© 2008 Oracle Corporation
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Enterprise Performance Management (EPM)PartnerLabJulie HarrisHoward JonesKate HutchinsonMatt Rodgers
© 2008 Oracle Corporation
Objectives for today
• Enable you to deliver the Oracle EPM “elevator pitch” and
articulate the story behind it
• Equip you to build pipeline, lead and WIN successful Oracle
EPM sales cycles
• Understand the business drivers and benefits
• Deliver a high level solution overview
• Learn customer success examples and sound bites
• Target the right audience
• Qualify opportunities and assess Oracle EPM solution fit
• Know the competitive market and Oracle's differentiation against competitors
• Understand a typical sales cycle
• Understand product pricing
• Know where to go for further training, help and assistance
Top
Priority
© 2008 Oracle Corporation
The following is intended to outline our general product direction. It is intended for information
purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any
features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
© 2008 Oracle Corporation
Agenda
• 10.00 – Welcome, Introduction and Objectives • 10.15 – EPM History and Overview• 10.55 BREAK• 11.05 – Oracle Hyperion Planning• 11.50 – Strategic Finance & Crystal Ball• 12:05 – Cost & Profitability Management• 12.50 LUNCH• 13.30 – Financial Consolidation & Reporting • 14.15 – EPMA & Essbase• 14.30 – Oracle Competitive Differentiators• 15.10 BREAK• 15.30 – Partnering with Oracle - All you need to know!• 15.45 – Q&A discussion• 16.00 – Conclusion and wrap-up
© 2008 Oracle Corporation
Who are Hyperion?
• Leaders in Financial Consolidations, Planning Applications and OLAP technology
• Acquired by Oracle in 2007
• Products now form Oracle’s strategic direction in Enterprise Performance Management (EPM)
• Ongoing investment has resulted in new products and enhanced integration with ERP
© 2008 Oracle Corporation
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What is EPM?
© 2008 Oracle Corporation
Peak Performance – Beyond Operational EfficiencyOrganisational Alignment and Effectiveness
SMART
AGILE
ALIGNED
© 2008 Oracle Corporation
Operational Processes Are Well DefinedThat’s Why Customers Implement ERP/CRM/…
ERP Has Leveled the Playing Field Creating Operational Efficiencies
Based on Michael E. Porter’s Value Chain
Inbound Logistics
OperationsMarketing &
SalesService
Outbound Logistics
Firm Infrastructure
Human Resource Management
Technology Development
Procurement
Invest to Retire
Source to Procure
Procure to Pay
Order to Cash
Develop to Release
© 2008 Oracle Corporation
Copyright © 2008, Oracle and / or its affiliates. All rights reserved.
Management Excellence:The Next Competitive Edge
Time
CompetitiveAdvantage
OPERATIONAL EXCELLENCE
MANAGEMENT EXCELLENCE
Cost – Lean and MeanQuality – Six Sigma, TQMSpeed – Real-time, JIT
Cost – Lean and MeanQuality – Six Sigma, TQMSpeed – Real-time, JIT
Smart – Deep InsightAgile – Decisive ActionAligned – Across the
extended enterprise
Smart – Deep InsightAgile – Decisive ActionAligned – Across the
extended enterprise
© 2008 Oracle Corporation
Today’s Reality: Management Processes Are Fragmented
• Lack of business alignment
• Low predictability in
performance
• Inconsistency in business
decisions
ANALYZE PERFORMANCE
GOAL SETTING
SCORECARDS FINANCIAL REPORTING
FINANCIAL MODELING
VARIANCE ANALYSIS
ROLLING FORECAST
OPERATIONAL PLANNING
MONITOR RESULTS
EVA
$€£ ¥
© 2008 Oracle Corporation
Traditional Performance Management
SMART
AGILE
ALIGNED
Strategy to Success: Oracle’s Framework for Achieving Management Excellence
© 2008 Oracle Corporation
Pillars to Achieving Management Excellence
SMART
AGILE
ALIGNED
Rationalize Your Management Systems
Leverage Advanced Integration
Share Insights Across the Extended Enterprise
© 2008 Oracle Corporation
Copyright © 2008, Oracle and / or its affiliates. All rights reserved.
