Page 1
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
1. Have you ever seen a therapist (mental health counselor, psychologist, social worker, etc.) in the past?
2. Are you currently seeing a therapist?
Mental Health Background
No, I have never seen a therapist
nmlkj
Yes, I have seen a therapist within the past 6 months
nmlkj
Yes, I have seen a therapist within the past year
nmlkj
Yes, I have seen a therapist within the past 2 years
nmlkj
Yes, I have seen a therapist within the past 4 years
nmlkj
Yes, I have seen a therapist more than 4 years ago
nmlkj
No
nmlkj
Yes, at Mount Holyoke
nmlkj
Yes, as a referral from Mount Holyoke to an offcampus therapist
nmlkj
Yes, an offcampus therapist
nmlkj
Page 2
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey3. Have you ever struggled with any of the following concerns:
Yes No Not sure
Academic concerns nmlkj nmlkj nmlkj
Anger management nmlkj nmlkj nmlkj
Anxiety nmlkj nmlkj nmlkj
Bipolar illness nmlkj nmlkj nmlkj
Body image concerns nmlkj nmlkj nmlkj
Childhood sexual abuse nmlkj nmlkj nmlkj
Childhood physical abuse nmlkj nmlkj nmlkj
Depression nmlkj nmlkj nmlkj
Drug/alcohol concerns nmlkj nmlkj nmlkj
Eating/food issues nmlkj nmlkj nmlkj
Family problems/conflict nmlkj nmlkj nmlkj
Fears/phobias nmlkj nmlkj nmlkj
Financial concerns nmlkj nmlkj nmlkj
Friendship concerns nmlkj nmlkj nmlkj
Grief/loss nmlkj nmlkj nmlkj
Hopelessness nmlkj nmlkj nmlkj
Identity issue nmlkj nmlkj nmlkj
Learning disability nmlkj nmlkj nmlkj
Panic nmlkj nmlkj nmlkj
Parenting concerns nmlkj nmlkj nmlkj
Physical assault nmlkj nmlkj nmlkj
Physical disability nmlkj nmlkj nmlkj
Romantic relationship concerns nmlkj nmlkj nmlkj
Roommate/other interpersonal concerns
nmlkj nmlkj nmlkj
Self esteem nmlkj nmlkj nmlkj
Self injury nmlkj nmlkj nmlkj
Sexual assault nmlkj nmlkj nmlkj
Sexual identity nmlkj nmlkj nmlkj
Stress management nmlkj nmlkj nmlkj
Suicidality nmlkj nmlkj nmlkj
Trauma nmlkj nmlkj nmlkj
Page 3
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey4. Please tell us about any other concerns, not mentioned here, that you have struggled with.
55
66
Page 4
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
5. Are you currently taking any prescription medication for anxiety, depression, or other mental health condition(s)?
6. Have you ever been hospitalized for psychiatric reasons?
7. Have you ever thought about committing suicide?
8. Have you ever made any attempts to end your life?
More Mental Health Background
No, I never have
nmlkj
No, but I have in the past
nmlkj
Yes, I’ve been taking such medications for less than 6 months
nmlkj
Yes, I’ve been taking such medications for 6 months to 1 year
nmlkj
Yes, I’ve been taking such medications for over 1 year
nmlkj
No
nmlkj
Yes, within the last 6 months
nmlkj
Yes, within the last year
nmlkj
Yes, within the last 4 years
nmlkj
Yes, more than 4 years ago
nmlkj
No
nmlkj
Yes, I’ve thought about committing suicide within the last 6 months
nmlkj
Yes, I’ve thought about committing suicide within the last year
nmlkj
Yes, I’ve thought about committing suicide within the last 4 years
nmlkj
Yes, I’ve thought about committing suicide more than 4 years ago
nmlkj
No
nmlkj
Yes, I attempted to end my life within the last 6 months
nmlkj
Yes, I attempted to end my life within the last year
nmlkj
Yes, I attempted to end my life within the last 4 years
nmlkj
Yes, I attempted to end my life more than 4 years ago
nmlkj
Page 5
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
9. Has your experience at MHC been impacted (positively or negatively) by another individual ON campus (friend, teammate, roommate, classmate, etc.) who suffered from psychological or emotional difficulties?
10. Has your experience at MHC been impacted (positively or negatively) by another individual OFF campus (family, nonMHC friend, etc.) who suffered from psychological or emotional difficulties?
11. Do you agree that the following populations at Mount Holyoke are understanding and supportive of psychological and emotional needs of students?
