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SOUTHAMPTON COUNTY BOARD OF SUPERVISORS Regular Session i November 25, 2019 10. CITIZENS REQUESTS TO ADDRESS THE BOARD A. ROBERT S. FRY, CHAIRMAN, WESTERN TIDEWATER FREE CLINIC Mr. Bob Fry, Chairman of the Board of Directors of the Western Tidewater Free Clinic (WTFC) has requested a few brief moments on your agenda to update you on their work over the past year and thank you for your support. As you know, the Board included $22,000 in the FY 2020 annual budget for the WTFC - $40,170 was requested based upon their funding formula. A copy of their latest annual report is attached. B. LESLIE M. UTLEY, VOLUNTEER, ANIMAL CONTROL SHELTER Ms. Leslie Utley, a volunteer at the Animal Control Shelter has requested a few moments on your agenda to share recommendations for improving efficiency, reducing risk and building community outreach programs in order to reduce the euthanasia rate and boost local adoptions. Attached herewith are a couple of handouts to which she’ll be referring. C. RYAN GIBBS, PARTNERS AMONG CATS AND CANINES Ryan Gibbs, a representative of “Partners Among Cats and Canines,” which is a local nonprofit that works diligently to find permanent homes for homeless dogs and cats and educate the public on the importance of spay/neuter, has requested a few moments on your agenda to request physical upgrades to the Southampton County Animal Shelter. Attached herewith is a document to which she’ll be referring.
Transcript
Page 1: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

SOUTHAMPTON COUNTY BOARD OF SUPERVISORS Regular Session i November 25, 2019

10. CITIZENS REQUESTS TO ADDRESS THE BOARD A. ROBERT S. FRY, CHAIRMAN, WESTERN TIDEWATER FREE CLINIC

Mr. Bob Fry, Chairman of the Board of Directors of the Western Tidewater Free Clinic (WTFC) has requested a few brief moments on your agenda to update you on their work over the past year and thank you for your support. As you know, the Board included $22,000 in the FY 2020 annual budget for the WTFC - $40,170 was requested based upon their funding formula. A copy of their latest annual report is attached.

B. LESLIE M. UTLEY, VOLUNTEER, ANIMAL CONTROL SHELTER

Ms. Leslie Utley, a volunteer at the Animal Control Shelter has requested a few moments on your agenda to share recommendations for improving efficiency, reducing risk and building community outreach programs in order to reduce the euthanasia rate and boost local adoptions. Attached herewith are a couple of handouts to which she’ll be referring.

C. RYAN GIBBS, PARTNERS AMONG CATS AND CANINES

Ryan Gibbs, a representative of “Partners Among Cats and Canines,” which is a local nonprofit that works diligently to find permanent homes for homeless dogs and cats and educate the public on the importance of spay/neuter, has requested a few moments on your agenda to request physical upgrades to the Southampton County Animal Shelter. Attached herewith is a document to which she’ll be referring.

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Mike Johnson

From: Lynette LoweSent: Thursday, October 17, 2019 3:29 PMTo: Mike JohnsonCc: Jessica RockwellSubject: speaker at the November BOS meeting FW: WTFC

Mike,  Please see below.  Thanks Lynette  

From: Jessica Rockwell [mailto:[email protected]]  Sent: Thursday, October 17, 2019 2:36 PM To: Lynette Lowe <[email protected]> Subject: RE: WTFC  Hi Lynette!  I want to register a speaker for the November 25th meeting. It will be our board member Bob Fry. Please let me know if you got this.  

Thank you, Jessica Rockwell Development Coordinator Western Tidewater Free Clinic  

From: Lynette Lowe [mailto:[email protected]] Sent: Thursday, September 12, 2019 11:47 AM To: Jessica Rockwell Subject: RE: WTFC  Hi Jessica.  All meetings (except the one in December) will be at 7 PM on the fourth Monday night of each month from now through the end of the 2019 calendar year.  

From: Jessica Rockwell [mailto:[email protected]]  Sent: Thursday, September 12, 2019 10:27 AM To: Lynette Lowe <[email protected]> Subject: WTFC  Hi Lynette,  I wanted to email you to get some dates of your upcoming meetings so that we may come and say thank you for Southampton Countys donation to the Clinic?  

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Thank you, Jessica Rockwell Development Coordinator Western Tidewater Free Clinic Email [email protected] Phone 757.923.1060 ext 7012 Fax 757.923.1068 Address 2019 Meade Parkway, Suffolk, Virginia 23434 Website www.wtfreeclinic.org

  Support us!      Like us on Facebook!     

The mission of Western Tidewater Free Clinic is to provide high‐quality, non‐emergency health care to the residents of Western Tidewater who cannot otherwise afford it. __________________________________________________________________________________________ The information transmitted is intended solely for the individual or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of or taking action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you have received this email in error please contact the sender and delete the material from any computer.  

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Mike Johnson

From: Mike JohnsonSent: Wednesday, November 20, 2019 10:36 AMTo: '[email protected]'Cc: Lynette LoweSubject: Southampton County Board Meeting

Good morning, Jessica.  I am pleased to confirm that we have Mr. Fry registered to speak at the November Board of Supervisors meeting.  The open session will begin promptly at 7:00 p.m. on Monday, November 25, 2019 in the Board of Supervisors Meeting Room, Southampton County Office Center, 26022 Administration Center Drive, Courtland.  This matter will appear as agenda item #10 (a).  Chairman Jones will call for Mr. Fry’s comments at the appropriate time.    Best Regards, Mike    Michael W. Johnson County Administrator Southampton County P.O. Box 400 Courtland, VA  23837 757‐653‐3015 

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W E S T E R N T I D E W A T E R F R E E C L I N I C2 0 1 8 S T A T E O F T H E M I S S I O N

Painting A Healthier Tomorrow

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W. Ross Boone, MS, EdSStephie G. Broadwater – Immediate Past ChairA. Barry Cole, CAIRobert “Bob” M. HayesRichard J. Holland, Jr. Steven S. Kirkpatrick, MBARenee Rountree, MHA, CPXP, FACHE Ellen H. SaundersSharon L. Sheffield, MDGeorge F. Staudter Lynne W. Stockman, DOPhyllis Stoneburner, RN, BSN, MBA

TREASURERTimothy “Tim” K. Palmer

SECRETARYMary P. Lindner, RN

CHAIRRobert S. Fry

VICE CHAIRCharles Broadwater, Jr., CBI, M&AMI, MBA

Support W T F CLEGACY GIVING

Please consider this timeless and thoughtful way to support and sustain WTFC. For more information on how you can support WTFC through bequests, trusts, or other legacy gifts, contact Ashley Greene at [email protected] or 757-923-1060, ext. 7025.

GIFTS IN-KIND

WTFC accepts gifts in-kind such as office and kitchen supplies, and meals for our volunteers. Questions about in-kind donations? Contact Kim Oyer at [email protected] or 757-923-1060, ext. 7002.

MATCHING GIFTS

Many companies have matching gift programs that help you stretch your donation and make giving easy. Check with your employer to see if this opportunity is available to you.

SPEAKERS BUREAU

Are you a member of a civic group, church or club that might host speakers from time to time? For speaker information or to schedule a tour, contact Jessica Hunt at [email protected] or 757-923-1060, ext. 7012.

NAP CREDITS

The Virginia Neighborhood Assistance Program (NAP) provides tax incentives to encourage individuals to participate with non-profit organizations. At WTFC, we give these NAP credits to qualified licensed medical and dental volunteers.

MissionOur mission is to provide high-quality, non-emergency health care to the residents of Western Tidewater who cannot otherwise afford it.

VisionOur vision is a healthy community where all people will be inspired and enabled to make healthy lifestyle choices, to use preventive health care, and to access resources to live in a safe and wholesome environment.

ValuesOur core values are excellence, unity of purpose, respect, diversity, integrity, and stewardship of all resources.

2018 Board of Directors

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Robert S. Fry Chet M. HartChair, Board of Directors Executive Director

With a slight dip of the brush, the canvas comes to life and is forever changed by the artist. Similarly, Western Tidewater Free Clinic (WTFC) is also a true work of art, the result of passion and commitment to painting a healthier tomorrow for all who live in our community. Our donors, volunteers, board members, and staff have all created this health home where bursts of color flow, resulting in a beautiful, blended masterpiece. With you as our partners and patrons, we offer our patients hope, strive for tolerance and patience in delivering high-quality healthcare, and allow love to color and complete our mission.

