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2013Fold Flashcards Mod1 A4

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Anticipation inventories Additional inventories above basic pipeline stock to coverprojected trends of increasing sales, planned sales

    promotion programs, seasonal fluctuations, plant

    shutdowns, and vacations.

    2013

    Definition

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    Term: Backorder An unfilled customer order or commitment. An immediate(or past due) demand against an item whose inventory is

    insufficient to satisfy the demand.

    2013

    Definition

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    Term: Balanced scorecard A list of financial and operational measurements used toevaluate organizational or supply chain performance. Thedimensions of this might include customer perspective,

    business process perspective, financial perspective, and

    innovation and learning perspectives. It formally connects

    overall objectives, strategies, and measurements. Each

    dimension has goals and measurements.

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    Definition

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    Term: Balance sheet A financial statement showing the resources owned, thedebts owed, and the owner's share of a company at a given

    point in time.

    2013

    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Benchmarking Comparing a company's costs, products, and services to thaof a company thought to have superior performance.

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    Definition

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    Term: Blanket purchase order A long-term commitment to a supplier for material againstwhich short-term releases will be generated to satisfy

    requirements.

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    Definition

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    Term: Buffer 1) A quantity of materials awaiting further processing. Itcan refer to raw materials, semifinished stores or holdpoints, or a work backlog that is purposely maintained

    behind a work center. 2) In the theory of constraints, these

    can be time or material and support throughput and/or due

    date performance. They can be maintained at the constraint

    convergent points, divergent points, and shipping points.

    2013

    Definition

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    Term: Business plan 1) A statement of long-range strategy and revenue, cost, anprofit objectives usually accompanied by budgets, a

    projected balance sheet, and a cash flow statement. Usually

    stated in terms of dollars and grouped by product family. It

    is then translated into synchronized tactical functional plan

    through the production planning process. 2) A document

    consisting of the business details prepared by an

    entrepreneur to plan for a new business.

    2013

    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Carrying cost The cost of holding inventory, usually defined as apercentage of the dollar value of inventory per unit of time

    2013

    Definition

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    Term: Cash flow The net flow of dollars into or out of the proposed project.The algebraic sum, in any time period, of all cash receipts,

    expenses, and investments.

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    Definition

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    Term: Cash-to-cash cycle time An indicator of how efficiently a company manages itsassets to improve cash flow. (Inventory days + accountsreceivable days - accounts payable days).

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    Definition

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    Term: Changeover 1) The work required to change a specific machine,resource, work center, or line from making the last good

    piece of item A to making the first good piece of item B. 2

    The refitting of equipment to neutralize the effects of the

    last lot produced.

    2013

    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Collaborative planning, forecasting,

    and replenishment (CPFR)

    1) A collaboration process whereby supply chain trading

    partners can jointly plan key supply chain activities from

    production and delivery of raw materials to production and

    delivery of final products to end customers. It encompasses

    business planning, sales forecasting, and all operations require

    to replenish raw materials and finished goods. 2) A processphilosophy for facilitating collaborative communications. It is

    considered a standard, endorsed by the Voluntary Interindustry

    Commerce Standards.

    2013

    Definition

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    Term: Competitive analysis An analysis of a competitor that includes its strategies,capabilities, prices and costs.

    2013

    Definition

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    Term: Cost of goods sold An accounting classification useful for determining theamount of direct materials, direct labor, and allocatedoverhead associated with the products sold during a given

    period of time.

    2013

    Definition

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    Term: Cost of quality The cost associated with providing poor quality products oservices. There are four categories of costs: (1) internal

    failure costs; (2) external failure costs; (3) appraisal costs;

    and (4) prevention costs.

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    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Cross-selling Occurs when customers buy additional products or serviceafter the initial purchase.

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    Definition

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    Term: Customer relationship management

    (CRM)

    A marketing philosophy based on putting the customer first

    The collection and analysis of information designed for

    sales and marketing decision support to understand and

    support existing and potential customer needs.

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    Term: Customer service 1) The ability of a company to address the needs, inquires,and requests from customers. 2) A measure of the deliveryof a product to the customer at the time the customer

    specified.

    2013

    Definition

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    Term: Cycle 1) The interval of time during which a system or process,such as seasonal demand or a manufacturing operation,

    periodically returns to similar initial conditions. 2) The

    interval of time during which an event or set of events is

    completed.

