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2014 Fall Product Training for Service Units

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Fall Product Training 2014
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2014 Fall Product Program Girl Scouts of WILDERNESS ROAD
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Page 1: 2014 Fall Product Training for Service Units

2014 Fall Product Program Girl Scouts of WILDERNESS ROAD

Page 2: 2014 Fall Product Training for Service Units

What Can Product Sales Do?Supports council programs for girls in your council area.Provides early start up funds for troops/groups.Creates educational experience for girls to learn life skills.

Goal Setting

Decision Making

Money Management

People Skills

Business Ethics

Page 3: 2014 Fall Product Training for Service Units

Sea Otters!

Page 4: 2014 Fall Product Training for Service Units

Online Learning ActivitiesOnline learning activities designed to enhance the troop

program activity pieces

www.whatcanagirldo.com

Page 5: 2014 Fall Product Training for Service Units

Dive In!

Be A Reader Booklet activities available

ONLINE

Goal setting !Give girls the tools to help them achieve

their personal goals as well as their troop’s goals. Set a goal for greater success!

Girl Power!Features 6 Girl Scouts

nominated by their councils who are doing amazing things in their

community.

Page 6: 2014 Fall Product Training for Service Units

Ashdon Farms Activity Poster

Be Active!Set goals and plan for success

Page 7: 2014 Fall Product Training for Service Units

• National girls participating down -7.6%– GKSWRC UP +.06%

• National per girl nut averages up +6.7% – GKSWRC per girl averages UP +3.4%

• National nut sales overall down – 2.6%– GSKWRC overall DOWN -.09%

*Based on statistics from Fall 2013 Ashdon Farms partner Councils

2013 National Nut Statistics*

Page 8: 2014 Fall Product Training for Service Units

Participation is Easy!

• Girls can participate ONLINE and IN PERSONMagazines

Address BookletNut/Candy itemsPhoto Keepsakes

ONLINE – no money to collect, customers pay directly.

IN PERSON – girl collect money for magazine up front but nut/candy at time of delivery.

Page 9: 2014 Fall Product Training for Service Units

Troops earn:15% for in person orders.

18% for online Orders.$3 shop credit for each

address booklet

Girl Packet

Nuts & Chocolates

Address Booklet

MagazinesPhoto Keepsake

Brochure

Girl Sales Packets

Page 10: 2014 Fall Product Training for Service Units

• People already buy magazines!

• The average family subscribes to 4 magazines a year and spends $125.

• People can support Girl Scouts without spending any additional funds.

• Magazines appeal to everyone, every interest!

Why Magazines?

Page 11: 2014 Fall Product Training for Service Units

What’s New for 2014•New nut products and a online nut store instead of online nut promise orders.

•Addition of a new product line – ToRememberThis - personalized digital photo books and more.

Page 12: 2014 Fall Product Training for Service Units

2014 New Product Offerings

• Almond Cran-Orange Crunch

• English Butter Toffee

Page 13: 2014 Fall Product Training for Service Units

TRT PHOTO BOOKS

Page 14: 2014 Fall Product Training for Service Units

TRT PHOTO BOOKS

Page 15: 2014 Fall Product Training for Service Units

TRT PHOTO BOOKS

Page 16: 2014 Fall Product Training for Service Units

To remember this

New!

Photo Keepsakes

•A collection of photo-driven personalized digital photo books and more.

•Customers upload photos from Facebook, Instagram, PCs and mobile devices to create photo books, calendars, cards and other items.

•Runs seamlessly with existing program since orders are taken just like magazines – paper order forms or online. No additional work!

•Customers receive email with code or pre-paid certificates with instructions on how to create their keepsakes at torememberthis.com.

•Completed products delivered directly to customers 5 to 7 days after completion at torememberthis.com.

•Mobile Bookshelf app included with every purchase.

Page 17: 2014 Fall Product Training for Service Units

Facebook and Twitter

• Post to Facebook newsfeed

• Opportunity to reach broader network of family and friends

• Any sales directly track to Girl Scout’s QSP/Nut Online Program and are reported on the Girl’s Online Sales Report

Page 18: 2014 Fall Product Training for Service Units

PAPER FORM ORDERING Same form is used to order

magazines and photo keepsake items.

Customers should fill out the paper order forms.

Money is collected at the time the order is placed.

White and yellow returned to Fall Product Manager. Pink copy stays with customer

Page 19: 2014 Fall Product Training for Service Units

• Use for family and friends not contacted through other parts of the sale.

• Names and addresses not rented or sold.• Easy to complete

• Have girls bring holiday card list to a troop meeting and complete booklets during that time.

• A completed booklet consists of 5 unique names and addresses.

• Personalize with P.S. note.• Opportunity for $3 shop credit in troop proceeds for

each completed booklet.• NEW – Only one mailing sent to customers.• Supporters will have the option to go online and

order – no processing fee!

