18746191 Internship Report Management Information Systems

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Dedication

I dedicate my project to my Parents, to

my Teachers and to my Friends.

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Acknowledgement

All praises to ALLAH Almighty, who guides us when we find no direction and light in

the trackless desert of life. I am grateful to Almighty ALLAH, the beneficent and the

merciful for His kindness to me in every sphere of life and who blessed me with the

opportunity, courage and determination to accomplish this humble contribution towards

knowledge.

I faced a lot of difficulties during the development of internship report. But ALLAH gave

me a lot of patience and due to the continuous encouragement of my friends and other

people concerned; I was able to complete this task.

Only the Almighty ALLAH knows how much difficulties and hardships I have faced

during my degree program. But I am confident and I had a very firm belief in ALLAH

that the Almighty can never waste my hard work.

I wish to express my gratitude to my instructors who generously helped me to complete

this Internship report.

I am highly thankful to the valuable suggestions, comments and skilful thoughts given by

the concerned authorities of VHT for the achievement of our goal. It is not possible to

express my appreciation of the help and guideline afforded me by the management of

VHT. This is only due to their guidance and encouragement that I have been able to

complete my internship. Their advice and suggestions helped me to improve the quality

of my report.

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Executive Summary

Internship was my first step in practical life, through which I learnt a lot and it has aided

me in being well equipped with valuable experience that would help me once I enter the

professional life almost after the completion of my studies. (In the last semester of

MBA) from 15 th of the November 2008 to 10 th of the January 2009.I worked in Vivo

Hydro Technologies as an internee. My association with this company was being a part

of the Information Technology Department. It was a great experience for me and it

helped me in realizing where my potential lies. What I learnt at VHT over the weeks was

how to get along with the people that I have to work with everyday, building

relationships with people, building confidence and improving my

communication skills. This internship has also prepared me for my future career in

Information Technology so this internship has helped me a great deal. The experience

has taught me responsibility, teamwork and how to handle people in tough social

situations. Even though the nature of work was quite basic as an internee but I learnt a

lot for my upcoming professional life and find the internship in the best benefit of

myself. I got training in the IT department and develop an IS first time in my life so thatwas the maiden attempt towards my future in IT.

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Internship Certificate

The Internship Certificate has been sent to Instructor MISI619

via postal mail on 13 th of the January.

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Evaluation Form

The Evaluation Form has been sent to Instructor MISI619 via

postal mail on 13 th of the January.

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Table of Contents

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Sr. # Topic. Page. #

1. Introduction of the sector. 11

2. Overview of the organization. 18

2.1 Brief history of the organization. 18

2.2 Nature of the organization. 21

2.3 Business volume. 26

2.4 Product lines. 28

2.5 Competitors. 54

3. Organizational structure. 55

3.1 Organizational hierarchy chart. 56

3.2 Number of employees. 57

3.3 Main offices. 57

3.4 Introduction of all departments. 58

3.5 Comments on the organizational structure. 61

4. Plan of internship program. 63

4.1 Brief introduction of the branch. 63

4.2 Starting and ending dates of internship. 64

4 .3 Descr ip tion of the depar tment in which I worked. 68

5. Training program. 70

6. Structure of the MIS/IT department. 72

6.1 Department hierarchy. 72

6 .2 MIS/IT depar tment. 73

6.3 MIS/IT operations. 73

7. Functions of the MIS/IT department. 74

7.1 Major functions. 74

7.2 Support to other departments. 86


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1. Introduction of the sector

The sector introduction phase of my report constitutes the fact sheet of water in

Pakistan. It includes how we the people spoil it. How our factories contaminates it. How

our leather tanneries adds toxins to it. The organization in which I do my internship isrelated to the water sector of Pakistan. The second phase of introduction is about the

organization.

Fresh water is fundamental to the survival of humans and most other land-based life

forms. Ninety seven per cent of the earth's water is the salt water of oceans and seas.

Most of the remaining 3 per cent is in polar ice caps, glaciers, the atmosphere or

underground and hard to reach. Only 0.4 per cent is available for use. This water supply

is maintained by water evaporating from oceans and lakes and then falling to the earth as

rain in a process called the water cycle created by the Almighty ALLAH. However,

growing population, increased economic activity and industrialization has resulted in an

increased demand for fresh water. In addition, rapid urbanization is changing patterns of

consumption. This has caused a severe misuse of water resources. Discharging untreated _______________________________________________________________________ _

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sewage and chemical wastes directly into rivers, lakes and drains has become a

traditional habit. Water bodies can no longer cope with the increasing pollution load. In

Pakistan, water is mainly used for industrial, agricultural and domestic purposes.

The following table shows percentage of water consumption for every use.

Purpose Percentage

Agriculture 69%

Industry 23%

Domestic 8%

Since most water is being used by the agricultural sector, irrigation can cause water

logging and salinity. This happens when the water table rises close to the surface of the

soil. If plants do not use this water, it evaporates, leaving salts behind. Even in

uncultivated, barren lands, a water table within 2 meters of the surface can cause salinity

in the soil. If irrigation water containing high levels of contaminants evaporates, it can

result in damage to the soil. The Punjab province draws its major share of drinking water

from the natural ground water aquifer. Ground water becomes contaminated when

chemicals from surface water seep into soil and come in contact with the flowing

groundwater. The movement of groundwater is through open spaces in soil and rock

layers, which is usually very slow, indicating a very low dilution of contaminants.

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According to WHO, groundwater of Lahore up to 700-ft deep has been seriously

contaminated and should not be used for human consumption. In 1989, pollution was

found to a depth of 300-ft, and to 500-ft in 1992.

The ground water pollution:

Municipal Sewage:

Municipal sewage is a major source of pollution. About 2 million wet tones of human

excreta are annually produced in the urban sector of which around 50% go into water

bodies to pollute them. National Conservation Strategy (NCS) states that almost 40% of

deaths are related to water borne diseases. Domestic wastewater collects on the streets

and in low-lying areas. The situation is further aggravated by the addition of untreated

wastes from small-scale industries. In Pakistan, drinking water supply lines and open

sewage drains in the streets are laid side by side. As a result, water is frequently

contaminated when pipes erode. Most main sewers are between 30-50ft below ground

level and are made of 10ft cement sections linked without proper safety seals. Poor

connections combined with deteriorating low quality sewer pipes cause a lot of leakage.

This outflow from sewer mixes with the water table and the contamination is carried to

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deeper levels. Hence the ground water which is considered safe becomes adulterated

with everything from PCBs, lead, cyanides, mercury, solvents, hydrocarbon compounds,

hospital and pharmaceutical industry waste. Ravi teems with toxic industrial effluent and

untreated domestic sewage as soon as it enters Pakistan. This has made it literally a large

open sewer.