12. Please indicate your level of agreement with the following statements:
Experience on Campus
Strongly agree Agree Disagree Strongly disagree Don’t know
Administration nmlkj nmlkj nmlkj nmlkj nmlkj
Faculty nmlkj nmlkj nmlkj nmlkj nmlkj
Staff nmlkj nmlkj nmlkj nmlkj nmlkj
Students nmlkj nmlkj nmlkj nmlkj nmlkj
Strongly agree Agree Disagree Strongly disagree Don’t know
There are adequate campus resources for students who struggle with psychological and/or emotional problems.
nmlkj nmlkj nmlkj nmlkj nmlkj
MHC students suffering from psychological or emotional distress are stigmatized on campus
nmlkj nmlkj nmlkj nmlkj nmlkj
There is adequate educational information related to psychological and emotional distress provided to students on campus
nmlkj nmlkj nmlkj nmlkj nmlkj
I know how to help or refer a student suffering from psychological or emotional distress.
nmlkj nmlkj nmlkj nmlkj nmlkj
Yes
nmlkj
No
nmlkj
Not sure
nmlkj
Yes
nmlkj
No
nmlkj
Not sure
nmlkj
Page 6
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
13. Which of the following best describes your behavior when you are distressed or need support:
14. When you are distressed or need support, to whom would you to go for help?
15. If you seek help from someone else (not listed above), who is it?
16. Please tell us about any online support you may have had experience with:
Sources of Support
My first choice for helpVery comfortable going
to for helpComfortable going to
for helpSomewhat comfortable
going to for helpWould not go to for
help
Academic Advisor/Dean nmlkj nmlkj nmlkj nmlkj nmlkj
Athletic Staff nmlkj nmlkj nmlkj nmlkj nmlkj
Professor nmlkj nmlkj nmlkj nmlkj nmlkj
Residence Life Director/Associate/Assistant
nmlkj nmlkj nmlkj nmlkj nmlkj
Residence Life Student Advisor
nmlkj nmlkj nmlkj nmlkj nmlkj
Therapist on campus nmlkj nmlkj nmlkj nmlkj nmlkj
Therapist off campus nmlkj nmlkj nmlkj nmlkj nmlkj
Family member nmlkj nmlkj nmlkj nmlkj nmlkj
Peer/friend nmlkj nmlkj nmlkj nmlkj nmlkj
Religious/Spiritual Advisor nmlkj nmlkj nmlkj nmlkj nmlkj
55
66
55
66
I do not reach out to anyone
nmlkj
I have one person I can reach out to
nmlkj
I have a few people I can reach out to
nmlkj
I have many people I reach out to
nmlkj
Page 7
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
17. Which of the following best describes your experience with the Counseling Service website?
18. Do you have any suggestions for improving the Counseling Service website?
The Counseling Service Website
55
66
I have not visited the web site
nmlkj
I found the website very helpful
nmlkj
I found the website somewhat helpful
nmlkj
I found the website not very helpful
nmlkj
I found the website not at all helpful
nmlkj
Page 8
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
19. Please indicate any terms in which you have utilized the Counseling Service: (check all that apply)
Use of the Counseling Service
*
I have never utilized the Counseling Service
gfedc
Fall 2008
gfedc
Spring 2009
gfedc
Fall 2009
gfedc
Spring 2010
gfedc
Fall 2010
gfedc
Spring 2011
gfedc
Fall 2011
gfedc
I can’t remember
gfedc
Other (please specify)
gfedc
Page 9
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
21. How many individual sessions have you had during your time at Mount Holyoke?
22. Have you ever exceeded the maximum number of individual sessions (8 per year) provided on campus?
Your Experience with the Counseling Service
20. Please tell us what type of contact you have had with the Counseling Service:
Yes No
Emergency oncall, after hours nmlkj nmlkj
Intake/initial appointment only nmlkj nmlkj
Intake and individual session(s) nmlkj nmlkj
Group therapy session(s) nmlkj nmlkj
Emergency triage appointment, during the day nmlkj nmlkj
Training event nmlkj nmlkj
Outreach event (e.g., Counseling Service sponsored talk, movie, program)
nmlkj nmlkj
Appointment with psychiatrist Dr. Erik Zimmerman nmlkj nmlkj
Request for referral to an offcampus therapist nmlkj nmlkj
None
nmlkj
Just one
nmlkj
1 to 4
nmlkj
4 to 8
nmlkj
More than 8
nmlkj
Numerous sessions over multiple years
nmlkj
Yes, multiple times
nmlkj
Yes, just once
nmlkj
No
nmlkj
Not sure
nmlkj
Page 10
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey23. Did any of these concerns bring you to the Counseling Service?