In 2018, WTFC continued to provide record-high numbers of patients with access to life-changing, comprehensive healthcare services. Our pharmacy program processed an all-time record-high number of 30-day prescriptions. No-show rates were reduced and emergency room visits were tracked to better coordinate patient care with Sentara Obici Hospital. In addition, new oral and mental health screening tools were implemented resulting in improved patient referral efficiency. New clinical volunteers were recruited and operational expenses were kept below budget to maximize funds for direct patient care.

Western Tidewater Free Clinic is truly an exquisite painting, colored with love. It belongs to our entire community. With you, we will continue to paint a healthier tomorrow here, one brush stroke and patient at a time.

With gratitude,

“Life is just like a painting. Draw the lines with hope. Erase the errors with tolerance. Dip the brush with lots of patience and color it with love.”

~Robert Tew

Robert S. Fry Chair, Board of Directors

Painting a Healthier Tomorrow, One Patient at a Time

W. Ross Boone, MS, EdSStephie G. Broadwater – Immediate Past ChairA. Barry Cole, CAIRobert “Bob” M. HayesRichard J. Holland, Jr. Steven S. Kirkpatrick, MBARenee Rountree, MHA, CPXP, FACHE Ellen H. SaundersSharon L. Sheffield, MDGeorge F. Staudter Lynne W. Stockman, DOPhyllis Stoneburner, RN, BSN, MBA

Chet M. Hart Executive Director

Obici Healthcare Foundation is the Clinic’s largest annual funder and a vital partner in creating a healthier community for all. The Foundation’s support since our inception has made it possible for WTFC to provide thousands of patients with a health home, improving their well-being and their future.

Sentara Obici Hospital is WTFC’s largest medical partner, providing patient referrals, specialty medical referral services, and specialty care services free of charge to our patients. Last year, Sentara provided numerous free services that were priceless to our patients.

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Offsite Providers1Foot 2Foot Centre for

Foot and Ankle Care

Bayview Ambulatory Surgery Center

Bayview Physicians Group – Ear, Nose, and Throat

Bayview Physicians Group-Pulmonary and Critical Care

Bayview Physicians Group-Rheumatology

Commonwealth Vascular Institute

Eastern Virginia Medical School (EVMS)

EVMS Strelitz Diabetes Center

Emergency Physicians of Tidewater

Gastrointestinal and Liver Specialists of Tidewater

Hampton Roads Radiology

Laboratory Corporation of America

MRI & CT Diagnostics

Nephrology Associates of Tidewater

Neurology Associates of Suffolk

OB-GYN Physicians, Inc.

Pathology Medical Science Group

Sentara Ambulatory Surgery Center

Sentara Belle Harbor

Sentara Cardiology Specialists

Sentara Infectious Disease Specialists

Sentara Medical Group Anesthesia Specialists

Sentara Obici Hospital

Sentara Podiatry Specialists

Sentara Reference Labs

Sentara St. Luke

Sentara Surgery Specialists

Sentara Vascular Specialists

Sports Medicine and Orthopedic Center

Suffolk Eye Physicians & Surgeons

Urology of Virginia

Virginia Eye Consultants

Virginia Gastroenterology Institute

Virginia Oncology Associates

PHYSICIANS Eli ArusiAnthony DiStasioJoy GreerSharon KeverlineGary SajkoJohn SchaeferSharon Sheffield Lynne StockmanRichard Whalen

NURSESDebra AlphinRobert AquinoKwaku AsareJacquelynn BlackketterPeggy BradshawBobbie ChapmanMandi CreechHolly CruteBarbara DavisHayleigh DiamondClaire EdmondsTracie ElkinsMarie HaasMary HelmerJo Ann HerringAnn HuffMichaela HurleyElizabeth JamesCarla JonesBarbara LiamsMary LindnerSamantha LukeNiketa McDonaldSamuel OldsEmilee PerkinsLakeisha ReidJune RiceMichelle ShabazzJacqueline Sharpe

Soumya ShivashankarCathy Riley-SnyderAudra StoneKeisha ThigpenSandra TonkerEmily VarnerChris Work

MEDICAL ASSISTANTS Briona ClayLena GreenD’Nisha HowzeEunisha HunterJacqueline JarrellSheila Thomas

MEDICAL STUDENTS Kirsten ConsingDaniel EsanSepehr FarrYevgeniy Luts

PHYSICAL THERAPIST Gary Smith

DENTISTS Elizabeth BernhardEmma DodgeRyan DodgeWilliam HerifordR. Leroy HowellRalph Howell

DENTAL HYGIENISTS Susie SlackAnita WalkerSharon Stull

DENTAL HYGIENE STUDENTS Judy AdlenYoung HaChelsea Heimann

Tabetha HouseAmber HuntMadison McLennanKelly MillerNadia PanahiCaitlin RiceNicole RoperKayla Thompson

DENTAL ASSISTANTS Samantha DaySavannah Mattison

MENTAL HEALTH COUNSELORS Sharon BlackHaleigh KelleySheridan MeriwetherCorretta Woodard

PHARMACISTS Dennis AlderDonna EdwardsCarol KesslerDanny Walls

PHARMACIST STUDENTSTieye’ra CunninghamVanessa GariaCourtney NixonDrew StockmanDeShonna Warren

PHARMACY TECHNICIANS Shenita DentPeggy MearsTheresa Seeley

GENERAL Garrett AlderChelsea ArmstrongMaggie BooneChelsie Brown

India BrownMichelle BrownBetty BunchKelsey ByrdJean ClaudNia CookTaylor DoughtieBenjamin DuckMarlene EverettConrad HaasEloise HarrisTe’Neal HarrisRiggan HartPatrick HeardPamela HillAshantiana JacksonBurgundy JohnsonSylvia LeeJames MannPatricia MannEmma McClellandDonna McCloskeyLaQuisa McGloneSue Meadows

Toni MillsGloria MizelleAngela Garcia MoralesMakenzie MyersLee Anne NicholsFrancess OrenugaBelinda PittsShamya PoarchBetty PopeJoanette RagsdaleLori SeagleJames SonnebornJacqueline SpellsKay StephensonBrandi StoneMargaret SwainSymone TaylorDenise TealVictoria WalkerCorie WilliamsDanol WilliamsMary Lee WillisGlenda Gale WilloughbyJulia Wright

Community Crafters

WTFC Board Member Steven Kirkpatrick and WTFC Volunteer Joanette Ragsdale

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Volunteers at Western Tidewater Free Clinic (WTFC) help craft our community with their talents and time like artists bring color and canvas to life. WTFC was founded by volunteers and continues to be a resulting masterpiece of many colors combined to create a healthier community for all. Thank you to these volunteers who make our colors richer, more passionate, and more alive, while changing lives every day.

Page 9: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

FISCAL YEAR 2018* FISCAL YEAR 2017*

Operating Revenue Sources Foundations ..........................................$1,074,883 .............. 55.8% ........................ $1,023,035 .............. 58.0%Municipalities .......................................... $226,385 ............... 11.8% ........................... $185,492 .............. 10.5%Individuals ............................................... $168,787 ................ 8.8% ............................$139,116 .................7.9% Virginia Association of Free and CharitableClinics (VAFCC) ....................................... $220,503 ............... 11.5% ........................... $198,263 ............... 11.2%United Way ............................................... $54,758 ................ 2.8% ............................. $58,369 ................ 3.3%Other Income ........................................... $70,354 ................ 3.7% ............................. $36,165 ................ 2.0% Patient Donations ..................................... $41,538 ................ 2.2% ............................. $38,187 ................ 2.2%Civic Groups ............................................. $21,485 .................1.1% ............................. $22,850 ................1.3%Businesses ............................................... $33,898 .................1.8% ..............................$47,840 ................ 2.7%Faith Based ............................................... $12,979 ................ 0.7% ............................. $15,798 ................ 0.9%

TOTAL ................................................. $1,925,570 ...............100% .........................$1,765,115 ...............100%

Operating Program Expenses Clinical Services ................................... $1,610,912 .............. 85.5% .........................$1,479,740 .............. 85.7%Management and General ...................... $145,670 ................. 7.7% ........................... $132,004 .................7.6% Fundraising ..............................................$127,456 ................ 6.8% ............................$115,558 ................ 6.7%

TOTAL ................................................. $1,884,038 .................100% .........................$1,727,302 .................100% Change in Net Assets ............................. $49,606 .........................................................$37,813

*Note: The amounts above do not include in-kind income and expenses. Western Tidewater Free Clinic defines fiscal year as January 1 through December 31.