Industries:

Industrial wastewater contains toxic chemicals. It is alarming that most industries have

been started without proper planning and waste treatment plants. They just dispose of

untreated toxic waste into nearby drains, canals or rivers. Lahore, Faisalabad, Karachi,Sialkot contribute major pollution loads into their water bodies.

According to an EPD source, 9000 million gallons of wastewater having 20,000 tons of

BOD5 loading are daily discharged into water bodies from the industrial sector.

[Proceedings of International Symposium by CEWR in 1993, Paper by M.A. Saleem].

Automobile service stations are another major contributor to surface water pollution.

Untreated oil, grease and dirt find its way into nearby canals and rivers where it damages

the ecosystem.

The uncontrolled discharge of untreated effluent from tanneries is a growing problem in

Pakistan's leather industry. With exports of tanned leather increasing as a consequence of

more stringent environmental controls curtailing the process in Western countries, severe

environmental degradation is occurring as untreated effluent is released into nearby

water reservoirs and the sea. With scarce land resources, pollution also affects large

numbers of people who live close to the tanneries. The effluent contaminates the sea as

well as the inland water supply, and pollution of the water supply in turn affects the food

supply for the population. Moreover, much of the country is subjected to the air

pollution caused by burning tannery residuals into the atmosphere. All these forms of

pollution have detrimental effects on the health of the Pakistan population. Leather

tanneries in Pakistan produce three categories of waste: wastewater, solid waste and air

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bacterial and parasitic conditions, with 60% of infant deaths caused by water infections.

The long-term effects on human health of pesticides and other pollutants include colon

and bladder cancer, miscarriage, birth defects, deformation of bones, and sterility.

Contamination of fresh water with radionuclide, which can result from mining, testing,

disposal and manufacturing of radioactive material, as well as transportation accidents,

has led to increased incidences of cancer, developmental abnormalities and death.

Cesspools of stagnant dirty water, both in rural and urban areas, account for a large

number of deaths caused by potentially fatal diseases like cholera, malaria, dysentery

and typhoid. Nitrate concentration in water above 45mg/l makes it unfit for drinking by

infants. The nitrates are reduced in body to nitrites and cause a serious blood condition

called the "Blue Baby Syndrome". Higher concentrations of nitrate cause gastric cancer.Untreated and highly toxic industrial sewage is also used for irrigation near major cities.

This can contaminate crops and consequently affect consumers.

Water pollution and our environment:

Karachis untreated wastewater from domestic sewage and industrial estates is

discharged into the Layari and Malir rivers, which fall into the Arabian Sea. This wastehas begun to pose a serious threat to the marine environment, as the channel water is

contaminated not only with bacteria but also with toxic chemicals. Water pollution also

extends a savage threat to wildlife of Pakistan. Animals drink water out of polluted water

bodies, ailing ponds, rivers and streams. This sickens the animals and some may even

die. Oil spills kill thousands of fish in oceans. Extreme pollution of river Ravi has

destroyed the once existing 42 species of fish and the bird life around the river has

migrated to other areas. Survival of small invertebrates, micro fauna and flora is also

threatened.

WHOs point of view:

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WHO has focused its attention on the issues of urban and industrial pollution? It

provides assistance to the industrial sector in reducing polluted discharges into air, water

and soil. The world health organization enhances capacity of industrial sector so that

they can implement environmental solutions. In this regard, training workshops have

been organized on the subjects of industrial waste management and waste minimization

technology. To promote environmental awareness of water pollution issues, a water

pollution monitoring kit (mobile laboratory) was developed by WHO and launched in

the four provinces of Pakistan. The kit is easy to use and is fabricated using cost

effective material. It is capable of monitoring 14 pollutants.

Kasur Tanneries Pollution Control Project:

The Kasur Tanneries Pollution Control Project is helping to reduce the environmental

damage caused by tannery waste. It also aims to improve tanners' technical and

managerial skills and promote environmental awareness among the population to ensure

the long-term sustainability of the industry. In Kasur waste discharge from tanneries

pollutes the air, soil, surface water and underground water, causing serious health

problems because they lie within and around residential areas. Respiratory disorders,diarrhea, dysentery and typhoid. Are the most serious illnesses among the community?

The presence of toxic compounds especially compounds of chromium, represents real

danger to the health of the population nearby. The World Health Organization (WHO)

sets the standard permitted toxic level in drinking water at 0.05 parts per million or ppm.

In Kasur, the level was found to be over 2 ppm, representing a serious health risk to the

local community. Water in the local river consists of domestic sewage and wastewater

from the tanning industry, which farmers use for irrigation, watering the buffaloes and

washing clothes. In order to save the environment, prevent the spread of diseases and

remove the stench, industrial waste from 230 tanneries in the city is now being treated.

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levels . Now at present time there is also a great awareness of drinking pure

and clean water in general public.

From 1998-2008. The water treatment industry has gained its importance

across the country. But the problem is still there that currently Pakistan is

not able to produce Water Fi lt rat ion systems such as reverse osmosis ,

ultraviolet rays etc. These advance instruments are imported from different

countries of the world such as Japan, Malaysia, Germany, U.S.A, England,

and France. Thus i t is too expensive. So the cot tage industry in Punjab

(Sialkot, Gujranwala, Kasur, Faisalabad etc.) is not able to purchase it. The

Government of Pakistan has taken many steps to reduce the cost of filtrationsystem such as by removing import duties on Filt rat ion and Treatment

equipment.

Pakistan's leather industry is one of the major foreign exchange earners for

the country. About 90% of i ts products are exported in finished form.

During 1996-97, the production of leather was about 14.3 million m 2 and

expor t earning amounted to US$ 642 mil lion . There a re some 600tanneries in the formal sector and an equally large number of tanneries

in the informal sector. The chrome tanning method is the most widely used

process in Pakistan's leather sector. However, the vegetable tanning method

and a combinat ion of chrome and vegetable tanning is also applied. The

process includes a number o f different steps during which large quantities of

water and chemicals are applied to the skins. About 130 different chemicals

are used in leather processing, depending on the type of raw material used

and f in ished product . These may be d iv ided into four major c lasses :

pretanning chemicals, tanning chemicals, wet f inishing chemicals and

finishing chemicals. Groundwater is used as the major source of water in

Pakistan's leather industry.

