services and funding. Community support made it possible to support training, improve accessibility, and develop adaptations that are progressive and make good business sense. Equipment that was modified demonstrated that “making it more accessible” actually made the job and the process more efficient, more accurate, with higher productivity for anyone that used it. Project SEARCH graduates completed their one year internship. Following graduation, ALL found employment in areas of interest in the community. The program has proven that “opportunity + support + personal effort” results in achievement. The journey to employment for individuals continued to be a FOCUS for ODC services in 2012. • 569 program participants in 2012 Employment Resources expanded, adapted and developed an arsenal of options to make individual dreams of community employment come true. Classroom training provided concepts and strategies to support people making the decision to pursue community employment. Work experiences were used for people to “try jobs on for size.” Participation in work crews developed confidence for people by offering smaller steps on the way to community jobs. • Thirty-nine people worked on crews at WOW, Nekoosa Coated, Manilla Gorilla, Berryland Farms The BlendedVoc Day Service Program provided adult life experiences and training with therapeutic goals integrated into adult life experiences, training and activities. Volunteering developed a feeling of community involvement and inclusion. • One hundred seven people experienced adult life experiences and training through BlendedVoc Day Services activities. • Fifty-five individuals volunteered to benefit and contribute to the community. Supported Employment Services adapted to the new CCCW Supported Pilot whereby ODC is paid based on the number of hours a supported individual works rather than the number of hours of support ODC provides. At the end of 2012, ODC was supporting 107 people on their jobs in the community. In all, ODC developed and/or maintained 237 community employment experiences for people. Community input to provide direction and future’s planning was extensive during 2012. The community was invited to assist ODC in updating it’s mission and strategic plan. An A-Team was formed to provide a framework for advocacy regarding changes in government policy and funding. Forward Community Investments facilitated planning considering current and future trends in the needs of the people ODC serves, POINTS OF INTEREST • 569 PROGRAM PARTICIPANTS • 107 SUPPORTED IN JOBS AT THE END OF THE YEAR • ODC DEVELOPED AND/OR MAINTAINED 237 WORK EXPERIENCES, TEMPORARY JOB TRYOUTS, WORK CREW EXPERIENCES AND JOBS • PROJECT SEARCH INTERNS GRADUATE AND NEW INTERNS ARRIVE! • TALENTED EMPLOYEES ARE “PLUGGED IN” TO EMPLOYER UNMET NEEDS • VOLUNTEERS FROM ODC DAY SERVICES CONTRIBUTE TO COMMUNITY COMMUNITY EMPLOYMENT— MATCHING ABILITY WITH EMPLOYERS 2-3 PROJECT SEARCH WORK CREWS WORK 4-5 BLENDEDVOC DAY SERVICES LIFE EXPERIENCES & VOLUNTEERING 6 ADVOCACY AND ACCESSIBILITY 7 STAFF PRESENTATIONS; ODC PROMOTED COMMUNITY PARTICIPATION; A-TEAM 10-11 ANNUAL AWARDS 12-13 COMMUNITY INPUT PROVIDES DIRECTION FOR ODC SERVICES 14 HIDDEN CREEK KITCHENS 15 COMMUNITY SUPPORT MAKES JOBS ACCESSIBLE 8-9 EMPLOYERS 16 OUTCOMES & SATISFACTION 17-23 We envision communities strengthened and enriched by the abilities and contributions of all members. EVERYONE should have the opportunity to work Dreams Really Can Come True when you– Focus on ABILITY 2012 ODC Outcomes Management Report
Transcript
services and funding.
Community support made
it possible to support
training, improve
accessibility, and develop
adaptations that are
progressive and make
good business sense.
Equipment that was
modified demonstrated
that “making it more
accessible” actually
made the job and the
process more efficient,
more accurate, with
higher productivity for
anyone that used it.
Project SEARCH graduates
completed their one year
internship. Following
graduation, ALL found
employment in areas of
interest in the community.
The program has proven
that “opportunity +
support + personal effort”
results in achievement.
The journey to
employment for
individuals continued to
be a FOCUS for ODC
services in 2012.
• 569 program
participants in 2012
Employment Resources
expanded, adapted and
developed an arsenal of
options to make individual
dreams of community
employment come true.
Classroom training
provided concepts and
strategies to support
people making the
decision to pursue
community employment.
Work experiences were
used for people to “try
jobs on for size.”
Participation in work crews
developed confidence for
people by offering smaller
steps on the way to
community jobs.
• Thirty-nine people
worked on crews at
WOW, Nekoosa
Coated, Manilla
Gorilla, Berryland
Farms
The BlendedVoc Day
Service Program provided
adult life experiences and
training with therapeutic
goals integrated into adult
life experiences, training
and activities.
Volunteering developed a
feeling of community
involvement and inclusion.
