• Personal experience serving hospital clients in West Virginia