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2003-09-24 - WOFEX 03’ Using Using Modified Modified Concept Lattices Concept Lattices for Organizational Structure for Organizational Structure Modeling and Modeling and Analysis Analysis Ivo Vondr Ivo Vondr ak ak Jan Kozusznik Jan Kozusznik Dept. of Computer Science Dept. of Computer Science VSB-Technical University of Ostrava VSB-Technical University of Ostrava Czech Republic Czech Republic e-mail: e-mail: first first . . lastname lastname @vsb.cz @vsb.cz http://www.cs.vsb.cz http://www.cs.vsb.cz
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Page 1: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Using Using Modified Modified Concept Lattices for Concept Lattices for Organizational Structure Organizational Structure Modeling and Modeling and

AnalysisAnalysis

Ivo VondrIvo Vondrakak

Jan KozusznikJan Kozusznik Dept. of Computer ScienceDept. of Computer Science

VSB-Technical University of OstravaVSB-Technical University of Ostrava

Czech RepublicCzech Republic

e-mail: e-mail: [email protected]@vsb.cz

http://www.cs.vsb.czhttp://www.cs.vsb.cz

Page 2: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Business ModelingBusiness Modeling

Business Process Modeling Data/Object Modeling Organizational Structure Modeling

– There is no view capturing organization structure of roles implemented by human resources participating in processes being modeled.

Page 3: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Business ProcessesBusiness Processes

Start Register

Check insurance

Check history

Phone garage

SimpleComplex

Classify

Phone garage Check insurance

OK

NOK EndDecision

Payment

Send letter

Page 4: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Table of ResponsibilitiesTable of Responsibilities

Reg Class Chck.i Chck.h Phon Dec Pay Send

ManagerManager   X     X  X X  

Claim Claim handlerhandler

X X X X

AccountantAccountant X X X X X

AssistantAssistant X X X

SecretarySecretary X X X X

Page 5: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Organizational structure creatingOrganizational structure creating

Start Register

Check insurance

Check history

Phone garage

SimpleComplex

Classify

Phone garage Check insurance

OK

NOK EndDecision

Payment

Send letter

Reg

Class Chck.i Chck.h Phone Dec

Pay Send

ManagerManager   X     X  X X  

Claim handlerClaim handler X X X X

AccountantAccountant X X X X X

AssistantAssistant X X X

SecretarySecretary X X X X

Insurance company

ManagmentFinancial operations Claim handling

Page 6: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Concept AnalysisConcept Analysis

Concept analysis theory can be used for grouping of objects that have common attributes.

Context is a binary relation T between a set of objects O and set of attributes A. It means that T O A

For any set of objects O O, their set of common attributes is defined as (O) = { a A | o O : (o,a) T }

For any set of attributes A A, their set of common objects is defined as (A) = { o O | a A : (o,a) T }

A pair (O,A) is called a concept if A = (O) and in the same time O = (A).

Page 7: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Informal DescriptionInformal Description

Reg Class Chck.i Chck.h Phon Dec Pay Send

ManagerManager   X     X  X X  

Claim Claim handlerhandler

X X X X

AccountantAccountant X X X X X

AssistantAssistant X X X

SecretarySecretary X X X X

ConceptsConceptsConContexttext

The tables of competencies correspond with Boolean

tables(context). Objects of the relation are substituted by roles and attributes of objects are substituted by activities

that the roles are responsible for.

Page 8: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Concept LatticeConcept Lattice

The very important property is that all concepts of a The very important property is that all concepts of a given table form a given table form a partial orderpartial order via via ((OO11,,AA11) ) ( (OO22,,AA22) ) OO1 1 OO2 2 (equivalent to(equivalent to AA1 1 AA22))It was proven that such set of concepts constitutes a It was proven that such set of concepts constitutes a complete lattice called complete lattice called concept latticeconcept lattice L L((TT))VisualizationVisualization of concept lattice of concept lattice

–Graph nodes represent concepts and arcs their ordering –The top-most node is a concept with the biggest number of objects (roles) –Concept node is labeled with an activity if it is the largest concept that contains this activity–Concept node is labeled with role if it is the smallest concept that contains this role

Page 9: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

VisualizationVisualizationconcept lattice provides alternate views on the

information contained in the above-described table

- it enables to visualize the structure “hidden” in

the binary relation.

Obviously, the more complex is the table of responsibilities the more difficult is to understand who is responsible for what.