• One hundred seven
people experienced
adult life experiences
and training through
BlendedVoc Day
Services activities.
• Fifty-five individuals
volunteered to benefit
and contribute to the
community.
Supported Employment
Services adapted to the
new CCCW Supported
Pilot whereby ODC is
paid based on the
number of hours a
supported individual
works rather than the
number of hours of
support ODC provides.
At the end of 2012, ODC
was supporting 107
people on their jobs in
the community. In all,
ODC developed and/or
maintained 237
community employment
experiences for people.
Community input to
provide direction and
future’s planning was
extensive during 2012.
The community was
invited to assist ODC in
updating it’s mission and
strategic plan.
An A-Team was formed
to provide a framework
for advocacy regarding
changes in government
policy and funding.
Forward Community
Investments facilitated
planning considering
current and future trends
in the needs of the
people ODC serves,
POINTS OF INTEREST
• 569 PROGRAM PARTICIPANTS
• 107 SUPPORTED IN JOBS AT THE END
OF THE YEAR
• ODC DEVELOPED AND/OR
MAINTAINED 237 WORK
EXPERIENCES, TEMPORARY JOB
TRYOUTS, WORK CREW
EXPERIENCES AND JOBS
• PROJECT SEARCH INTERNS GRADUATE
AND NEW INTERNS ARRIVE!
• TALENTED EMPLOYEES ARE “PLUGGED
IN” TO EMPLOYER UNMET NEEDS
• VOLUNTEERS FROM ODC DAY
SERVICES CONTRIBUTE TO
COMMUNITY
COMMUNITY EMPLOYMENT—MATCHING ABILITY WITH EMPLOYERS
2-3
PROJECT SEARCH WORK CREWS WORK
4-5
BLENDEDVOC DAY SERVICES LIFE EXPERIENCES & VOLUNTEERING
6
ADVOCACY AND ACCESSIBILITY 7
STAFF PRESENTATIONS; ODC PROMOTED COMMUNITY PARTICIPATION; A-TEAM
10-11
ANNUAL AWARDS 12-13
COMMUNITY INPUT PROVIDES DIRECTION FOR ODC SERVICES
14
HIDDEN CREEK KITCHENS 15
COMMUNITY SUPPORT MAKES JOBS ACCESSIBLE
8-9
EMPLOYERS 16
OUTCOMES & SATISFACTION 17-23
We envision communities strengthened and
enriched by the abilities and contributions of all
members.
EVERYONE should have the opportunity to work
Dreams Really Can Come True when you– Focus on ABILITY
2012 ODC Outcomes Management Report
Whether you are a person who
has been waiting,
anticipating…. that FIRST job
for over 38 years or a new high
school graduate, the THRILL of
that first job can never be
explained, it can only be
witnessed and experienced
when the person hears “you
got the job!”
There is no greater motivator
for the ODC Employment
Team than a person who
wants to work, who is ready to
work and who finally gets that
job.
Utilizing the proven approach
to plug in “interest and ability”
with an “unmet need” of the
employer continues to be the
most successful employment
tool our team is able to
incorporate.
It makes sense, it works, and it
puts people to work at
businesses who need that
“right” skill, during the right
time of the day.
Focus on the ABILITY to match motivated, capable employees
with employers unmet needs Spring Green Floral
“Tim is working o
ut
fantastic! H
e is
very conscien
tious
of his work an
d does
it with a smile”
Nancy Oltesvig
,
HR Supervisor
Renaissance
Learning Inc
.
Queena “plugs her skills and hours she wants to work” into busy days at Bev’s Floral when shipment are received. Queena helps cut, water and feed the fresh cut flowers.
Tim “plugs in” to the UPS Store dur-ing their busiest day from 3 to 6 p.m.
Luke “plugs in” to jobs at Spring Green Floral, Marshfield Scrap and ODC during the work week.
Lawanda “plugs in” to a down time at CCCW to sanitize conference room furniture.
James “plugs in” to a job portioning at Scotty’s Pizza. This task would have taken Scotty away from other essential restaurant management.
Page 2
What happens when an EMPLOYER plugs into ODC’s Mission?
A person with skills and abilities finds a job with
an employer who identifies a need, thinks
creatively and finds the tremendous benefit a
person can be to their company.
From a human resources standpoint, businesses
have often adopted policies that require a
person to be able to “do it all.”
This requirement often limits individuals with
disabilities the opportunity to even apply for jobs.
“Doing it all” can mean having the academic
ability to run a cash register and process credit
cards, as well as, clean and stack shelves.
ODC’s employment team has become skilled at
demonstrating to employers how beneficial it is
to “plug in” a motivated employee during
critical times of the day when others employees
are not available. April at Kwik Trip saw how this
might work for their store on West Grand and
possibly for other Kwik Trip locations.