2018 Paint by Numbers

Civic Groups, Faith Based 1.8%

Patient Donations 2.2%

United Way 2.8%

Other Income 3.7%

Individuals, Businesses 10.6%

VAFCC 11.5%

Municipalities 11.8%

Foundations 55.8%

Fundraising 6.8%

Management and General 7.7%

Clinical Services 85.5%

Revenue 2018 Expenses 2018

Page 10: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

WTFC volunteers Stephie G. Broadwater and Virginia L. Savage, RN, BSN, MSN were honored at the 2018 Hampton Roads Volunteer Achievement Awards

(HRVAA) hosted by Volunteer Hampton Roads. Stephie Broadwater was honored with the Best of Board award for her work as an active WTFC

board member since the Clinic was opened in 2007. She is the immediate past Chair, serving two terms in that role and totaling almost 1,900 hours of time donated. Virginia Savage received an Individual Adult Volunteer award for her community changing work, tireless passion and untold hours that resulted in

WTFC being formed. She spent a decade on the WTFC board of directors, donating more than 1,300 hours during that time. Volunteers are the lifeblood of WTFC, and Stephie and Virginia have made an incredible difference at WTFC

with their dedication and commitment to our mission. WTFC Past Board President Virginia Savage and WTFC Immediate Past Board Chair Stephie Broadwater

Works of Art

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WTFC staff and volunteers are committed to the Clinic mission – providing healthcare to those in need and without access to it. In many cases, our patients’ overall wellbeing has declined for years without health insurance and healthcare. Shelly worked part-time as a school bus driver and suffered from multiple chronic

illnesses including diabetes, heart disease, and sleep apnea and required a colostomy bag. Shelly could not afford her critical medications and her health was further declining. She turned to WTFC for help. At the Clinic, Shelly quickly received

medical, dental, and pharmacy services. Once Shelly received disability benefits she told the staff and volunteers good-bye, but her sister, Sharon, never forgot the comprehensive, life-changing care Shelly had received at WTFC. Tragically, due to

past health neglect and extreme heart failure, 49-year old Shelly passed away in the spring of 2018. Her sister is now a Clinic donor, giving in Shelly’s memory. Sharon

says she is “donating to the people that helped her sister when no one else would.”

Sharon Reid and Shelly Boose

Through true community collaboration, WTFC patient Mary Grissom was given a priceless gift of hearing. The Bennett’s Creek Sertoma Club, which

raises funds to benefit individuals suffering from hearing and speech impairments, originally brought the idea to WTFC, asking if there might

be a Clinic patient who needed their help. WTFC Charge Nurse Cathy Culbertson immediately thought of Mary. Mary had suffered hearing loss

for 15 years, leaving her disconnected from life and struggling to hold conversations. Dr. Carrie Knox of Knox Audiology & Hearing Care joined the efforts and outfitted Mary with a Starkey Muse hearing aid. Through

tears of gratitude, Mary said, “It’s been a big ear-opener!(back row) Bennett’s Creek Sertoma Club members George Fisher, Les Hall, Mike Smith (front row) WTFC Charge Nurse Cathy Culbertson, patient Mary Grissom, Dr. Carrie Knox of Knox Audiology & Hearing Care

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5

Painting the Picture of 2018

1,627 patients served 19,422 patient

visits

$1donated

= $7in patient services

37,05330-day medications dispensed

~8.6Maverage retail price

~60 4.3hours per volunteer full-time employees

= =hours

volunteers contributed

8,900Patients Served By Locality PATIENT PROFILE

are working full or part-time, many with more than one job

are women

are over the age of 40

live at or below 150% of the Federal Poverty Level = annual income of $38,625 for a family of four

are treated with multiple chronic illnesses, such as hypertension, heart disease, and diabetes

36% 61%76%

84%

90%

James River

Isle of Wight County23% (376 patients)

Southampton County10% (168 patients)

Suffolk56% (908 patients)Franklin

11% (171 patients)

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CAPSTONES $500,000 AND ABOVE Obici Healthcare

Foundation

CORNERSTONES$499,999 – $100,000 Camp Family

FoundationsCity of SuffolkVirginia Association of

Free and Charitable Clinics

VISIONARIES$99,999 – $50,000 Birdsong Corporation*Franklin Southampton

Charities

BENEFACTORS$49,999 – $20,000 Robert B. and Laverne

W. EdwardsIsle of Wight CountySentara Health FoundationTown of SmithfieldSouthampton CountySpecial Fund #4 of

the Hampton Roads Community Foundation

Susan G. Komen for the Cure

United Way of South Hampton Roads**

Violet Greco FoundationVirginia Eye FoundationVirginia Health Care

Foundation

AMBASSADORS $19,999 – $10,000AnonymousCommunity Action

Coalition of VirginiaFranklin-Southampton

Area United WayPruden FoundationTowneBank Foundation*

CHAMPIONS $9,999 – $5,000AAPI of Hampton RoadsAnonymousThe Bank of America

Charitable FoundationBirdsong Trust FundDelta Dental of Virginia

FoundationFarmers BankCity of FranklinHampton Roads

Community Foundation- United Way of South Hampton Roads

Mr. and Mrs. David L. Holland

Brenda Joyner and Rick Bodson

Frank KienastThe Millers FoundationThe Pearson Family

FoundationRichard Bennett TrustEllen and Whitney

SaundersB.L. and Penny StanleySuffolk FoundationPerk and G. Lee Taylor

LEADERS $4,999 – $2,5001Foot 2Foot Centre for

Foot and Ankle CareStephie and Charlie

BroadwaterInternational Paper

FoundationDr. and Mrs. B.F. JamisonMax and Mary Lindner IIIPeninsula Community

Foundation of Virginia***Rotary Club of FranklinJim SeibelMr. and Mrs. George F.

StaudterTemple Beth ElWestminster Reformed

Presbyterian Church

PATRONS $2,499 – $1,000A.B. Cole and

Associates Auction and Realty

Amadas IndustriesAnonymous (3)BayPort Credit UnionMr. and Mrs. McLemore

Birdsong, Jr.Dianna BishopBronco Federal Credit

UnionRobert M. Butler, Jr.Kathleen CarlsonDonna W. Carroll

John and Karen Cavanaugh

Chuckatuck Ruritan ClubMr. and Mrs. Thomas

CoxeThe Daniel Zasada

Memorial Tennis and Golf Tournament-Anonymous Donors

Mary Hart and Austin Darden

PJ DeloatchJoseph DvorakEast West Communities,

Hampton Roads DivisionEastern Virginia Medical

SchoolElectric Motor &

Contracting CoMr. and Mrs. Robert FryDennis and Margaret

GartmanThe Gawlicki Family

FoundationSusan B. Girois, MD, MPHSam GlasscockMr. and Mrs. Kevin GoodeSteven and Joy GreerSandy and Chet HartRobert M. HayesBill and Kathy HoffmanMr. Richard Holland, Jr.Dan and Betty HollyHoly Neck Christian

ChurchHome Instead Senior CareAsa JohnsonCarla A. JonesR. Wayne and Terri JonesBonnie and Branch

LawsonLittle Mount Zion Baptist

ChurchLouis & Mary Haddad

FoundationCaroline and Brian MartinKathy and David

McKercher

Charles and Joanne Modlin

North Suffolk Rotary ClubHope and Timothy PalmerPalmer Elder LawPatient FirstBob and Linda PattonMr. and Mrs. Frank RabilRon Williams United

Way Golf TournamentMarsha RooksMr. and Mrs. Jeffry RosnerRotary Club of SuffolkDwight and Jane

SchaubachMark and Kathy SlocombSmithfield Baptist ChurchSturtevant Funeral HomeSuffolk Ruritan ClubUnilever-LiptonWilliam M. Camp

FoundationWindsor Congregational

Christian Church

SUPPORTERS $999 – $500Elaine and James AbichtAllfirst, LLCMiriam A. BeilerMichael and Annette

BeuchlerMr. and Mrs. Charles

BirdsongThe Blair Bros., Inc.Norman BlumensonMs. Randi H. Blumenson

and Mr. Daniel Mussatti, Sr.