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Leather tanneries in Pakis tan produce a ll three categories of was te :

wastewater, solid waste and air emissions. However, wastewater is by far

the most important environmental chal lenge being faced by Pakistan 's

tanneries. Wastewater: Although the exact quantity varies widely between

tanneries, a normal requirement of around 50-60 l iters of water per

ki logram of hide is suggested. ETPI 's sample audi ts of tanneries in

Pakistan show that in some cases the consumption of water is as high as

three times the suggested requirement. The overall water discharge also

demonstrates a high degree of seasonal and daily fluctuation. For most part,

the current practice is to discharge this water into the local environment

without any treatment . Tannery wastewater is highly polluted and thecontamination observed is many times beyond the limits.

Another which also produces contaminated water is surgical sector of

Si lakot which also produces a great amount of untreated waste water. In

surgica l sec tor the most dangerous chemica ls which are used dur ing

processing are Triclone, H 2 SO 4 (Sulphuric Acid) etc. But the surgical

sector remains unaffected from the European Union restrictions. It is the

need of the hour that Government of Pakistan pays attention towards this

sector also. As there is a lot of coverage in media about tanneries but the

surgical factories are still unveiled.

So to treat this is very expensive. At present there is good news for the

leather sector that China has also introduced i ts water f il t rat ion system

which works equally to all other filtration equipments but its cost is very

cheep. The difference is about 1.8 million rupees. Price of water treatment

system imported from Germany is about Rs.4500, 000 . And the pr ice of

water filtration system imported from China is about Rs. 1800, 000. This is

amazing.

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Vivo Hydro Technologies was founded in 2005 with the motto of Pure

Water for Pure Life . By nature i t i s a p riva te services p roviding

company founded by Mr. Moazzam Elahi (CEO) of the company. The

company is based on water engineering.

Vivo Hydro Technologies carries a wide variety of point of entry filter units ranging

from Water softeners, carbon filtration, and iron removal filters as well as point of use

drinking water systems for residential, commercial and industrial applications. This

includes the best selling residential Reverse Osmosis units. The company caters to the

water aware consumers who have the need for pure clean water. Our professional staff

will help you match your needs to our high quality and competitively priced products.The company uses different brands for installation such as Phillips, L.G. Etc. A complete

list is given below.

The Company has three divisions.

Domestic.

Commercial.

Industrial.

The Domestic division is responsible for home filtration systems such as

drinking water filtration system, and RO (Reverse Osmosis) systems for

swimming pools. The systems installed in this category provide 30 GPD to

1000 GPD. Of water.

The Commercial division is responsible for larger filtration systems and

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these are installed in Hotels, Schools, Colleges and Factories etc. The filters

at commercial level have capacity of 1500 GPD to 30 00 GPD.

And f inal ly the industr ial division is responsible for the installation of

waste water treatments. This includes waste water treatment in industries.

Industries produces thousands of gallons during production process so for

this area industrial water treatments are installed which have a capacity of

5000 GPD to 100,000 GPD.

Industrial water treatment is the major area of business for the company.

Vivo Hydro Technologies has three branches and a head office.

A list of branches is given below.

Vivo Hydro Technologies Kasur Branch.

Vivo Hydro Technologies Sialkot Branch.

Vivo Hydro Technologies Lahore Branch.

Vivo Hydro technologies Narowal Branch.

The Head office of the company is located in Sialkot where I completed my

internship. Kasur branch installs water treat plants in industries and the

other three branches are responsible for Domestic and Commercial as well

as industrial treatment systems.

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Corporate Strategy of the company:

We at Vivo Hydro Technologies provide different types of water treatment services

consistently with high quality, according to the demanding requirements of the water

treatment industry. Our strategy is to be competitive in the market through quality and

efficient operations. As a responsible member of the community, we are committed to

serve the interest of all our stakeholders and contribute towards the prosperity of the

country.

Mission Statement of the company:

Our mission is to offer advanced, convenient, and money saving equipment for water

filtration operations with the implementation of distinctive ideas and expertise. Our

foundation of survival is based on providing valued clients a convenient and affordable

source for water filtration equipment. Products provided by us consumers a way to

eliminate impurities from water with convenience and to improve the taste of drinking

water.

Vision Statement of the company:

To enhance the value for our customers, and strengthen our name while providing the _______________________________________________________________________ _

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finest and most advanced water treatment technology available is principal in our

vision. In addition, we aim to support a corporate environment that is innovative,

respectful, and fun. For our employees to believe in the quality of our products and

services and enjoy their work environment are fundamental in order to promote a

healthy company that seeks to be a highly profitable and foster our longevity.

Commitment to Total Quality Management (TQM)

We are com mitted to provide excellence services to our customers and never

compromise on quality .

Messages

Moazzam Elahi (Chief Executive):

We value shared decision-making, teamwork and partnerships and seek opportunities to

build relationships that will create greater value across functions, businesses and

locations.

Rizwan Akram (Research Executive):

Continuous Learning and Improvement we believe that improvement is a continuous

process. We are always open to change in order to discover new and creative ways to

meet the changing needs of our customers.

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Samir Hussain (Sales Executive):

Respect for Individuals we value each individual in the company, suppliers and service

providers for their contribution and respect our relationship with them.

Usman Qadir (General Manager):

The Vivo Hy dro Technologies offers me the ability to expand my horizons in the business

world. Each day we have different tasks with the opportunity to learn from it. I enjoy the fact that we never need to pretend who we are not. We can still be ourselves, be helpful,

and still assist clients in a proper and appropriate manner. I believe that in order for

people to do a job well one must like what they do and VHT gives me that chance.

2.3 Business Volume:

VHT was founded in 2005. So i t i s a newly entered company in the

corporate world. But i ts sale f igures are out s tanding. The company has

sales of over 37.5 million Pakistani rupees in the financial year 2007-2008.

The ove ra ll s al es volume i s generat ed f rom three a reas domes ti c,

commercial , and Industr ial . The prices of the products of the company

ranges from Rs. 30,000(Domestic Systems) to Rs. 3.5 million (Industrial

Reverse Osmoses Plants.)

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The Major port ion of the revenue of VHT is Industr ial Water Treatment

Plants. This costs rupees 1200,000 to 3500,000.

The partition of sales to total sales graph is given below.

75%

According to the figures companies 75% sales are from Industrial Sector.

7% and 18% are from Domestic and Commercial Sector respectively.

Although VHT was founded in 200 5 but it remained successful in getting its

share in the market in a very short time (2005-2008) and through its loyal,

devoted, professional and hardworking management it is expected that the

company will expand its sales to about 40 million during 2008-2009.