Moving People to Community Employment # of facility-based people starting the
community employment process 20
(34 entrants into Long Term Supported Employment – 23 new, 11 from previous years who had started the process of community employment)
# of facility-based people obtaining a
community job 19
# of new entrants going directly into
community employment 53/90 or 58%
People in Supported Employment averaged $7.44 / hr. on their jobs and were working an average of 9 hours per week.
People in straight community job development averaged $8.18 / hr on their jobs and were working an average of 26 hours per week when they were closed from our services.
Odessa “plugs in” to multiple departments at Bank A Count.
“Marlene is a ray of sunshine. She brightens up everyone’s day. Marlene is a great help. She now helps in the kitchen wrapping muffins. Marlene fits very well with the team and with the mission of Kwik Trip!” April, Store Manager
Tim “plugs in” to a variety of jobs at The Cabinet Shop
Mark “plugs in” to the hours before the restaurant opens to get it looking clean and sanitary.
Page 3
HIRED at Weber’s Farm Store
HIRED at Ministry
St. Joseph’s Hospital
HIRED at the Child Care Center
of Marshfield
HIRED at Chip’s Restaurant
Marshfield Public Schools,
Ministry St. Joseph’s Hospital, DVR, CCCW, and ODC
collaborated to provide and
support internship
opportunities for four students
in the 2011-2012 School year.
The experience provided a
year of learning, job maturity,
GRADUATION and then JOBS
in the community.
Focus on the ABILITY to be a partner in changing young people’s lives through Project Search
Project SEARCH— A collaborative program that TRANSFORMS students into valuable employees!
DVR
SIX new students started their journey this year. As interns, the students
spend part of their day receiving classroom instruction and the other
part as interns in different departments of the hospital.
Page 4
39 Individuals Participated in Work Crews or Enclaves in 2012 Sites included: WOW Logistics, Nekoosa Coated, Manilla Gorilla, Rafters, and Berryland Farms
Two individuals were subsequently hired by the employer.
Work Crews were effective transition tools for individuals to “try out” community employment without taking the large step of committing to a job. For individuals who have had bad
experiences or who doubt their abilities, it is a great confidence builder and is often all that is needed to encourage an individual to move on in the process of getting a community job.
Focus on the ABILITY to transition to community employment through a work crew, enclave or job try-out
Page 5
Page 6
Focus on the ABILITY to contribute to the community—Volunteering 55 People volunteered for various community causes in 2012
Focus on the ABILITY to participate in community and adult l ife experiences 107 people partic ipated in BlendedVoc Day Services
VOLUNTEER ACTIVITIES IN 2012 Marshfield
Soups or Socks
Rotary Winter Wonderland Lights
Home Delivered Meals
Soup to Samaritan House
Adopt a Park
Healthy Lifestyles Apple Walk
Bell Ringing Wisconsin Rapids
Southwood County Humane Society
Neighborhood Table
Centralia
Skate Park
Family Center
Meals on Wheels
Operation Shoebox
Women’s Community Center, Wausau
Coats for Kids
SWEPS Food Pantry
ODC applied for and received a grant to
develop a “CommonUnity”
add-on to Day Services. Individuals will be introduced to clubs,
activities and community
organizations that they can participate in on an
individual basis.
BlendedVoc Day Services is a therapeutic program providing educational, life enhancing opportunities
for adults that are meaningful, beneficial and person-focused. Individuals develop life skills and broaden
opportunities designed around goals chosen by the person. Program components offer opportunities to:
improve or acquire independent living skills; enhance personal development including self-advocacy and
social interaction; and develop community access and integration including accessing clubs and activities on
a personalized, individual basis with natural offerings in the community.
Job and Employment Facilitators — funded through endowment earnings provide training to acquire skills necessary to obtain and advance employment opportunities.
Job Club
Cash Register Training
Kitchen Training
Social Skills Class
Employment Readiness
Equipment Operation and Safety
iPads and Androids were purchased this year
(some courtesy of CCCW!)
The ease of use was shadowed only by the IMPACT
of this type of visual feedback and technology. With the push of a button, video was taken of how jobs need to be set up for people.
At community job sites, “visual” walk throughs
provide exceptional training and task sequencing for individuals on the job and for the Job Coaches supporting them. These videos can be stored on the
computer and when new staff are assigned, they can easily view what Job Coaching duties they
need to provide and what the job site looks like. Videos of the individual on jobs gives visual examples
to parents, guardians, funding sources, at times evoking an emotional reaction if a family member has not seen their important person working before.
It is a tool that can be used for interviewing practice and for giving feedback on social interactions.
Advocacy and Accessibility— It is the expectation and
the responsibility of ODC to be a leader for improving accessibility in the community and at work. ODC strongly
advocates for people to have full access to opportunities for employment and to participate in and contribute to
the community we all share.