Elizabeth and Brenton Burgess

Lee and Kate CrossMs. Cathy P. CulbertsonDG Group Architecture,

PLLCDan and Mary DixonEbenezer UMCCarrie and Rob EstesRoggie Fedro+

General DynamicsGrand Chapter O. E. S,

VA PHACraig B. Haines, Jr.Hallwood EnterprisesRonald and Ethel HartThomas HazelwoodPamela and William HillCalvin and Nita HoltHubbard Peanut CompanyMr. and Mrs. Martin JonesMr. and Mrs. James LynchDebbie McCluskeMr. and Mrs. William R.

Moore, Jr.Nindra FoundationOakland Christian Church

Parr Funeral Home & Crematory

Frank and Sally RawlsJune and Charles RiceThomas and Virginia

SavageMr. Aaron SchaubachNatalie SchaubachSharon L. SheffieldB. Prestley Smith, Jr.Smithfield Farmland Corp.Smithfield Rotary ClubSouthampton Memorial

HospitalSouthern BankSuffolk Elks Lodge No. 685Suffolk Iron WorksTotal Business SolutionsUnited Way of Greater

Philadelphia and Southern New Jersey**

Western Branch MetalsRichard WhalenWindsor Congregational

Christian Church Women’s Fellowship

Woman’s Club of Smithfield

Woodland United Methodist Church

ZB Training Solutions, LLC.

ADVOCATES $499 – $250Mr. and Mrs. Thomas

AppleMr. E. Warren Beale, Jr.Sallie Belle BenedettiW. Ross BooneRobert and Nancy

BrewbakerCarrollton Ruritan ClubTerry and Carl CoddingtonKirstin and Milton CookDominion Energy

Charitable FoundationKay FreyDaniel W. GarlandBetty and Bill GiermakGrandy Farmers MarketLinda and Cecil GwaltneyGwaltney Dental, Family

and Cosmetic DentistryMark and JoAnn HallHolland District

Foundation, Inc.Denson and Robert V.

House, Jr.Hunterdale Ruritan ClubJulie and Everett IrbyKaren and Chris JonesAllyn and Sarah JulienDoug and Brenda KincaidKings Fork Ruritan ClubSusan and Steven

Kirkpatrick

Drs. Venu and Prashanthi Koduri

Dr. and Mrs. J. Mark Lawson

David and Beth LevinDesmond and Rosemary

LongfordMason’s Grill and

SmokehouseMid Atlantic Health

Solutions StaffBetty and Linwood MooreRobert and Diane NelmsMr. and Mrs. Jack

Nurney, Jr.Lynda and Hunter OdomMr. and Mrs. Ronald PackDr. and Mrs. Jeffrey

PersonsLaura and Dick PhillipsRx PartnershipNorma and Kent SpainKeith and Darlene StacyLynne and Thomas

StockmanNancy and Joe WebbMs. Harriet WillsPamela H. WittChris and Byron Work

PARTNERS $249 – $100April AdkisonMrs. Michelle M. AlstonFran AlwoodAnonymous (5)Anonymous BASFSusan R. AshburnTom AtkinsJ. Paul and Maria BadamiWilliam and Taylor BarlowMaxine E. BarnettBarbara and Michael

BelkinBenns United Methodist

ChurchBenns United Methodist

Church Methodist MenBenns United Methodist

Church, Pam Stagg Day Circle

Bethany Presbyterian Church

Harold and Nancy BlytheRandal and Ana BossmanBobbie ChapmanBobby and Jean ClaudEllen CobbDrs. Diana and Paul ConcoMr. and Mrs. David ConlonMr. and Mrs. Richard

CoughlinCourtland Ruritan ClubNancy and Oliver

CreekmoreCross Realty

Dr. John Aalto, WTFC Director of Development Ashley Greene, and Dr. Matthew Dairman with 1 Foot 2 Foot Centre for Foot and Ankle Care’s WTFC community giving donation

Patrons of Our ArtYou, our donors, are the patrons of our art, helping us paint our reds with love, our yellows with hope, and our blues with compassion. Your support is what brings the canvas of color to life at WTFC, ensuring our different shades are more beautiful and vibrant each day. In 2018, we celebrated record-breaking financial support, allowing us to continue to serve record-breaking numbers of patients in need of critical healthcare. Thank you for your patronage and for making our community more beautiful for all!

6

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Kay T. CulpepperTommy and DeeDee

DardenBarbara A. Davis, RNMary and Herb DeGroftDomes Audio Video

EnvironmentsLydia Duke and Bill

Hevener+

Catherine Barlow Duncan

Cindy EberwineMr. and Mrs. Jack EurePatricia and James

FraleyRobert GoetzKatherine and John

GoodwinVickie GrayJames M. and Rebecca

HabelDon and Carolyn HarrisLisa and David HawkGrace HeidtCharles and Donna

HendersonLinda HofflerHolland Lodge #256Holy Faith ChurchHoly Neck Ruritan ClubMonty and Sally HornerJessica HuntJackson Real EstateJanet JohnsonBarbara J. JonesRobert S. “Bobby” JonesPamela JordanJunto Woman’s ClubLadies Auxiliary VFW

Post 4411Neysa and Robert LeeLiberty Spring Ruritan

ClubDrs. Susan and

Bartholomew LoPrestiPeter and Angie LowryMr. Benjamin P. LynchMagnolia Ruritan ClubMain Street Baptist

ChurchJoAnn MajorAllen and Patsy MarkhamMr. and Mrs. Howard

W. Martin, Jr.Mr. and Mrs. Lynn Martin

Martha W. McLeanSue MeadowsAnnette MontgomeryJohn and Barbara MorrisNansemond Insurance

AgencyNaval Submarine LeagueNew Bethany Christian

Church UCCCheryl O’ConnorBetty and Henry H.

Odom, Sr.Oxford United Methodist

Church UMWBob and Pat PaullWilliam A. PeakJean R. PerryRobert and Vicki

PetkewiczPilot Club of SuffolkStephen and Sandra

PoolePurdie Lodge #170 AF

& AMEliza and Jim RaineyNancy S ReidR. Elaine RichardsonJean W. RobbCarleen and Dixon

RollinsJason and Emilie RoweMary Ann and Rob

SaundersSarah and James SchlossVernon and Michelle

SellersSentara Obici Hospital

Administrative StaffSharon SlateKaren and Tom SpenceFred and Marlene StantonMr. Ira SteingoldAudrey StokesNancy StuttsSuffolk MaterialsMalcolm and Sydney

TaborMark ThompsonSandra TonkerTrinity United Methodist

WomenJoyce H. TrumpTuesday Evening Prayer

GroupUnited Full Gospel

Revival Center

United Way of the Virginia Peninsula**

Mr. and Mrs. R. D. Vroman

Dr. and Mrs. James Waddy

Danny and Judy WallsShirley and Jimmy WeaverWesley Chapel UMWKatie and Josh WestMs. Janice F. WhiteJames and Angela WilsonWindsor Ruritan ClubBrian and Emily WoodruffMr. and Mrs. Lynn

WrittenberryDr. Heather Zak-RamsayDr. and Mrs. Andrew

Zasada

FRIENDS $99 – $1Christine J. AkeAmazon SmileBarbara AndersonAnonymous (4)Mr. Robert C. Barclay IVCarolyn Johnson BealeWendy and Ken BillueEmma Jean BradyAnn and Jimmy BrayAlphonso BrockKeshla Renee BumpersSue BurtonPhil and Regina CamachoSalvina J. Cascio-BrewerCentral Hill Women on

MissionPeggy ChappellPeggy ChristianMr. and Mrs. Pat ClarkMr. and Mrs. John B.