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    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Cycle stock One of the two main conceptual components of any iteminventory, it is the most active component; it depletes

    gradually as customer orders are received and is replenishe

    cyclically when supplier orders are received.

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    Definition

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    Term: Cycle time 1) In industrial engineering, the time between completion otwo discrete units of production. 2) In materials

    management, it refers to the length of time from when

    material enters a production facility until it exits.

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    Term: Decoupling Creating independence between supply and use of materialCommonly denotes providing inventory between operationso that fluctuations in the production rate of the supplying

    operation do not constrain production or use rates of the

    next operation.

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    Definition

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    Term: Demand A need for a particular product or component. This couldcome from any number of sources. At the finished goods

    level, this is usually different from sales data because it

    does not necessarily result in sales. There are generally up

    to four components: cyclical component, random

    component, seasonal component, and trend component.

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    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Demand forecasting Forecasting the demand for a particular good, component,or service.

    2013

    Definition

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    Term: Demand management 1) The function of recognizing all demands for goods andservices to support the marketplace. It involves prioritizing

    demand when supply is lacking. It facilitates the planning

    and use of resources for profitable business results. 2) In

    marketing, the process of planning, executing, controlling,

    and monitoring the design, pricing, promotion, and

    distribution of products and services to bring about

    transactions that meet organizational and individual needs

    2013

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    Term: Demand planning Using forecasts and experience to estimate demand forvarious items at various points in a supply chain. Severalforecasting techniques may be used during the planning

    process. Often, families of items are aggregated in doing

    this planning. Aggregation also may occur by geographica

    region or by life cycle stage. Forecast demand is compared

    to actual demand in order to measure and increase forecast

    accuracy.

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    Term: Demand shaping The practice of using the 4 Ps (product, pricing, placementpromotion) and other market variables to influence the

    demand of a product or service so that the demand better

    matches the available supply.

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    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Dependent demand Demand that is directly related to or derived from the bill omaterial structure for other items or end products. Such

    demands are therefore calculated and need not and should

    not be forecast.

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    Term: Distributor A business that does not manufacture its own products, bupurchases and resells these products. Such a business

    usually maintains a finished goods inventory.

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    Term: Enterprise resources planning (ERP) Framework for organizing, defining, and standardizing thebusiness processes necessary to effectively plan and controan organization so the organization can use its internal

    knowledge to seek external advantage.

    2013

    Definition

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    Term: Extrinsic forecasting method A forecast method on a correlating leading indicator, suchas estimating furniture sales based on housing starts. These

    forecasts tend to be more useful for large aggregations, suc

    as total company sales, that for individual product sales.

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    Definition

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Fluctuation inventory Inventory that is carried as a cushion to protect againstforecast error.

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    Term: Forecast error The difference between actual demand and forecastdemand, stated as an absolute value or as a percentage.

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    Term: Forecasting The business function that attempts to predict sales and useof products so they can be purchased or manufactured inappropriate quantities in advance.

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    Term: Gross margin The difference between total revenue and the costs of goodsold.

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Horizontal marketplace An online marketplace used by buyers and sellers frommultiple industries. This marketplace lowers prices by

    lowering transaction costs.

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    Term: Income statement A financial statement showing the net income for a businesover a given period of time.

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    Term: Independent demand The demand for an item that is unrelated to the demand forother items. Demand for finished goods, parts required fordestructive testing, and service parts requirements are

    examples of this.

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    Term: Interplant demand One plant's need for a part or product that is produced byanother plant or division within the same organization.

    Although it is not a customer order, it is usually handled by

    the master production scheduling system in a similar

    manner.

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: In-transit inventory Material moving between two or more locations, usuallyseparated geographically; for example, finished goods bein

    shipped from a plant to a distribution center.

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    Term: Intrinsic forecast method A forecast method based on internal factors, such as anaverage of past sales.

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    Term: Inventory management The branch of business management concerned withplanning and controlling inventories.

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    Term: Inventory optimization software A computer application having the capability of findingoptimal inventory strategies and policies related to custome

    service and return on investment over several echelons of a

    supply chain.

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Inventory turnover The number of times that an inventory cycles, or "turnsover," during the year. A frequent method to compute this i

    to divide the average inventory level into the annual cost o

    sales.

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    Term: Inventory valuation The value of the inventory at either its cost or its marketvalue. Because inventory value can change with time, some

    recognition is taken of the age distribution of inventory.

