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11-1
Obtaining and Laying Out Operating Facilities
Functions Of Operating SystemFunctions Of Operating SystemChoosing The Right LocationChoosing The Right LocationPlanning Physical FacilitiesPlanning Physical FacilitiesRole Of TelecommutingRole Of TelecommutingUsing Standards To Improve Using Standards To Improve OperationsOperations
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11-2McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Elements Of Elements Of Operating SystemOperating System
1)1) System For ChangingSystem For Changinga)a) FormFormb)b) PlacePlacec)c) TimeTime
2)2) Sequence For Inputs > OutputsSequence For Inputs > Outputs3)3) Skills, Tools, Machines For ChangeSkills, Tools, Machines For Change4)4) Instructions/Goods IdentificationInstructions/Goods Identification5)5) Time Frame For CompletionTime Frame For Completion
11-3McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Operating SystemOperating System
InputsInputs ProcessesProcesses OutputsOutputs
11-4McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Operating SystemsOperating Systems
11-5McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Operations/ProductionOperations/Production
“…“…converting inputs converting inputs into outputs for into outputs for
customers.”customers.”
11-6McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Producing A WhopperProducing A Whopper
11-7McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Burger King SystemsBurger King Systems
MarketingMarketing
ProductionProduction
DeliveryDeliveryJohn A. Rizzo/Getty Images
11-8McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Beginning OperationsBeginning Operations
Choose Right LocationChoose Right LocationPlan FacilitiesPlan FacilitiesDecide On Decide On LayoutLayoutImplement PlansImplement Plans
11-9McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Types Of LocationsTypes Of LocationsRetailer- Sells Goods To Retailer- Sells Goods To ConsumerConsumer
Producer- Converts Large Volume Producer- Converts Large Volume Of Materials Into Products For Of Materials Into Products For Others To SellOthers To Sell
Service Company- Provides Service Company- Provides Service To CustomerService To CustomerRetailer or producer?Retailer or producer?
Royalty-Free/CORBIS
11-10McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
LocationLocationFactors- GeneralFactors- General
Access To Work ForceAccess To Work ForceAvailability Of Supplies Availability Of Supplies & Services& Services
Availability Of Availability Of TransportationTransportation
Taxes/RegulationsTaxes/RegulationsAvailability Of UtilitiesAvailability Of Utilities
Scenics of America/PhotoLink/Getty Images
11-11McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Retailer LocationRetailer LocationFactors- SpecificFactors- Specific
Trade AreaTrade AreaPopulation TrendsPopulation TrendsPurchasing PowerPurchasing PowerTrade PotentialTrade PotentialCompetitionCompetitionShopping CentersShopping Centers
Janis Christie/Getty Images
11-12McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Some EclipsSome Eclips
http://eclips.cornell.edu/search?http://eclips.cornell.edu/search?querytext=location&id=id&clipID=querytext=location&id=id&clipID=8176&tab=TabClipPage8176&tab=TabClipPage
http://eclips.cornell.edu/search?http://eclips.cornell.edu/search?querytext=location&id=id&clipID=querytext=location&id=id&clipID=10371&tab=TabClipPage10371&tab=TabClipPage
11-13McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Market LocationMarket LocationVendor LocationVendor LocationLabor AvailabilityLabor AvailabilityTransportationTransportationUtilitiesUtilitiesGovernment/TaxesGovernment/TaxesSchools/RecreationSchools/Recreation
Producer LocationProducer LocationFactors- SpecificFactors- Specific
11-14McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Site Selection Rating SheetSite Selection Rating Sheet
11-15McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Types Of StoresTypes Of Stores
ConvenienceConvenience
ShoppingShopping
SpecialtySpecialtyRoyalty-Free/CORBIS
11-16McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Types Of LocationsTypes Of LocationsDowntown Business DistrictDowntown Business DistrictFreestanding StoresFreestanding StoresShopping CentersShopping CentersDesigned To Draw Designed To Draw TrafficTraffic
Anchor StoresAnchor Stores Royalty-Free/CORBIS
11-17McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Calculating Total RentCalculating Total Rent
Some add 5-7% of gross over $xSome add 5-7% of gross over $x
Source For Determining Average Cost Per Source For Determining Average Cost Per Square Foot In Your City-Square Foot In Your City-
http://www.inc.com/keyword/realestatehttp://www.inc.com/keyword/realestate
Some add 5-7% of gross over $xSome add 5-7% of gross over $x
Source For Determining Average Cost Per Source For Determining Average Cost Per Square Foot In Your City-Square Foot In Your City-
http://www.inc.com/keyword/realestatehttp://www.inc.com/keyword/realestate
11-18McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Planning Physical FacilitiesPlanning Physical Facilities
Determine ProductDetermine Product
Identify Identify
Operations/ActivitiesOperations/Activities
Determine Space NeedsDetermine Space Needs
Decide On Best LayoutDecide On Best Layout
Keith Brofsky/Getty Images
11-19McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Layout ExampleLayout Example
11-20McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
LayoutLayoutTypeTypeProduct orProduct orProcessProcess
GeneralGeneralFinalFinalImplementImplement
11-21McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Issues AboutIssues AboutProduction LayoutProduction Layout
?Space For MovementSpace For Movement?UtilitiesUtilities?SafetySafety?Working ConditionsWorking Conditions?CleanlinessCleanliness?Product QualityProduct Quality?AestheticsAesthetics
Ryan McVay/Getty Images
11-22McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Reasons To TelecommuteReasons To Telecommute1.1. Flexible HoursFlexible Hours2.2. Save On Save On
ClothesClothes3.3. Save On Dry-Save On Dry-
CleaningCleaning4.4. Save On Save On
ParkingParking5.5. Save Commute Save Commute
TimeTime
6.6. Avoid Office Avoid Office PoliticsPolitics
7.7. Not Micro-Not Micro-ManagedManaged
8.8. Time With Time With FamilyFamily
9.9. More More ProductiveProductive
10.10.Helping Helping EnvironmentEnvironment
Source: PageWise, http://idid.essortment.com/telecommutejob_rqzb.htm
11-23McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Telecommuting ConsiderationsTelecommuting Considerations
Access To TechnologyAccess To TechnologyGet Best TechnologyGet Best TechnologyShipping MethodsShipping MethodsSupplies SourceSupplies SourceYear-Round WeatherYear-Round WeatherTransportationTransportationContingency PlansContingency PlansTelecommuting Aptitude Test- Telecommuting Aptitude Test-
http://www.ednes.org/telesol/jc/QuizTSP.http://www.ednes.org/telesol/jc/QuizTSP.htmhtm
Javier Pierini/Getty Images
11-24McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Steps To TelecommutingSteps To Telecommuting
Determine Whether Determine Whether Telecommuting is Telecommuting is Right For You Right For YouDevelop A PlanDevelop A PlanTalk To ManagerTalk To ManagerGet Needed Training/EquipmentGet Needed Training/EquipmentStart TelecommutingStart Telecommuting
Source: CNNMONEY, “Telecommuting: the pitch, Sept. 21, 1999, http://money.cnn.com/1999/09/21/life/q_telecommute/
Ryan McVay/Getty Images
11-25McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Improving OperationsImproving OperationsState ProblemState ProblemCollect/Record Collect/Record InformationInformation
Develop/Analyze Develop/Analyze AlternativesAlternatives
Select/Install/Follow UpSelect/Install/Follow UpSet/Use Performance StandardsSet/Use Performance Standards
TRBfoto/Getty Images