CreekmoreMr. James CrockerWilliam R. DardenEllie DashiellCharles F. DawsonJim and Robin DeckerBill and Doris DiggsJacquelin EdwardsJon and Terrie EdwardsRobin EverettJames and Barbara FaheyNancy FortierLinda FrenchJune GallagherBo GarnerGiving Assistant Inc.Charles and Jean GroomDorothy G. GwaltneyGeneva HallJohn and Mary

Lawrence HarrellMonette HarrellDrs. Sandra and Steven

HearneShirley E. HebestreitMargaret Simms HedrickMary and Ray HelmerHome Sweet Home

Care Inc.International Paper

Corporation-Employee Giving Match Program

Rev. and Mrs. T. Floyd Irby, Jr.

Steven and Lynn IveyTanya JauchPhilip and Maye JepsonHerbert and Ellen JonesThomas and Pixie JonesMr. and Mrs. C.F. JordanBruce W. KennedyArt and Mary LatimerAaron and Betty LilleyYvonne and Richard

LovingoodMichael MajorAlmeda McBrideElizabeth and R.H.

McKinneyGloria MizellePatsy S. MorrissetteNewsoms United

Methodist WomenGinger and Bill OwenMr. and Mrs. W.B. OwenBeatrice ParkerRandolph and Norma

PharrReginald PhillipsG. Stan and Charlene

PopeKerry and Joseph PuglisiTeri RahmingJoyce and Bobby RalphPamela S. RitschBernice RogersGloria and Charlie SeitzBrian and Donna SimpsonGlenda SmithMr. and Mrs. Keith A.

SmithSandra L. SpainAnn StephensCathie and Dick StewartMs. Claire StricklandSuffolk Retired

Teachers AssociationMr. and Mrs. David SylviaEileen and Phillip

ThomasonAlice and James ThorpH.M. and DeGloria

VaughnWalters Homemakers

ClubHarold and Karen WertzLinnea WhitlowMorton V. WhitlowMarty WilsonWoman’s Club of

WindsorSarah Wright

GIFTS IN-KINDAARP Suffolk #4030April AdkisonMichelle M. AlstonTracy ArfaouiAudrey BeckAnn BezekCharlene BrickhouseBetty BunchSharon CaffeeRobert CallisJohn Carr

Celebration Christian Church

Chesapeake Care ClinicSherlie CrawfordDelta Sigma Theta

Sorority Inc.-Suffolk Alumnae Chapter

Anthony Distasio IILydia DukeEVMSGamma Epsilon SororityGhent Family MedicineGideons InternationalSandy and Chet HartWilliam D. HerifordHillcrest Baptist Church

WMUHilton Garden Inn

Suffolk RiverfrontJoyce HobbsJessica HuntChristine and T. Floyd

Irby Jr.Bettye JohnsonThelma JohnsonDonna R. KingKings Fork Ruritan ClubMargaret KyleLifetime Women’s

Health and Wellness Centers

William J. LynchPat and Jim MannMary MatthewsJulie MinterDavid S. Monington Jr.Montero Medical

MissionsSusan NeriCindy O’ReillyPilot Club of Suffolk, Inc.Sharon ReidGary RogersRotary Club of SuffolkMark and Kathy SlocombSouthside Baptist ChurchKay A. StephensonCathie and Dick StewartSuffolk Business

Women’s AssociationSuffolk Retired

Teachers AssociationGloria Ann TiaoaquenDonald and Mary WarnerWestminster Reformed

Presbyterian ChurchRuth WhitleyCorie WilliamsWindsor Congregational

Christian ChurchWindsor Fire Extinguisher

Service LLCWomen on Mission of

Central Hill Baptist Church

Dorothy WoodleySusan and Lynn

WrittenberryJohn Yowr

* Multi-year pledge+ Deceased

Dianne Boone Lisa Bradshaw Louwana H. Cochrane Stephanie Edwards Amanda H. Goodwin Ashley Greene Hilda W. Harmon Helen Harris Regina Jones Jasmine Lee Danielle Lumb David Merryfield Karen Nelson Karla Sanchez Luann W. Scott Joseph Skertic Kimberly Steele Elizabeth B. Totten Marianne G. Walston Terrie Weinketz Robin Jenkins Whitley Pamela H. Witt Dana Woodson

United Way of the Virginia PeninsulaAnonymousStephen L. ClarkHuntington Ingalls Industries/Newport News Shipbuilding Employees

Consider designating WTFC to receive some or all of your United Way workplace giving donation. Our Commonwealth of Virginia Campaign (CVC) # is 05035.

**Information compiled from United Way reporting. Individual workplace giving contributions included in United Way total giving.

Elaine and James AbichtMarshall AllenAnonymous (3)The Bank of America

Charitable FoundationMiriam A. BeilerMr. Patrick L. BelcherDr. Elizabeth BernhardKaren BrancheRoggie Fedro+Daniel W. GarlandAshley and Andy GreeneSteven and Joy GreerSandy and Chet HartPamela and William HillJessica HuntAmanda JarrattCarla A. JonesSusan LawrenceSara T. LeggettSue MeadowsKimberly OyerG. Stan and Charlene PopeMr. and Mrs. LeeRoy

RagsdaleMrs. Kathy R. RawlsJune and Charles RiceLouise RossSusan SchaarJames and Dianne

SonnebornJohn and Karen SpeirsRobert and Phyllis

StoneburnerMark and Terrie WeinketzMarsha WinslowPamela H. Witt***These individual donations are included in Peninsula Community Foundation of Virginia total giving.

Corporate Tree of Life

Thelma Johnson, former WTFC patient, donates paper goods

7

1Foot 2Foot Centre for Foot and Ankle Care

A.B. Cole and Associates Auction and Realty

Allfirst, LLCBayPort Credit UnionBirdsong CorporationBronco Federal Credit UnionChuckatuck Ruritan Club

East West Communities, Hampton Roads Division

Eastern Virginia Medical School

Electric Motor & Contracting CoEVMS Office of DevelopmentFarmers BankHome Instead Senior CareNansemond Insurance AgencyPalmer Elder Law

Patient FirstThe Pearson Family

FoundationSentara Obici HospitalSteve W. Bowler –

State FarmSturtevant Funeral HomePerk and G. Lee TaylorTemple Beth El

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IN HONOR OF*Velma Aschenbach

WB and Nell Owen

Bessie Bates Joanette Ragsdale

Dr. Karl Beier Mid Atlantic Health Solutions Staff

Dr. Glenn Bidwell Mid Atlantic Health Solutions Staff

Dr. L.D. Britt June and Charles Rice

Charlie and Stephie Broadwater Robert and Nancy Brewbaker

Jean Claud Terry and Carl Coddington

Cathy Greene Betty and Linwood Moore

Lynn Greene and Ginger Owen Ashley Greene

Parke Griffin Dr. Heather Zak-Ramsay

Chet Hart Susan Schaar

Missy and Kevin Hobart Virginia Savage

Regina P. Jones Jean R. Perry

Regina and Charles Jones Barbara J. Jones

Dr. Steve Julian Jon and Terrie Edwards

David Levin Beth Levin

Mary Lewis Virginia Savage

Caroline Martin Frances Alwood

Judge and Mrs. Joseph P. Massey Ellen and Whitney Saunders

Megan and Chelsey Karen Branche

Mr. and Mrs. Alexander W. Oliver IV Ellen and Whitney Saunders

Jerry Powell Sara Leggett

Frank Rabil Elizabeth and Brenton Burgess

Ruth Claire and Richard Kerr Reinsel Dianna Bishop

Marsha Rooks Susan R. Ashburn

Mr. and Mrs. Robert H. Saunders, Jr. Ellen and Whitney Saunders

Al Scott Suffolk Iron Works

Susie Slack Patsy S. Morrissette

Susan Stone Jacquelin Edwards

Phyllis Stoneburner Terrie Weinketz

Gayle Treakle Kay Culpepper

Julie and Don Wheeler Doug and Brenda Kincaid

Mary Lee Willis Woman’s Club of Windsor

Pamela H. Witt Kathy Rawls June and Charles Rice

IN MEMORY OF*Greg Allen

Marshall Allen

Dr. Alvin “Andy” W. Anderson, Sr. Barbara Anderson

Jesse T. Apple Thomas and Carol Apple

Virginia King Barlow Audrey Stokes

Clem I. Batten Audrey Stokes

Katie Beiler Miriam Beiler

Alice Blumenson Norman Blumenson

Steven W Bowler I. Vincent Behm John and Karen Cavanaugh Sandy and Chet Hart Bonnie and Branch Lawson