CMHATS

CMCA CMCSCCTS

CATS

CM CHCA CT

C0

PaymentClassify Phone

garageRegister

Check history

ManagerClaim

handler Accountant

Decide

CSSecretary

CMCCCS CAT CAS CTS

Assistant

Checkhistory Send

letter

Page 10: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Roles Related to the ActivityRoles Related to the Activity

In concept lattice we can find who can be

responsible for selected activity.

CMHATS

CMCA CMCSCCTS

CATS

CM CHCA CT

C0

PaymentClassify Phone

garageRegister

Check history

ManagerClaim

handler Accountant

Decide

CSSecretary

CMCCCS CAT CAS CTS

Assistant

Checkhistory Send

letter

Page 11: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Activities Related to the RoleActivities Related to the Role

we can easy find what activities is

selected role responsible for.

CMHATS

CMCA CMCSCCTS

CATS

CM CHCA CT

C0

PaymentClassify Phone

garageRegister

Check history

ManagerClaim

handler Accountant

Decide

CSSecretary

CMCCCS CAT CAS CTS

Assistant

Checkhistory Send

letter

Page 12: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

The question is how to evaluate identified concept from point of view if they should or

should not be the source of

organizational units? Is it appropriate to put together these roles with the common set of activities or not?

Organizational UnitsOrganizational Units

The nodes of concept lattice can be considered as a

potential source of how the organizational units can be

defined.

CMHATS

CMCA CMCSCCTS

CATS

CM CHCA CT

C0

PaymentClassify Phone

garageRegister

Check history

ManagerClaim

handler Accountant

Decide

CSSecretary

CMCCCS CAT CAS CTS

Assistant

Checkhistory Send

letter

An unit related to administrative

operations

Page 13: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Let’s introduce the new notion of Knowledge Diversity that reflects the width of knowledge

required by the concept

Knowledge Sharing and DiversityKnowledge Sharing and Diversity

Knowledge sharing - Kshare: A A -> <0,1> Kshare(ai, aj) = 1 for activities ai and aj that share the same common knowledge, Kshare(ai, aj) = 0 if no knowledge is shared. Kshare(ai, aj) = 1 for i=j.

Knowledge diversity – Kdiv: {(O,A)} -> <0,1> where Kdiv (O,A) = 1 - Kshare(ai, aj)/ | A |2. a A

we would like to have in one organizational unit activities that have something in common - we

would call it Knowledge Sharing

Page 14: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Reg. Clas. Chck.i. Chck.h. Phone. Dec. Pay. Send.

Reg. 1 1

Clas. 1 1

Chck.i. 1 1

Chck.h 1 1

Phone. 1 1 1

Dec. 1 1

Pay. 1 1

Send. 1 1 1

Based on Knowledge sharing definition a Table of the knowledge sharing among

activities can be defined.

KKshareshare definitiondefinition

Page 15: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Visualization of KVisualization of Kdivdiv

Concept of Low Knowledge Diversity

Concept of High Knowledge Diversity

The higher is the knowledge diversity

the darker is the node representing the

concept.

CMHATS

CMCA CMCSCCTS

CATS

CM CHCA CT

C0

PaymentClassify Phone

garageRegister

Check history

ManagerClaim

handler Accountant

Decide

CSSecretary

CMCCCS CAT CAS CTS

Assistant

Checkhistory Send

letter

Page 16: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Organizational structure Organizational structure constructionconstruction

CMHATS

CMCA CMCSCCTS

CATS

CM CHCA CT

C0

PaymentClassify Phone

garageRegister

Check history

ManagerClaim

handler Accountant

Decide

CSSecretary

CMCCCS CAT CAS CTS

Assistant

Checkhistory Send

letter

Page 17: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

Result organizational structureResult organizational structure

Company

Business operation

ClaimHandling Finance operation

Administrative

Management

CMHATS

CMCA CMCSCCTS

CATS

CM CHCA CT

C0

PaymentClassify Phone

garageRegister

Check history

ManagerClaim

handler Accountant

Decide

CSSecretary

CMCCCS CAT CAS CTS

Assistant

Checkhistory Send

letter

Page 18: 2003-09-24 - WOFEX 03’ Using Modified Concept Lattices for Organizational Structure Modeling and Analysis Ivo Vondrak Jan Kozusznik Dept. of Computer Science.

2003-09-24 - WOFEX 03’

ConclusionConclusion

Presented method of concept analysis provides exact and formally well defined way how the organizational structure can be analyzed and constructed

future research:– searching for easy and precision way of knowledge sharing

definition– searching for some better visualisation of concept lattice– define exact strategy for organize structure construction from

concept lattice


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