    Therefore, this is usually computed on a FIFO basis, LIFO

    basis, or a standard cost basis to establish the cost of goods

    sold.

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    Term: Inventory velocity The speed with which inventory passes through anorganization or supply chain at a given point in time asmeasured by inventory turnover.

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    Term: Inventory visibility The extent to which inventory information is shared withina firm and with supply chain partners.

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    Term: Keiretsu A form of cooperative relationship among companies inJapan where the companies largely remain legally and

    economically independent, even though they work closely

    in various ways such as sole sourcing and financial backing

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    Definition

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    Term: Key performance indicator (KPI) A financial or nonfinancial measure, either tactical orstrategic, that is linked to specific strategic goals and

    objectives.

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    Term: Landed cost This cost includes the product cost plus the costs oflogistics, such as warehousing, transportation, and handlingfees.

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    Term: Logistics 1) In an industrial context, the art and science of obtainingproducing, and distributing material and product in the

    proper place and in proper quantities. 2) In a military sense

    (where it has greater usage), its meaning can also include

    the movement of personnel.

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    Fold each printed sheet in half lengthwise. The left side of the document will list the term and the right side will list the definition. Tape or staplethe open edges of your eFlashcards. Cut out your eFlashcards on the lines indicated. Note: There are four eFlashcards on each printed page.

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    Term: Market demand In marketing, the total demand that would exist within adefined customer group in a given geographical area during

    a particular time period given a known marketing program

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    Term: Market driven Responding to customers' needs.

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    Term: Market research The systematic gathering, recording, and analyzing of dataabout problems relating to the marketing of goods and servicesSuch research may be undertaken by impartial agencies or by

    business firms or their agents. It includes several types: (1)

    market analysis is the study of the size, location, nature, and

    characteristics of markets, (2) sales analysis is the systematic

    study and comparison of sales (or consumption) data, (3)

    consumer research is concerned with the discovery and analysi

    of consumer attitudes, reactions, and preferences.

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    Definition

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    Term: Metrics A system for collecting, measuring, and comparing ameasure to a standard for a specific criterion for an

    operation, item, good, service, business, etc. A performanc

    measurement system consists of a criterion, a standard, and

    a measure.

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    Term: Multisourcing Procurement of a good or service from more than oneindependent supplier.

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    Term: Obsolescence 1) The condition of being out of date. A loss of valueoccasioned by new developments that place the olderproperty at a competitive disadvantage. A factor in

    depreciation. 2) A decrease in the value of an asset broughtabout by the development of new and more economical

    methods, processes, or machinery. 3) The loss of usefulnessor worth of a product or facility as a result of the appearanceof better or more economical products, methods, or facilities

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    Term: Optimization Achieving the best possible solution to a problem in termsof a specified objective function.

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    Term: Ordering cost Used in calculating order quantities, the costs that increaseas the number of orders placed increases. It includes costs

    related to the clerical work of preparing, releasing,

    monitoring, and receiving orders, the physical handling of

    goods, inspections, and setup costs, as applicable.

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    Term: Outsourcing The process of having suppliers provide goods and servicethat were previously provided internally. It involves

    substitutionthe replacement of internal capacity and

    production by that of the supplier.

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    Term: Partnership 1) A form of business ownership that is not organized as aseparate legal entity, but entailing ownership by two or

    more persons. 2) In a supply chain, a relationship based on

    trust, shared risk, and rewards aimed toward achieving a

    competitive advantage.

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    Definition

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    Term: Pipeline inventory Inventory in the transportation network and the distributionsystem, including the flow through intermediate stockingpoints.

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    Term: Planning horizon The amount of time a plan extends into the future. For amaster schedule, this is normally set to cover a minimum o

    cumulative lead time plus time for lot sizing low-level

    components and for capacity changes of primary work

    centers or of key suppliers. For longer term plans the

    planning horizon must be long enough to permit any neede

    additions to capacity.

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    Term: Process chart A chart that represents the sequence of work or the nature oevents in process. It serves as a basis for examining and

    possibly improving the way the work is carried out.

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    Term: Procurement The business functions of procurement planning,purchasing, inventory control, traffic, receiving, incoming

    inspection, and salvage operations.

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    Term: Profit 1) Earnings from an ongoing business after direct costs ofgoods sold have been deducted from sales revenue for agiven period. 2) Earnings or income after all expenses

    (selling, administrative, depreciation) have been deducted

    from gross profit. 3) Earnings or income after adjusting for

    miscellaneous income and expenses (patent royalties,

    interest, capital gains) and tax from operating profit.