Shirley Boyt Linda French

Dr. Aurelius Brantley Carolyn J. Beale

Frances Brock Audrey Stokes

Walter Britt John and Mary Lawrence Harrell

George J. Carroll, Jr. Donna W. Carroll

Dean M. Carter John and Mary Lawrence Harrell

Jack Chapman Barbara Chapman

George E. Corker, Jr. Phyllis Stoneburner

E. Talmadge Darden Robert M. Butler, Jr.

Michael Darden Neysa and Robert Lee

Christine Renae Davis Keshla Renee Bumpers Salvina J. Cascio-Brewer

R. Franklin and Arbee R. Edwards Robert and Laverne B. Edwards

Ann Powell Eley Audrey Stokes

Greg Gillette Doug and Brenda Kincaid

Quentin Goodman Charles and June Rice

David Bert Gray Vickie Gray

Judy Greer Steven and Joy Greer

Conrad Haas Frances Alwood

Mary Lou Barlow Haverty Audrey Stokes

Bill Hevener Doug and Brenda Kincaid

Marvin L. Hoffler, Capt., U.S. Navy Linda Hoffler

Joan Johnson Doug and Brenda Kincaid

Barbara Chapman Jones Karen and Chris Jones

Grace Keen Emma Jean Brady Pat and Joan Clark James Crocker Bill and Doris Diggs Nancy Fortier Margaret Simms Hedrick Home Sweet Home Care Inc. Pamela Jordan Bruce W. Kennedy Aaron and Betty Lilley Desmond and Rosemary Longford Robert and Vicki Petkewicz Nancy S. Reid Sentara Obici Hospital Administrative Staff Suffolk Materials H.M. and DeGloria Vaughn Harold and Karen Wertz Sarah Wright

Ashley Lawson Mark and Elizabeth Lawson

Frank Lewis Virginia Savage

Patrick M. Longford Desmond and Rosemary Longford

Alexander “Mack” P. McLean Martha W. McLean

Joyce Parker Susan Lawrence

Wayland Pond Doug and Brenda Kincaid

Frank and Maud Richardson R. Elaine Richardson

Robert H. Rogers Bernice Rogers

William Slate Sharon Slate

James E. Turner, Jr. Jack R. Baker Harold and Nancy Blythe Ann and Jimmy Bray Phil and Regina Camacho Catherine Barlow Duncan Cindy Eberwine Dennis and Margaret Gartman General Dynamics Charles and Jean Groom Craig B. Haines, Jr. Monette Harrell Chet and Sandy Hart Thomas Hazelwood Shirley E. Hebestreit Monty and Sally Horner Jackson Real Estate Dr. and Mrs. B.F. Jamison Thomas and Pixie Jones Art and Mary Latimer JoAnn Major Caroline and Brian Martin Charles and Joanne Modlin Naval Submarine League Robert and Diane Nelms Bob and Linda Patton Dwight and Jane Schaubach Gloria and Charlie Seitz Brian and Donna Simpson David and Earleen Sylvia Mark Thompson Alice and James Thorp Danny and Judy Walls James and Angela Wilson

Gary Watkins Susan B. Girois, MD, MPH

Keith Webb Maxine E. Barnett

Debra Welge Sue Burton

Jack West Doug and Brenda Kincaid

Russell West Mark and JoAnn Hall

Bradford Lee Wilson Sandra Tonker

Jesse Hollan Witt Pamela Witt

* Honoree’s name is in bold

Honorarium and Memorial Tributes

8

Western Tidewater Free Clinic is honored to have received many beautiful tribute gifts in 2018. Just as works of art come in all different shapes, sizes, and colors, so do these gifts made in tribute of our loved ones. Like masterpieces, these tributes are lasting legacies that make immeasurable impacts on those served at WTFC.

WTFC Nurse Practitioner Regina Jones, NP enthusiastically teaches a Basic Life Support certification class at the Clinic

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Credits

EXECUTIVE DIRECTOR Chet M. Hart, MBA

MEDICAL DIRECTOR Steven P. Greer, MD, FACP

DIRECTOR OF CLINICAL SERVICES Pamela H. Witt, RN, BSN

NURSE PRACTITIONER Regina Jones, RN, NP

DIRECTOR OF DEVELOPMENT Ashley O. Greene

DEVELOPMENT COORDINATOR Jessica Hunt

FINANCIAL COORDINATOR Kim Oyer

FRONT OFFICE/VOLUNTEER MANAGER April Adkison

CLINIC CHARGE NURSE Cathy Culbertson, RN

REGISTERED NURSES Tracie Elkins, RN Debbie McCluske, RN

MEDICAL ASSISTANT Erin Skiba, RMA

WOMEN’S HEALTH PROGRAM Beverly Schramm, RN* Lou Ann Turner, NP* Ginger Vincent, RN

MEDICAL/ELIGIBILITY ASSISTANT Nereida Espinoza

PHARMACISTS Nancy Rogerson, RPh* Caroline Smith, RPh*

PHARMACY TECHNICIANS Rebecca Bartlett, CPhT Nadia Webb, CPhT

DENTIST Charles H. Rawls, Jr., DDS

DENTAL COORDINATOR Monika Patrick, CDA, CMAS

DENTAL ASSISTANT Missy Rapp*

DENTAL HYGIENIST Michelle Alston, RDH*

LEAD FRONT OFFICE RECEPTIONIST Teri Rahming

OFFICE ASSISTANT Edie Matthews

ELIGIBILITY COORDINATOR Anne Deiterich

DATA MANAGER Casey Carlson*

CUSTODIAN Rodney Chesson**Part-time

PRINTERProfessional Printing Center

GRAPHIC DESIGNERCT Design Group

CONTRIBUTING PHOTOGRAPHERS1Foot 2Foot Ashley GreeneChet HartJessica HuntVAFCC

CONTRIBUTING WRITERSAshley GreeneJessica Hunt

PUBLISHER’S NOTE A portion of the cost of professional design and production of this State of the Mission report was generously donated.

Thank You for Your Donation

Sustaining Funding Partners

3

Current WTFC Staff

Clockwise from top left: Pamela Witt, Erina Skiba, Ginger Vincent, Debbie McCluske, Edit Matthews, Cathy Culbertson, Nereida Espinoza, Monika Patrick, Regina Jones and Beverly Schramm

The passion to create art runs deep in the blood of a true artist, just as the passion to serve others runs deep in our Clinic staff. And just as unique pieces of art are born from heart and soul, high-quality, compassionate healthcare at WTFC is born from our staff’s commitment and energy.

Left to right: Kim Oyer, April Adkison, Teri Rahming and Chet Hart

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2019 Meade Parkway Suffolk, Virginia 23434

WWW.WTFREECLINIC.ORG | (757) 923-1060 | [email protected]

The Clinic maintains a 501(c)3 non-profit status and gifts are tax deductible to the full extent of the law.

The Western Tidewater Free Clinic (WTFC) 2018 State of the Mission is intended to provide an overview of the time, talent, and treasure utilized in providing a health home to eligible uninsured residents of Western Tidewater. To that end, the contents of this report have been extracted from personal interviews, existing content, or database information. Therefore we cannot guarantee that this information is error-free. To provide any updates or corrections to this report, please notify WTFC Director of Development at 757-923-1060, extension 7025.

WTFC Director of Clinical Services Pamela H. Witt, RN, BSN was awarded the 2018 Clinical Champion, presented by the Medical Society of Virginia, from Virginia Association of Free and Charitable Clinics (VAFCC) to honor her dedication to the mission of the Clinic for more than a decade. At WTFC, Pam oversees all clinical operations and direct patient care as well as the medication assistance and dental programs. During Pam’s 11 year tenure, she has expanded and sustained vital services while working tirelessly to create a medical home for every single patient that comes to WTFC. Pam’s passion and belief that everyone deserves access to healthcare have always guided her throughout her career. Her clinical skills, caring, and commitment have greatly benefited WTFC – and more importantly our vulnerable patient population. She works tirelessly to create a health home for every single patient and as a result thousands of patient lives have not only been changed by her work, many have been saved as a result of her dedication. We are so proud and grateful Pam chooses to change lives at WTFC!