Beside that company has also earn an impressive goodwill in the market

through its quality services. _______________________________________________________________________ _

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2.4 Products and services offered by VHT:

Basically VHT is a services providing company but it has its own assembly

line where different equipments are assembled. As most of the parts used by

VHT are not avai lable in Pakistan so these are imported from different

multinational companies. These materials include Membranes, Ultraviolet

Rays generator, H igh qua li ty Carbon, Laser P ins, and many o ther

accessories.

Preferred Brands:

VHT is a services providing company. It uses different international brands

equipment to provide its services. Some of the most preferred brands, their

brief description is given below.

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A brief Introduction of Brands used by Vivo Hydro Technologies:

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Philips:

Philips is a global leader in healthcare, lighting and consumer lifestyle, delivering

people-centric, innovative products, services and solutions through our brand promise of

sense and simplicity. We employ approximately 128,100 employees in more than 60

countries worldwide. With sales of 34 billion USD in 2006, we are a market leader in

medical diagnostic imaging and patient monitoring systems, energy efficient lighting

solutions, as well as lifestyle solutions for personal wellbeing.

Philips has four product divisions: Consumer Electronics; Domestic Appliances &

Personal Care; Lighting and Medical Systems. Each operates independently, yet

coordinates closely in sharing technologies and in developing products for the consumer

and business-to-business marketplaces. Under the leadership of the Corporate Center in

Amsterdam, this collaboration is required to unlock the full potential of the Philips

brand.

Philips Consumer Electronics

Philips Consumer Electronics is the third largest consumer electronics company in the

world and a leader in the development of digital television systems and compact disc

applications.

Philips Domestic Appliances & Personal Care

Philips Domestic Appliances & Personal Care (DAP) includes the Male Shaving and

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Grooming, Body & Beauty, Food & Beverage, Home Environment Care and Oral

Healthcare lines of business. The division manufactures and markets shavers, electric

toothbrushes, women's beauty and health care products, as well as domestic appliances

around the world.

Philips Lighting Company

Philips Lighting Company is the worlds largest lighting producer, manufacturer and

marketer of products for industrial, commercial and consumer markets.

Philips Medical Systems

Philips Medical Systems, a global leader in the growing medical device and diagnostic

industry, is committed to providing innovative technology and services that enable

health care providers to achieve clinical excellence.

Other Businesses

Philips has several specialty businesses including Assemble on Americas, Advanced

Metrology Systems, and Philips' Center for Industrial Technology. All work

synergistically, sharing innovations and developing products and solutions for the

consumer and business-to-business marketplaces

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Weston & Sampson

Weston & Sampson has been providing quality engineering services for water supply

development, treatment, and distribution projects. Our founders achieved a number of

"firsts" for a water treatment company, including one of the first rapid sand filtration

plants in the United States. They also pioneered chemical treatment to prevent the

corrosion of water distribution systems. Working with different water sources and

qualities, Weston & Sampson has gained valuable experience in the design and operation

of various types of water treatment plants. Our commitment to quality is demonstrated

by our award-winning designs. Weston & Sampson also provides a wide range of

services in the areas of water supply development, pumping, storage, and distribution.

Our engineers have extensive expertise with:

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Water resource studies

Pilot plant studies

Water system planning, design, construction, and operation

Water system improvements

Hydraulic analysis and master plans

Water storage tank design and construction

Additionally, our staff provides cost estimating, assists with regulatory permitting issues

and in obtaining state and federal funding, performs construction oversight, and provides

reliable and competent advice to our clients.

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LG Electronics:

LG Electronics, Inc.(LG) is a global leader and technology innovator in consumer

electronics, home appliances and mobile communications, employing more than 82,000

people working in 114 operations including 82 subsidiaries around the world. With

annual worldwide revenues exceeding $40 billion, LG Electronics comprises five

business units: Home Entertainment, Home Appliance, Air Conditioning, Business

Solutions and Mobile Communications. LG is one of the world's leading producers of

mobile handsets, flat panel TVs, air conditioners, front-loading washing machines,

optical storage products, DVD players and home theater systems.

LG's efforts continue to enhance the global presence of the LG brand and to maximize

profitable growth. In particular, LG Electronics will focus on achieving profitable and

sustainable growth in the mobile communications and digital display sectors to

strengthen its leadership in the IT industry, while at the same time increasing its market

share in the home appliance and digital media sectors.

LG Electronics is pursuing its 21st century vision of becoming a true global digitalleader that can make its customers happy throughout the world by means of its

innovative digital products and services.

LG Electronics has set a new mid-term and long-term vision, aiming to achieve a

position as one of the top three electronics, information, and telecommunication firms in

the world by 2010.

As such, they are embracing the philosophy of "Great Company, Great People," whereby

only great people can create a great company, and pursuing two growth strategies

involving "fast innovation" and "fast growth." Likewise, they seek to secure three core

capabilities: product leadership, market leadership, and people-centered leadership.

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Appliance

LG is a global leader in the home appliance industry, dedicated to creating total home

solutions through advanced products.

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GE:

GE's divisions include GE Capital (including GE Commercial Finance and GE Money

and GE Consumer Finance), GE Technology Infrastructure (including GE Aviation, the

former Smiths Aerospace and GE Healthcare), GE Energy Infrastructure, and NBC

Universal, an entertainment company. Through these businesses, GE participates in a

wide variety of markets including the generation, transmission and distribution of

electricity (eg. Nuclear gas and solar), lighting, industrial automation, medical imaging

equipment, motors, railway locomotives, aircraft jet engines, and aviation services. It

was co-founded and is 80% owner (with Vivendi) of NBC Universal, the National

Broadcasting Company. Through GE Commercial Finance, GE Consumer Finance, GE

Equipment Services, and GE Insurance it offers a range of financial services as well. It

has a presence in over 100 countries. General Electric gauges to control a railway

locomotive since over half of GE's revenue is derived from financial services, it is

arguably a financial company with a manufacturing arm. It is also one of the largest

lenders in countries other than the United States, such as Japan. Even though the firstwave of conglomerates (such as ITT, Ling-Temco-Vought, Tenneco, etc) fell by the

wayside by the mid-1980s, in the late 1990s, another wave (consisting of Westinghouse,

Tyco, and others) tried and failed to emulate GE's success. It was announced in May

2008 that General Electric would auction off its appliances business for an expected sale

of $5-8 billion.