Oracle Provides Key CapabilitiesComplete, Open & Integrated
EXTERNAL REPORTING
INTEGRATED BUSINESS PLANNING
PROFITABILITY & COST MANAGEMENT
SCORECARDING, MONITORING & ANALYSIS
FINANCIAL & MGMT REPORTING
OLAP, DATA WAREHOUSE, DATA MINING
DATA INTEGRATION, APPLICATION MANAGEMENT & MASTER DATA MANAGEMENT
STRATEGIC & PREDICTIVE MODELING
BI TOOLS & BI APPLICATIONS, REAL-TIME MONITORING
© 2008 Oracle Corporation
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EPM SYSTEM Architecture
• Common information delivery within a workspace
• Common information model
• Common platform and integrations
© 2008 Oracle Corporation
Oracle EPM System
Ledger
Financial Management
Reporting & Analytics
Other Sources
Exc
el ,
Acq
uis
itio
ns
& O
the
r S
ou
rces
Da
ta R
ela
tion
ship
Ma
na
ge
men
t
Fin
an
cia
l D
ata
Qu
alit
y M
an
age
men
t –
Bu
sin
ess
Use
r P
rocessin
g
Oracle Data Integrator –Automated Batch Processing
EPMA & Shared
Services
Strategic Finance
Planning
Montecarlo Capex
Workforce
Tax Stream Essbase
‘My EPM’ Workspace
Scorecard
© 2008 Oracle Corporation
Oracle’s Enterprise Performance Management System
BI Applications
EPM Workspace
OLTP & ODSSystems
Data WarehouseData Mart
SAP, Oracle, Siebel,PeopleSoft, Custom
ExcelXML
BusinessProcess
OLAP
Fusion Middleware
Business Intelligence Foundation
BI ApplicationsPerformance Management
Applications
© 2008 Oracle Corporation
Market Leading Performance Management Applications
BI Applications
EPM Workspace
OLTP & ODSSystems
Data WarehouseData Mart
SAP, Oracle, Siebel,PeopleSoft, Custom
ExcelXML
BusinessProcess
OLAP
Fusion Middleware
Business Intelligence Foundation
BI Applications
PERFORMANCE MANAGEMENT APPLICATIONS
StrategyManagement
BusinessPlanning
ProfitabilityManagement
FinancialReporting &Compliance
© 2008 Oracle Corporation
Market Leading Performance Management Applications - CXO & FINANCE
PERFORMANCE MANAGEMENT APPLICATIONS
StrategyManagement
BusinessPlanning
ProfitabilityManagement
FinancialReporting &Compliance
Set Goals and Align
Plan
Analyze
Consolidate and Report
© 2008 Oracle Corporation
Market Leading Performance Management Applications - CXO & FINANCE
PERFORMANCE MANAGEMENT APPLICATIONS
StrategyManagement
BusinessPlanning
ProfitabilityManagement
FinancialReporting &Compliance
Hyperion Performance Scorecard, Hyperion Strategic Finance,
Crystal Ball
Hyperion Planning, Workforce Planning, Capital Asset Planning
Integrated Operational Planning
Hyperion Profitability and Cost Management
Hyperion Financial Management, Hyperion Financial Data
Quality Management, Hyperion Enterprise
Essbase
Data Relatio
nship Management
© 2008 Oracle Corporation
Questions & Discussion
© 2008 Oracle Corporation
C O F F E E B R E A K
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Oracle Hyperion Planning
© 2008 Oracle Corporation
How Do You Build the Budget?
1. Finance creates the forms
2. Managers input their data by accounting period
3. Finance aggregates the budget
4. Management reviews the budget and…
“Repeat this cycle until either the management team is happy with the budget or budget managers lose
their will to live”
Gartner
© 2008 Oracle Corporation
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What Are the Challenges?