Page 7
Focus on the ABILITY to acquire and use community support to make jobs accessible
Making employment possible for people requires support in multiple ways -
• If you have a piece of equipment or an adaptation that provides the “tool” to do the job, you still need a person to guide and instruct an individual on how to use it.
• If you have a job that is complicated and multi-stepped, you need someone to break that job
down to “do-able” steps.
• If you have someone who is a perfect candidate for a job in the community, you may need to
provide funding to let the employer try the person on the job before hiring.
T-Nut Press
In order to manufacture a specialized shipping platform , ODC acquired a press
for inserting and crimping threaded T-nuts into wood panels.
The addition of an oversized table allows individuals to rest the panel on the
machine instead of supporting it by hand as the machine is operated.
A low-wattage visible laser shines a “target” on the panel, making it easy to
position the panel correctly every time. Safety guards and interlocks protect the
operator at all times.
Cardboard Brake
This unique “cardboard brake” was created to assist individuals in folding a
chipboard panel used in the fabrication of a disposable pallet.
Instead of folding the heavy panel over the edge of a table or other straight
edge, the brake grips the panel and uses mechanical advantage to help the
operator create the folds.
This task can be completed faster, with less fatigue, and by a greater number of
people.
CNC Router
The acquisition of a CNC (Computer Numerically Controlled)
router created opportunities for individuals to gain skills
related to operating a C.A.D. computerized system and the
manufacture of furniture components.
Furniture panels that previously were cut freehand on a band
saw are now cut automatically by the CNC router. Individuals
label the parts, store them in a racking system, and pull parts
for shipment when customer orders are received.
The new process is much faster, the size and dimensions of the
parts are computer-perfect, and individuals gain new skills as
they participate in the process.
Page 8
Switches & Specialized Press
Even the simplest adaptations
can create significant
employment opportunities.
Crimping a terminal onto the
end of a wire using a specialized press can be
done by a single worker, or the task can be
broken down into two steps.
The addition of a simple hand-operable switch
allows one worker to position the wire in the press,
with the second worker using the switch to cycle
the press.
A person can team with an Exceptional Needs
Specialist to operate this equipment, which
manufactures about 10,000 units per month.
Gang Nailer
Another “win-win” equipment acquisition is ODC’s gang nailer.
Instead of driving nails one at a time using a 6.5-lb pneumatic nail gun, the gang
nailer can drive up to six nails at once.
The operator positions the material under the nail guns and slides a clear plastic
guard into place before actuating the machine.
This process requires much less physical effort, is safer, and can be accomplished by
many more individuals.
QWE—QUALITY WORK
ENVIRONMENT
Strategic Action Plan
ODC worked with NISH in 2012 to develop a
plan to better ODC’s employment training.
Goals were established to increase training
opportunities on existing jobs by acquiring
adaptations and equipment that enable access.
In addition, community support dollars were
utilized to cover the additional training time
needed for individuals to learn how to operate
equipment and adaptations.
Innovation—Success is limitless with creativity
and an open mind.
Page 9
terminal wire
ODC staff asked to PRESENT at conferences of relevance and influence
Community Integration, Contribution and Participation
ODC encourages and promotes community integration and involve-
ment throughout the year. Memberships in Rotary, Ambassadors, RFW, APSE, WDB and others keep ODC tightly connected to community.
ODC participates in community events such as United Way Drives, Dairyfest, Heart Walk, Polar Plunges, Rotary Winter Wonderland and
others where individuals in programming can understand the meaning of contributing and participating in commonalities in the community.
ODC staff were honored to present at conferences in Wisconsin and at the CARF conference is Arizona! Tanna Livernash and Kristin Harvey Braunsky, Certified
Systematic Instructors, presented at the Integrated Employment
Conference and at the Systematic Instruction Conference in Madison with Michael Callahan.
Ann Lepak & Mary Blanchard - presented at the Integrated Employment Conference on “Preventing Supported
Employment Job Loss”. Carol Ulrich - presented on “Leading From Within—Expanding Integrated Employment Opportunities”.
Kevin Hendershot and Pam Ross presented on ODC’s
BlendedVoc Day Services program model at the annual CARF Conference in Tucson, Arizona.
ODC staff Pam Ross and Carol Ulrich were asked to speak in an educational video “Making a Lasting Impression” for Department of Health Services (DHS-People First).
Page 10
On November 13, 2012 with the advisement
of Thomas Cook, Chairperson for Rehab For
Wisconsin, ODC hosted a FIRST A-Team
meeting in Pittsville, Wisconsin.
The “A” in “A Team” stands for Advocacy,
Awareness, and Advisement. The group is
comprised of individuals with disabilities,
family members, and other people who want
to ensure that people with disabilities have a
strong voice that is heard regarding issues
that are important.
The Invitation stated the following:
As a family member of an individual with
special needs, you are aware of the
importance of the services that are available
to you.