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Pure:

Pure Water was formed to provide state of the art filtration equipment to Pakistan. With

our Joint Venture partner, the Global Water Group of Dallas, Texas, USA, we are in the

process of setting up a most modern plant for the manufacturing and assembly of

Global's proprietary water filtration equipment. We can supply a wide range of top

quality equipment that can cover the entire spectrum of water filtration requirements

Raw sewage enters the unit through the influent line and passes through a bar screen,

which keeps out any large solids. A diffuser system introduces air into the aeration

chamber. The air bubbles that are generated provide the oxygen necessary to sustain the

bacteria and also provide the agitation necessary to reduce solids to small particles. After

a suitable retention time, the solution is displaced from the aeration chamber to the

clarifier chamber. There the remaining solids settle to the bottom in the form of

activated sludge. The sludge is returned to the aeration chamber to maintain a high

active bacteria count. The clear liquid at the top of the clarifier chamber flows into the

LS3 wastewater purification system to kill any disease-carrying bacteria that remain.

The effluent is then purified into polished quality drinking water. Aqua Wastewater' s

proprietary extended aeration systems are applicable for flows of a few hundred gallons

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to tens of millions of gallons per day (or from one house to a city).They are applicable

for municipalities, villages, condominiums, schools, restaurants, motels, hotels, mobile

home parks, processing plants, industrial plants, animal farms, oilfield platform rigs,

oilfield jack-up rigs, oilfield posted and inland drilling barges, fixed structures offshore

or anywhere sewage collection is required. These models can be constructed of

standard configurations or engineered for custom designed special configurations.

Atlantic Ultraviolet

Atlantic Ultraviolet Corporation was established as a New York Corporation on

November 22, 1963 to assume operation of a predecessor company following the death

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of its owner/operator. The business started in Long Island City as a manufacturer of

germicidal ultraviolet fixtures and equipment utilizing germicidal ultraviolet lamps to

destroy bacteria, mold and virus in air and on surfaces. In 1970 the company began

production of its own line of germicidal lamps in competition with Westinghouse and

General Electric, who were the primary producers at the time. The Ster-L-Ray

germicidal lamp brand produced by Atlantic Ultraviolet Corporation are short wave low

pressure mercury vapor tubes that produce ultraviolet wavelengths that are lethal to

micro-organisms. Approximately 95% of the ultraviolet energy emitted is at the mercury

resonance line of 254 nanometers. This wavelength is in the region of maximum

germicidal effectiveness and is highly lethal to virus, bacteria and mold spores. Ster-L-

Ray germicidal lamps are produced in Slim line, Cold Cathode or Preheat type, witheither Ozone-Producing or Non Ozone-Producing capabilities. In 1973 the company

released the Sanitron Ultraviolet Water Purifier product line, a unique and rapid

method of water disinfection without the use of heat or chemicals. Since this time,

Atlantic Ultraviolet Corporation has introduced other brands of water disinfection

equipment, under the trademark names Mighty-Pure, Minipure, Megatron, and

Magnum. In addition the air and surface sanitizer lines expanded to include the

Sanitaire, Hygeaire, Nutripure, SaniLight, SaniRay, Aerologic, and

Sanidyne, and have enjoyed increased sales since introduction. In 1975 Atlantic Ultra

violets corporate offices and manufacturing facilities moved to a new location in Bay

Shore, New York. The new 5,000 square foot facility was constructed and soon

expanded to 8,000 square feet in 1980. Continuing research and development maintains

Atlantic Ultraviolet Corporation's leadership in applied ultraviolet technology. Exacting

procedures and stringent quality control measures insure products of consistently high

quality. Engineering studies of product design and materials are conducted with an eye

to enhancing product usefulness and value. Existing and potential new products are

subjected to rigorous test protocols in order to insure the highest standards of

performance and reliability. Atlantic Ultra violets staff continues to grow to include

ultraviolet application specialists and an engineering department with vast knowledge of

ultraviolet technologies. The staff assists customers in the selection of germicidal lamps

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and ultraviolet equipment to suit specific applications. Atlantic Ultraviolet continues to

formulate effective and cost-conscious ultraviolet solutions.

By 1994 another move was necessary to house the ever growing corporate offices,

manufacturing facilities and expanding inventory. The move takes Atlantic Ultraviolet

Corporation to its current location in Hauppauge, New York to a 25,000 square foot

building which was quickly expanded to 37,500 square feet in 1997. Atlantic Ultraviolet

Corporation continues to strive for growth with extensive work in Research and

Development. The company's conservative management philosophy has resulted in

steadily increasing financial strength, profitability and growth of market share. With the

internet transforming the way business is done, Atlantic Ultraviolet knows the

importance of presenting a clear, easy to use, content rich website. As 2008 proceeds our focus is on providing more product information, customer support and services for both

domestic and international customers alike. Atlantic's goals are to continue developing

strong business to business and business to consumer relationships and continuing its

leadership in applied ultraviolet technology, with the development of new product lines

to be released shortly.

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Mr. Water

Mr. Water Professional Water Treatment is a local water conditioning company

specializing in the maintenance and repair of Residential, Commercial, and Industrial

Ultraviolet (germicidal) Lights in Maryland and the surrounding Tri-State area. We

service Sterilight, ATS, Ideal Horizons/Wedeco, Aquafine, Trojan, Atlantic, and PURA

ultraviolet lights - just to name a few. For our residential customers, we are an

authorized Sterilight Distributor and carry parts and supplies in stock or can get the

bulbs, quartz sleeves, ballasts and other U.V. components for your light in a reasonable

time. We adhere to the strict installation requirements for germicidal lights unlike most

of our competitors. Not installing your new U.V. light in the proper manner will onlyvoid the manufacturers warranty; it will eventually render it ineffective against the

bacteria and viruses for which it was originally installed. All manufacturers of ultraviolet

lights have similar influent water quality requirements that must be met at the time of

installation and maintained throughout the service life of the unit.

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Products:

Here is a brief list of Products.

Domestic Products

Domestic Jumbo RO System

Domestic Light RO System

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Ultraviolet Membrane used embedded in ROs to provide 100% pure

water

Water Softeners

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Simple Filter

Commercial Filtration System:

Commercial RO System

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Ultra Pure RO system

Light RO System

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Mineral Water RO

Industrial Water treatment Plant

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Nano Filtration:

The newest and most leading edge technology in water treatment is NANO filtrationwhich has been added in the catalogue of VHT currently for its customers.

Nano Filtration System

Terminologies and Explanations of Some Technicalterms about Water treatment Systems:

Ultraviolet rays and their Functions:

This kind of UV (Ultraviolet) Technology is used in most of the purification system. We

can inactivate the bacteria viruses by passing the ultra violet (UV) rays towards the water

flow. The bacteria viruses in the water goes into comma stage, but those inactivated

bacteria viruses will be in the water we get from the output. The inactivation is only for

the period of 8 hours and again the bacteria viruses get activated. The membrane is made

of thin film composite material and the size of the membrane is 0.0001 micron. This

membrane is used to separate the unwanted impurities such as bacteria, viruses, excess of

salt, excess of iron content, excess of calcium from the input water. It works like a

sugarcane juice machine. There are two rollers in the machine, if sugarcane is inserted

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procedure is applied in this stage. When the water is forced towards the membrane

through the pressure of the pump, the pure water foes to the next stage as steam and the

rejected water comes outside the machine. The rejected water can be used for other

purpose like washing clothes, cleaning purposes, etc.