“High processing time due to lack of strategic guidance and missing link
between financial and operational plans”
“Low plan accuracy (variance accuracy) due to inaccurate data”
“Limited level of detail for the budget”
“High number of Excel spreadsheets that need maintenance”
“Need to expand to: rolling forecasts, operational planning, investment
planning, bulk updates, pre-built depreciation calculations, version control”
© 2008 Oracle Corporation
Budgeting Process is Highly Inefficient
• Time – takes too long, results obsolete
• Quality – political/negotiation, not reflective of business
• Cost – many wasted resources, dubious benefits
• Flexibility – lack of responsiveness to changes
FP&A Group
Senior Management
Dept A Dept B Dept C
© 2008 Oracle Corporation
Best Practices in PlanningStreamlining Planning, Budgeting and Forecasting Processes
• Centralized, not distributed
• Short budget cycles
• Collaboration across organization
• Consistent assumptions and calculations
• Accurate data and plans
• Accountability
• Align top-down with bottom-up
• Driver-based planning
• Rolling forecasting
© 2008 Oracle Corporation
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Planning Customers
© 2008 Oracle Corporation
Innovative Solution growing with the Customer Needs
• 1989 Philip Morris USA
• 1992 Logitech, Toshiba, Morgan Stanley
• 1996 Nationwide
• 1997 Pfizer
• 1999 Heineken
• 2000 Olympus
• 2001 All Seasons,Autonation
• 2002 Pepsi, Wellpoint
• 2003 Telenor
• 2004 Toyota, UMB Bank
Long time referenceable clients in all industries and all geographies
© 2008 Oracle Corporation
Hyperion Planning Market Penetration
1395
278
504
740
1008
1272
1624
2050
0
500
1000
1500
2000
2500
2000 2001 2002 2003 2004 2005 2006 2007 2008
Year
Customer Count
© 2008 Oracle Corporation
20,000
Num
ber
of U
se
rs
Scalable Planning Solution
ToyotaHyatt
3,000
Norway Post
Petrobras
Newmont
Credit Suisse
Telenor
Turkiye IS Bank
Lockheed Martin
BritishTelecom Dell
Alcoa
© 2008 Oracle Corporation
After• First budget iteration takes only 4½weeks
• Reorganizations down to 24 hours
• A very detailed expense budget that utilized over 700 accounts
• Each individual employee was budgeted (60,000 in phase 2)
• For the first time ever, ING had three-dimensional reporting
• Several new reports enable managers to analyze the business (e.g. year-over-year quarterly comparison)
Before
• First budget iteration took 8 weeks, while transferring employees or departments took 10 days
• Creation & distribution of the Excel templates took 4 weeks
• The data was not dependable for management to make business decisions
• Corporate Budget Group employed 9 people to maintain the process and offline system
� One of the 20 largest financial institutions worldwide
� Revenues of ~9 billion USD (2005)� Over 113 thousand full time employees
© 2008 Oracle Corporation
Planning Challenges Solved
Planning Cycle Time
Accuracy / Variance
Excel Errors
Level of Plan Detail
Finance Productivity
ROI
50-82% time reduction
65-80% improvement
Replaced 6,000+ Spreadsheets
700 accounts; 60,000 employees
8 FTE’s transferred to analysis
$1.5M Return on Investment
Customer Challenges Results with Oracle
© 2008 Oracle Corporation
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Solving Planning Issues. How?
© 2008 Oracle Corporation
Strategic Planning
Enterprise Planning
Operational Planning
Revenue / P&L Planning
Organization-wide Planning
Capacity Planning
Rolling Forecasting
Budgeting
Capital Planning
Closed-loop Budgeting
Project Planning
Integrated Business Planning
ONEONEPlanning PlatformPlanning Platform
© 2008 Oracle Corporation
Planning and Reporting with Spreadsheets
© 2008 Oracle Corporation
Need a Single Repository…
© 2008 Oracle Corporation
…with Analysis by Many Dimensions
Legal EntityCost Centre
Account
• Business Unit
• Analysis Code
• Project
• Time
• Scenario
• etc.
© 2008 Oracle Corporation
Excel
Offline
Process
Security Automated Data Input
Data Manipulation
Reporting
Web Forms
Oracle Hyperion Planning
Essbase
© 2008 Oracle Corporation
Automated data input
Data Manipulation
ReportingInput Forms
User Task lists
Process Control
Approval Workflow
Usability features
Menus
Annotations
Supporting detail
Standard functions
Oracle Hyperion Planning Functionality
© 2008 Oracle Corporation
Automated data input
Data Manipulation
ReportingInput Forms
User Task lists
Process Control
Approval Workflow
Usability features
Smart View Add-in
Offline mode
Workforce Planning
Capital Planning
Oracle Hyperion Planning Functionality
© 2008 Oracle Corporation
Planning Dimensions
Dimensions
• Entity
• Account
• Year
• Period
• Scenario
• Version
• Currency
• + 13 custom
Uses
• Organizational unit
• Natural Account Code
• FY, CY
• Days, weeks, months
• Budget, Forecast, Stretch, etc.