WTFC Executive Director Chet Hart, VAFCC Chief Executive Officer Linda Wilkinson, WTFC Director of Clinical Services Pamela Witt, VAFCC Board Chair Carol Sale

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Leslie M. Utley, MA.Ed., LEED BD+C 5309 Doon Street Virginia Beach, VA 23464 (757) 842-2402

November 11, 2019 Michael W. Johnson, County Administrator 26022 Administration Center Dr. P.O. Box 400 Courtland, VA 23837 Dear Mr. Johnson, I am a volunteer with the Southampton County Animal Control shelter. I wish to respectfully request to speak during the Citizen Comments section of the Board of Supervisors meeting, scheduled for Monday, November 25, 2019. I would like to submit documentation to you, in advance of the meeting, to supplement the information on which I would be speaking. I hope to provide the Board with details about program development initiatives which could greatly enhance the Southampton County Animal Control Department's ability to reduce euthanasia rates, increase adoption rates, build stronger community partnerships, and open up new revenue opportunities to the County. Specifically, I would like to provide case studies of other Virginia municipal shelters that have benefitted from launching foster care programs, community volunteer initiatives, and educational activities. I greatly appreciate your time and consideration. Kind regards,

Leslie M. Utley

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1

Mike Johnson

From: Leslie Utley <[email protected]>Sent: Monday, November 18, 2019 8:49 AMTo: Mike JohnsonSubject: Re: Citizens Comments Request - Board of Supervisors meeting (Nov. 25)Attachments: 2018-2019_FiscalBudgetReport.pdf; DataSavesLives.pdf;

RescueOrganization_BestPractices.pdf; VA_state_code_facility_requirements.jpg

Good morning, Mike - Thank you again for clarifying! I appreciate your insight into this process! :) To the extent that the Sheriff's Office has remaining funds re-allocated at the end of each fiscal year (2.54% for July 2018-June 2019, and 4.35% for July 2017-June 2018), we will make in-budget requests (such as the purchasing of liability insurance for volunteers) to the Sheriff's Office. I assume that Officer Josh A. Wyche, Sr. will start his new term in this role around January 1, 2020? Some volunteers from our group hope to speak to the urgent need for improved facilities to meet the state requirements for shelter facilities. I understand that this request would be outside of the annual budget allocated for the Sheriff's Office, and would probably best supported by participating in the next round of budge discussions, starting in February? I'd like to focus on sharing recommendations for improving efficiency, reducing risk, and building more effective community outreach programs, which have been shown to increase successful adoptions and reduce intake in many counties and cities. I'd also like to present data (see attached) on the value that the partnership between Southampton County and its non-profit partner PACC have brought, in terms of increase the average save rates for the county from 28% to 72%, since their partnership began in 2015. Our group is struggling to maintain the level of effort needed, year after year, to make the current model sustainable (as there are only a handful of us) without additional support from the County, in the form additional kennel capacity and/or a full-time Office Manager/Transfer Coordinator position. I've included the two documents here, that I'd like to share, DataSavesLives.pdf and RescueOrganizations_BestPractices.pdf. I was planning on printing around 15 copies of these docs for members of the Board (including the 3 newly-elected incoming members), the Sheriff Stutts and Officer Wyche, the current and incoming Treasurers, and yourself. I could drop these off at your office tomorrow morning, if that works? (I'm actually transporting a pregnant dog from Southampton Animal Control tomorrow morning --- since they don't have the facilities required to shelter her, per code --- to a rescue group in Virginia Beach.) As I'm providing this documentation today, may I be allowed to reserve 15 minutes to speak as a separate agenda item? A few of the other volunteers will speak during the Citizens Comments section, and I believe two other volunteer may request to speak to the kennel expansion topic as a separate agenda item. I look forward to hearing from you. Sorry for the long email! Kind regards, Leslie ---------------------------------------------------------------------

MJohnson
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MJohnson
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1

Mike Johnson

From: Mike JohnsonSent: Wednesday, November 20, 2019 10:38 AMTo: Leslie Utley ([email protected])Subject: Southampton County Board of Supervisors Meeting

Good morning, Leslie.  I am pleased to confirm that we have you registered to speak at the November Board of Supervisors meeting.  The open session will begin promptly at 7:00 p.m. on Monday, November 25, 2019 in the Board of Supervisors Meeting Room, Southampton County Office Center, 26022 Administration Center Drive, Courtland.  This matter will appear as agenda item #10 (b).  Chairman Jones will call for your comments at the appropriate time.    Best Regards, Mike    Michael W. Johnson County Administrator Southampton County P.O. Box 400 Courtland, VA  23837 757‐653‐3015 

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Report on Annual Intakes and Outcomes from 2005 – 2018

Southampton County Animal Control and Public Shelter

and Partners Among Cats and Canines (PACC)

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In 2015, Partners Among Cats and Canines (PACC) partnered with the Southampton County Animal

Control Public Shelter to provide low-cost spay/neuter and vaccination services and transfer and

placement coordination assistance. Prior to this partnership, from 2005 – 2014, the Southampton County

averaged a save rate of only 28.2% (70.3% average euthanasia rate) for dogs. After partnering with PACC,

from 2015-2018, the County raised its average save rate to 71.85% (and lowered its average euthanasia

rate to 27.3%) for dogs. PACC has met the need for funding primary through donations and pledges from

the community. Volunteers for PACC assist with placement and transfer to Virginia and U.S. non-profit

rescue organizations through networking, phone calls and social media marketing strategies.

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View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Year Over Year (YOY) Trend: Southampton County Animal Control and Public Animal Shelter (2005 – 2018)

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View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2005): Southampton County Animal Control Shelter

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View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2006): Southampton County Animal Control Shelter

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View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2007): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

*In 2007, PACC incorporated as a 501(c)(3) nonprofit organization, operated exclusively for charitable purposes.

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View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2008): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 27: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2009): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

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View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2010): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

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View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2011): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 30: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2012): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 31: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2013): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 32: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2014): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 33: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2015): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

*Staring in 2015, PACC began partnering with Southampton County to provide vetting, transfer and adoption placement services.

Page 34: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2016): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 35: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2017): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 36: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

View an interactive version of this report on the Petco Foundation Data Saves Lives website: https://www.petcofoundation.org/data-saves-lives/

Intake and Outcome Summary (2018): Southampton County Animal Control Shelter / Partners Among Cats and Canines (PACC)

Page 37: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy
Page 38: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

RECOMMENDATIONS ON BEST PRACTICES FOR

IMPROVING EFFECTIVENESS, REDUCING COSTS AND

DEVELOPING COMMUNITY OUTREACH PROGRAMS

Presented to Southampton County Animal Control and Public Shelter

Page 39: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

COMMON BEST PRACTICES FOR SHELTERS …to help reduce intakes and increase adoptions

TO REDUCE OWNER-SURRENDERS OF PETS

Diverting owner-surrender of pets by providing:

o Obedience training to prevent surrenders based on behavioral problems;

o Access to free or low-cost medical care for pets, to reduce financial barriers;

o Assistance with animal housing, legal humane tethering and/or fencing repair for people who

are facing citations due to inadequate shelter for their pets;

o Access to temporary kenneling or foster-care for owners who moving;

Managed Intake Programs can be implemented most easily when:

o a certified dog-trainer is on staff to provide free, routine obedience training;

o a municipal shelter partners with a non-profit rescue organization to provide free and low-cost

assistance and services;

o a municipal shelter has a foster-care program and a network of potential fosters;

TO INCREASE ADOPTION RATES

To increasing adoptions and placements, shelters are advised to:

o offer open visitation of the shelter for potential adopters during normal business hours and on

weekends;

o establish a formal foster-care program by purchasing annual liability insurance (~$1700/year) for

fosters and volunteers;

o encourage community volunteers to take shelter pets on "day-out" field trips to help reduce the

animal's stress and to promote adoptable pets in public and on social media;

o attend charity-organized adoption events, hosted at local pet-friendly businesses;

o enlist community volunteers to assist at the shelter, to develop community outreach;

Page 40: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

BARRIERS TO SUCCESS IN SOUTHAMPTON COUNTY …and possible solutions to overcome them

ALLOWING COUNTY PRISONERS TO SERVE THEIR WORK-RELEASE AT THE SHELTER

The policy which allows Southampton County prisoners on work-release to conduct supervised

maintenance in the shelter is not worth the free labor that the County receives. This policy legally

prohibits community volunteers from participating in shelter activities and greatly decreases the

shelter's community outreach capability. In effect, there can be no community involvement in the

shelter while prisoners are scheduled to work there.

