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Top Seven HR Challenges

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GLOBALIZATION

Challenge #1

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Globalization dominates the competitivehorizon.

Globalization entails new mindset, newmarket, new competencies, new ways ofthinking about business.

Global village is no longer on the horizon, It ishere

Challenge # 1

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VALUE CHAIN FOR BUSINESS COMPETITIVENESS

Challenge #2

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Building an organization that will be more customerresponsive

Responsive include innovation, faster decision

making.

Leading an industry in price or value and effectivelylinking with supplier and wonders to build a valuechain for customer.

Challenge #2

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PROFITABILITY THROUGH COST ANDGROWTH.

Challenge # 3

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Profitability will remain an issue in the future but theaccepted path will change.

Profitability must come from increase revenue and

decrease cost.(i.e. doing more with less.)

Business process re-engineering, continuos

improvement, variable pay,Total Quality and Six sigma.

Challenge #3

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CAPABILITY FOCUS

Challenge # 4

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HR professional should constantly askthemselves and each other the followingquestions:-

What ability currently exist in the firm

What capability will be required for the future.

How can we align capabilities with business strategy.

How can we design HR practices to create the neededcapabilities.

How can we measure the accomplishment of theneeded capabilities.

Challenge #4

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CHANGE, CHANGE, CHANGE.

Challenge # 5

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Managers, employees and organization mustlearn to change - faster and more comfortably.

HR professional task is to help their organization to

change.

HR professional who can create organization thatrespond faster than their competitors to bothpredictable and unpredictable changes will be more

likely to win.

Challenge #5

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TECHNOLOGY

Challenge #6

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Technology overcome geographic distance as well aslanguage and cultural differences as internet,globalpaging, video conferencing etc.

Technology will dramatically affect how and wherework is done through Tele conferencing and shared

data sources.

Challenge #6

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ATTRACTING, RETAININGAND

MEASURING INTELLECTUAL CAPITAL

Challenge #7

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Old MythsN

ew Reality

People go into HR

because they like people.

Any one can do HR

HR people must createthe practices that makeemployees more

competitive, not morecomfortable.

HR activities are basedon theory and research.HR professionals must

master both theory andpractice.

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OldM

yths NewReality

HR deal with the soft side ofa business and is thereforenot accountable.

HR focus on cost whichmust be control.

The impact ofHR practiceson business results can andmust be measured. HR

professionals must learnhow to translate their workinto financial performance.

HR practices must createvalue by increasing the

intellectual capital withinthe firm. HR professionalmust add value not reduceit.

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OldM

yths NewReality

HR is HRs JOB HR work is as inportant toline managers as arefinance, strategy and other

business domains . HR professionals should

join with managers inchampioning HR Issues.

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In summary

The challenge for HR professionals is three folds.

1 -Examine and understand the context whichdrives business realities.

2 -Design critical, high value-added agenda.

3 -Ensure that broadly defined HR practices areexactly aligned and unified around the

agenda.

HR contributes a more strategic and high value added presenceas firm compete in increasingly complex and changingcontextual conditions.

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Thankyou

Q&A