You are also aware of the value of having
choices and options that best meet the
interests and needs of your family member.
Over the past several years, with the
expansion of the Family Care program
throughout the state, there have been many
changes in the funding mechanisms for the
services you receive, as well as changes in
policies related to that funding.
We want to make sure that you remain aware
of changes that may affect the services you
receive, and that you have the opportunity to
advocate for the services that are important
to you and your family.
We want to extend a special invitation for
you to attend an informational meeting
regarding the establishment of an “A
Team” for Central Wisconsin.
The intent was for the A-Team to be
comprised of self-advocates who are
interested and motivated to stay educated and
informed regarding any threats or perceived
ADVOCACY— A-Team in Central Wisconsin
Investing in expertise to clarify a path for the future
Investments Consultants to
examine ODC’s foundation,
information and trends, and
determine an action plan for
change that is destined to
occur.
Information from this planning
was used to develop new
Strategic Goals for the
upcoming years.
For any organization, it is
always beneficial to ask
people on the “outside” to
help take a look at our history
and then work with us to set
a clear path, or at least an
understanding of what the
future might look like.
Through a grant from
Incourage Community
Foundation, ODC utilized
Forward Community
Page 11
New Strategic Plan, A-Team and Forward Investments Strategy—Always looking forward and planning to create opportunities
The ODC Annual Awards Dinner is always a highlight and celebration of people and community partnerships
that have benefitted individuals and the business community. This year was an exceptional celebration and
by far the largest celebration in the history of the awards with 123 people in attendance. Story after story
proclaimed the success of individuals and the power of working together for a common purpose.
This year, WOW Logistics in Wisconsin Rapids and Ministry Saint Joseph’s Hospital in Marshfield were recognized as ODC’s “Employers of the Year”. “WOW Logistics has provided work opportunities for over 45
ODC workers in 2012,” said Ann Lepak, ODC employment resources manager in Wisconsin Rapids, who
nominated the business for this award. “Because of them, many individuals who may otherwise never have
work opportunities outside of ODC have been given that chance.”
Ministry Saint Joseph’s Hospital provides on-site classroom and internship opportunities in collaboration with
Marshfield Public Schools, CCCW, and the Division of Vocational Rehabilitation which provides funding for
ODC’s job coaching services. “From hospital administration, to human resources, to department heads,
managers and co-workers, there was support and encouragement that made this program a success. Project
Search students benefited from intense and realistic work experiences that helped them develop important
skills and behaviors, making them more employable,” Mary Blanchard said. All four 2011-12 Project Search
students have gone on to secure competitive employment in the Marshfield community. One of the students
was hired by Ministry Saint Joseph’s Hospital in its Peri-Anesthesia Care Unit.
Tim Zander, a volunteer in Wisconsin Rapid’s Day Service’s
Program, was the recipient of the John P. Melsen, Volunteer
Service Award. Tim was a volunteer within the ODC
BlendedVoc Day Services Program for more than two years.
After retiring as a German teacher with the Wisconsin Rapids
School District, Tim found himself with more time to volunteer
—having a brother with special needs led him to choose
ODC as the beneficiary of his generosity.
Wooden Creations was awarded the 2012 ODC Partnership
Award. “Mark has helped us in so many ways in 2012,”
Chuck Summers said. “He has designed and built everything
from jigs and fixtures to computer-controlled production
equipment, and everything he did was built from scratch.
What’s most important is that the equipment he created not
only makes us more efficient but it adapts the work to ODC
clients. He really understands our mission.”
Page 13
“Paul’s story is one of inspiration,” said Kristin Harvey-Braunsky. “He not only works
at ODC Monday through Friday, but is also a main source of help at the adult
family home where he assists with farm work.”
According to Kristin, farm work is something he truly enjoys, but on March 4, 2012,
it was the cause of an accident that resulted in the amputation of Talbot’s left
hand.
After the accident, lying in his hospital bed, Talbot asked Kristin, “Will I still have a
job at ODC when I get out of here?” Talbot returned to work only four weeks after
the accident. “He never let his injury slow him down,” Kristin said.
His positive attitude throughout his recovery is something we should all learn from.
Paul taught us there are no barriers that you can’t overcome when you live life
with an open mind.”
OH, what a Night!
“I nominated Joyce for this award because of
her perseverance and tenacity,” said Kristin
Jinsky. “Joyce has had the goal of finding
community employment for many years, but
difficulties and obstacles have slowed her
down. She has never, however, permitted
these things to keep her from
working toward her goal.”
The 2012 Personal Achievement Award was presented to two ODC clients: Joyce Godin of Wisconsin Rapids
and Paul Talbot of Marshfield. This award recognizes individuals who have overcome a significant barrier to
employment; selection is based upon number of years of employment with ODC or a community employer,
growth within that work experience, a positive work ethic and evidence of good citizenship in the workplace
and community.