• Working, Draft, Final, etc.
• Automatic
• Product, Channel, Project, Customer, etc.
Hierarchies built on all dimensions
© 2008 Oracle Corporation
Workforce PlanningImproves Headcount, Salary and Compensation Planning
• Packaged solution based on the Planning platform
• Plan salary, compensation, turnover rates at any level
• Add, edit, transfer and delete employees and new hires
• Leverage pre-defined or custom calculations for taxes
• Integrate actuals from HR systems
• Test scenarios in real-time for impact analysis
© 2008 Oracle Corporation
Capital Expense PlanningImproves Planning the Acquisition, Lifecycle Management and Retirement of Capital Assets
• Packaged solution based on the Planning platform
• Plan for asset purchases and capital asset related expenses
• Transfer, retire, and improve assets
• Leverage pre-defined or custom calculations for depreciation and amortization, etc.
• Interfaces with external systems
• Analyze impact on P/L, Balance Sheet and Cash Flow
© 2008 Oracle Corporation
Key Success FactorsWhat it means to our customers
• Accuracy - One Planning platform for all the modules like Workforce Planning, Capital Expense Planning, improving processing time and accuracy, as well as reducing the maintenance overhead
• Performance - Essbase, award winning OLAP engine, boosting the scalability and performance of any planning application
• Simplicity - One reporting workspace enabling real-time, side-by-side planning, forecasting and analysis
© 2008 Oracle Corporation
Demo 1 - Planning
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Strategic Finance
© 2008 Oracle Corporation
What is Enterprise Planning ?
OPERATIONAL PLANNING
Annual PlanDepartmental
PlanningForecasting
Specialised Planning
INTEGRATED
ENTERPRISE PLANNING
SIMULATION & MODELING
STRATEGIC PLANNING
Long-Range Plan
Major Investments
Treasury Strategies
M&A and Divestitures
© 2008 Oracle Corporation
Single Centralised Planning Platform
Income Statement
Balance Sheet Cashflow
CORE FINANCIAL PLANS
Workforce Planning
CapEx Planning
SPECIALISED MODULES
Sales Planning
CONFIGURED PLANS
Projects Planning
Marketing Planning
ProductionPlanning
Oracle Business Intelligence Foundation
Operational Planning
Data Warehouses Transactional Systems Performance Management Applications
Strategic Planning
Simulation & Modelling
© 2008 Oracle Corporation
50
Forecast With Confidence
Key Metrics
• Earnings
• Debt/Equity
• Interest Coverage
Valuation
• Free Cash Flows
• Cost of Capital
• Net Present Value
Income Statement
• Revenues
• COGS
• OPEX
• Net Income
Balance Sheet
• CAPEX
• Working Capital
• Equity
• Debt
Cash Flow
• Operating
• Investing
• Financing
Fully Integrated Financials
Financing
• Term Debt
• Revolving Debt
• Common Stock
• Preferred Stock
Business Specific Drivers
• Market Growth %
• Days Sales
• Inventory Turns
Historicals
• Income Statement
• Balance Sheet
Ratings
• Credit Ratings
• Bank Covenants
Operational Plan
• Revenue targets
• Investment limits
• Working cap’l level
• Assumptions
© 2008 Oracle Corporation
Henry Morris, IDC
IDC, 2002
“(Strategic Planning and budgeting processes are
distinct and should be served by separate, though
related applications, which are tailored to the needs
of each process.
Outputs of the planning process seed targets for
budgeting and the results of the budgeting process
impact future planning.”
