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HyderabadHyderabad

AssociationAssociation

Coming May 2010: RIDING THE TIGER: Learning Strategies for Leaders during Turbulent TimesPriscilla Nelson and Ed Cohen, published by ASTD Press

www.nelsoncohen.com

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Establishing trust and Intimacy with the Client

Priscilla Nelson

President & CEO, Nelson CohenGlobal Consulting

www.nelsoncohen.com

H derabad Professional Coach Association

Friday, 16th April 2010 | 10:00 11:00 am ISTFriday, 16th April 2010 | 10:00 11:00 am IST

(An International Coach Federation Chapter)www.icfhyderabadchapter.org

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Is it possible to save a coaching

relationship if trust is: Not established

Lost during a session

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Shows genuine concern for the clients

welfare and future Complete attention to client

Shows genuine interest and concern

Demonstrates transference into other areas oflife

Use intuition to check for clarity and

completeness

Ensures alignment with context

16th April 2010 4HPCA Monthly Learning Event

8/3/2019 16 April 2010 - Establishing Trust and Intimacy With the Client - Priscilla Nelson

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What powerful questions would you use to

demonstrate genuine concern

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Continually demonstrates personal

integrity, honesty and sincerity Uses open and honest communication

Conversations are real and responsive, not

rehearsed or scripted Ensures client is ready to move forward

Verifies session context is met

Identifies additional resources

Partners with client to create new content foreach session

16th April 2010 6HPCA Monthly Learning Event

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In our world today many in power fail to

demonstrate integrity. Give an example ofhow you would demonstrate personalintegrity.

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Establishes clear agreements and keeps

promises On time, every time!

Reviews and ensures understanding of

coaching agreement Keeps promises and follow-up as required

Comes to the session FULLY prepared

Maintains the context of the session

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How can you establish clear promises

Internal coach External coach in private practice

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Demonstrates respect for clients

perceptions, learning style, personal being Uses language, tone and volume comfortable to

c en

Adapts own style to clients learning style ,

necessary

,correcting

Encoura es client in ut

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How would a client measure how you show

respect for who they are? What would thatlook like?

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Provides ongoing support for and

champions new behaviors and actions,including those involving risk taking andear o a ure

Acknowledges the issues around risk taking and

Encourages being open to taking risks and

Acts as the clients ambassador/champion

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A key responsibility for a coach is to

encourage and empower. How might youset the stage for this with a client who hasa limited blueprint for success in this area?

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Asks permission to coach the client in

sensitive new areas Careful to request permission before embarking on

new an or sens ve areas

Sees through the clients eyes, not their own

,discussion, or move in a different direction

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Consider an area in your own life that you

would have difficulty being coached on. (Notnecessary to share this here, yet sharing then u u u .

What would a coach have to do for you to feel

What evidence would you need to trust this

coaching goal.

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Coming May 2010: RIDING THE TIGER: Learning Strategies for Leaders during Turbulent TimesPriscilla Nelson and Ed Cohen, published by ASTD Press

www.nelsoncohen.com