In addition, eleven other deserving individuals were nominated and recognized at the dinner— from
Wisconsin Rapids: Odessa Reinwand, Marlene Diercks, Duane Linzmeier, Tim , and Kyle. From Marshfield:
Nathan Derks, Jon Herman, Jeff Kleinschmidt, Paul Zieglmeier, and Claude Parker.
Dusting off and polishing ODC’s Mission—We didn’t change our focus, we just updated our message
INPUT from people served and the
community
In 2012, ODC sought INPUT in multiple ways to
make sure what we are doing, how we are doing it, and why we do it centers around the goals,
needs and desires of the people we serve, their families, the community and funding sources.
ODC invited program participants, their families/care-givers, donors, community supporters,
funding agency personnel and advisors to participate in strategic planning, and a fresh look and update of our Mission Statement.
As a result, we set our course for upcoming years, guided by the vision of all stakeholders who use,
value, participate or contribute to the services ODC offers.
The Annual Report presentation was open to the public in both locations, as were Donor
Receptions. Both presented opportunities to review accomplishments and get input for the
direction of ODC’s services.
Page 14
Hidden Creek Kitchens in Wisconsin Rapids and Marshfield
facilities provide training and skill development for individuals wishing to
find employment associated with the food industry in the community.
From prep work to fryer, to baking, to portioning, to dish washing to
cashiering…. The opportunities for learning in a “professional, REAL setting “ are unmatched.
Over Christmas, over 12,000 cookies
were baked, frosted and sold to customers in the community.
Fresh salads and home-made soups of the week were also offered for sale to the community.
Delicious wraps and breakfast platters
were purchased by businesses for meetings and events.
Lunch by the River events were part of the community opportunities where
Hidden Creek Kitchens sold items and created recognition for the quality food items and ODC in general.
ODC’s CSA garden in Marshfield produced
organically grown vegetables for share-holders
throughout Marshfield and Wisconsin Rapids.
Each share was carefully prepared and
distributed once per week.
Individuals interested in careers related to the food industry
were trained in various jobs including cashier, greeter, food
prep, dishwashing.
Commercial kitchens in Wisconsin Rapids and Marshfield
provided 3600 hours of work experience!
People—Each person is valuable and has unique abilities
and ideas to contribute to the workplace and the
community
Work—Work enhances the quality of our lives
Partnerships—Strong community and customer
partnerships create opportunities for success
Page 15
Marshfield A & B Process Systems Aging and Disability Resource Center Agsource Arby’s Roast Beef Restaurant Associate Sales & Leasing Baltus Oil Company Berryland Farms Blue Heron Brew Pub Burger King Cabinet Shop Carbo Ceramics Central Wis Fair Association Chestnut Center for the Arts Child Care Centers of Mfld Chips Restaurant City of Marshfield County Market Craft’s Trading Center Dat Bar & Big Hass BBQ Dollar Tree Fantastic Sam’s Figi’s Geiss Meat Service Gondolier Restaurant Good Shepherd Lutheran Church Goodwill Industries of NC Wis Hancock Fabrics Hardee’s Hewitt House Hiller’s True Value Hardware Kuyoth Custom Auto Lamplighter Fans Lang Furniture Laundry Room Marshfield Area Chamber of Commerce Marshfield Clinic Marshfield Public Library Marshfield School District Marshfield Scrap Marshfield Senior Community Center McDonald’s McMillan Electric Melody Garden Ice Cream Parlor Menzner Lumber Ministry St. Joseph’s Hospital Nasonville Dairy New Beginnings Child Care Northwoods Evergreen Pick’n Save Piggly Wiggly Pinecrest Nursing Home Pizza Hut Pomp’s Tire Quality Roofing RiverEdge Golf Course Rose Bowl Lanes Shopko Scotty’s Pizza Security Health Spring Green Floral Stratford Equity Livestock Stroetz Farms Taco Bell Target Walgreens Walmart Weber’s Farm
Wendorf Bus Wood Cty Human Services Wooden Creations Woodfield Inn and Suites Younkers Zastrow the Beer Man
Wisconsin Rapids Accurate Auto Anytime Fitness Arborview Court Arborwood Lodge Anointing Oil Faith Church Bank A Count. Bev’s Floral Bob Gleason Insurance Services Bowlmor Boys and Girls Club Bull’s Eye Country Club Bull’s Eye Credit Union Burger King Capital Building Services Group Central Wis Counseling Chips of Wisconsin Rapids Community Care of Central Wisconsin Department of Transportation Express Recycling Solutions Inc Fey Printing FRP Composites Gardens Galore Goodwill Industries of NCW HJ Aviation Home Depot Incourage Community Foundation Kwik Trip West Grand Manilla Gorilla Mariani Packing Company Nekoosa Coated Products PA Sales Paper City Savings Peg’s T-Shirt Perkins Restaurant & Bakery Pizza Hut Pomp’s Tire Service Quality Feed and Seed Quality Foods IGA – Baker Dr Quality Foods IGA – West Grand Quality Plus Printing R & R Transmission Renaissance Distribution Center Renaissance Learning River Cities Bank South Wood County Humane Society Taco Johns Terry’s BP The UPS Store Unifirst Corporation Veolia Cranberry Creek Landfill Walgreen’s Walmart Wisconsin Rapids Housing Authority Wisconsin Rapids Rafter’s Wood County Human Services WoodTrust Bank WOW Logistics YMCA – Adventure Center YMCA – Wellness Center
132 Employers in 2012! - New 2012 employers in bo ld/underl ined
Page 16
96%
99%
92%
99%100%
99%
1
2012 EMPLOYER SATISFACTION
Are you satisfied with the job performance of the employees?