The RO System:

In RO syste m water pressure is used to force water molecules through a very fine

membrane leaving the contaminants behind. Purified water is collected from the "clean"

or permeate side of the membrane, and water containing the concentrated contaminants

is flushed down the drain from the "contaminated" or concentrate side. The average RO

system is a unit consisting of a sediment/chlorine pre filter, the reverse-osmosis

membrane, a storage tank, and an activated-carbon post filter. Reverse osmosis removes

salt and most other inorganic material present in the water, and for that reason, RO lends

itself to use in places where the drinking water is brackish (salty), contains nitrates or

other dissolved minerals which are difficult to remove by other methods. Using a quality

carbon filter to remove any organic materials and chemicals that get through the sediment

pre-filter, the purity of the treated water approaches that produced by distillation.Microscopic parasites (including viruses) are usually removed by RO units, but any

defect or micro-tear in the membrane will allow these organisms to pass into the clean

water. This is why RO systems are not rated to remove microorganisms except when an

Ultraviolet Light filter is incorporated into the system, such as in the case of the Tap

Master UV and the Tap Master ULTRA. Though slower than a water filter, RO systems

can typically purify more water per day than distillers. Also, they do not use electricity,

but RO systems do waste water. Four or more gallons of concentrate wastewater are

flushed down the drain for each gallon of filtered water produced. Zero waste RO units

are available, however problematic, as they can re-inject the concentrate wastewater back

into the water feeding the RO thus forcing the RO to work harder and shortening its

service life. Other types of Zero Water RO units will inject the wastewater into the hot

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better option for reducing reverse osmosis system water waste is to fit it with a permeate

pump, which will reduce water waste by up to 80%. Two common types of household

RO membranes are the Thin Film Composite (TFC or TFM) membrane and the Cellulose

Triacetate (CTA) membrane. The main differences between the two types are filtration

ability and chlorine tolerance. The CTA membrane is chlorine tolerant, but is more

susceptible to fouling from bacteria, and it only rejects 93% of standard contaminants.

The TFC/TFM membranes reject 98% of standard contaminants on average, are less

susceptible to organic fouling, but it can only treat chlorine free water. Carbon pre-

treatment must be used with a TFC/TFM membrane when purifying chlorinated

municipal water supplies. These contains High quality activated carbon filter cartridges

are available in many size and socket type will fit most standard filter housings.Cartridges are individually shrunk wrapped and labeled. Purimate sediment filters have

the micron rating embossed on the side of every cartridge for easy identification.

Domestic RO filters:

This RO system is designed under the guidance of experts and provides a completely

bacteria free safe water. This system can be installed in offices, homes, food corners,

educational institutes and hospitals with great ease. This is ideal for installation under

kitchen counter with the focus mounted on sink. Perfect for water coolers too. The RO

system is not only superior in quality and durable but can easily be customized

accordingly

Technical Details

1. Capable of 15 Liters / hr. purified water production2. Duty cycle of 75 Liters /day.3. Liters RO water storage capacity in hydro-pneumatic tank 4. Dimension: 480 * 210 * 540 mm

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Domestic RO Cartridges1. Removes 99% of chlorine and 96% of lead.2. Used with residential RO systems3. High quality activated coconut shell carbon significantly improves the taste and

smell of water by adsorbing chlorine and other chemical contaminants.4. Made of FDA approved materials5. Coconut shell carbon has larger number of active adsorption centers thus reducing

its nom inal weight.6. Cartridge has sediment cartridge insert protecting carbon granulate.

Commercial RO systems:

Commercial / industrial RO Series commercial reverse osmosis systems are available from

3,000 to 15,000 gallons per day. All reverse osmosis (RO) is manufactured in the USA

located in Vista, California. Each have as standard features a stainless steel frame, multi-

stage centrifugal pump, large area pre-filter, two pre-treatment pressure gauges, an operating

pressure gauge, panel mounted drain and re-circulation valves, panel mounted drain and

permeate flow meters, adjustable low pressure safety switch, four unit status lights, lowvoltage control system for safety and a permeate check valve for element protection.

Popular Reverse Osmosis options include water quality measurement instruments, high

pressure safety switch, silent running water cooled pump, multiple tank switches for re-

pressure pump low water control, pre or post treatment ultraviolet light, pre-treatment

interlock, PLC Controller, alarms, stainless steel element vessels and electronic pump motor

controls for economical running. Not all commercial reverse osmosis systems or water

chemistry are the same. Our reverse osmosis water filters are computer designed utilizing

the latest up-dated element data from all major membrane manufacturers. This insures

maximum recovery and optimum water quality while minimizing capital and operating

costs. We provide expected water quality information along with pump operating cost and

projections on future production and water quality. In addition we provide custom built pre-

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treatment as required to provide the most economical and environmentally friendly

operation of the entire reverse osmosis system.

Light Commercial RO Systems:

Light commercial DRO Series reverse osmosis systems start at 150gpd up to 1000gpd.The

DRO-150, 350, 500, & 1,000 are built on open stainless steel frames with horizontally

mounted eleme nts. These reverse osmosis systems utilize a rotary vane pump with ball

bearing pump motor, two pre-filter stages, two pre-treatment pressure gauges, an operating

pressure gauge, adjustable drain and re-circulation valves with color coded and lockable

settings, low pressure safety switch and durable brass high pressure fittings.

The DRO-500SS reverse osmosis system is enclosed in a Polished Stainless Steel Cabinet

which is designed for use in harsh environments, food service applications, or in areas where

tampering is a possibility. Commercial and industrial reverse osmosis and water treatment

systems are computer designed utilizing the latest up-dated element data from all major

membrane manufacturers. This insures maximum recovery and optimum water quality while

minimizing capital and operating costs. We provide expected water quality information

along with pump operating cost and projections on future production and water quality. Inaddition we provide custom built pre-treatment as required to provide the most economical

and environmentally friendly operation of the entire reverse osmosis system.

Nano Filtration:

The newest and most leading edge technology in water treatment is now available for

practical use in your home, business or manufacturing facility.