ADDRESS BOOKLET

Page 20: 2014 Fall Product Training for Service Units

ONLINE ORDERING

Girls can set goals and personalize their welcome

page with optional photos and messages

Participants register or login at http://girlscouts.qspgao.com/wilderness road for online magazine and online nut store

Page 21: 2014 Fall Product Training for Service Units

Sending Emails to Family & FriendsIf participated last year, addresses are preloaded into emails

page. Participants will also have access to an Order History Report with customer purchases from last year.Recipients of the email simply click the link, make their selection and pay with credit card.No processing fees for customers.Parents print Girl’s Online Sales Report or email to troop manager for girls to receive credit for orders generated online.Troop leaders should identify themselves during the registration process to receive a detailed report of all sales for girls in their troop at the end of the program.

Page 22: 2014 Fall Product Training for Service Units

ONLINE NUT STORE

• All emails will contain a link to shop for nuts online:• 25 Girl Scout items + 5

corporate gift items• Customers pay shipping

• Girl’s Online Sales Report will have a total number of online nuts and dollars sold.

• Troop manager should enter this information in Nut-e in the Online Nuts column.

New!

Page 23: 2014 Fall Product Training for Service Units

Shipping Cost for Online Nuts

Page 24: 2014 Fall Product Training for Service Units

2014 ONLINE CORPORATE GIFTS

• CHOCOLATE TUTTLES 23oz - $23 GOURMET BLEND OF NUTS - 15oz $20

Page 25: 2014 Fall Product Training for Service Units

2014 ONLINE CORPORATE GIFTS

GOURMET CARAMEL CORN 20oz - $15 JUMBO CASHEWS 30oz - $35

Page 26: 2014 Fall Product Training for Service Units

2014 ONLINE CORPORATE GIFTS

PISTACHIOS 12oz - $18

Page 27: 2014 Fall Product Training for Service Units

Shopping is EasyEmails sent to supporters will include a link to the Magazine Store and a link to the Nut Store

Page 28: 2014 Fall Product Training for Service Units

SPREADING THE WORD• Girls can invite customers to order

online or order with paper order forms• Two ways to invite customers to shop

online• Make sure girls write their Girl

Online ID that is assigned upon registration on the business cards to ensure proper credit. If they don’t include this number, they must write first name, last name and troop number that they used to register on the online store

• Girls distribute “Spread the Word” business cards to customers who can go directly online using girlscouts.qspgao.com

Page 29: 2014 Fall Product Training for Service Units

Girl’s Online Sales Report

Proceeds are earned for each order generated online.

Families simply print out or email the Girl’s Online Sales Report and submit it to the troop manager along with the paper orders to receive credit.

Reminder email with Girl’s Online Sales Report at the end of the sale.

Troop leaders can register to receive a detailed report at the end of the sale with all sales totals for girls in their troop.

Equal Credit for All Magazine Orders andOnline Nut Promises

Page 30: 2014 Fall Product Training for Service Units

ENCOURAGE GIRLS TO ENTER EMAILS FIRST

Original email sent immediately after training

Three reminders will be sent 5 days apartAfter ordering, recipients will not receive reminder emails

Get emails out firstEmails are working while girls are taking orders using the catalog

Page 31: 2014 Fall Product Training for Service Units

QSP CUSTOMER SERVICE GUARANTEE

100%

Customer

Satisfaction!

Customer Satisfaction is QSP’s

number one priority. Our

guarantee is simple. If your

customers are not completely

satisfied with or do not receive

the product ordered through our

program, we will gladly exchange

it, replace it or refund the

purchase price.

Customer Service800.251.1542

Page 32: 2014 Fall Product Training for Service Units

Girls use order takers to collect nut and candy orders.

Money is collected at the time of DELIVERY!

Products will be delivered to the Service Unit Manager and picked up at the designated time by the troop manager.

NUTS!

Page 33: 2014 Fall Product Training for Service Units

Available in online store only!

Available with Caramel Treasures or Chocolate Truffles.

$8.00 plus shipping.

2014 GIRL SCOUT TIN

Page 34: 2014 Fall Product Training for Service Units

$8.00 $8.00 $7.00$6.00NEW

$6.00

$6.00 $6.00$6.00 $6.00 $6.00

NEW

$5.00 $5.00 $5.00 $5.00 $5.00

SALE DATES- 10/1- 10/27$5.00

Page 35: 2014 Fall Product Training for Service Units

Support your favorite Girl Scout and the brave men and women serving in our military. Each $5 donation will be used to donate a nut item or a magazine subscription to the military.

Supporting Our Military!

Girls Selling 5 Or More Items Will Earn The SHARE Patch!HOT CAJUN

Page 36: 2014 Fall Product Training for Service Units

REM

IND

ER

S F

OR

LEA

DER

S Collect Girl’s Online Sales Reports from participating girls. Enter online nuts, magazines and photo keepsakes into Nut-e for

credit. Nut Delivery from November 17-18. Set delivery schedule. Count nut and chocolate products carefully before signing. Distribute nut and chocolate products immediately. If you have specific program questions, refer to your training

materials or call the council office.