Yes No
Academic concerns nmlkj nmlkj
Anger management nmlkj nmlkj
Anxiety nmlkj nmlkj
Bipolar illness nmlkj nmlkj
Body image concerns nmlkj nmlkj
Childhood sexual abuse nmlkj nmlkj
Childhood physical abuse nmlkj nmlkj
Depression nmlkj nmlkj
Drug/alcohol concerns nmlkj nmlkj
Eating/food issues nmlkj nmlkj
Family problems/conflict nmlkj nmlkj
Fears/phobias nmlkj nmlkj
Financial concerns nmlkj nmlkj
Friendship concerns nmlkj nmlkj
Grief/loss nmlkj nmlkj
Hopelessness nmlkj nmlkj
Identity issue nmlkj nmlkj
Learning disability nmlkj nmlkj
Panic nmlkj nmlkj
Parenting concerns nmlkj nmlkj
Physical assault nmlkj nmlkj
Physical disability nmlkj nmlkj
Romantic relationship concerns nmlkj nmlkj
Roommate/other interpersonal concerns nmlkj nmlkj
Self esteem nmlkj nmlkj
Self injury nmlkj nmlkj
Sexual assault nmlkj nmlkj
Sexual identity nmlkj nmlkj
Stress management nmlkj nmlkj
Suicidality nmlkj nmlkj
Trauma nmlkj nmlkj
Other
Page 11
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey24. What other concerns, not mentioned here, brought you to the Counseling Service?
55
66
Page 12
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
25. Which of the following were important outcomes associated with your experience with the Counseling Service?
26. If your most important outcome was not listed above, what was it?
Assessment of the Counseling Service
Most important outcome
An important outcome
Not an outcome for me
Not applicable
Advice nmlkj nmlkj nmlkj nmlkj
Decrease in self injury nmlkj nmlkj nmlkj nmlkj
Education about symptoms/condition nmlkj nmlkj nmlkj nmlkj
Felt someone understood nmlkj nmlkj nmlkj nmlkj
Help with relationship(s) nmlkj nmlkj nmlkj nmlkj
Help receiving academic support (e.g., extension, withdrawal, referral to Dean’s Office, connecting with Disability Services)
nmlkj nmlkj nmlkj nmlkj
Helping me to go on medical leave nmlkj nmlkj nmlkj nmlkj
Increased ability to focus on/pursue academics nmlkj nmlkj nmlkj nmlkj
Knowing I am not alone nmlkj nmlkj nmlkj nmlkj
Learning skills/techniques for coping nmlkj nmlkj nmlkj nmlkj
Medication nmlkj nmlkj nmlkj nmlkj
Someone to listen/support I received nmlkj nmlkj nmlkj nmlkj
Symptom reduction nmlkj nmlkj nmlkj nmlkj
55
66
27. Which, if any, of the following aspects of your experience at the Counseling Service caused you concern?
Major concern Slight concern Not a concern
8session limit nmlkj nmlkj nmlkj
Feeling exposed/embarrassed nmlkj nmlkj nmlkj
Lack of fit with therapist nmlkj nmlkj nmlkj
Length of time to wait for an appointment nmlkj nmlkj nmlkj
Symptoms did not remit/improve nmlkj nmlkj nmlkj
Worrying about confidentiality nmlkj nmlkj nmlkj
Other
Other
Page 13
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey28. Please elaborate on any of the aspects of concern above or share additional concerns you might have had:
30. Please elaborate on any areas in which you felt as if your therapist was not respectful of your identity:
31. Please rate your overall experience with the Counseling Service:
32. Please indicate how we might improve the Counseling Service:
33. What was the most positive aspect of your experience with the Counseling Service?
55
66
29. Was your therapist respectful of the following aspects of your identity?
Yes No Not sure
Ability status nmlkj nmlkj nmlkj
Age nmlkj nmlkj nmlkj
Gender identity nmlkj nmlkj nmlkj
Race/ethnicity nmlkj nmlkj nmlkj
Religion/spiritual identity nmlkj nmlkj nmlkj
Sexual orientation nmlkj nmlkj nmlkj
Socioeconomic status nmlkj nmlkj nmlkj
55
66
55
66
55
66
Very satisfied
nmlkj
Satisfied
nmlkj
Dissatisfied
nmlkj
Very dissatisfied
nmlkj
Page 14
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
34. Did you receive a referral for an offcampus therapist or psychiatrist?
Referral
*
No
nmlkj
Yes
nmlkj
Page 15
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
35. Did you receive the referral for any of the following reasons:
36. Did you follow up and meet with the offcampus therapist?
OffCampus Referrals
Yes No
Therapist suggested it based on the concern(s) that brought me to the Counseling Service. nmlkj nmlkj
Therapist recommended it because expertise related to my concern was not available at the Counseling Service. nmlkj nmlkj
Therapist suggested it because of the Counseling Service session limits nmlkj nmlkj
I requested it because of the concern(s) that brought me to the Counseling Service. nmlkj nmlkj
I requested it because of my desire for expertise not available at the Counseling Service. nmlkj nmlkj
I requested it because I wanted to be seen offcampus. nmlkj nmlkj
I requested it because of the Counseling Service session limits nmlkj nmlkj
I requested it because I was dissatisfied with the Counseling Service/therapist nmlkj nmlkj
*
Yes
nmlkj
No
nmlkj
Page 16
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
37. Approximately how many times did you meet?
38. How satisfied were you with your overall experience with this therapist?
39. Please use this space to share any additional thoughts you may have about your offcampus counseling experience:
Experience with an OffCampus Therapist
6
55
66
Very satisfied
nmlkj
Satisfied
nmlkj
Dissatisfied
nmlkj
Very dissatisfied
nmlkj
Page 17
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
Reasons for Not Seeing an OffCampus Therapist
40. How influential were the following in your decision not to see the offcampus therapist referred by the Counseling Service:
Very influentialSomewhat influential
Not a factor
I didn’t have time nmlkj nmlkj nmlkj
I didn’t have transportation nmlkj nmlkj nmlkj
I didn’t want a referral nmlkj nmlkj nmlkj
My insurance didn’t cover the meeting nmlkj nmlkj nmlkj
We couldn’t find a mutually convenient time to meet nmlkj nmlkj nmlkj
I had heard bad things about this therapist nmlkj nmlkj nmlkj
I felt as if my problem was already resolved nmlkj nmlkj nmlkj
I was afraid my parent(s) would find out nmlkj nmlkj nmlkj
Talking to a new therapist seemed too overwhelming/stressful nmlkj nmlkj nmlkj
Page 18
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
42. If you needed to in the future, would you seek help at the Counseling Service?
43. Please elaborate on your answer above:
44. Do you have any additional comments you would like to share about the Counseling Service?
No Contact with the Counseling Service
41. Which of the following reasons explains why you have not yet had any contact with the Counseling Service:
Yes No
I haven’t had the need nmlkj nmlkj
I did not know about it nmlkj nmlkj
I only just recently arrived on campus nmlkj nmlkj
Concerns about confidentiality nmlkj nmlkj
Concerns about stigma nmlkj nmlkj
I have a therapist at home nmlkj nmlkj
I have a therapist off campus nmlkj nmlkj
I prefer to talk to family nmlkj nmlkj
I prefer to talk to friends nmlkj nmlkj
I prefer to pray/use faith or religion/spirituality nmlkj nmlkj
I prefer to use other support on campus nmlkj nmlkj
I prefer to use other support off campus nmlkj nmlkj
55
66
55
66
Yes
nmlkj
No
nmlkj
Maybe
nmlkj
Page 19
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
45. What is your class year at Mount Holyoke?
46. Were you admitted:
47. In what term did you enroll?
48. In what year did you enroll?
49. What is your age?
50. What country or countries are you a citizen of?
More About You
6
55
66
Class of 2015
nmlkj
Class of 2014
nmlkj
Class of 2013
nmlkj
Class of 2012
nmlkj
Other
nmlkj
Early decision
nmlkj
Regular admission (including wait lists)
nmlkj
Transfer
nmlkj
Frances Perkins
nmlkj
Fall
nmlkj
Spring
nmlkj
2011
nmlkj
2010
nmlkj
2009
nmlkj
2008
nmlkj
2007 or earlier
nmlkj
Page 20
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey51. Which best describes your racial identity? (Please choose all that apply)
52. What can you tell us about how you selfidentify, ethnically?
53. Which best describes your sexual orientation? (Please choose all that apply)
55
66
American Indian or Alaska Native
gfedc
Asian
gfedc
Biracial
gfedc
Black or African American
gfedc
Latina/o or Hispanic
gfedc
Middle Eastern
gfedc
Multiracial
gfedc
Native Hawaiian or other Pacific Islander
gfedc
White
gfedc
Other (please specify)
gfedc
Asexual
gfedc
Bisexual
gfedc
Gay
gfedc
Heterosexual
gfedc
Lesbian
gfedc
Pansexual
gfedc
Polysexual
gfedc
Unsure
gfedc
Other (please specify)
gfedc
Page 21
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey54. Which best describes your gender? (Please choose all that apply)
Cisgender
gfedc
Female
gfedc
Male
gfedc
Transgender
gfedc
Other (please specify)
gfedc
Page 22
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
55. If you would like to be entered into the drawing for an Apple iPad, please provide your @mtholyoke.edu email address below. Your email address will not be linked to your responses, which will remain anonymous.
Prize Drawing
Page 23
2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey
Thank you for participating in the 2011 Counseling Service Survey. Your responses will help us provide the highest possible service to the Mount Holyoke Community.
Thank You