Strategic Planning vs. Budgeting and Forecasting
AC1
Slide 51
AC1
Message:
Because strategic planning and budgeting and forecasting are different processes, they need to be served by different applicationsAndré de Carvalho, 12/07/2004
© 2008 Oracle Corporation
Extending the Planning Platform to Manage Corporate Value
Treasury
CFO
CorporateFinance
CorporateDevelopment
Top-Down Target Setting
Contingency Planning
Strategy Screening
Covenant/Ratio Analysis
Funding Alternatives
Rating Agencies
Mergers & Acquisitions
Valuation Analysis
Divestitures
© 2008 Oracle Corporation
Plan for Initial Public Offering
$2 Billion fast-food chain with over 11,000 restaurants in 65 countries
BEFORE
• 6-month strategic planning cycle
• Large debt balance to manage
• No cash flow modeling capability
AFTER
• 3-month strategic planning cycle
• 5-year plan for earnings and share price
• Simulations on store openings and closures
© 2008 Oracle Corporation
Overcome a Major Liquidity Crisis
BEFORE
• Lost investment-grade credit rating
• Needed recapitalize balance sheet
• No cash flow modeling capability
• No simulations at the divisional or business unit level
AFTER
• Credit rating back to investment grade
• $4 Billion debt restructuring
• Simulate capital structure and cash flow
• 3% accuracy in net income projection
$22 Billion global provider of power and automation technologies
© 2008 Oracle Corporation
Hyperion Strategic Finance extends the planning platform
• Trail Analysis - visualizing the model logic
• Consolidation Intelligence -including dealing with complex entity structures
• “Deal Period” functionality especially for M&A simulations
• Debt Scheduler to understand cash flow implications of debt
• Funding Options - optimizing capital structure
• “What-If” Analysis Toolkit with unlimited scenarios
Accounting Integrity and Modeling Speed
© 2008 Oracle Corporation
Demo 2 – Strategic Finance
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Crystal Ball
© 2008 Oracle Corporation
Why Use Crystal Ball?
• Use Crystal Ball to
• See all possible outcomes
• “Think in Ranges”
• Improve quality of your decision making
• Benefits to you
• Easy
• Effective
• Enhance Credibility
© 2008 Oracle Corporation
Benefits of Simulation in Risk Analysis
• What do you think would happen if we did not use simulation?
Would you fund this project?
• Range of Outcomes
• Probability of Failure28%
• Single-Point Estimate
NPV£2 B- £2 B- £4 B £4 B £6 B £8 B£0 B
© 2008 Oracle Corporation
Why Use Crystal Ball?
© 2008 Oracle Corporation
Why Use Crystal Ball?You can see which drivers have the biggest impact
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Profitability and Cost ManagementKate Hutchinson
© 2008 Oracle Corporation
Agenda
• The Need for Profitability and Cost Management
• Introducing Hyperion Profitability and Cost Management
• Demonstration
• Reporting
• Summary
© 2008 Oracle Corporation
Profitability Problems Highlighted
What? Why?
Now What?
Who are the most and least profitable customers?What products contribute the most to the bottom line?Does customer or product profit vary by region?What is the profit contribution margin of a product or a service?
Why are customers profitable or unprofitable?Why is the cost to sell or service different across the customer base?How do business processes impact customer profitability? How is resource consumption affected by product maturity?
How are we doing compared to before?How to adjust Plans and Budgets to affect Profitability? How are we doing compared to others in our industry?
© 2008 Oracle Corporation
- Cost to Serve
Industry Examples – Retail
65
- Product profitability and process review
Shell Retail - Forecourt profitability
© 2008 Oracle Corporation
- Understanding exception rates and process costs
Other Industry Examples
66
- Product profitability
Regulatory reporting
- Regulatory reporting
- Activity Based Budgeting
© 2008 Oracle Corporation
Other costs require analytical capabilities to be assigned in proper
way
Why they should change?
MaterialDirect Labor
These are obvious and relatively easy to assign
Production Overhead
Product Management
Customer Service
Administrative Support
Quality Service
Sales/ Marketing
Support
Utilities
Companies need to understand the size and depth of their cost structures… otherwise they could crash into the Iceberg!
Conventional Cost Accounting Focuses Only on the “Tip-of-the-Iceberg” Costs
© 2008 Oracle Corporation
Profitability Ranks Highly in Recent Surveys
61.2%
49.4%
44.5%
36.3%
29.4%
24.9%
13.5%
12.2%
12.2%
5.3%
0% 10% 20% 30% 40% 50% 60% 70%
Revenue growth
Increasing profitability
Reducing costs
Increasing market share
Improving customer service/loyalty
Driving innovation
Strengthening relationships with key stakeholders
Strengthening corporate brands
Completing mergers and acquisitions
Corporate social responsibility
Expected Benefits of Better Business IntelligenceNovember, 2007
© 2008 Oracle Corporation
Yet Tools Fall Far Short of Needs
TENTH ANNUAL TECHNOLOGY ISSUES FOR FINANCIAL EXECUTIVES SURVEY