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120130_1Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Physician Outreach Total Solution
Nick Waddell – Senior BDM, Healthcare.
120130_2Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
IM Healthcare Strategy 3 Primary Partner Support Needs
Education– Training– Trends
Navigating the Marketplace– Segment Focus– Best of Breed Vendors/Products– IMHealth Expertise and Dedicated Team
Solutions & Services– Complete HC line-up– Differentiated healthcare-centric solutions– Higher margins
120130_3Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The Trend….
Hospital Physician Networks ExpandingHospital Physician Networks Expanding
Mergers Mergers Acquisitions Acquisitions AffiliationsAffiliationsHorizontal and Vertical “Food Chain” IntegrationHorizontal and Vertical “Food Chain” Integration
120130_4Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The Challenges….
HospitalsHospitalsAmbulatoryAmbulatory ClinicsClinics PracticesPractices
• Overwhelmed IT departments
• Focused on internal EHR and technology projects
• Lack of capacity and familiarity with ambulatory environment
• Lack of IT knowledge, Infrastructure and resources
• Financially constrained
• Must be able to achieve data exchange with “Parent” Hospital
120130_5Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
A ‘framework’ designed to bring physician’s practice into alignment with the hospital IT standards
Flexible menu of products and services
Customizable to each specific need
Fits the business model for this segment
Solution set of key ingredients:– Infrastructure – Mobility– Telemedicine– Cloud Solutions– Services– Support– Document Management
The Solution... “Physician Outreach”
120130_6Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_7Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_8Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_9Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_10Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_11Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_12Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_13Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
The ‘Physician Outreach Solution’
120130_14Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
‘Physician Outreach Total Solution’
120130_15Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Physician Practice Support- Cost/ROI Analysis
Key TakeawaysKey Takeaways
Outsourcing ROIOutsourcing ROI 6 - 9 months6 - 9 months
Huge support personnel Huge support personnel requirements for multiple requirements for multiple practicespractices
Different skill set Different skill set requirements needed requirements needed (ambulatory vs. hospital)(ambulatory vs. hospital)
HOSPITAL PHYSICIAN OUTREACH - IT SUPPORT COST ANALYSIS IT Support Cost Breakdown - Annual
Hospital IT Tasks & Responsibilities 5 - 10 Docs 11-20 Docs 21-40 DocsMan Hours (Est. *) Cost Man Hours (Est. *) Cost Man Hours (Est. *) Cost
Equipment Procurement Processing & Billing 40 $2,600 80 $5,200 160 $10,400
Hardware & Software Installation & Maintenance 80 $5,200 160 $10,400 320 $20,800
Tech Support - PC's, Servers, Printers, Devices, Network 200 $13,000 400 $26,000 800 $52,000
Applications - Decisions, Installation & Support 40 $2,600 80 $5,200 160 $10,400
24/7 System Monitoring & Support 50 $3,250 100 $6,500 200 $13,000
Software Upgrades & Hardware Refresh 60 $3,900 120 $7,800 240 $15,600
Data Storage, Back-up & DR 100 $6,500 200 $13,000 400 $26,000
EHR - Assessment, Training, Rollout, Compliance 160 $10,400 320 $20,800 640 $41,600
HIPAA Security Assessment & Compliance 40 $2,600 80 $5,200 160 $10,400
Phone System Support 20 $1,300 40 $2,600 80 $5,200
Physical Security - Assessment, install & support 20 $1,300 40 $2,600 80 $5,200
Data Migration and Digitization Services 60 $3,900 120 $7,800 240 $15,600
Interoperability 80 $5,200 160 $10,400 320 $20,800
TOTALS 950 $61,750 1900 $123,500 3800 $247,000
Equivelent Manpower Requirements (Annually) .5 People 1 Person 2 PeopleCost of VAR Outsourcing (Est.) $36,000 $60,000.00 $84,000.00Net Savings $25,750 $63,500 $163,000ROI (Time) 9 Months 6 Months 8 Months
120130_16Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
IMHealth Territory Coverage map
Program ManagerTeam
Contact Information
Ext 77846
120130_17Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Brochure and manufacturer data sheetshttp://www.ingrammicro.com/ext/0,,24301_24315_24300,00.html#physician
IMHealth Program Managers–Contact: (800) 456-8000, ext. 77846–Email: [email protected]
Nick Waddell – Snr. BDM – Healthcare–Contact: (949) 459-9251–Email: [email protected]
Physician Outreach Total Solution Resources
120130_18Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Questions?Questions?