Are you satisfied with ODC's support services?
Would you be a reference for ODC's Employment Program? Yes/No
Are you satisfied with the follow-up from ODC staff?
Are you satisfied with the working relationship with ODC?
Was it a good job match with your business?
109 Surveys Completed
Percentage indicates an approval range of “satisfied “to “exceeds expectations”.
2012 CCCW Pilot for Supported Employment ODC Supported Employment Resources and CCCW implemented a
Pilot program whereby ODC is paid based on the hours an individual
works on jobs in the community, supported by ODC Employment
Services.
The previous model was based on payment for the number of hours of
support provided.
The individual rate for each person is based on a Tier System that
includes the individual’s Functional Screen (from ADRC or CCCW)
and the number of months an individual has been employed. The rate
decreases the longer a person is employed.
0-11 mos. 12-24 mos. >25 mos.
Tier 1
Tier 2
Tier 3 (Based on Functional Screen ) Tier 4
# of people WORKING and SUPPORTED in EMPLOYMENT
2007 2008 2009 2010 2011 2012 51 54 57 66 79 107
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60%
65%
70%
75%
80%
85%
90%
95%
100%
How happy
are you
with your
rate of pay?
How happy
are you
with your
goals &
results?
How
satisfied are
you with
services you
receive at
ODC?
Is your work
place safe? Did you
help
develop
your own
goals?
How happy are you with your rate of
pay?
How happy are you with your goals &
results?
How satisfied are you with services
you receive at ODC?
Is your work place safe?
Did you help develop your own goals?
Client Satisfaction — Our most important customers are the people we serve. ODC understands the importance of receiving, reviewing, & responding to the valuable input we
receive from the people we serve. Information obtained is used to improve practices, services, and policies of the agency .
219 Surveys Percentage indicates an approval range of
“satisfied” to “exceeds expectations”.
30 DAY Follow-Up Results - Contact is made with individuals 30 days following discharge from
programming to track the outcomes of services. # of Surveys—83
Did ODC assist you in achieving personal goals? 98% of those responding said — Yes
Were you satisfied with the help that ODC gave you? 100% of those responding said — Yes
Status 30 Days Post Discharge Program at Discharge
29 Employed 15 Community Based Employment
11 Further services not needed 32 DVR Supported Employment
9 Receiving Recommended Services 17 Prevocational Training Program
18 No Response 2 School Work Experience
16 Other 16 Situational Assessment
1 DVR W.A.T.
AGENCY BASED EMPLOYMENT TRAINING PROGRAM PARTICIPANT SURVEY
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98%
97%
97%
98%
100%
97%
How satisfied are you with the Supported
Employment Program?
Are you listened to & is your input respected?
Are you happy with your rate of pay?
Do you help develop your goals?
Is your job a safe place to work?
Do you feel the ODC staff treat you fairly?
SUPPORTED EMPLOYMENT SATISFACTION
82 SURVEYS COMPLETED
Promoting Community Employment ODC’s public relations programs actively promote the abilities of
individuals seeking community employment through the ODC
Employment Resources Programs.
• Jobs Wanted Posters advertise individuals looking for jobs and
celebrate those who have found them. • Flat Screen TV’s in reception and lunch areas give a “community
tour” of the employers and the people they hired. • Presentations to community groups
• “Thank you for hiring” cards are available to hand out to businesses
where you shop who hire people through ODC employment
programs. • Rotary announcements by employers who have hired individuals
have shown to be a good way to spread the word about the “good
business decision” to hire people to meet a company’s unmet
needs.
• Radio spots were also used, pairing an employer with someone they
hired, to promote the valuable resource of employees ODC has
available for hire.
Become a friend of ODC on
Facebook
‘Up North’ - ODC added
Employment Resources to some of the northern regions of
CCCW including people in Marathon County.