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    Term: Profit margin 1) The difference between the sales and cost of goods soldfor an organization, sometimes expressed as a percentage o

    sales. 2) In traditional accounting, this is the product selling

    price minus the direct material, direct labor, and allocated

    overhead for the product, sometimes expressed as a

    percentage of selling price.

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    Term: Pull system 1) In production, the production of items only as demandedfor use or to replace those taken for use. 2) In material

    control, the withdrawal of inventory as demanded by the

    using operations. Material is not issued until a signal come

    from the user. 3) In distribution, a system for replenishing

    field warehouse inventories where replenishment decisionsare made at the field warehouse itself, not at the central

    warehouse or plant.

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    Definition

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    Term: Purchasing The term used in industry and management to denote thefunction of and the responsibility for procuring materials,

    supplies, and services.

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    Term: Push system 1) In production, the production of items at times requiredby a given schedule planned in advance. 2) In materialcontrol, the issuing of material according to a given

    schedule or issuing material to a job order at its start time.

    3) In distribution, a system for replenishing field warehouse

    inventories where replenishment decision making is

    centralized, usually at the manufacturing site or central

    supply facility.

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    Definition

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    Term: Return on assets (ROA) Net income for the previous 12 months divided by totalassets.

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    Definition

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    Term: Return on investment (ROI) A relative measure of financial performance that provides ameans for comparing various investments by calculating th

    profits returned during a specified time period. In the theor

    of constraints, it is calculated as throughput minus operatin

    expense divided by investment.

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    Definition

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    Term: Reverse logistics A complete supply chain dedicated to the reverse flow ofproducts and materials for the purpose of returns, repair,

    remanufacture, and/or recycling.

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    Term: Reverse supply chain Moving items from the consumer back to the producer forrepair or disposal.

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    Term: Risk pooling A method often associated with the management ofinventory risk. Manufacturers and retailers that experience

    high variability in demand for their products can pool

    together common inventory components associated with a

    broad family of products to buffer the overall burden of

    having to deploy inventory for each discrete product.

    2013

    Definition

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    Term: Safety stock 1) In general, a quantity of stock planned to be in inventoryto protect against fluctuations in demand or supply. 2) In th

    context of master production scheduling, the additional

    inventory and capacity planned as protection against

    forecast errors and short-term changes in the backlog.

    2013

    Definition

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    Term: Sales and operations planning

    (S&OP)

    A process to develop tactical plans that provide

    management the ability to strategically direct its business to

    achieve competitive advantage on a continuous basis by

    integrating customer-focused marketing plans for new and

    existing products with the management of the supply chain

    The process brings together all the plans for the business

    into one integrated set of plans.

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    Term: Seasonality A repetitive pattern of demand from year to year (or otherrepeating time interval) with some periods considerablyhigher than others.

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    Term: Service industry 1) In its narrowest sense, an organization that provides anintangible product. 2) In its broadest sense, all organization

    except farming, mining, and manufacturing.

    2013

    Definition

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    Term: Single-source supplier A company that is selected to have 100 percent of thebusiness for a part although alternate suppliers are available

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    Term: Sole-source supplier The only supplier capable of meeting (usually technical)requirements for an item.

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    Term: Sourcing The process of identifying a company that provides aneeded good or service.

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    Term: Spend management Managing purchases of goods and services in a supply chaiincluding outsourcing and procurement activities.

    2013

    Definition

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    Term: Standard costs The target costs of an operation, process, or productincluding direct material, direct labor, and overhead

    charges.

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    Definition

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    Term: Stockkeeping unit (SKU) 1) An inventory item. 2) In a distribution system, an item aa particular geographic location.

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    Definition

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    Term: Stockout costs The costs associated with a stockout. Those costs mayinclude lost sales, backorder costs, expediting, andadditional manufacturing and purchasing costs.

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    Term: Strategic planning The process of developing a strategic plan.

    2013

    Definition

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    Term: Strategic sourcing A comprehensive approach for locating and sourcing key materiasuppliers, which often includes the business process of analyzing

    total-spend-for-material spend categories. There is a focus on thedevelopment of long-term relationships with trading partners whcan help the purchaser meet profitability and customer satisfactio

    goals. From an information technology applications perspectivestrategic sourcing includes automation of request for quote

    (RFQ), request for proposal (RFP), electronic auctioning (e-auction or reverse auction), and contract management processes

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    Definition

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    Term: Subcontracting Sending production work outside to another manufacturer.

