BUSINESS E T H I C S

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

What is business ethics.Apply ethical thinking and decision making to business cases.Managing Ethics.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Should Semra Buy Her Own Bonus?

Semra Merakl was achingly close to making her 500 000 TL sales goal only 1,000 TL short. If she made the goal by the end of the year, it would mean a flat 10,000 TL bonus. The accounting books would close in just a few days, but at the end of the year her clients werent in a buying mood. *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Real-to-Life Examples of Complex Ethical Dilemmas"A fellow employee told me that he plans to quit the company in two months and start a new job which has been guaranteed to him. Meanwhile, my boss told me that he wasn't going to give me a new opportunity in our company because he was going to give it to my fellow employee now. What should I do?" *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

What is Business Ethics?Let's Start With "What is ethics?

Learning what is right or wrong and then doing the right thing.

It is about :.how we behave and .how we treat others*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

*

Ethics is ? .not feelings or conscience.not same as religion.not just following the law.not following what everybody does.not technology or science

Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Goodconscience |kn ch ns| ----VCDANnounan inner feeling or voice viewed as acting as a guide to the rightness or wrongness of one's behavior : he had a guilty conscience about his desires | Ben was suffering a pang of conscience.*

What is Business ethics ?How we act as individuals in organizationsHow we sructure our business organizations and the way they workHow we structure our business society,our laws affecting business our systems

Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

There is always a right thing to do based on moral principle, Right thing to do depends on the situation-ultimately it is up to the individual, and it includes the fundamental ground rules by which we live our lives.&*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Most of us know exactly when we are acting unethically, and that we act unethically with deliberate intent.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

How to Think Ethically

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Goodvirtue |vr ch o|noun1 behavior showing high moral standards *

Acid TestIf you're unsure whether or not an action is ethical, there's a simple acid test to you. Ask yourself the question;

"Would I have any objection to having my actions detailed on the front page of a national newspaper?"

If you can honestly answer "No" then the chances are good that you're acting ethically.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

So What is "Business Ethics"?Business ethics is a matter of dealing with dilemmas that have no clear indication of what is right or wrong.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Real-to-Life Examples of Complex Ethical Dilemmas"Our company prides itself on its merit-based pay system. One of my employees has done a tremendous job all year, so he deserves strong recognition. However, he's already paid at the top of the salary range for his job grade and our company has too many people in the grade above him, so we can't promote him. What should I do?"

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Real-to-Life Examples of Complex Ethical Dilemmas "My boss told me that one of my employees is among several others to be laid off soon, and that I'm not to tell my employee yet or he might tell the whole organization which would soon be in an uproar. Meanwhile, I heard from my employee that he plans to buy braces for his daughter and a new carpet for his house. What should I do?" *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

CLASS WORK

Write an assay about an unethical business event which you witnessed.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Managerial mischiefReal-to-Life Unethical Examples

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Managerial mischiefReal-to-Life Unethical Examples

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Moral mazes of managementReal-to-Life Unethical Examples *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Gooda network of paths and hedges designed as a puzzle through which one has to find a way.*

MYTHS ON BUSINESS ETHICS

Some arise from general confusion about the notion of ethics. Other myths arise from narrow or simplistic views of ethical dilemmas.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

10 Myths About Business Ethics1. Myth: Business ethics is more a matter of religion than management.

2. Myth: Our employees are ethical so we don't need attention to business ethics. 3. Myth: Business ethics is a discipline best led by philosophers, academics and theologians ethics

4. Myth: Business ethics is superfluous -- it only asserts the obvious: "do good!"

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

10 Myths About Business Ethics

5. Myth: Business ethics is a matter of the good guys preaching to the bad guys.

6. Myth: Business ethics is the new policeperson on the block.

7. Myth: Ethics can't be managed.

8. Myth: Business ethics and social responsibility are the same thing.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

10 Myths About Business Ethics

9. Myth: Our organization is not in trouble with the law, so we're ethical.

10. Myth: Managing ethics in the workplace has little practical relevance.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

10 Benefits of Managing Ethics in the Workplace

1. Attention to business ethics will substantially improve the society.

2. Ethics programs help maintain a moral course in turbulent times.

3. Ethics programs cultivate strong teamwork and productivity.

4. Ethics programs support employee growth and meaning.

5. Ethics programs are an insurance policy -- they help ensure that policies are legal.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

10 Benefits of Managing Ethics in the Workplace6. Ethics programs help avoid criminal acts of omission and can lower fines.

7. Ethics programs help manage values associated with quality management, strategic planning and diversity management -- this benefit needs far more attention.

8. Ethics programs promote a strong public image.

9. Overall benefits of ethics programs.

10. Last - and most -- formal attention to ethics in the workplace is the right thing to do.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

What Should You Do?Organizations can manage ethics in their workplaces by establishing an ethics management program.

There are numerous benefits in formally managing ethics as a program, rather than as a one-shot effort when it appears to be needed.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Guidelines for Managing Ethics in the Workplace1.Recognize that managing ethics is a process.

2. The best way to handle ethical dilemmas is to avoid their occurrence in the first place.

3. Make ethics decisions in groups, and make decisions public, as appropriate.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Guidelines for Managing Ethics in the Workplace4. Integrate ethics management with other management practices. 5. Use teams when developing and implementing the ethics management program. 6. Note that trying to operate ethically and making a few mistakes is better than not trying at all.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Key Roles and Responsibilities in Ethics Management

The organization's chief executive must fully support the program.

Consider establishing an ethics management committee.

