000000_1Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Partner Smart.™

Ingram Micro Ingram Micro

Reseller Services PortalReseller Services Portal

Ingram Micro Ingram Micro

Reseller Services PortalReseller Services Portal

®000000_2Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

RESELLER SERVICES PORTAL RESELLER SERVICES PORTAL (RSP)(RSP)

Over $40 million in expired maintenance Over $40 million in expired maintenance contracts in next 90 Dayscontracts in next 90 Days

The RSP Simplifies the SmartNet Ordering The RSP Simplifies the SmartNet Ordering ProcessProcess

Service is not a 1-time sell, it’s an annuity!Service is not a 1-time sell, it’s an annuity!– Manage Complete Service Contract Life CycleManage Complete Service Contract Life Cycle

– RegisterRegister Service Contracts Easily Service Contracts Easily

– View All Sales Opportunities and View All Sales Opportunities and RenewRenew

– Get advanced notice of contract expirationsGet advanced notice of contract expirations

– View Uncovered Assets & Tech View Uncovered Assets & Tech Refresh Refresh

®000000_3Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

RSP - NEW CISCO QUOTING & RSP - NEW CISCO QUOTING & ORDERINGORDERING

Create EZ Renewal Quotes In MinutesCreate EZ Renewal Quotes In Minutes

One Portal for Cisco SmartNet OrdersOne Portal for Cisco SmartNet Orders

Customers can Create Quotes with their Ingram Customers can Create Quotes with their Ingram Specific PricingSpecific Pricing

More Time to Sell More Cisco HardwareMore Time to Sell More Cisco Hardware– Saves you time, let your customers self-help and Saves you time, let your customers self-help and

create quotes and ordercreate quotes and order

Receive the Same Commission !Receive the Same Commission !

No Other Distributor Provides a Web-based No Other Distributor Provides a Web-based Quoting & Ordering Tool for SMARTnet Quoting & Ordering Tool for SMARTnet

®000000_4Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

For every Cisco order placed through the RSP you willFor every Cisco order placed through the RSP you will

receive an entry to win one of the following prizesreceive an entry to win one of the following prizes

3 Xbox’s3 Xbox’s

3 GPS Devices3 GPS Devices

3 MPS Players3 MPS Players

Contest runs April 30th to July 31st 2008Contest runs April 30th to July 31st 2008

CISCO PROMOTION CISCO PROMOTION

®000000_5Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

OPPORTUNITY NOW AVAILABLE VIA OPPORTUNITY NOW AVAILABLE VIA THE RESELLER SERVICS PORTALTHE RESELLER SERVICS PORTAL

And SMARTnet Ordering!And SMARTnet Ordering!

®000000_6Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

WELCOME EMAILWELCOME EMAIL

®000000_7Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

MY ACCOUNT VALIDATIONMY ACCOUNT VALIDATION

®000000_10Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

SECURITY CREDENTIALS FOR SECURITY CREDENTIALS FOR QUOTINGQUOTING

To start getting quotes in real-time with reseller To start getting quotes in real-time with reseller pricing, you will need the following:pricing, you will need the following:– Ingram Micro ECS:Ingram Micro ECS: The Reseller ECS Credentials are The Reseller ECS Credentials are

required to receive reseller pricing from Ingram Micro. required to receive reseller pricing from Ingram Micro. To request ECS, email To request ECS, email electronicservices@ingrammicro.comelectronicservices@ingrammicro.com

– Cisco CCO ID:Cisco CCO ID: The CCO ID (Cisco Connection Online) The CCO ID (Cisco Connection Online) Credentials are required to submit quotes. To request Credentials are required to submit quotes. To request your CCO ID please contact Cisco at 800-447-9347 or your CCO ID please contact Cisco at 800-447-9347 or visit http://www.imcisco.ca/cisco-services/reseller-visit http://www.imcisco.ca/cisco-services/reseller-services-portal.htmlservices-portal.html for more details

Note: the system will maintain these credentials so Note: the system will maintain these credentials so you will only need to enter them once. you will only need to enter them once.

®000000_11Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

RESOURCESRESOURCES

Register for Upcoming Training Web Seminars, visitRegister for Upcoming Training Web Seminars, visit

www.ingrammicro.ca services divisionwww.ingrammicro.ca services division

Ingram Micro Reseller Services SupportIngram Micro Reseller Services Support– 1-866-490-1304 1-866-490-1304

– servicenow@ingrammicro.caservicenow@ingrammicro.ca

Client Login, Training Materials & Web Demos located:Client Login, Training Materials & Web Demos located:– www.ingrammicro.ca services divisionwww.ingrammicro.ca services division

– You will need you Ingram Partner credentials to access You will need you Ingram Partner credentials to access (different from your Ingram Reseller Services Portal (different from your Ingram Reseller Services Portal credentials)credentials)

000000_12Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Partner Smart.™

®