The loss of potential community partnerships with local businesses, civic organizations, service-

learning groups, and educational field trips is catastrophic in terms of the missed opportunities for

sponsorships & donations, volunteerism, promotion of adoptable pets, marketing activities for the

shelter, educating the public on responsible pet ownership, and sharing information about access to free

and low-cost services. Many municipal shelters do not allow prisoners to work around animals, and

instead, focus on training and enlisting a citizen corps of community volunteers for these roles.

LACK OF LIABILITY INSURANCE FOR VOLUNTEERS

Due to a lack of volunteer liability insurance coverage for volunteers and transporters,

Southampton County is not permitted to place dogs into short-term or long-term foster-care. Dogs that

are otherwise adoptable, but that are experiencing traumatic stress in a shelter environment are

difficult to assess and therefore, more difficult to find homes for. Although we receive many requests

from community members who wish to foster a dog, we are unable to do so, resulting in a more urgent

need to place all dogs quickly and more challenges over which dogs to prioritize. Foster-care programs

allow for a smaller in-shelter population and increase community engagement and support of a shelter.

This lack of liability insurance also prohibits volunteers from transporting dogs to adoption

events at local businesses, such as PetSmart, PetCo and Tractor Supply. These events are often

successful paths for adoption and promotion of shelter pets on social media. However, transporters

sometimes transfer dogs for routine vetting at local clinics. Since there is no formal waiver process, it

seems that Southampton County may be opening itself up to legal risks, should any animal injure a

person or become injured, during transport.

Page 41: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

BARRIERS TO SUCCESS IN SOUTHAMPTON COUNTY (cont'd)

EXTREMELY LIMITED ADOPTION HOURS AND CONTACT INFORMATION

Another barrier to increasing adoptions is the fact that the shelter is only open for one hour on weekday

mornings, from 8:30am – 9:30am. The lone Animal Control officer assigned to assist with adoptions is primarily

tasked with law enforcement for a community of 602 square miles wide. It is not possible for him to also be

available to meet with potential adopters, let alone coordinate health services and obedience training options

with new families. Owner education has been shown by many organizations to be an indicator of success for

new pet owners. Many shelters partner with local veterinary clinics to provide a discount on a first wellness

check and with local pet stores to provide coupons for supplies and food.

Southampton County is unable to support any of these services, with only one Full-Time Employee in the

role. This is why it is paramount to create a full-time Office Manager position within Animal Control, to provide

more availability for potential adopters to visit the shelter (both weekend and weekday hours) to set new

owners up for a successful experience. Many Southampton County residents are not aware of the location of the

shelter and do not know how to contact the shelter to make an appointment.

Although this may seem counterintuitive, most humane societies advocate for requiring new owners to

pay some reasonably small adoption fee for adoptions. First, this fee protects the dogs from being adopted for

nefarious purposes, such as, to be used as bait dogs. Surprisingly, requiring an adoption fee results in a greater

sense of value for each dog and owners who feel more invested in their decision. Not only does this lead to

greater retention of newly adopted dogs, it creates a revenue stream for the County. If the County had charged

a modest $50 fee for adoptions, the following revenue would have been realized for the last few years:

• 2018: 26 adopted dogs @ $50 per adoption = $1300

• 2017: 26 adopted dogs @ $50 per adoption = $1300

• 2016: 27 adopted dogs @ $50 per adoption = $1350

• 2015: 43 adopted dogs @ $50 per adoption = $2150

These revenue numbers may seem trivial, but the annual cost of liability insurance quoted for volunteers at the

Southampton County Shelter is approximately $1700 per year. As stated earlier, a volunteer foster program will

likely result in an increase in adoptions, which in turn, leads to a further increase in revenue. By ensuring greater

access to the shelter, a full-time staff Coordinator to manage the process, enhanced services and consistent

training for new adopters, Southampton County could increase revenue, reduce euthanasia rates, lower the in-

shelter population, and improve staff morale and community perceptions of Southampton County as a whole.

Page 42: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

Southampton County has an inadequate animal shelter. With only 7 runs, it can only legally house 7 dogs at a time.

There is no area for cats so the animal control does not handle cats. Southampton County is 602 square miles with a

population of 18,570 citizens. A small animal shelter with 7 kennels in the back of a garage is not sufficient for the land

mass and population. There is no cat room, no adoption meet/greet area, and no curb appeal for people to locate the

shelter. The paint is peeling in the kennels. There was nothing for the dogs to sleep on until Partners Among Cats And

Canines stepped in and had Ku randa Beds donated so each run would have a bed. Corporal Joyner mans and runs the

animal shelter while there are 2 other officers that "help out" but this is not enough manpower either to answer the

number of animal related complaints. He has even expressed concerns about the inadequacy of the facility. There are

plans in the works on constructing a new facility which is how they get passed by the State Vet on an annual basis.

However, no actions are being taken to construct the facility.

Partners Among Cats And Canines (PACC) started assisting the animal shelter with adoptions and rescue transfers in

2015 (chart below for statistics). The euthanasia numbers have significantly reduced but the volunteers are becoming

drained and suffering from compassion fatigue. A new shelter with a proper staff would achieve the same goals and

more to help the community.

Many of our surrounding counties and cities have upgraded to larger animal control faci lities. For example, Isle of Wight

County, Sussex County, and the City of Suffolk have adequate sheltering facilities for the population and land mass that

they serve. Southampton County needs to upgrade the facility and catch up to the needs of the community.

Where will the money come from you ask? There are many grants available for shelter improvements and/or new

shelter construction. With the right research and grant writing skills, the money to upgrade or build a new facility can be

attained at no cost to the cit izens of Southampton County. There will be an increased cost of daily operations (utilities,

staff, cleaning supplies, etc) but creative budgeting will allow for these added costs. Also, the shelter could start

charging an adoption fee to offset some of the costs; there is currently no adoption fee. The shelter could use work

release inmates for the some of the dai ly operations. Also, there are many volunteer programs that allow for free labor

from the public. Also, there are many donors that would be willing to make donations towards the operation of a new

animal shelter. I am sure that the citizens of Southampton County would agree that the current shelter is not adequate

and that the residents and animals of the county will benefit from a more modernized facility.

Year Intake

2012

2013

2014

2015

2016

2017

2018

~ACC 9'escu.e ~ -6 . ~¥ l\33

~{0..(\~\l(' \) A 75 l-5u '2.·0 2.0 2.

157 ~ 5SlA.-43 26

382

295

290

277

276

254

258

Euthanized

212

198

140

84

77

86

52

R~Q{\ G,'c'os d-' \?, 3 1)~u.:>oocl ~ '{2..6o.d-

~ G.i\ \L~ I \)J>.._ '2..3 e, S \

\v·,~YVL'i~ 7C\0'2.@., ~'f'<"O.\ \ . (.pvY'\

<5Slo- L\Q9.S

Page 43: 10. CITIZENS REQUESTS TO ADDRESS THE BOARD Agendas 2019/11Novembe… · Conrad Haas Eloise Harris Te’Neal Harris Riggan Hart Patrick Heard Pamela Hill Ashantiana Jackson Burgundy

1

Mike Johnson

From: Mike JohnsonSent: Wednesday, November 20, 2019 10:40 AMTo: '[email protected]'Subject: Southampton County Board of Supervisors Meeting

Good morning, Ryan.  I am pleased to confirm that we have you registered to speak at the November Board of Supervisors meeting.  The open session will begin promptly at 7:00 p.m. on Monday, November 25, 2019 in the Board of Supervisors Meeting Room, Southampton County Office Center, 26022 Administration Center Drive, Courtland.  This matter will appear as agenda item #10 (c).  Chairman Jones will call for your comments at the appropriate time.    Best Regards, Mike    Michael W. Johnson County Administrator Southampton County P.O. Box 400 Courtland, VA  23837 757‐653‐3015 


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