Consider establishing an ombudsperson.

Note that one person must ultimately be responsible for managing the ethics management program

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

How Should You Manage Ethics?First of First Write Code of Ethics

Apply Policies and Procedures

Give Training

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Greatest Good,Human Rights,Parties Trated Fairly,Common Good

What is in a Code of Ethics?

Memorable title The Way We Do Business Living Our Values. Leadership letter What are some of the challenges that your employees face, and how can this code of ethics be a helpful document for everyone at all levels?

Table of contents Introduction-prologue: 1. Why is this code important? Is it mandatory? Does it apply to everyone?

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Greatest Good,Human Rights,Parties Trated Fairly,Common Good

What is in a Code of Ethics Core values : diversity,anti-harassment,....... not simply as a list, explain what those values mean

Code provisions-substantive matters:What are the principal laws and regulations applicable to our organization? What has gone wrong in the past? Where are there gray areas? What do we need to clarify or confirm?

Information and resources : reference lists,*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Guidelines for Writing an Ethics Code

Be clear about the objectives that the code is intended to accomplish.Get support and ideas for the code from all levels of the organization.Be aware of the latest developments in the laws and regulations that affect your industry.Write as simply and clearly as possible.Avoid legal jargon and empty generalizations.Respond to real-life questions and situations.Provide resources for further information and guidance.In all its forms, make it user-friendlybecause ultimately a code fails if it is not used.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Effective CodeAn effective code has many uses, but two critical ones stand out. A code should (1) clarify gray areas or questions employees have concerning organizational values and expectations and(2) help build trust and commitment.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Sample Code Provision

HR professionals must protect the rights of employees, especially in the acquisition and dissemination of information while ensuring truthful communications and facilitating informed decision-making.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Example . . .Situation - As a benefits administrator, while processing an health form, you become aware ofa senior employee who is incurring huge medical expenses with a serious illness. You work for a small firm and the insurance claims will have a big impact on the companys financial situation. In addition, the employee is responsible for national sales programs and sales are declining. At the weekly administrative staff meeting the fact that the sales executive is on leave is noted. People start to speculate the person is probably golfing with customers. Someone asks in a serious tone, Does anyone know whats going on?*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common GoodSolution As an HR professional you are bound to protect the confidentiality and privacy of employees. Keep quiet.

*

How Should You Manage Ethics? Code of Ethics

Policies and Procedures

Training

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

How Should You Manage Ethics? Policies and Procedures

1. Update policies and procedures to produce behaviors preferred from the code of ethics,

2. Include policies and procedures to address ethical dilemmas.

3.Include policies and procedures to ensure training of employees about the ethics management program.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common GoodEx.Code: Use company time effectively for the benefit of the company.

Policy:Determination of working hours.*

How Should You Manage Ethics? Policies and Procedures

4. Include policies and procedures to reward ethical behavior and impose consequences for unethical behavior.

5. Include a grievance policy for employees to use to resolve disagreements with supervisors and staff.

6. Once a year, review all personnel policies and procedures.

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

How Should You Manage Ethics? Code of Ethics

Policies and Procedures

Training

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

How You Shoul Manage Ethics? Training

1. Orient new employees to the organization's ethics program during new-employee orientation. 2. Review the ethics management program in management training experiences.

3. Involving staff in review of codes is strong ethics training.

4. Involving staff in review of policies (ethics and personnel policies) is strong ethics training.

5. One of the strongest forms of ethics training is practice in resolving complex ethical dilemmas.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

WHO IS ?Who's responsible for acting ethically?

You are! It isn't the "company." It isn't just the business owner. It isn't only your manager. It is every person.

Ultimately, each of us is responsible for our own actions, including being ethical. *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

Respect Responsibility Results"Everyone else does it." "They'll never miss it." Nobody will care." The boss does it." No one will know." "I don't have time to do it right." "That's close enough." "Some rules were meant to be broken." "It's not my job." *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

RESPECTTreating everyone (customers, co-workers, vendors, etc.) with dignity and courtesy.

Using company supplies, equipment, time, and money appropriately, efficiently, and for business use only.

Protecting and improving your work environment, and abiding by laws, rules and regulations that exist to protect our world and our way of life. *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

RESPONSIBILITYProviding timely, high-quality goods and services.

Working collaboratively and carrying your share of the load.

Meeting all performance expectations and adding value. *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

RESULTSEssentials in attaining results is an understanding, that the way results are attained

You are expected to get those results legally and morally, by being ethical. If you lose sight of the distinction, you jeopardize your job, your business and your career. *Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

TAKE AWAYIf you're unsure whether or not an action is ethical, there's a simple acid test to you. Ask yourself the question;

"Would I have any objection to having my actions detailed on the front page of a national newspaper?

If you can honestly answer "No" then the chances are good that you're acting ethically.*Greatest Good,Human Rights,Parties Trated Fairly,Common Good*

Greatest Good,Human Rights,Parties Trated Fairly,Common Good

*conscience |kn ch ns| ----VCDANnounan inner feeling or voice viewed as acting as a guide to the rightness or wrongness of one's behavior : he had a guilty conscience about his desires | Ben was suffering a pang of conscience.*virtue |vr ch o|noun1 behavior showing high moral standards *a network of paths and hedges designed as a puzzle through which one has to find a way.*Solution As an HR professional you are bound to protect the confidentiality and privacy of employees. Keep quiet.

*Ex.Code: Use company time effectively for the benefit of the company.

Policy:Determination of working hours.*