Nano filtration is a pressure driven separation process. The filtration process takes place on a

selective separation layer formed by an organic semi permeable membrane. The driving

force of the separation process is the pressure difference between the feed (retentive) and the

filtrate (permeate) side at the separation layer of the membrane. However, because of its

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selectivity, one or several components of a dissolved mixture are retained by the membrane

despite the driving force, while water and substances with a molecular weight < 200 D are

able to permeate the semi permeable separation layer. Because Nan filtration membranes

also have selectivity for the charge of the dissolved components, monovalent ions will pass

the membrane and divalent and multivalent ions will be rejected.

Water Softening Process:

The Water Soft ening process is primarily designed to remove calcium ions from the water.

The calcium hardness of the water causes scale in heaters and pipes develop soap scum and

create unwanted precipitates in many water - based products. However, because the action

resin that is used for this process is not selective to calcium, the resin will also remove

magnesium, ferrous (clear as drawn) iron, and traces of metals such as copper, aluminum,

zinc and radium. During the removal process the above listed ions are replaced or exchanged

for sodium if sodium chloride is used as a regenerating chemical or potassium if potassium

chloride is used. By their nature, neither sodium nor potassium will cause scale, interfere

with soap or normallycreate precipitates. When a water softener is regenerated we normally

emply the steps of backwash, brine draw, slow rinse and rapid rinse. The backwashdischarge is chemically the same as the raw water, the brine draw and slow rinse waters

contain the ions removed during the softening process plus some sodium or potassium and

are high in chlorides. The rapid rinse water is softened water. Full knowledge of the

chemistry of the water to be softened as well as the application of the softened water

(laundry, boiler feed, process water, condensate polishing, etc..) enables us to fine tune the

design for maximum salt use efficiency, minimum pressure drop, minimum regeneration

waste water discharge.

Waste water treatment Plant:

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The first unit operation encountered in wastewater-treatment plants is screening. A screen

is a device with openings, generally of uniform size that is used to retain the coarse

solids found in wastewater. The screening element may consist of parallel bars, rods or

wires, grating, wire mesh, or perforated plate, and the openings may be of any shape but

generally are circular or rectangular slots. A screen composed of parallel bars or rods is

called a rack. Although a rack is a screening device, the term screen should be limited to

the type with wire cloth or perforated plate. However, the function performed by a rack is

called screening and the materials removed by it are known as screening or raking. Bar racks

normally have clear openings between bars of 15mm.

Oil Separation:

In this unit the oil particles are separated from the water.

Sedimentation:

Sedimentation is the separat ion from water, by gravitat ional sett ling, of

suspended particles that are heavier than water. It is one of the most widely

used unit operations in wastewater treatment. The terms sedimentation and

sett l ing are used interchangeably. A sedimentat ion basin may also be

referred to as a sedimentation tank, settling basin, or settling tank.

Filtration:

And finally the filtration takes place where water is purified and recycled for

again use .

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2.5 Competitors:

The Major Competitors which are Competing in Pakistan that provide

services for water treatment at various levels are So Safe, Aqua Safe,

Pearl Water Treatments, Pure it, Water World, Igloo Water Treatment.

Fluid Technologies International.

These are the main competitors of Vivo Hydro Technologies in Sialkot,

Kasur and Lahore.

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The competition in Pakistani water treatment industry is at i ts peak

despite that the hardworking management of the VHT had decided to

open its offices also in Karachi to provide its services to people and the

industry of Karachi.

The VHT also had a competitive advantage over all these companies i.e.

the support of the Chamber of Commerce and Industry Sialkot.

The management of VHT had also decided to launch a media campaign

in Pakistan in the collaboration of Chamber of Commerce and Industry

Sialkot to create awareness of water treatment in the society.

3. Organizational structure

3.1 Organizational Hierarchy chart:

The management Hierarchy at VHT is an excellent one because here in VHT

the pol icy making and dec is ion making i s decentral ized. The selec ted

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VHT. The management Hierarchy Chart of VHT Sialkot (Head Office) is

given below.

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C.E.O

General ManagerAccounts Marketing

Purchase dept.IT dept. Sales dept.Chemical

Engineer

Receiving

Payroll

Technicians and othermembers

Assembly Line Team

Checking Team

Installation Team


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3.2 Number of employees:

VHT currently employees are 279 in all branches besides 2 biologists who

are employed on contract.

3.3 Main offices:

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Head Office is located in Sialkot.

Office: 458/3/2, Nasir Road, Sialkot - 51310 Pakistan.

Ph: + 92 52 4567800

Fax: + 92 52 4567700

E-mail: [email protected]

There are three branches of VHT operating in Kasur, Narowal, and Lahore

men tioned above in the int roduct ion por tion o f my repor t. I d id my

internship at Head Office Sialkot.

3.4 Introduction of all departments:

There are various departments working in VHT. A brief introduction of all departments is

given below:

Administration Department:

An administration department basically has the control of all departments. General

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Manager GM controls all the departments and transfers this information to C.E.O. This

department has the authority to hire or fire any employee. GM controls all the issues

related to Purchase dept., IT dept., Finance dept. etc. GM takes every necessary action

which is for the betterment of the company and assure able to C.E.O.

Marketing executive:

Marketing exe cutive communicate with the customer and send satisfactory answers after

getting the confirmations from the relevant departments. Main purposes of the marketing

department are:

1. Correspondence using communicational ways.

2. To keep in-touch with different departments.

3. Deals with the companys customers.

4. Market the companys products

5. Keep an up-to-date record of all products.

6. Making strategies to promote companys products.

7. Make strategies to turn its customers as regular buyers.

8. Maintains team work spirit and collaboration with other departments.

9. Keep a complete record of all exhibitions.

The Engineer:

The chemical engineer at VHT is the head of a very advance water test laboratory at

VHT. The engineer issues necessary instructions to assembly unit for the preparation of

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the plants or RO systems. Mainly he is responsible for all water related functions.

Sales Department:

Sales department keeps a complete record of invoices and pack lists. After receiving the

order, it enters the order in the layout and checks the codes, description, prices and then

confirms the order. After that it issues planning to the Assembly department for further

issuance of the product to the supplier. After completing all the required steps the product

is issued to the customer within the time limit.

Purchase Department:

Depending upon the planning issued by the Sales department, the purchasing manager

issues the orders to the vendors to fulfill the customers need and to maintain the stock.

Purchase department keeps a complete check and balance of incoming and outgoing

items. It keeps the record of purchasing new items or raw material for making items.

The Assembly Unit:

VHT uses equipment of different types from various international brands so whenever

any item is received, Assembly unit in charge transfer this stock to the material field store

keeper for counting and milling. The equipment thus assembled as per requirements.