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Referral Sources for ODC Programs
The major agencies contracting with ODC to provide services to people with disabilities or other barriers to
employment include: CCCW; DVR; Wood County Human Services; and additional family care units outside
of our surrounding communities including individuals from WWC (Clark County), Community Health
Partnerships (Eau Claire/Chippewa Counties), and Southwest Family Care Alliance (Juneau County).
Additional services were provided through assessment and work experiences for individuals from area
schools, individuals funded through IRIS, and private pay individuals.
The demographics of ODC for 2012indicate that 53% of individuals are served in the Wisconsin Rapids location and 47% in Marshfield.
The percentage of people with a primary diagnosis of developmental disability at 66% represents the largest disability group that ODC serves. This is a 3% increase from 2011.
The percentage of people with multiple disabilities was 54%.
• 24% between 16-25 The largest percentage of people served were in the age group between 16 and 25.
• 20% between 26-35 Male clients account for 59% of people served.
• 19% between 36-45 The largest percentage (95%) of people served were Caucasian.
CENTER BASED EFFECTIVENESS MEASURES 2011 2012 GOAL 2012 Actual Maximize the # of personal goals achieved
• Work Services 61% 80% - 100% 62% • Workskills 65% 80% - 90% 62% • BlendedVoc Day Services 80% - 90% 74% • Work Adjustment Training 56% 80% - 90% 43% •
Maximize productivity (% who maintained or increased individual productivity)
• Work Services 41% 45% - 65% 54% • Workskills 54% 45% - 65% 62% • Work Adjustment Training 77% 65% - 85% 83%
Maximize # integrating into community
Through volunteering 55 Maximize # integrating into community
employment through work crew/enclave 5-10 39 Maximize program Assessment completers following
recommendations
• Situational Assessment 100% 80% - 100% 100%
COMMUNITY EMPLOYMENT EFFECTIVENESS MEASURES
2011 2012 GOAL 2012 Actual Long Term Support—Supported Employment
Maximize # of hours worked per week 10.1 14-18 9.8
Maximize # working at Goal # hours per week 90-100% 96%
Maximize earnings $7.49 >=$7.25 $7.44
Maximize # of employees receiving benefits 23% 25-40% 18%
Maximize # of employees receiving wage increase 8% 45-65% 9%
Maximize # of employees receiving a promotion 5% 5-15% 1%
Maximize # of employees receiving more hours 13% 5-15% 7%
Maximize # of successful closures 0 2-6 0
Maximize # on the job end of year 99% 75%-98% 96% DVR Supported Employment
Maximize # of DVR Supported hires 67% 80-100% 95% Maximize # of DVR Supported maintaining jobs 67% 65-85% 72% Community Based Employment
Maximize the # of DVR Placements 55% 50/55/60 64%
Maximize the # of hours worked per week 27.7 20-40 26 Maximize earnings $8.34 >=$7.50 $8.18
Maximize # receiving benefits 36% 35-55% 33%
Maximize # of employees receiving a wage increase 27% 65-85% 33%
Maximize# placements retaining jobs at 6 month review 94% 50% 100%
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2012 EFFICIENCY MEASURES
2011 2012 Goal 2012 Actual DVR Job Development Min—Opt • To minimize the # of days from entering 50 80/70/60 68 Job Development to job experience or hire • Minimize # of days from referral to intake 24 90/60/30 24.6
DVR Supported Employment Program
• To minimize the number of days from 205 100/90/80 170 entering SEP to hire • To maximize the number of functional 58 20/30/40 19
assessments completed
• Minimize the # of days from referral to entrance 6 90/60/30 4
Long Term Supported Employment Program
• To minimize the # of days between 0 90/80/70 N / A losing a job & acquiring a new job • To maximize the # of Supported Employment to 0 2/4/6 0 independently maintain employment (Closures)
• Minimize # of days from referral to intake 3 90/60/30 1 DVR Situational Assessments
• To maximize the # of Situational Assessment
Completers 100% 80 / 90/100 100% • Minimize # of days from referral to intake 66 60/30/10 15.5
DVR Work Adjustment Training • To minimize the # of days from referral to intake 30.5 20/10/5 N/A
Long Term Funded Work Services
• Minimize # of days from referral to intake 15 90/60/30 8 Long Term Funded Workskills/BlendedVoc Day Services
• Minimize # of days from referral to intake 3.5 90/60/30 16
REBALANCING GOALS FOR 2012 • Maximize # adding or transferring to community employment services 25 10/15/20 20 • Maximize # of new referrals who go directly into community employment services or a combination of community and prevocational services 20 50% 53/90 or 58% • Maximize # of agency based individuals who Obtain at least p/t integrated employment 20 20/25/30 19
Employment Planning Services Employee Development Services
Organizational Employment Services Community Employment Services - Job Development, Job Supports, Job Site Training