Page 37: 2014 Fall Product Training for Service Units

Girl Recognitions

Page 38: 2014 Fall Product Training for Service Units

12 Nuts/Candy

3 Mags/TRT

ADDRESS BOOKLET5 NAMES

ALL RECOGNITIONS ARE CUMULATIVE

12 emails

5 Military orders

6 Mags.

$100Combined sales

$200 Combined Sales. Choice

$300 Combined sales.Choice.

$400 Combined sales

OR

OR

$500Combined sales

$600Combined sales

$800 Combined salesPLUS SS PATCH

$1000$25 AMAZON

GIFT CARD

$300 SALES

OR

$1200

OR

OR

TRT Photo Journal

$800 SALES

Page 39: 2014 Fall Product Training for Service Units

Log in: your SU + gswrc

Password: ashdon

www.ashdonfarmsnute.com

Page 40: 2014 Fall Product Training for Service Units

SERVICE UNIT DETAILS PAGE

Be sure to enter delivery station and recognition delivery information.

Without this address, delivery agent will be unable to deliver nut and chocolate products and UPS can’t deliver recognitions

No PO Box – physical address only.

Page 41: 2014 Fall Product Training for Service Units

TROOP SET UPTo view troops in the SU, click Troops iconClick pencil icon beside the troop you want to viewSet logins and passwords under “Troop Users”Be sure to update leader and troop product manager information

Page 42: 2014 Fall Product Training for Service Units

GIRL ORDERSGirl names can be entered into system at any time during the sale.

Enter the number of girls registered and click save.

After being added, girls appear in bottom container.Enter products sold by each girlPhoto keepsake items are entered in the magazine columns and count just like a magazine subscriptionOnline nuts are entered as a cumulative totalSave after entering each girl order and again to confirm recognitions

Page 43: 2014 Fall Product Training for Service Units

GIRL ORDERSSave after entering each girl order and save again to confirm recognitionsOnly Submit troop order after all girl orders have been entered by clicking pink button

Page 44: 2014 Fall Product Training for Service Units

REPORTS

Page 45: 2014 Fall Product Training for Service Units

YOU OTTER STAY ON SCHEDULE

October 28th

By midnight

Service Units must check all data entered and complete their duties by

October 29th

By midnight

Troops must have all girl sales data entered by

Page 46: 2014 Fall Product Training for Service Units

Paperwork Returned to SU• If order forms or Address Booklets

are incorrect, return to troop leaders or fall sale manager for corrections.

• Pink copies of order forms remain with customers.

• Girl order forms (yellow and white copies separated.)

• Girl’s Online Sales Reports.

• Address Booklets.

Page 47: 2014 Fall Product Training for Service Units

Your Goal:

All girls participating in all

stages of the sale

Page 48: 2014 Fall Product Training for Service Units

Tie in how many cans/magazine dollars it will take to purchase their troop’s supplies.

Motivate your parents/troop leaders to sell product!

Page 49: 2014 Fall Product Training for Service Units

Who can participate?

What do we need to check to make sure they are compliant before selling?

Page 50: 2014 Fall Product Training for Service Units

A.C.H. Form

• If troop filled out ACH for Cookies 2014, no need to fill out another ACH form.

• New troops OR troops that have changed bank account information since Cookie Sale 2014 will need to fill one out.

NewMethod!

Page 51: 2014 Fall Product Training for Service Units

Troop Product Manager Agreement

• Troops MUST sign and return at training.

• Explains financial responsibilities and obligations and gives council permission to sweep.

Page 52: 2014 Fall Product Training for Service Units

Parent PermissionParent/guardian must sign

prior to taking orders

Details financial responsibility

Includes information about sale

Leaders should keep until all money has been collected

Page 53: 2014 Fall Product Training for Service Units

Uncollectible Debt Form

• Leaders should fill this out on any parent that owes money.

• Due on December 8th to [email protected].

Page 54: 2014 Fall Product Training for Service Units

Deadlines for money due?

• Troops will deposit $ weekly/often!• Checks should be made payable to troop #.• Girl $ due to leader – December 5th

• UDF’s due – December 8th

• Council sweep out of troop accounts – December 10th

• Sweep includes 100% due to council.-Less parent UDF’s and troop profit

Page 55: 2014 Fall Product Training for Service Units

How well do you know the in’s and out’s of the sale?

Page 56: 2014 Fall Product Training for Service Units

Have Questions?

Contact your Membership Specialist OR Product Sale Director

Click on the HELP Icons

SU & Troop Manuals

?

Page 57: 2014 Fall Product Training for Service Units

Than

k Yo

u fo

r All

You

Do

Construct a successful plan

Design specific goals

Your enthusiasm is contagious

Motivate girls to participate

Work together as a team and everyone wins

You are the key to the success of the Fall Product Sale


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