Checking Department:

The checking department checks the different instruments that whether the instruments

are according to the certified standards or not, whether those items are according to the

drawing and the specifications or not. Checking Staff checks the quality of the material

used. In final inspection if any item is not up to the nark then it is rejected by the

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Checking department. If any complaints are raised by the customer after the installation

of equipment then checking staff investigates the complaint and takes necessary action

against the complaint.

Installation Team:

After the approval of checking department the installation team fit out the plants or ROs

at customer place. The installation team consists of skilled workers and technicians

whose are responsible for quality fitting. The installation team works under the engineer

at VHT because of complications involved in the systems. The IT department has also

got role in the Installation team. The main purpose of IT department here is to guide thetechnicians to operate the modern computerized systems.

The IT Department:

The IT department at VHT started its services in March 2007 for the purpose of giving

assistance to all the departments at VHT such as finance department, marketing

department etc.

1. The main functions of IT department at VHT are:

2. To maintain the HRIS of VHT

3. To maintain the website of the company.

4. To provide training to the technicians to operate computerized plants.

5. To provide its assistance to the finance department.

6. The IT department also holds the payroll system at VHT in collaboration of

finance department.

7. The IT department at VHT head office also maintains the records of attendance of

employees working at different branches of VHT working in different cities.

8. The IT department also provides 24/7 help desk for technical support about the

devices to the customers.

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The IT department was established 2 years later after the establishment of the company.

Future Projects of IT Department:

In near future the IT department at VHT is going to launch its online shopping web portal

for the customers of VHT. So that people can buy portable home filtration appliances

through interne t.

The IT department will also start data base sharing for other branches of the company in

different cities.

3.5 Comments on the organizational structure:

VHT is basically a team based structure. Its head office is situated in Silakot and the main

assembling unit is situated in Kasur, Pakistan. VHTs main segment market is in Kasur

that is why the major concentration of C.E.O is in Kasur. G.M has the full control over

the Assembling unit. Company works on matrix structure. GM assigns specialists from

different functional departments like Assembling, Sales, Installation, etc. the quality

checking staff and biologists to work on projects by the project managers. GM ensures

that organization has the right number and right kind of people in the right places. It is

thus possible that the capable employees perform their duties within the prescribed time

with full efficiency and accuracy.

Organization fully supports their workers and labor by all means. There is a labor unionwhich represents the workers and protects their labor interests.

Management decisions are regulated by the terms of collective agreements depending

upon the influence of rules and regulations to ensure equal employment opportunities.

Such actions taken by the GM and C.E.O ensure that decisions and practices enhance the

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employment, upgrading the system and protecting ones interests.

4. The Internship Program

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4.1 Introduction of the branch:

VHT is a Services providing and consultancy company of all kinds of water treatments,filtration systems, Reverse Osmosis systems and other ultraviolet systems. I do my

internship at the head office. It is situated at Nasir Road Sialkot. The head office is

mainly controlled by the General Manager Mr. Usman Qadir. Who is a very passionate

and a dedicated and devoted person. Mr. Usman as most senior officer after the CEO in

the head office not only provide me a chance for the internship but he also directed the IT

department to provide me comprehensive training in the department. The IT department

at Sialkot operates under the IT manager Mr. Qaiser Imtiaz. Mr.Qaiser Imtiaz helped me

a lot on my project of database development of inventory of VHT at head office.

VHT is a private service providing company has now expanded in a modern 15000

square ft. The assembly line at Sialkot had employed 30 technicians beside other staff

members. The company developed its business by the commitment to customer

satisfaction by strenuous efforts and striving hard to achieve a best, with a view to

establish out mutual business relationship with the customer on a permanent basis. They

provide the instruments by precise supervision of manufacturing processes into finish

shape in easily working condition in the hands of end users. Success of VHT is also due

to the satisfaction of the customers. The major part of the success comes from being able

to quickly complete most orders from their huge stock holding of finished instruments.

The skilled administration team is trained to quickly handle any customer order and to

ensure that every order is completed and delivered with minimum delay. Modern

communication systems ensure that VHT is in constant touch with its precious customers

and is able to respond immediately to any market change. VHT is also very proud of itshighly skilled workforce.

The company uses guaranteed instruments provided by internat ionally

renowned companies such as Phil ips and LG. VHT is an accredited and

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approved by different institutions of Pakistan such as Chamber of Commerce

and Industry Sialkot, The Leather Association of Sialkot, and the Surgical

Association of Sialkot.

The head office located at Sialkot is continuously involved in creat ing

awareness of water t reatment in the society. As the nature of industry in

Sialkot is export type. The city of Sialkot has proven its quality in surgical

instruments and leather wears all over the world. The CEO Mr. Moazzam

Elahi often visi ts internat ional exhibi tions on surgical instruments and

leather wears to convey to the westerns that Pakistanis are well aware of

their environment and they are now treat their water wastes in the well beingof environment. The head office of VHT in Sialkot also plays a vital role in

marketing of the company. I must say here that the main branch of VHT

consists of very well mannered staff and all of them helped me a lot during

my project . I t is because of hardwork of the employees that a services

providing company has a sale figure of 37.5 million during 2007-08.

4.2 Starting and ending dates of internship:

The internship program (15/11/08-10/01/09):

I started my internship in the head office of Vivo Hydro Technologies on

15 th November 2008. The head office is basically responsible for Record

Keeping , Marke ting o f t he company and S tr at egy Formula tion . The

Performance of all branches is also evaluated here.

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I worked in IT department of Vivo hydro technologies where I worked under

the supervision of Mr. Qaiser Imtiaz. Under his supervision I worked on the

data base of a company first t ime in my life. It was amazing experience of

mine. I completed my internship on 10/01/09.

Environment at Vivo Hydro Technologies:

I was assigned to work in the IT department of Vivo where my immediate

supervisor was Mr. Qaiser Imtiaz (IT Manager). I had a very good learning

experience in Vivo which would be of enormous help to me in the future.

T he s ta ff w as v er y h elp fu l a nd f rie nd ly, wh ic h ma de th e w ork in g

environment adaptive and pleasant . The people there make Vivo a great

company and an exciting place to work with a shared desire to learn leading

edge skills and stretch beyond their limits.

I took a deep interest in observing how employees in the company work

together to overcome challenging s itua tions. The environment in the

company is so welcoming that i t forces people to join hands together to

work as a team.

About integrity, mutual respect, teamwork, creativity and empowerment.

Sometimes my supervisors enabled me to make my own decisions with

responsibility which motivated and encouraged me.

The Information Technology depar tment of Vivo i s a source of good

inspirat ion. I t is very dedicated, committed and hard working. Just by

observing the team gave me a sense of respons ib il ity and i t gave me

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