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    Term: Supplier 1) Provider of goods or services. 2) Seller with whom thebuyer does business, as opposed to vendor, which is ageneric term referring to all sellers in the marketplace.

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    Term: Supplier-input-process-output-

    customer (SIPOC) diagram

    A high-level process map that shows substantial subproces

    in an organization's process together with the structure of

    the process represented by the suppliers, inputs, outputs,

    and customers. It defines the critical aspects of a process

    without losing the overall perspective.

    2013

    Definition

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    Term: Supplier relationship management

    (SRM)

    A comprehensive approach to managing an enterprises

    interactions with the organizations that supply the goods

    and services the enterprise uses. The goal of this is to

    streamline and make more effective the processes between

    an enterprise and its suppliers.

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    Term: Supply chain The global network used to deliver products and servicesfrom raw materials to end customers through an engineered

    flow of information, physical distribution, and cash.

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    Term: Supply chain management (SCM) The design, planning, execution, control, and monitoring osupply chain activities with the objective of creating netvalue, building a competitive infrastructure, leveraging

    worldwide logistics, synchronizing supply with demand,

    and measuring performance globally.

    2013

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    Term: Supply Chain Operations Reference-

    model (SCOR)

    A process reference model developed and endorsed by the

    Supply Chain Council as the cross-industry, standard

    diagnostic tool for supply chain management. It describes

    the business activities associated with satisfying a

    customers demand. Use of the model includes analyzing

    the current state of a companys processes and goals,

    quantifying operational performance, and comparing

    company performance to benchmark data.

    2013

    Definition

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    Term: Supply chain visibility The ability of supply chain partners to access demand andproduction information from trading partners.

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    Term: Sustainability Activities that provide present benefit withoutcompromising the needs of future generations.

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    Term: Tactical buying The purchasing process focused on transactions andnonstrategic material buying. It is closely aligned with theordering portion of executing the purchasing

    transaction process. The characteristics for this include

    stable, limited fluctuations, defined standard specifications

    noncritical to production, no delivery issues, and high

    reliability concerning quality-standard material with very

    little concern for rejects.

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    Definition

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    Term: Tactical planning The process of developing a set of tactical plans (e.g.,production plan, sales plan, marketing plan).

    2013

    Definition

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    Term: Target costing The process of designing a product to meet a specific costobjective. This involves setting the planned selling price,

    subtracting the desired profit as well as marketing and

    distribution costs, thus leaving the required manufacturing

    or target cost.

    2013

    Definition

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    Term: Third-party logistics (3PL) A buyer and supplier team with a third party that providesproduct delivery services. This third party may provide

    added supply chain expertise.

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    Term: Total cost of ownership (TCO) In supply chain management, it is the sum of all the costsassociated with every activity of the supply stream. Themain insight that this offers to the supply chain manager is

    the understanding that the acquisition cost is often a very

    small portion of this.

    2013

    Definition

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    Term: Trend General upward or downward movement of a variable overtime.

    2013

    Definition

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    Term: Triple bottom line (TBL) Measuring the economic, social, and environmentalconsequences of a firm's activities.

    2013

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    Term: Value-added 1) In accounting, the addition of direct labor, directmaterial, and allocated overhead assigned at an operation.

    2) In current manufacturing terms, the actual increase of

    utility from the viewpoint of the customer as a part is

    transformed from raw material to finished inventory. It is

    the contribution made by an operation or a plant to the fina

    usefulness and value of a product, as seen by the customer

    2013

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    Term: Value chain The functions within a company that add value to the goodor services that the organization sells to customers and forwhich it receives payment.

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    Term: Value stream The processes of creating, producing, and delivering a goodor service to the market. For a good, this encompasses the

    raw material supplier, the manufacturing and assembly of

    the good, and the distribution network. For a service, this

    consists of suppliers, support personnel and technology, the

    service producer, and the distribution channel.

    2013

    Definition

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    Term: Value stream mapping Drawing the current production process/flow and thenattempting to draw the most effective production process/

    flow.

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    Term: Vendor Any seller of an item in the marketplace.

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    Term: Warehouse management system(WMS)

    A system that manages all processes that a warehousecarries out. These processes include receiving, picking, and

    shipping.

    2013

    Definition


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